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Author: Peter M. Kellett
Publisher: SAGE Publications
ISBN: 1452264406
Category : Language Arts & Disciplines
Languages : en
Pages : 216
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Book Description
Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book helps readers understand the elements of conflict and act on that understanding by managing conflict better in each area of their lives - work, family, and community.
Author: Peter M. Kellett
Publisher: SAGE Publications
ISBN: 1452264406
Category : Language Arts & Disciplines
Languages : en
Pages : 216
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Book Description
Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book helps readers understand the elements of conflict and act on that understanding by managing conflict better in each area of their lives - work, family, and community.
Author: Deborah Kolb
Publisher: SAGE
ISBN: 9780803941618
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Conflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed `behind the scenes' in such forms as avoidance, toleration, gossip and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is embedded in their very fabric. The authors go on to illustrate the frequency of conflict, show how conflicts are actually handled and suggest that these conflicts can be better managed for organizational effectiveness.
Author: Peter M. Kellett
Publisher: SAGE
ISBN: 1452236208
Category : Language Arts & Disciplines
Languages : en
Pages : 305
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Book Description
"Professor Kellett′s text is unique among undergraduate texts in its use of narrative theory to understand conflicts and to develop more effective strategies in family and relational conflicts. The most impressive aspect of the text is the rich and compelling stories. Students and practitioners will be able to relate to the stories and learn important conflict analysis techniques and communication skills through them." —Angela Laird Brenton, University of Arkansas at Little Rock "The text is a wonderful study of the role of archetype in a conflict and the use of narrative. I am impressed with the notion of projection. In a self-focused society we don′t often think that the problem may lie within ourselves. The book teaches the skill of self-reflection and helps readers to become more other-centered. I am pleased to read the case studies as they provide fine classroom tools; they are engaging and diverse. Kellett has done much to incorporate narrative into the study of conflict and communication. Conflict Dialogue is a welcome addition to the body of conflict literature and centers communication within that body of literature." —Christopher Lynch, Kean University Conflicts are more effectively managed if people understand the layers meaning in their conflicts and collaborate based on those meanings. In this book, author Peter M. Kellett analyzes and interprets real-life conflict stories as a way to create opportunities for more productive ways to navigate and resolve conflict. Key Features: Examines real, lived experiences of conflict: Real-life conflict stories, from students themselves, illustrate how people actually manage conflict and allow readers to identify with experiences from their own lives. These stories represent the different participants in the conflict allowing readers to compare and contrast the meaning of the conflict from varied perspectives. Addresses diversity in conflicts: Because conflicts are mediated by both personal and cultural issues of identity, case study narratives of diverse cultural relationships and conflicts are included throughout. Blends theoretical depth with practical technique: This book uses an additive approach that builds theoretically grounded technique through four sections. Throughout each chapter, readers get both a sense of the depth and complexity of conflicts and an understanding how dialogic negotiation can be used to create more productive relationships. Intended Audience: This is an ideal textbook for advanced undergraduate and graduate courses such as Interpersonal Conflict, Conflict Analysis/Management, Dispute Resolution, and Negotiation in the fields of Communication, Sociology, Psychology, Human Resources, and Business & Management. It is also an excellent resource for scholars, researchers, and practitioners in the areas of conflict and dispute resolution.
Author: Stella Ting-Toomey
Publisher: SAGE Publications
ISBN: 1506320260
Category : Language Arts & Disciplines
Languages : en
Pages : 249
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Book Description
In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.
Author: John G. Oetzel
Publisher: SAGE Publications
ISBN: 1483315428
Category : Language Arts & Disciplines
Languages : en
Pages : 1257
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Book Description
This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools. Fully updated with the latest research throughout, the second edition offers new chapters on qualitative and quantitative research methods for conflict, intimate partner violence, family dynamics, mental health, negotiation, workplace bullying, healthcare conflict, identity and intercultural conflict, the middle way approach, conflict in the global workplace, the culture-based situational conflict model, community ethics and engagement, spirituality and conflict, and trust in academic-community partnerships.
Author: Shafiqul Islam
Publisher: Routledge
ISBN: 1617261033
Category : Business & Economics
Languages : en
Pages : 362
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Book Description
At the heart of these conflicts are complex water networks.
Author: Ho-Won Jeong
Publisher: Routledge
ISBN: 1135265100
Category : History
Languages : en
Pages : 365
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Book Description
Conflict Management and Resolution provides students with an overview of the main theories of conflict management and conflict resolution, and will equip them to respond to the complex phenomena of international conflict. The book covers these four key concepts in detail: negotiation mediation facilitation reconciliation. It examines how to prevent, manage and eventually resolve various types of conflict that originate from inter-state and inter-group competition, and expands the existing scope of conflict management and resolution theories by examining emerging theories on the identity, power and structural dimensions of adversarial relationships. The volume is designed to enhance our understanding of effective response strategies to conflict in multiple social settings as well as violent struggles, and utilizes numerous case studies, both past and current. These include the Iranian and North Korean nuclear weapons programmes, the war in Lebanon, the Arab-Israeli conflict, civil wars in Africa, and ethnic conflicts in Europe and Asia. This book will be essential reading for all students of conflict management and resolution, mediation, peacekeeping, peace and conflict studies and International Relations in general. Ho-Won Jeong is Professor of Conflict Analysis and Resolution, George Mason University, USA. He has published nine books in the field of international relations, peace and conflict studies. He is also a senior editor of the International Journal of Peace Studies.
