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Author: Canada. Task Force on Service Delivery Models
Publisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages :
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Author: Canada. Task Force on Service Delivery Models
Publisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages :
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Book Description
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Author: Janet R. (Janet Rosalea) Smith
Publisher:
ISBN:
Category : Civil service reform
Languages : en
Pages :
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Author: David Wright
Publisher:
ISBN:
Category : Civil service reform
Languages : en
Pages : 110
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Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 325
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Presents 34 case studies compiled to help in a rethinking of the government-citizen relationship in terms of citizen-centred service. The first four cases present the citizen's point of view on a number of government services to the unemployed, citizenship applicants, seniors, and small businesses. This is followed by studies of partnerships and arrangements ranging from special arrangements with other sectors, governments, and communities. The subsequent cases are examples of operational improvements to services and a survey of services clustered around citizens in a number of other countries. Finally, four cases are examined which illustrate the challenge of moving toward a citizen-oriented service culture in a government organization and reflect some of the many ongoing efforts in the public service.
Author: Canada. Task Force on Service Delivery
Publisher:
ISBN:
Category :
Languages : en
Pages : 0
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Part 1 of this report examines ministerial accountability in the context of five types of service delivery: by officials from one federal department; by federal and provincial/municipal officials; by federal officials and the private sector; by provincial officials; and by the private sector, either non-commercial or for-profit. The appendix to this part is a report on ministerial accountability and the citizen-centred renewal initiative. Part 2 examines the nature and quality of service interactions from the perspective of both public servants and their clients, as determined through surveys and focus groups with participation by federal public servants and their institutional or individual clients. The results are situated in the context of broader findings drawn from the ongoing Rethinking Government project. Part 3 provides a general overview and analysis of recent federal initiatives introduced to enhance service cost-effectiveness. It considers both government-wide and departmental initiatives and includes a brief analysis of related developments in the provinces and in other countries. The final part reports on some of the ways governments have approached change and their attempts to make reform measures permanent. Factors involved in successful attempts are discussed.
Author: Scott W. Henggeler
Publisher: Psychology Press
ISBN:
Category : Medical
Languages : en
Pages : 72
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Task Force members were selected for their widely respected research and clinical expertise pertaining to a particular child service system -- mental health, education, juvenile justice, social welfare, and primary care -- or for their longstanding leadership in the reform of mental health services for children. These carefully chosen professionals set out to accomplish three goals: * to examine the state of mental health services for children and adolescents across the major child service systems, * to identify effective or promising models of treatment and service delivery to better meet the mental health needs of youth, and * to denote key barriers to the dissemination of such treatment and service delivery models. Divided into three sections, this report catalogs their findings. The first paper summarizes and synthesizes the key systems-level and clinical-level changes advocated within the report. The next set of articles examines innovative approaches to mental health treatment and service delivery within the major child service systems, with conclusions based on empirical research and the informed guidance of experts. The final set identifies major barriers to the dissemination of innovative models and recommends strategies for overcoming these barriers. In its entirety, the report is intended to serve as a state-of-the-art document setting forth the principles upon which the reform of children's mental health services should be based.
Author: Illinois. Technical Task Force on Community Mental Health Services
Publisher:
ISBN:
Category : Community mental health services
Languages : en
Pages : 26
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Author: Prince George (B.C.). Service Delivery Impact Task Force
Publisher:
ISBN:
Category : Budget
Languages : en
Pages : 75
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The Task Force gathered information from a range of groups, agencies and individuals who considered themselves affected by the planned changes in employment and service delivery models in government services (i.e. cuts to Ministries' spending announced in January and February 2002). The final report focusses on five areas of inquiry: (1) Direct impact on jobs and spending; (2) Direct costs to the City of Prince George; (3) Indirect and discretionary costs to the City of Prince George; (4) Service levels and social impacts; (5) Opportunities.
Author: United States. Interdepartmental Workers' Compensation Task Force
Publisher:
ISBN:
Category : Workers' compensation
Languages : en
Pages : 208
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