Determinants of Consumer Acceptance of M-Banking PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Determinants of Consumer Acceptance of M-Banking PDF full book. Access full book title Determinants of Consumer Acceptance of M-Banking by Sonam Nahta. Download full books in PDF and EPUB format.
Author: Sonam Nahta
Publisher:
ISBN:
Category :
Languages : en
Pages : 10
Get Book Here
Book Description
This study explores the various factors influencing the adoption of mobile banking. Based on extended Technology Acceptance Model (TAM), we identified five factors which influence consumers' behavioral intention to adopt mobile banking: perceived usefulness, perceived ease of use, perceived credibility, perceived self-efficacy, and perceived financial cost. (Bong Keun Jeong, 2013). Data was collected from 355 respondents through a survey questionnaire and the regression was used to analyze the relationships. Our results indicate that perceived usefulness is the most influential factor explaining the adoption intention. Implications from these findings help banking institutions to strategically frame their service model for broader mobile banking adoption. The study also shows that to continue to spur adoption, banks may need to educate consumers about the security of the mobile banking environment.
Author: Sonam Nahta
Publisher:
ISBN:
Category :
Languages : en
Pages : 10
Get Book Here
Book Description
This study explores the various factors influencing the adoption of mobile banking. Based on extended Technology Acceptance Model (TAM), we identified five factors which influence consumers' behavioral intention to adopt mobile banking: perceived usefulness, perceived ease of use, perceived credibility, perceived self-efficacy, and perceived financial cost. (Bong Keun Jeong, 2013). Data was collected from 355 respondents through a survey questionnaire and the regression was used to analyze the relationships. Our results indicate that perceived usefulness is the most influential factor explaining the adoption intention. Implications from these findings help banking institutions to strategically frame their service model for broader mobile banking adoption. The study also shows that to continue to spur adoption, banks may need to educate consumers about the security of the mobile banking environment.
Author: Majedul Islam
Publisher:
ISBN:
Category :
Languages : en
Pages : 18
Get Book Here
Book Description
This study attempts to explore the effects of different key factors influencing the consumer acceptance of mobile banking, particularly those that affect the consumer's attitudes towards, and intention to use, this self-service banking technology in Bangladesh. The demographic, attitudinal, and behavioural characteristics of mobile bank users were examined. Consumer survey on 292 mobile bank users of different mobile network operators was undertaken where respondents completed questionnaire about their perceptions of mobile banking's ease of use, Infrastructural facility, self-control, social influence, perceived risk, perceived usefulness, and customer service with their lifestyle, and need for interaction with personnel. Correlation and One Sample t-test were used to determine whether these factors influence consumers' attitude and intention to use mobile banking. By addressing the concerns of and benefits sought by the consumers, marketers can create positive attractions and policy makers can set regulations for the expansion of mobile banking services in Bangladesh. This study offers an insight into mobile banking in Bangladesh focusing influencing factors, which has not previously been investigated.
Author: Fethi Calisir
Publisher: Springer
ISBN: 331971225X
Category : Technology & Engineering
Languages : en
Pages : 276
Get Book Here
Book Description
This book gathers extended versions of the best papers presented at the Global Joint Conference on Industrial Engineering and Its Application Areas (GJCIE), held in Vienna on July 20-21, 2017. They offer a snapshot of the current state of the art in three main related fields of research, namely industrial engineering, engineering and technology management, and healthcare systems engineering management. The book is intended to integrate theory and practice and to merge different perspectives, from the academic to the industrial and governmental one.
Author: Mohd Ma'Sum Billah
Publisher: Springer Nature
ISBN: 303045827X
Category : Business & Economics
Languages : en
Pages : 490
Get Book Here
Book Description
This timely book addresses the effects and implications of rapid technological changes within the financial services industry on Islamic finance and Islamic banks. Exploring current challenges, opportunities and threats, the authors provide an overview of how FinTech can operate within an Islamic context, under the Shari’ah principles or the Halal framework, for example. Examining the potential opportunities of Islamic FinTech from a socio-economic perspective, this edited collection will be of use to anyone researching FinTech or Islamic Finance as well as practitioners and policy-makers involved in banking and financial services.