Author: Ho-Won Jeong
Publisher: SAGE
ISBN: 1849206406
Category : Political Science
Languages : en
Pages : 282
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Book Description
′...effectively fills a long-standing void and will no doubt be hailed as a much-needed new addition to the literature... This text very much exemplifies the strength of Ho-Won Jeong as a theorist and one of the more prolific writers in the larger peace and conflict studies field... the final three chapters on ′De-escalation Dynamics′ (which includes a brief section on third party intervention), on ′Conciliation Strategies,′ and especially the one on ′Ending Conflict,′ which provides a range of outcomes beyond the usual focus on third party intervention (read mediation) epitomizes the value of this new text′ - Journal of Peace Research ′...an awesome tour d′horizon of modern war, violence, and confrontation within and between nations. Illustrating via just about every conflict in every corner of the world, the author invokes an endless array of insights and interpretations, ranging from the micro to the macro, beautifully written in a seamless sequence of closely linked and discursive essays.′ - Professor J. David Singer, University of Michigan ′Ho-Won Jeong has written an illuminatinbg analysis of the dynamics of conflict. He lays out the tools we have to analyze conflict in a literate and comprehensive way. A valuable book for anyone interested in a more comprehensive understanding of conflict, its sources, and its deescalation and termination′ - Janice Gross Stein, Belzberg Professor of Conflict Management, Director, Munk Centre for International Studies, University of Toronto ′Jeong has successfully combined behavioral and structural analysis of the dynamics of social conflict. This volume covers the multiple dimensions - escalation, entrapment, de-escalation, termination, and resolution - both of violent and non-violent confrontation between adversaries, as well as the utility and limitations of external intervention. For students of the social sciences, it should serve as an excellent introduction to the complex realities of social conflict.′ - Milton Esman, John S. Knight Professor of International Studies, Emeritus, Cornell University By examining the dynamic forces which shape and re-shape major conflicts, this timely book provides students with the knowledge base needed to successfully study conflict sources, processes and transformations. Broad in focus, it addresses the multiple social, political and psychological features central to understanding conflict situations and behaviour. A range of both recent and historical examples (including the Arab-Israeli conflict, the ′War on Terrorism′, the Cold War, and the civil wars in Sudan, former Yugoslavia and Sri Lanka) are discussed, illustrating the application of concepts and theories essential to the analysis of inter-group, inter-state and intra-state conflict and conflict resolution in a wider context. Understanding Conflict and Conflict Analysis is key reading for students of international relations, peace and conflict studies, conflict resolution, international security and international law.
Author: Michael L Spangle
Publisher: SAGE Publications
ISBN: 1506319262
Category : Language Arts & Disciplines
Languages : en
Pages : 459
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Book Description
Negotiation is not formulaic. How we negotiate is determined largely by the context in which the negotiation process takes place. Negotiation: Communication for Diverse Settings provides the reader with a comprehensive overview of the negotiation process as it applies to a wide variety of contexts. Skillfully weaving practitioner interviews and real world examples throughout the book, Michael Spangle and Myra Warren Isenhart emphasize the day-to-day relevance of negotiation skill. The authors provide knowledge vital to successful negotiation in a variety of situations, including interpersonal relations, the workplace, shopping and other consumer settings, community relations, and international affairs. Discussions of the moral and ethical dilemmas of negotiation-as well as the detail provided in various sections, such as international negotiations will undoubtedly prove useful to novice and seasoned negotiators alike. Features of this text Takes a communication perspective, analyzing the negotiation process and how different settings and elements affect negotiation strategies and techniques; Discusses the cultural context of conflict in U.S. society throughout; Introduces basic theoretical principles and practical steps in the negotiating process; Moves on a continuum from micro (interpersonal) to macro (international) levels of negotiation; Addresses the interpersonal skills necessary for effective negotiation, factors that cause negotiations to break down, and what to do when that happens; Includes "Professional Profiles" interviews with professional negotiators from a variety of backgrounds; Brings concepts to life for students through the use of boxed negotiation examples from a variety of contexts. Recommended for upper-level undergraduate and graduate students taking courses in conflict management and negotiation. Also useful for students in applied programs, such as training and adult education courses in management development, conflict management, and negotiation.
Author: Roger Fisher
Publisher: Houghton Mifflin Harcourt
ISBN: 9780395631249
Category : Business & Economics
Languages : en
Pages : 242
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Book Description
Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.
