Selected Papers from the 11th Toulon-Verona International Quality Conference PDF Download
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Category :
Languages : en
Pages : 138
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Author:
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Category :
Languages : en
Pages : 138
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Author: Rocco Moliterni
Publisher: Firenze University Press
ISBN: 8884538556
Category : Health care rationing
Languages : en
Pages : 889
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Book Description
The Toulon-Verona Conference was founded in 1998 by prof. Claudio Baccarani of the University of Verona, Italy, and prof. Michel Weill of the University of Toulon, France. It has been organized each year in a different place in Europe in cooperation with a host university (Toulon 1998, Verona 1999, Derby 2000, Mons 2001, Lisbon 2002, Oviedo 2003, Toulon 2004, Palermo 2005, Paisley 2006, Thessaloniki 2007, Florence, 2008). Originally focusing on higher education institutions, the research themes have over the years been extended to the health sector, local government, tourism, logistics, banking services. Around a hundred delegates from about twenty different countries participate each year and nearly one thousand research papers have been published over the last ten years, making of the conference one of the major events in the field of quality in services.
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Category :
Languages : en
Pages : 0
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Category : ICQR
Languages : en
Pages : 118
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Author: Shirley Walters
Publisher:
ISBN: 9781848551466
Category :
Languages : en
Pages :
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Author: The Fertiliser Society
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Category :
Languages : en
Pages :
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Author: British Library. Document Supply Centre
Publisher:
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Category : Conference proceedings
Languages : en
Pages : 890
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Author: United States. Department of Energy
Publisher:
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Category :
Languages : en
Pages :
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Book Description
Author: Gwangwava, Norman
Publisher: IGI Global
ISBN: 1522536299
Category : Business & Economics
Languages : en
Pages : 394
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Continuous improvements in digitized practices have created opportunities for businesses to develop more streamlined processes. This not only leads to higher success in day-to-day production, but it also increases the overall success of businesses. E-Manufacturing and E-Service Strategies in Contemporary Organizations is a critical scholarly resource that explores the advances in cloud-based solutions in the service and manufacturing realms of corporations and promotes communication between customers and service providers and manufacturers. Featuring coverage on a wide range of topics including smart manufacturing, internet banking, database system adoption, this book is geared towards researchers, professionals, managers, and academicians seeking current and relevant research on the improvement of cloud-based systems for manufacturing and service.
Author: Vania Vigolo
Publisher: Springer
ISBN: 3319477358
Category : Business & Economics
Languages : en
Pages : 187
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This book provides an in-depth analysis of the older-tourist market, and of the challenges and opportunities created by population ageing from a tourism marketing perspective, by combining a demand-side and a supply-side approach to older tourists. The book is divided into three parts, the first of which defines older tourists and presents a critical review of segmentation approaches. The second part then focuses on the behavior of older tourists in terms of the travel planning process, the use of information and communication technologies for travel purposes, and accommodation choices. The final part analyzes the marketing strategies and operative practices of three tourism companies that focus on the older-adult market. Practical implications for tourism suppliers willing to target older tourists are derived. The book is intended primarily for academics, researchers, and professionals in the tourism and hospitality industry. In addition, it will be useful for students attending advanced tourism and hospitality courses.