Author: Tishta Bachoo
Publisher: GRIN Verlag
ISBN: 3668488282
Category : Business & Economics
Languages : en
Pages : 110
Get Book Here
Book Description
Master's Thesis from the year 2015 in the subject Business economics - Banking, Stock Exchanges, Insurance, Accounting, grade: Distinction, , course: Commonwealth Executive Master of Business Administration., language: English, abstract: Data Innovation is gradually changing the banking industry around the world. Digital banking offers banks new opportunities and challenges. This paper gives a comprehension of how demographic characteristics, social components and consumer perception and attitudes towards digital banking influence its adoption. Digital banking has been developed in order to enable consumers to gain a greater share in the banking market. In Mauritius, there is little awareness about the emergence of digital banking despite the fact that this service is presently representing an important share in the banking market. This is because digital banking is a new industry here, and therefore, consumer acceptance and use of digital banking is still limited. To date, very little research has been conducted into factors which influence consumer adoption of digital banking in Mauritius, and so, therefore, there is a need for a study such as this. A research framework in light of the diffusion of innovation theory was utilized to identify elements that would impact the adoption of digital banking. This report has evaluated current literature and conclusions about this innovation banking technology. It has likewise reviewed the elements, including consumer demographic characteristic, consumer perceptions towards digital banking and social impacts that influence consumer adoption of this mode of banking. This study additionally clarifies the strategy utilized as a part of conducting a survey of 25 questions with 185 respondents to acquire primary data for this study. Analysis of these outcomes was made with charts and figures to determine to what extent the factors studied, influence consumer adoption of digital banking. The hypotheses of this research were tested with chi-square tests.
Author: Anna Ujwary-Gil
Publisher: Cognitione Foundation for the Dissemination of Knowledge and Science
ISBN: 8395449674
Category : Business & Economics
Languages : en
Pages : 263
Get Book Here
Book Description
The second issue in 2020 of the quarterly published JEMI explores enterprise development and innovation. The behavioral determinants of the economic ventures indicated by the authors is a continually developing trend of research in economic sciences. Contemporary enterprises are increasingly investing their resources in obtaining information on factors that stimulate employee behavior in order to increase efficiency or develop innovation. Behavioral approach is also used in seeking answers to questions about the development of small and medium enterprises (SMEs) posed by entities responsible for supporting the SME sector. In economic sciences, behavioral approaches result from an interdisciplinary view on the behavior of people participating in economic life. The behaviors of entrepreneurs, managers, other participants in an organization, clients, and entities supporting economic activities are an essential subject of research interest. The presented articles show the research perspectives that contribute to the development of a behavioral stream in economic sciences. The first article proposes a triangulation of theoretical foundations for behavioral research in economic sciences. Dominika Korzeniowska and Łukasz Sułkowski reviewed the scientific literature and analyzed 37 articles and 21 monographs selected from scientific databases. As a result of their research, the authors concluded that by adopting different research perspectives in behavioral economics, rather than just a cognitive one, it is possible to enrich both theoretical and empirical foundations in scientific research. Discovering human economic behavior can be done using methods and techniques appropriate to research, e.g. in behavioral or evolutionary trends. The authors conduct their analysis in relation to three paradigms: cognitive, behavioral and evolutionary, and then come to the conclusion that these approaches should not be treated as competitive but complementary knowledge of economic behavior. For example, the evolutionary approach in psychology makes it easier to explain the genetics of certain automatic response patterns that have developed during evolution. Its usefulness is expressed in the possibilities of creating an image of the human economic mind or economic society. In turn, the use of behavioral approaches, according to the authors, allows finding ways to eliminate the effects of mental traps appearing in the processes of making economic decisions and other problem situations. The authors in their research refer to three research trends, but ultimately encourage the search for other theories and concepts in the study of human economic behavior and their impact on business ventures. The next article presents field studies carried out in West Sumatra. The authors use psychoeconomic factors lying on the side of entrepreneurs to study failures in their business operations. An essential aspect of the research is the identification and analysis of opportunistic behavior and its impact on the success or failure of operations. Hafiz Rahman, Eri Besra, and Nurhayati conducted quantitative research using multiple and partial regression analysis on a sample of 1541 young entrepreneurs from the West Sumatra province in Indonesia, who had experienced failures in their earlier enterprises. It was found that psycho-economic factors, together with the opportunistic behavior of individuals, more or less, caused the entrepreneurial failure. The obtained research results also formed the basis for the claim that opportunistic behavior can be seen as both a source of business success and failure. The authors believe that the research should be of interest to the Indonesian