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Author: Bala Shankar
Publisher: Springer
ISBN: 9811083630
Category : Business & Economics
Languages : en
Pages : 225
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Book Description
This book is a comprehensive practical guide for account managers, sales teams and account leaders operating in the B2B space. It provides knowledge to excel in developing, growing and retaining top accounts in local and global environments. With a nuanced version of ‘account management’ that will potentially be a game changer, the book offers a personnel-and-process based agenda that can create a ‘competitive advantage’ on its own.
Author: Bala Shankar
Publisher: Springer
ISBN: 9811083630
Category : Business & Economics
Languages : en
Pages : 225
Get Book Here
Book Description
This book is a comprehensive practical guide for account managers, sales teams and account leaders operating in the B2B space. It provides knowledge to excel in developing, growing and retaining top accounts in local and global environments. With a nuanced version of ‘account management’ that will potentially be a game changer, the book offers a personnel-and-process based agenda that can create a ‘competitive advantage’ on its own.
Author: Marc Pettersson
Publisher: Business Expert Press
ISBN: 1637425880
Category : Business & Economics
Languages : en
Pages : 177
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Book Description
Key Account Rock Stars: Raising Your Volume by Lowering Your Decibels brings fresh new thoughts to the topic of Key Account Management. This book reveals the secrets of how to successfully engage with customers and how to become organizationally savvy, plus practical tools for succeeding on the job. It is written for the practitioner and takes readers through the soft sides of the job, which is exactly what is needed to succeed and achieve career fulfillment. Account managers must keep the relationship fresh, with creative ways to add value to the customers so customers remain genuinely satisfied with the relationship. Losing a customer will always be a burden on the individual Key Account Manager, whatever the reason for the loss. Readers will Gain awareness of what a good customer relationship looks like, Learn tools to solve issues and improve ways of working, And most importantly, learn how to succeed as a Key Account Manager Remember, the importance of customer centricity is higher than ever. The decade long transition of the economy away from production towards services and the need to differentiate from the competition will certainly continue. A company today that fails to engage with the customers will not succeed; the era of making a good product and trusting it to sell itself is long gone.
Author: Eva Illouz
Publisher: Univ of California Press
ISBN: 0520253736
Category : Psychology
Languages : en
Pages : 304
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Book Description
'Saving the Modern Soul' explores the impact of therapeutic discourse on our lives & on our contemporary notions of identity. Eva Illouz examines how self-help culture has transformed emotional life & how therapy complicates individuals' lives even as it claims to dissect their emotional experiences.
Author: T. K. Das
Publisher: IAP
ISBN: 1617357561
Category : Business & Economics
Languages : en
Pages : 350
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Book Description
Management Dynamics in Strategic Alliances is a volume in the book series Research in Strategic Alliances that will focus on providing a robust and comprehensive forum for new scholarship in the field of strategic alliances. In particular, the books in the series will cover new views of interdisciplinary theoretical frameworks and models, significant practical problems of alliance organization and management, and emerging areas of inquiry. The series will also include comprehensive empirical studies of selected segments of business, economic, industrial, government, and non-profit activities with wide prevalence of strategic alliances. Through the ongoing release of focused topical titles, this book series will seek to disseminate theoretical insights and practical management information that will enable interested professionals to gain a rigorous and comprehensive understanding of the field of strategic alliances. Management Dynamics in Strategic Alliances contains contributions by leading scholars in the field of strategic alliance research. The 12 chapters in this volume cover a number of significant topics relating to the management of strategic alliances. The chapters discuss both the broader issues, such as governance structure choice, dynamics of alliance conditions, co-evolutionary dynamics, learning dynamics, and the management of internal tensions, and the more focused problems of controls in interfirm settings, dilemmas of cooperation, value creation in alliance portfolios, and alliance management experiences in the construction and automobile industries. The chapters include empirical as well as conceptual treatments of the selected topics, and collectively present a wide-ranging review of the management dynamics in strategic alliances.
Author: Mike Bresnen
Publisher: Routledge
ISBN: 1317331249
Category : Business & Economics
Languages : en
Pages : 209
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Book Description
Until now, research has given us only a limited understanding of how managers actually make sense of and apply management knowledge; how networks of interaction amongst managers help or hinder processes of knowledge diffusion and the sharing of best practice; and how these processes are all influenced both by the organisations in which managers act and by the professional communities of practice they belong to. Managing Modern Healthcare fills these important gaps in our understanding by drawing upon an in-depth study of management networks and practice in three healthcare organisations in the UK. It draws from the primary research a number of important and grounded lessons about how management networks develop and influence the spread of management knowledge and practice; how management training and development relates to the needs of managers facing challenging conditions; and how those conditions are themselves shaping the nature of management in healthcare. This book reveals how managers in practice are responding to the many contemporary challenges facing healthcare (and the NHS in particular) and how they are able or not to effectively exploit sources of knowledge, learning and best practice through the networks of practice they engage in to improve healthcare delivery and healthcare organisational performance. Managing Modern Healthcare makes a number of important theoretical contributions as well as practical recommendations. The theoretical and empirical contributions the book makes relate to wider work on networks and networking, management knowledge, situated learning/communities of practice, professionalization/professional identity and healthcare management more generally. The practical contribution comes in the form of recommendations for healthcare management practitioners and policy makers that are intended to impact upon and help enhance healthcare management delivery and performance.
