Author: Stefan Wengler
Publisher: Springer Science & Business Media
ISBN: 383509355X
Category : Business & Economics
Languages : en
Pages : 309
Book Description
Stefan Wengler provides a well founded answer to the question of the economic value and shows the need for the implementation of key account management. He presents a comprehensive, but easy-to-handle decision-making model that supports the decision on the most efficient key account management organization for individual companies. In addition, he gives a comprehensive overview on the key account management conception and its controlling tools.