government, as it suggests that the creation of entrepreneurial resilience takes place in a process that also considers the failures of undertaken enterprises. Young entrepreneurs usually draw conclusions from the mistakes they made, which is why it is postulated to support them even in situations of failure, e.g. through entrepreneurship capacity building programs. In addition to economic and business knowledge, it is necessary to build mental resilience, develop maturity, logically consider the choice of alternatives, improve decision-making processes, and deal with social pressure. The subject of interest of the author of the third article is organizational behaviors that affect high performance. Przemysław Zbierowski presented the results of his research, conducted on a sample of 406 enterprises, using the computer-assisted personal interview (CAPI) technique. Based on the collected research material, the author analyzed the impact of high-performance organizational features on actual organizational performance, and the indirect impact on organizational citizenship and entrepreneurship-oriented behavior. As the author notes, his research contributes to the scientific debate in at least three ways. Firstly, it confirms that the features of high performance have a strong impact on the actual performance of the enterprise, which is not surprising but verifies the hypothesis. Secondly, it indicates entrepreneurial orientation as a partial mediator in this relationship. Finally, he discovers the very strong impact that high-performance features have on the organization's civic behavior. The article also has practical implications. The obtained research results form the basis for developing organizational citizenship and entrepreneurship orientation through the skillful use of high-performance factors. Behavioral research trends in economic sciences also include the research presented in the fourth article regarding employee behavior and their development stimulated by managerial coaching. Ghulam Abid, Saira Ahmed, Tehmina Fiaz Qazi, and Komal Sarwar filled the research gap in the field of sustainable employee development in the organization. The research conducted by them is pioneering. The authors relate to the context of work and individual differences in promoting a thriving workplace. The intervention mechanism of self-efficacy and prosocial motivation in the relationship between managerial coaching and thriving at work was explored using a sequential mediation approach. Data were analyzed using Hayes' Process Model 6 based on 1,000 bootstrap resampling with an actual sample of 221 respondents. The obtained results confirm that managerial coaching increases employee self-efficacy. The goal of coaching is to increase the employee's sense of self-efficacy in connection with a particular activity so that he or she can perform his or her tasks effectively and efficiently. Efficiency among employees directly activates positive moods that help engage employees and trigger prosocial behavior. This study contributes to the detection of awareness related to the links between prosocial motivation and employee development and provides an additional, comprehensive analysis of the procedure for obtaining the positive effects of managerial coaching. Another group of articles relates to the behavioral aspects of developing innovation in enterprises in relation to employees, as well as the implementation of innovation by customers. Determinants of innovation in enterprises have become the subject of the research interests of Izabella Steinerowska-Streb and Grzegorz Głód. The authors presented the results of their research, which was conducted on a sample of 353 Polish family businesses. In the course of the conducted research, it was possible to determine whether family businesses that introduced the creative ideas of their employees were more innovative than others. The company's innovativeness can be expressed in the product, process, marketing, or organizational area. The authors also examined the relationship between the innovation of family businesses and their involvement in activities that stimulate creative thinking, build trust in the workplace, stimulate employee development, and support team integration. The study revealed that family businesses that are aware of the importance of creative employees, and that bring their employees' creative ideas into business practice, are more innovative than other family businesses. In addition, it was found that an increase in company innovation exists when the company supports employee development. Interesting behavioral aspects are presented in the research on employee resistance to implementing technological innovations. Çiğdem Sıcakyüz and Oya Hacire Yüregir conducted a study of medical personnel at a public hospital in Adana, Turkey, to investigate the reasons for employee resistance to implementing an IT system. The Technology Acceptance Model (TAM) was expanded to include factors such as affective commitment, gender, and age. Based on the data collected from 291 surveys, a regression analysis was conducted, which led to the formulation of conclusions regarding the usefulness of information technology, its ease of use, and affective commitment. It was examined whether demographic factors such as age, gender, position, and tenure are associated with resistance to implemented technological innovations. The results of this study confirm earlier models of technology acceptance. The practical implications of the study relate to the need to increase employee participation in making decisions about the change process. The examined resistance of employees to technological innovations should also be treated as an essential voice in the discussion of problems related to managing change in the organization. In the article presented by Neema Mori and Rosallia Mlambiti, attention was focused on the acceptance of product innovation by customers. The research was carried out in Tanzania using the example of mobile banking services. To examine the impact of demographic