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Author:
Publisher:
ISBN:
Category : Economic assistance, Domestic
Languages : en
Pages : 728
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Book Description
Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306
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Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Author:
Publisher:
ISBN:
Category : Economic assistance, Domestic
Languages : en
Pages : 728
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Book Description
Author: Kenneth France
Publisher: Charles C Thomas Publisher
ISBN: 0398093040
Category : Psychology
Languages : en
Pages : 405
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Book Description
"This updated and expanded fourth edition continues the theme of the previous edition emphasizing the current supporting research towards the building of relationships, and encouraging productive change between human service workers and their clients. The text arranged the chapters in the following manner: Chapter 1 discusses several basic issues regarding the development and use of helping skills. Chapter 2 explores common modes of response. Chapter 3 encounters several ingredients that foster positive relationships. Chapter 4 presents a step-by-step approach to problem solving. Chapter 5 examines responses that can detract from efforts made. Chapter 6 presents a straightforward approach to establishing goals, objectives, and plans. Chapter 7 describes channels of nonverbal information and commonly encountered nonverbal messages. Chapter 8 highlights endeavors that take center stage before, during, and after scheduled appointments. Chapter 9 considers the needs of several groups such as children and older persons, clients having low socioeconomic status, individuals experiencing psychosis and longstanding issues, and other individuals. New and supporting research for the following topics are included: the helping alliance; client feedback; communication; self-efficacy and stress in helping skills students; responding to negative feelings; methods for implementing plans; person-centered decision making that is required by law (under the Patient Protection and Affordable Care Act) for certain older and disabled individuals; gender; cultural heritage; and ethnicity. In addition, there are multiple-choice questions, as well as short-answer and fill-in-the-response items. Two complete client interviews are included, which will illustrate the value of the skills demonstrated with the person being interviewed. The text is further enhanced by an appendix offering numerous tools such as exercises and forms. This informative book is designed for human resource professionals, counselors, social workers, and other related helping professionals"--
Author:
Publisher:
ISBN:
Category : Business
Languages : en
Pages : 448
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Book Description
Author: Ian James Dempsey
Publisher: Purdue University Press
ISBN: 9781557534149
Category : Health & Fitness
Languages : en
Pages : 420
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Book Description
The first Austalasian text on community disability services to provide a ready source of evidence based practice and service management guidelines. It seeks to provide an integration of principles, policy and practice in disability service provision in the 21st century.
Author: Kenneth France
Publisher: Charles C Thomas Publisher
ISBN: 0398076316
Category : Language Arts & Disciplines
Languages : en
Pages : 379
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Book Description
If building relationships and encouraging productive change are enterprises you wish to learn, this book is for you. In this new edition, previously titled SUPPORTIVE INTERVIEWING IN HUMAN SERVICE ORGANIZATIONS, all of the material has been updated with regard to supporting research. The basic system that is presented is simple and straightforward, enabling the reader to keep in mind the fundamental concepts and allowing for the freedom to be flexible, spontaneous, creative, and natural. To increase the reader's understanding, the chapters have been arranged in the following order: Chapter 1 discusses several basic issues regarding the development and use of helping skills. Chapter 2 explores common modes of response. In Chapter 3, several ingredients are provided that foster positive relationships. Chapter 4 presents a step-by-step approach to problem solving. Chapter 5 examines responses that can detract from your efforts. In Chapter 6, a straightforward approach is presented to establishing goals, objectives, and plans. Chapter 7 describes channels of nonverbal information and commonly encountered nonverbal messages. Chapter 8 highlights endeavors that take center stage before, during, and after scheduled appointments. And Chapter 9 considers the needs of several groups: children, older persons, clients having low socioeconomic status, psychotic individuals, and persons experiencing long-standing issues. It will be appropriate for use by human service workers such as social workers, nurses, psychiatrists, psychologists, psychotherapists, counselors and others. Performance in any of these arenas, and a host of others, can be enhanced by the communication skills taught in this book.
Author: Oscar London
Publisher: Ten Speed Press
ISBN: 1580089178
Category : Medical
Languages : en
Pages : 122
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Book Description
This oft-quoted all-time favorite of the medical community will gladden--and strengthen--the hearts of patients, doctors, and anyone entering medical study, internship, or practice. With unassailable logic and rapier wit, the sage Dr. Oscar London muses on the challenges and joys of doctoring, and imparts timeless truths, reality checks, and poignant insights gleaned from 30 years of general practice--while never taking himself (or his profession) too seriously. The classic book on the art and humor of practicing medicine, celebrating its 20th anniversary in a new gift edition with updates throughout. Previous editions have sold more than 200,000 copies. The perfect gift for med students and grads as well as new and practicing physicians. Approximately 17,000 students graduate from med school each spring in North America.
Author: Benjamin Fleury-Steiner
Publisher: Rowman & Littlefield Publishers
ISBN: 1442217871
Category : Social Science
Languages : en
Pages : 197
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Book Description
For many soldiers, the end of military service signals a cruel and new beginning. Disposable Heroes illuminates the challenges facing many veterans, particularly African Americans. Rather than finding military service to be a path to equality and upward mobility, these veterans fight just to survive. The book draws on in-depth interviews and national survey data to show the ways America is failing many black veterans today. Author Benjamin Fleury-Steiner shares the remarkable stories of 30 veterans from Vietnam to Iraq and Afghanistan. Their words illustrate the ongoing impact of explicit racial oppression such as Jim Crow segregation, white backlash against integration, and racially targeted criminal justice policies. The book traces the persistent role of racial inequalities in African American veterans’ lives before service, during active duty, and particularly after military life. Taken together, the stories in Disposable Heroes paint a compelling story of hope, struggle, and survival. Disposable Heroes makes a powerful case for ending America’s longstanding “war at home”—enduring unemployment, deficient health care, and substandard housing—that continue to plague many urban African American communities in the United States today, with particular attention to challenges of African American veterans.
Author: Roadmasters' and Maintenance of Way Association of America
Publisher:
ISBN:
Category :
Languages : en
Pages : 832
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Book Description
Author: United States. Congress. House. Committee on Post Office and Civil Service. Subcommittee on Postal Personnel and Modernization
Publisher:
ISBN:
Category : Employers' liability
Languages : en
Pages : 120
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Book Description