Author: Rowena Barrett
Publisher: Routledge
ISBN: 1134361165
Category : Business & Economics
Languages : en
Pages : 230
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Book Description
This revealing book is about software development, the developers themselves, and how their work is organized and managed. The latest original research from Australia, Europe, and the UK is used to examine the differences between the image and reality of work in this industry. Chapters also cover issues surrounding the management of 'knowledge work and workers' and professionals in order to expose some of the problems of the management of software development work and workers.
Author: Niki Frantzeskaki
Publisher: Springer
ISBN: 3319692739
Category : Science
Languages : en
Pages : 421
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Book Description
This is a unique book that provides rich knowledge on how to understand and actively contribute to urban sustainability transitions. The book combines theoretical frameworks and tools with practical experiences on transition management as a framework that supports urban planning and governance towards sustainability. The book offers the opportunity to become actively engaged in working towards sustainable futures of cities. Readers of this book will be equipped to understand the complexity of urban sustainability transitions and diagnose persistent unsustainability problems in cities. Urban planners and professionals will build competences for designing transition management processes in cities and engaging with multidisciplinary knowledge in solution-seeking processes. The heart of the book marks the variety of very different local case studies across the world – including, amongst others, Rotterdam in the Netherlands, La Botija in Honduras, Sydney in Australia and Cleveland in the US. These rich studies give inspiration and practical insights to young planners on how to create sustainable urban futures in collaboration with other stakeholders. The case studies and critical reflections on applications of transition management in cities offer food for thought and welcome criticism. They also introduce new lenses to understand the bigger picture that co-creation dynamics play in terms of power, (dis-)empowerment, legitimacy and changing actor roles. This will equip the readers with a deep understanding of the dynamics, opportunities and challenges present in urban contexts and urban sustainability transitions.
Author: Marianna Fotaki
Publisher: Routledge
ISBN: 0429638876
Category : Business & Economics
Languages : en
Pages : 277
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Book Description
Care is a human ability we all need for growing and flourishing. It implies considering the needs and interests of others, and the quality of how we relate to each other is often defined by care. While the value of care in private life is widely recognized, its role in the public sphere is contested and subject to political debates. In work organizations, instrumentality frequently overrides considerations for colleagues’ and co-workers’ well-being, while relationships are often sacrificed in the service of performance and meeting organizational targets. The questions this volume attempts to address concerns the organizational conditions that make care flourish and how a caring organization functions in practice. Specifically, we examine what it means to care for each other and what enhances caring behaviours in organizations. The volume ultimately focuses on how caring relations can contribute to making organizations better places. In this perspective, care involves the recognition of, and the limitations of, work as a key aspect of personal and social identity. Because care exceeds the sphere of individual intimacy, the book will also centre on the necessity for building caring institutions through a political process that considers the needs, contributions, and prospects of many different actors. This book aims to contribute to academic discussions on care in organizations, care work, business and organizational ethics, diversity, caring leadership, well-being in organizations, and research ethics. Managers, consultants, policy-makers, and students will find reflections about the goodness of care in organizations, and guidance about the ethical and practical difficulties of pursuing the project of building caring organizations.
Author: Mr. Rohit Manglik
Publisher: EduGorilla Community Pvt. Ltd.
ISBN: 9369024980
Category : Education
Languages : en
Pages : 140
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Book Description
EduGorilla Publication is a trusted name in the education sector, committed to empowering learners with high-quality study materials and resources. Specializing in competitive exams and academic support, EduGorilla provides comprehensive and well-structured content tailored to meet the needs of students across various streams and levels.
Author: Vicki Squire
Publisher: Manchester University Press
ISBN: 1526144840
Category : Social Science
Languages : en
Pages : 180
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Book Description
Reclaiming migration critically assesses the EU’s migration policy by presenting the unheard voices of the so-called migrant crisis. It undertakes an extensive analysis of a counter-archive of migratory testimonies, co-produced with people on the move across the Mediterranean during 2015 and 2016, to document how EU policy developments create precarity on the part of those migrating under perilous conditions. The book draws attention to the flawed assumptions embedded within the policy agenda, while also exploring the claims and demands for justice that are advanced by people on the move. Written collectively by a team of esteemed scholars from across multiple disciplines, Reclaiming migration makes an important contribution to debates surrounding migration, borders, postcolonialism and the politics of knowledge production.
