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Author: Jeanne Bliss
Publisher: Penguin
ISBN: 1101148799
Category : Business & Economics
Languages : en
Pages : 225
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Book Description
Hundreds of businesses have customers who admire them, but only an elite few have true advocates— passionate, loyal, vocal fans—who rave about them to anyone who will listen. Jeanne Bliss, who served as a senior customer executive at five major companies, says there’s no shortcut to becoming beloved—you can’t hire a fancy marketing firm to get there. You earn it by how you decide to run your business—as Wegman’s and Harley-Davidson have for decades and as relatively new companies like Zipcar and Zappos are doing right now. After studying and working with dozens of beloved companies, Bliss has identified five key decisions that lead to customer devotion: • Decide to believe • Decide with clarity of purpose • Decide to be real • Decide to be there • Decide to say “sorry” Her examples and advice will help readers sustain growth and profit even in a tough economy.
Author: Jeanne Bliss
Publisher: Penguin
ISBN: 1101148799
Category : Business & Economics
Languages : en
Pages : 225
Get Book Here
Book Description
Hundreds of businesses have customers who admire them, but only an elite few have true advocates— passionate, loyal, vocal fans—who rave about them to anyone who will listen. Jeanne Bliss, who served as a senior customer executive at five major companies, says there’s no shortcut to becoming beloved—you can’t hire a fancy marketing firm to get there. You earn it by how you decide to run your business—as Wegman’s and Harley-Davidson have for decades and as relatively new companies like Zipcar and Zappos are doing right now. After studying and working with dozens of beloved companies, Bliss has identified five key decisions that lead to customer devotion: • Decide to believe • Decide with clarity of purpose • Decide to be real • Decide to be there • Decide to say “sorry” Her examples and advice will help readers sustain growth and profit even in a tough economy.
Author: Beverley Courtney
Publisher: Quilisma Books
ISBN:
Category : Pets
Languages : en
Pages : 309
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Book Description
Is your dog driving you up the wall? Discover simple but effective games you both enjoy, and get just what you want in your family pet. 🐕 Is your dog stealing and destroying anything that’s not nailed down? 🐕 Pulling your arm out of its socket on walks? 🐕 Racing off into the blue yonder, deaf to your calls? As a professional positive dog trainer Beverley Courtney knows just what you’re up against! She’s taught thousands of new owners how to work with their puppies and dogs - entirely without force. You got your pet to be your companion - and yet all you seem to do is yell at her! Let’s change this right away: instead of focussing on what you don’t want your dog to do, focus on what you do want. Instead of having unnecessary battles over trivia, build up terrific games your dog longs to play with you. Soon your unruly dog will be saying, “Yes? What would you like me to do for you?” And so begins a wonderful partnership. Beverley takes you by the hand and leads you through the games and lessons, step-by-step. There’s no strange jargon, no “Thou shalt not’s”, and every time you get stuck, another solution pops up. Her years of experience in face-to-face classes as well as her popular online programs shine through. 👉 Book 1 shows you how to find your dog’s off-switch! You’ll wonder how you managed before you learnt this skill. 👉 Book 2 has you teaching your dog impulse control, so that by being trustworthy around food and doorways he gets greater freedom. 👉 Book 3 brings you the Holy Grail of dog ownership - walking nicely on the lead. In just a couple of games a day, you’ll get the calm walks you yearn for. 👉 Book 4 teaches your dog the life-saving and sanity-preserving skill of coming back instantly on one call. He’ll have such fun he’ll be halfway back to you before he knows it. Buy this engaging, readable, jargon-free, complete series right now, and turn your dog into your Brilliant Family Dog!
Author: Joy Tiz
Publisher: Harper Perennial
ISBN: 9780380788019
Category : Pets
Languages : en
Pages : 224
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Book Description
You love your dog...but he has a few habits that are anything but loveable--and no amount of scolding or punishment helps. Sound familiar? The good news is that you can change your dog's unbecoming habits if you know how. This comprehensive guide to dog training covers every imaginable situation, allowing you to see right through your "difficult" dog's behavior and help him learn how to behave in a way that please you. Discover how the straightforward, unsubtle psychology of an "alpha" dominant male can turn even a canine terrorist into a well-behaved pet. Learn why your dog loves his obedience training, and why his greatest pleasure is pleasing you. I Love My Dog, But... will help you understand how dogs think--and how you can think faster than they can.
Author: The Oatmeal
Publisher: Andrews McMeel Publishing
ISBN: 1449437710
Category : Humor
Languages : en
Pages : 35
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Book Description
This eponymous comic became an instant hit when it went live on The Oatmeal.com and was liked on Facebook by 700,000 fans. Now fans will have a keepsake book of this comic to give and to keep. In My Dog: The Paradox, Inman discusses the canine penchant for rolling in horse droppings, chasing large animals four times their size, and acting recklessly enthusiastic through the entirety of their impulsive, lovable lives. Hilarious and heartfelt, My Dog: The Paradox eloquently illustrates the complicated relationship between man and dog. We will never know why dogs fear hair dryers, or being baited into staring contests with cats, but as Inman explains, perhaps we love dogs so much “because their lives aren’t lengthy, logical, or deliberate, but an explosive paradox composed of fur, teeth, and enthusiasm.”
