Jobcentre Plus Service Delivery Wave Two

Jobcentre Plus Service Delivery Wave Two PDF Author: Nick Coleman
Publisher:
ISBN:
Category : Social security beneficiaries
Languages : en
Pages : 202

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Book Description

Jobcentre Plus Service Delivery Wave Two

Jobcentre Plus Service Delivery Wave Two PDF Author: Nick Coleman
Publisher:
ISBN:
Category : Social security beneficiaries
Languages : en
Pages : 202

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Book Description


Connecting People with Jobs Activation Policies in the United Kingdom

Connecting People with Jobs Activation Policies in the United Kingdom PDF Author: OECD
Publisher: OECD Publishing
ISBN: 9264217185
Category :
Languages : en
Pages : 248

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Book Description
This report examines recent activation policies in the United Kingdom aimed at moving people back into work. It offers insight into how countries can improve the effectiveness of their employment services and also control spending on benefits.

Understanding Social Security (Second Edition)

Understanding Social Security (Second Edition) PDF Author: Jane Millar
Publisher: Policy Press
ISBN: 9781847421869
Category : Political Science
Languages : en
Pages : 348

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Book Description
The second edition of this important text reviews policy developments since 1997. The chapters have been extensively updated and there are new chapters on social security reform, inequalities and social security, and the new 'welfare market'.

Jobcentre Plus Evaluation

Jobcentre Plus Evaluation PDF Author: Jo Corkett
Publisher:
ISBN:
Category : Employment agencies
Languages : en
Pages : 244

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Book Description


OECD Employment Outlook 2013

OECD Employment Outlook 2013 PDF Author: OECD
Publisher: OECD Publishing
ISBN: 9264201297
Category :
Languages : en
Pages : 270

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Book Description
The OECD Employment Outlook 2013 looks at labour markets in the wake of the crisis. It also includes chapters employment protection legislation; benefit systems, employment and training programmes and re-employment earnings and skills afer job loss.

Working futures?

Working futures? PDF Author: Roulstone, Alan
Publisher: Policy Press
ISBN: 1847421431
Category : Social Science
Languages : en
Pages : 369

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Book Description
Working futures? looks at the current effectiveness and future scope for enabling policy in the field of disability and employment. By addressing the current strengths and weaknesses of disability and employment policy, the book asks Is the dichotomy of 'work for those who can and support for those who cannot' appropriate to the lives of disabled people? Does current and recent policy reduce or reinforce barriers to paid employment? What lessons from other welfare regimes can we draw on to further disabled people's working futures? The book is original in bringing together a wide range of policy insights to bear on the question of disabled people's working futures. It includes analyses of recent policy initiatives as diverse as the Disability Discrimination Act 1995, Draft Disability Bill, the benefits system, New Deal for Disabled People, job retention policy, comparative disability policy, the role of the voluntary sector and 'new policies for a new workplace'. Contributions from academics, NGOs, the OECD and the disabled peoples' movement bring multiple theoretical, professional and user perspectives to the debates at the heart of the book.

Work Focused Interviews for Partners and Enhanced New Deal for Partners

Work Focused Interviews for Partners and Enhanced New Deal for Partners PDF Author: Nick Coleman
Publisher:
ISBN:
Category : Employment re-entry
Languages : en
Pages : 134

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Book Description


The Evaluation of Active Labour Market Policies

The Evaluation of Active Labour Market Policies PDF Author: Jaap Koning
Publisher: Edward Elgar Publishing
ISBN: 9781781953013
Category : Political Science
Languages : en
Pages : 424

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Book Description
This book argues that active labour market policies are necessary to improve the position of the unemployed but have so far performed relatively poorly. The contributing authors seek ways to improve active labour market policy and consider three means of doing so: improving the quality by better targeting and by better-designed measures, more efficient implementation and delivery, and better performance by benchmarking the various implementation agencies involved.

Delivering Effective Services Through Contact Centres

Delivering Effective Services Through Contact Centres PDF Author: Great Britain: National Audit Office
Publisher: The Stationery Office
ISBN: 0102937184
Category : Political Science
Languages : en
Pages : 88

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Book Description
This NAO report examines the role and cost effectiveness of contact services for customers from the Department for Work and Pensions. During the 2004-05 period the Department spent £190 million on running contact centres. The centres themselves answered more than 33 million incoming calls, and made 7 million outgoing calls, as well as handling 300,000 e-mails, 30,000 faxes and 4 million incoming letters and application forms. The Department serves a wide range of customers, including 28 million pensioners and benefit recipients, paying out £112 billion a year in benefits and pensions. This report sets out a number of recommendations: that the Department should develop its understanding of customer demand and improve its forecasting processes; that the Department should aim to offer a seamless service, by reducing the number of telephone contact points, as well as sharing good practice techniques across such areas as forecasting and training; that contractual arrangements for staff should match the demand needs of customers, and that contact centre targets should therefore focus on customer need; that the Department should advance initiatives to improve its information on costs.

Disabled People, Work and Welfare

Disabled People, Work and Welfare PDF Author: Grover, Chris
Publisher: Policy Press
ISBN: 1447318331
Category : Business & Economics
Languages : en
Pages : 312

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Book Description
This is the first book to challenge the idea that paid work should be seen as an essential means to independence and self-determination for the disabled. Writing in the wake of attempts in many countries to increase the employment rates of disabled people, the contributors show how such efforts have led to an overall erosion of financial support for the disabled and increasing stigmatization of those who are not able to work. Drawing on sociology and philosophy, and mounting a powerful case for the rights of the disabled, the book will be essential for activists, scholars, and policy makers.