The Interpersonal Skills Toolkit PDF Download
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Author: Terry Gillen
Publisher: AMACOM/American Management Association
ISBN: 9780814471241
Category : Business & Economics
Languages : en
Pages : 320
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Book Description
Between listening, debating, persuading, explaining, and inspiring, some form of interpersonal contact makes up a large portion of every employee's workday. Without the skills needed to work well with others in a face-to-face situation, no one would be able to get any work done! Here to help is The Interpersonal Skills Toolkit. Loaded with thirty-six exercises designed to give trainers an edge in instructing employees in the art of effective communication, this book goes beyond the basics, and provides lessons on: * Resisting subtle manipulation * Resolving big differences of opinion on matters such as policy or strategy * Defusing other people's anger This book gives trainers and managers the edge they need in enhancing communication among coworkers. Author Terry Gillen is a consultant, trainer and author. He is a Fellow of the Chartered Institute of Personnel and Development and a Member of the Institute of Management.
Author: Terry Gillen
Publisher: AMACOM/American Management Association
ISBN: 9780814471241
Category : Business & Economics
Languages : en
Pages : 320
Get Book Here
Book Description
Between listening, debating, persuading, explaining, and inspiring, some form of interpersonal contact makes up a large portion of every employee's workday. Without the skills needed to work well with others in a face-to-face situation, no one would be able to get any work done! Here to help is The Interpersonal Skills Toolkit. Loaded with thirty-six exercises designed to give trainers an edge in instructing employees in the art of effective communication, this book goes beyond the basics, and provides lessons on: * Resisting subtle manipulation * Resolving big differences of opinion on matters such as policy or strategy * Defusing other people's anger This book gives trainers and managers the edge they need in enhancing communication among coworkers. Author Terry Gillen is a consultant, trainer and author. He is a Fellow of the Chartered Institute of Personnel and Development and a Member of the Institute of Management.
Author: Jane Grellier
Publisher: Cengage AU
ISBN: 0170452050
Category : Language Arts & Disciplines
Languages : en
Pages : 45
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Book Description
The Communications Toolkit contains practical advice, tips and strategies to enable learners to develop the communication skills needed to be successful students. The text helps students make a successful transition to tertiary studies, develop effective research skills for their discipline, approach academic writing with confidence, refine their writing skills, and enhance their face-to-face communication experience. This fifth edition includes more information than ever on academic integrity and referencing, while taking into account the changing nature of university communication including new information on recent text-types such as blogs, twitter, digital articles, online research questionnaires, presentation formats and Turn-it-in. As students are increasingly studying online, additional examples of online students’ communication work and additional coverage of the communication challenges students face when going to university via an online channel are included. The direct, inclusive, motivational and student-friendly text addresses both individual students and those working in seminar or workshop groups, and provides activities for both types of student throughout the book. The new MindTap offers students resources for learning and revision, making this the strongest communications textbook in the market today. Learn more about the online tools au.cengage.com/mindtap
Author: Jane Grellier
Publisher:
ISBN: 9780170184762
Category : Communication
Languages : en
Pages : 248
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Book Description
The Communication Skills Toolkit is a valuable and practical resource guide to enable students to develop effective communication skills. The text is divided into five easy-to-follow sections to help students to: a Make a successful transition to tertiary studies a Develop effective research skills for their discipline a Approach academic writing with confidence a Refine their writing skills a Enhance their face-to-face communication experience
Author: Joseph F. Knox
Publisher: Xlibris Corporation
ISBN: 146281378X
Category : Self-Help
Languages : en
Pages : 109
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Book Description
Communication is the single greatest skill you need for success. The best communicators win, the best communicators are at the top of any organization, and the best communicators lead the happiest lives. They know how to get what they want and they are confident in almost any situation. Why? What do they have that others lack? I Want! A Communication Toolkit gives you the communication tools that are most responsible for success in everyday relationships and vital business alliances. This is your toolkit for better communication. It concisely describes specific tools that the most successful people use every day. With proactive choice and practice, you can master the tools and greatly improve your life. Read on, practice, and master.