Author: Oksana Kokovkina
Publisher: Quarry Books
ISBN: 1631596136
Category : Crafts & Hobbies
Languages : en
Pages : 123
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Book Description
I Love My Dog Embroidery is a collection of 380 adorable dog-themed stitch motifs for pooch parents and their beloved fur babies, with project ideas, how-tos, and templates. Created by embroidery artist MakikoArt and six other amazing embroidery artists, this “dog fanciful” collection of stitch motifs celebrates all things canine. With this lovely embroidery guide, you can create all manner of pups, including: The sweet Labrador retriever, fluffy poodle, noble German shepherd, and many others Dogs doing what they do best—classic poses, postures, and tricks—like “roll over,” “give me your paw,” and the ever-popular “rub my tummy” Pooches disguised as people—the farmer, the artist, the businessman—and who can resist the sneaky but lovable mailman? Mutts in different styles and shapes, including borders, frames, and alphabets You’ll also find guidance on how to customize a motif to fit your favorite Fido, plus a gallery of project ideas for showcasing your stitches. So grab a needle and floss and take everything in your home and wardrobe from drab to double-dog fabulous! With designs contributed by: Chloe Redfern Embroidery / Chloe Redfern How Could You? Clothing / Mia Alexi Insanitynice / Valentina Castillo Mora Miho Starling / mipomipo handmade Solipandi / Anja Lehmann Stitch People / Elizabeth Dabczynski
Author: Sharon Creech
Publisher: A&C Black
ISBN: 0747557497
Category : Juvenile Fiction
Languages : en
Pages : 113
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Book Description
This is an utterly original and completely beguiling prose novel about a boy who has to write a poem, and then another, and then even more. Soon the little boy is writing about all sorts of things he has not really come to terms with, and astounding things start to happen.
Author: David Chuka
Publisher: CreateSpace
ISBN: 9781492849773
Category : Juvenile Nonfiction
Languages : en
Pages : 52
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Book Description
From Best Selling Author David Chuka Here's what other parents and grandparents are saying about David Chuka's Animal books for kids My daughter loved the book and even I learned some new things! Very enjoyable to read together with her on a rainy afternoon. Jennifer Thao A cute picture book to share with a toddler. Interesting choice of illustrating the adult animal with the baby versions shown in photo. The text was simple and informative. Maris My little granddaughter really loves this and likes to look at it on my Kindle Fire.....She is 2 years old. Dolores J. French The 2 year old: "Animals! Birds!" The 5 year old: "It was grrrrreeeaaat! I love the kitten." The 7 year old: "It was cool how we learned new baby animal's names, but some of the baby animal names were weird." What Mom thought: It was a fun read. Fast, cute, and actually educational. Good stuff. Heidi T. This dog book for kids was created for young children between the ages of 2 - 6. You and your loved ones will fall in love with the cute dogs in this book. Your children will have fun discovering the names of different breeds of dogs that are accompanied with an interesting fact. In this book, children will first of all see a certain breed of dog which is depicted in a cartoon image and then on the next page, they will discover a cute photo of that dog.
Author: Patricia McConnell, Ph.D.
Publisher: Ballantine Books
ISBN: 0307489183
Category : Pets
Languages : en
Pages : 289
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Book Description
Learn to communicate with your dog—using their language “Good reading for dog lovers and an immensely useful manual for dog owners.”—The Washington Post An Applied Animal Behaviorist and dog trainer with more than twenty years’ experience, Dr. Patricia McConnell reveals a revolutionary new perspective on our relationship with dogs—sharing insights on how “man’s best friend” might interpret our behavior, as well as essential advice on how to interact with our four-legged friends in ways that bring out the best in them. After all, humans and dogs are two entirely different species, each shaped by its individual evolutionary heritage. Quite simply, humans are primates and dogs are canids (as are wolves, coyotes, and foxes). Since we each speak a different native tongue, a lot gets lost in the translation. This marvelous guide demonstrates how even the slightest changes in our voices and in the ways we stand can help dogs understand what we want. Inside you will discover: • How you can get your dog to come when called by acting less like a primate and more like a dog • Why the advice to “get dominance” over your dog can cause problems • Why “rough and tumble primate play” can lead to trouble—and how to play with your dog in ways that are fun and keep him out of mischief • How dogs and humans share personality types—and why most dogs want to live with benevolent leaders rather than “alpha wanna-bes!” Fascinating, insightful, and compelling, The Other End of the Leash is a book that strives to help you connect with your dog in a completely new way—so as to enrich that most rewarding of relationships.
Author: Olivia Edward
Publisher: Summersdale
ISBN: 9781849534048
Category : Pets
Languages : en
Pages : 0
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Book Description
Now available in a new format, this humorous gift book is about dogs and the many ways they are better companions than men Without a doubt, dogs are better than men. They may (sometimes) be just as smelly and messy, but they offer true unconditional love and are easier to please. Look inside and one must agree; it's a fluffy puppy over a beery dude every time.
Author: Wendy Francisco
Publisher: Center Street
ISBN: 1599954273
Category : Juvenile Nonfiction
Languages : en
Pages : 95
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Book Description
God and Dog is a phenomenon. First appearing on YouTube, the video of Wendy Francisco's charming animated illustrations and moving song tells of the unconditional love of both God and Dog. With over 2 million YouTube viewings to date, Francisco's story appeals to all ages, to animal enthusiasts, to people of religious persuasions, and especially to anyone who has been loved by a dog. Now in book format, Wendy's touching narrative will be expanded on through additional lyrics, illustrations, photographs and some of the powerful mail that is continually being sent to Francisco.
