I Hear What You Say, But What Are You Telling Me? PDF Download

Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download I Hear What You Say, But What Are You Telling Me? PDF full book. Access full book title I Hear What You Say, But What Are You Telling Me? by Barbara G. Madonik. Download full books in PDF and EPUB format.

I Hear What You Say, But What Are You Telling Me?

I Hear What You Say, But What Are You Telling Me? PDF Author: Barbara G. Madonik
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 328

Get Book Here

Book Description
It has been estimated that less than twenty percent of all human communication is expressed through words. This means that in order to get to the heart of what people are really saying we must have the ability to read the subtext of nonverbal communication. Yet mediators often lack the skills they need to analyze and utilize the rich meaning that is found in nonverbal communication. This step-by-step handbook teaches you how to tune all your senses into what is happening with parties and counsel during mediation and thereby greatly increase your ability to prepare for and facilitate the overall process.