Author:
Publisher:
ISBN:
Category : House organs
Languages : en
Pages : 440
Book Description
Jeffrey Service
Author:
Publisher:
ISBN:
Category : House organs
Languages : en
Pages : 440
Book Description
Publisher:
ISBN:
Category : House organs
Languages : en
Pages : 440
Book Description
Service Failure
Author: Jeff Toister
Publisher: AMACOM/American Management Association
ISBN: 0814431992
Category : Business & Economics
Languages : en
Pages : 210
Book Description
What causes poor customer service? You might be surprised.
Publisher: AMACOM/American Management Association
ISBN: 0814431992
Category : Business & Economics
Languages : en
Pages : 210
Book Description
What causes poor customer service? You might be surprised.
The Service Culture Handbook
Author: Jeff Toister
Publisher:
ISBN: 9780692842003
Category :
Languages : en
Pages : 188
Book Description
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute
Publisher:
ISBN: 9780692842003
Category :
Languages : en
Pages : 188
Book Description
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute
Public Service
Author:
Publisher:
ISBN:
Category : Public utilities
Languages : en
Pages : 442
Book Description
Publisher:
ISBN:
Category : Public utilities
Languages : en
Pages : 442
Book Description
Statement of Disbursements of the House as Compiled by the Chief Administrative Officer from ...
Author: United States. Congress. House
Publisher:
ISBN:
Category :
Languages : en
Pages : 868
Book Description
Covers receipts and expenditures of appropriations and other funds.
Publisher:
ISBN:
Category :
Languages : en
Pages : 868
Book Description
Covers receipts and expenditures of appropriations and other funds.
State
Author:
Publisher:
ISBN:
Category : Diplomatic and consular service, American
Languages : en
Pages : 376
Book Description
Publisher:
ISBN:
Category : Diplomatic and consular service, American
Languages : en
Pages : 376
Book Description
State Magazine
Author:
Publisher:
ISBN:
Category : Diplomatic and consular service, American
Languages : en
Pages : 528
Book Description
Publisher:
ISBN:
Category : Diplomatic and consular service, American
Languages : en
Pages : 528
Book Description
Industrial Management
Author: John Robertson Dunlap
Publisher:
ISBN:
Category : Engineering
Languages : en
Pages : 210
Book Description
Publisher:
ISBN:
Category : Engineering
Languages : en
Pages : 210
Book Description
California. Court of Appeal (2nd Appellate District). Records and Briefs
Author: California (State).
Publisher:
ISBN:
Category : Law
Languages : en
Pages : 66
Book Description
Publisher:
ISBN:
Category : Law
Languages : en
Pages : 66
Book Description
The Canada Gazette
Author: Canada
Publisher:
ISBN:
Category : Bankruptcy
Languages : en
Pages : 1372
Book Description
Publisher:
ISBN:
Category : Bankruptcy
Languages : en
Pages : 1372
Book Description