Author: Patrick King
Publisher: PKCS Media
ISBN:
Category : Psychology
Languages : en
Pages : 731
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Book Description
Bestselling author Patrick King brings you four of his acclaimed books in one volume - to enhance your relationships, revitalize your social life, relate to people better, and bring more overall joy to your life. Patrick King has thousands of 5-star reviews, many from mental health professionals and psychologists, praising his insight, approach, and actionable advice. Start your journey now and click BUY NOW. Book 1: The Science of Reading People: How to Understand What People Are Really Saying and Why - 10 factors that prevent us from perceiving someone, and how to prevent them - Actionable exercises for taking people's perspectives and stepping outside of your own head - Four personality types and how to categorize people in quick and easy ways - Understanding the four functions of behavior and how to spot them - Listening for specific word and linguistic choices Book 2: How to Speak Effectively: Influence, Engage, & Charm -A ladder of inference to use in any social interaction -Five types of communication tones and why you're using the wrong one -How to use your words like an artist with paint -Asking the right questions and methods for better listening -So-called trash words and how to eliminate them from your vocabulary -Getting through tough conversations with ease and grace Book 3: MASSIVE CHARISMA: Small Talk, Charm, Likability, and How to Succeed With People •How to demonstrate your value, confidence, and powerful presence. •How to tailor your communication and speak to individuals. •How to listen and validate effectively. •The top charisma mistakes people unknowingly commit. Book 4: Make Friends Easily: How to Charm and Connect in Record Time - Understand a 5-part friendship formula that you must use - Master "reciprocal curiosity" to unlock people - How to help people "think out loud" - A question framework that can work in any situation - The rule of 3 in conversations
Author: Jane Grellier
Publisher:
ISBN: 9780170270298
Category :
Languages : en
Pages : 280
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Book Description
The Communication Skills Toolkit is a valuable and practical resource guide to enable students to develop effective communication skills. The text is divided into five easy-to-follow sections to help students to, make a successful transition to tertiary studies, develop effective research skills for their discipline, approach academic writing with confidence, refine their writing skills, and enhance their face-to-face communication experience.
Author: Judi Morin
Publisher: PuddleDancer Press
ISBN: 1934336459
Category : Psychology
Languages : en
Pages : 449
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Book Description
Internationally respected NVC trainers, Judi Morin, Raj Gill, and Lucy Leu have come together to codify more than twenty years of training experience in one hands-on Nonviolent Communication (NVC) facilitator guide. Whether you're a new facilitator, a seasoned trainer looking to incorporate a more experiential approach, or a team of trainers, the Nonviolent Communication Toolkit for Facilitators has a wealth of resources for you. By breaking Nonviolent Communication down into 18 key concepts, this toolkit provides succinct teaching tools that can be used on their own for shorter sessions, or combined for a long-term or multi-session training. Your NVC Toolkit purchase includes: • Hard Copy Exercise Manual—Includes exercises, activities, and facilitator scripts to guide you in sharing 18 key NVC concepts • Electronic Downloads—Access to 21 Learning Aids and 33 Handouts to create an interactive, hands-on learning environment • Instructional Video Clips — Access 20 short clips and one 30-minute video to help clarify some of the more complex activities
Author: Becky Stewart-Gross
Publisher: Human Resource Development
ISBN: 9780874257786
Category : Business & Economics
Languages : en
Pages : 106
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Book Description
This 100-page guide with action plan templates for improving the use of email, cell phone, voice mail, and video conferencing communications media. It teaches communication jobskills for setting expectations, building relationships, and minimizing conflicts between individuals and teams.
Author: Monica Gribben
Publisher: SAGE
ISBN: 1446289893
Category : Education
Languages : en
Pages : 232
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Book Description
Packed with helpful advice, checklists and templates, this book will help you improve your study skills throughout your time at university. Written in a straightforward, no-nonsense style, the guidance can be broken down into manageable chunks. Issues covered include: procrastination planning your assignment understanding your essay question researching, writing and referencing your written work managing your own well-being. Drawing on years of experience running study skills workshops in higher education, Monica Gribben has written an accessible book for students with dyslexia that shows how to work through the challenges that studying presents. The companion website has podcasts, worksheets and electronic resources to support each chapter. SAGE Study Skills are essential study guides for students of all levels. From how to write great essays and succeeding at university, to writing your undergraduate dissertation and doing postgraduate research, SAGE Study Skills help you get the best from your time at university. Visit the SAGE Study Skills hub for tips, resources and videos on study success!
Author: Mark A. Herschberg
Publisher: Cognosco Media LLC
ISBN: 9780960100705
Category : Business & Economics
Languages : en
Pages : 304
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Book Description
Networking, negotiating, communicating, leading, career planning--all skills critical to your career success. But did anyone ever teach you these skills? The Career Toolkit will help you master these vital skills and yield outsized returns for your career and your income. Every chapter is packed with dozens of actionable principles, exercises, and practices that will accelerate your success. It's a multivitamin for your career! The Career Toolkit shows you how to design and execute your personal plan to achieve the career you deserve, including: Negotiating a job offer. (This alone will pay for the book.) Creating a dynamic career strategy. Building a high-value network. Developing the fundamental leadership skills that matter most. Managing teams effectively, even as an individual contributor.