factors on the adoption of innovative mobile banking services, Rogers' Diffusion Innovation Theory (DIT) was applied to 416 clients of a leading bank in Tanzania. Regression results showed a positive and significant relationship between income level and education on the one hand, and the adoption of mobile banking on the other. Practical implications refer to the recommendations to develop promotional practices and awareness campaigns and capture customer demographic profiles to encourage them to use mobile banking. The study showed the importance of using the situational theory to adopt innovative technologies in banking services in Tanzania. The authors indicate that this approach to research issues, broadens the understanding of the importance of demographic factors, especially in relation to the Sub-Saharan African region, and also contributes to a better understanding of mobile banking from the point of view of the bank's customers in Tanzania. The last article covers a bibliometric analysis of published research results in the field of business innovation, its financing, and policy framework. The analysis was based on the resources of the Web of Science Core Collection using Vosviewer for the period 1990–2019. The researched publications were divided according to the research area, and then the research gaps were identified. In total, 437 articles were found that went through various stages of selection. 32 publications were analyzed in detail, and the study presents citations received by each of these selected publications and their summaries. Thematically grouped summaries show the areas that the researchers paid more or less attention to. The conducted research allowed the authors to state that the countries involved in a higher level of innovation had a higher level of publication. Few studies on this topic have been developed in emerging economies such as Africa and Asia, excluding China and Taiwan. A similar situation was noted for countries in the Middle East. Most of the research comes from the United States and European countries. The article also refers to aspects such as the time horizon of research, approach, and research methods. The results of the presented research allow readers to get acquainted with the current state of publications on the subject of financing innovation and policy in this field. The editors express the hope that the articles presented will contribute to the development of knowledge on behavioral aspects of the functioning of enterprises and the development of innovation. The authors' extension of the research perspective with behavioral determinants, strengthens our belief in the legitimacy of supporting this research trend in JEMI. We thank all the researchers and authors for enriching their studies, broadening the perspective of resolving complex management problems, and developing innovation in organizations dispersed in geographical, economic, and cultural terms. We hope all readers will find this second issue of JEMI in 2020 both interesting and informative.
Author: Aijaz A. Shaikh
Publisher: Routledge
ISBN: 1351174444
Category : Business & Economics
Languages : en
Pages : 286
Get Book Here
Book Description
Mobile financial services (MFS) are of major interest and importance to both researchers and practitioners. The role played by nonbanking actors including telecoms and FinTech firms as well as other participants, such as PayPal and Amazon, in developing and deploying innovative financial and payment services is undeniable. Peer2peer (P2P) payments from nonbank services are becoming increasingly commonplace and will shortly be codified by EC (EU?) regulations requiring banks to provide access to consumer data for third-party app developers and service providers. Three major mobile financial systems—mobile banking, mobile payments, and branchless banking—currently dominate the electronic retail banking sector. Although interconnected and interrelated, their business models, regulatory frameworks, and target markets are distinct. This book provides a unified perspective on MFS and discusses its evolution, growth, and future, as well as identifying the frameworks, stakeholders, and technologies used in financial information systems in general and MFS in particular. Academics and researchers in digital and financial marketing will find this book an invaluable resource, as will bank executives, regulators, policy makers, FinTech professionals, and anyone interested in how mobile technology, social media and financial services will increasingly intersect.
Author: F. Munoz-Leiva
Publisher:
ISBN:
Category :
Languages : en
Pages : 14
Get Book Here
Book Description
For financial institutions mobile banking has represented a breakthrough in terms of remote banking services. However, many customers remain uncertain due to its security. This study develops a technology acceptance model that integrates the innovation diffusion theory, perceived risk and trust in the classic TAM model in order to shed light on what factors determine user acceptance of mobile banking applications. The participants had to examine a mobile application of the largest European bank. In the proposed model, an approach to external influences was included, theoretically and originally stated by Davis et al. (1989). The proposed model was empirically tested using data collected from an online survey applying structural equation modeling (SEM). The results obtained in this study demonstrate how attitude determine mainly the intended use of mobile apps, discarding usefulness and risk as factors that directly improve its use. Finally, the study shows the main management implications and identifies certain strategies to reinforce this new business in the context of new technological advances.
Author: Fred D. Davis
Publisher: Springer Nature
ISBN: 3030452743
Category :
Languages : en
Pages : 125
Get Book Here
Book Description
Author: Martin Fishbein
Publisher: Addison Wesley Publishing Company
ISBN:
Category : Psychology
Languages : en
Pages : 600
Get Book Here
Book Description
