How to Land a Top-Paying Federal Job PDF Download
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Author: Lily Whiteman
Publisher: AMACOM
ISBN: 0814420230
Category : Business & Economics
Languages : en
Pages : 290
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Book Description
Written by a successful career coach who herself has climbed the federal career ladder and served as a hiring manager, this indispensable book is the ultimate guide to securing a job in government work. How to Land a Top-Paying Federal Job steers federal applicants through every stage of their job search--from finding unadvertised openings and getting interviews to sealing enviable deals and even getting promoted. You’ll gain insights from more than one hundred federal hiring managers, and learn the secrets to impressing these gatekeepers online, on paper, and in person. This updated second edition includes: more get-ahead tips, the latest hiring advice on writing winning applications, expanded directories for internships, listings of fast-track management training programs and fellowships, and information on emerging helpful websites and other resources. Complete with a companion CD filled with sample resumes, checklists, and templates, How to Land a Top-Paying Federal Job gives business professionals with big dreams of climbing the federal career ladder the inside scoop on landing some of the nation's most secure, well-paying, and rewarding jobs.
Author: Lily Whiteman
Publisher: AMACOM
ISBN: 0814420230
Category : Business & Economics
Languages : en
Pages : 290
Get Book Here
Book Description
Written by a successful career coach who herself has climbed the federal career ladder and served as a hiring manager, this indispensable book is the ultimate guide to securing a job in government work. How to Land a Top-Paying Federal Job steers federal applicants through every stage of their job search--from finding unadvertised openings and getting interviews to sealing enviable deals and even getting promoted. You’ll gain insights from more than one hundred federal hiring managers, and learn the secrets to impressing these gatekeepers online, on paper, and in person. This updated second edition includes: more get-ahead tips, the latest hiring advice on writing winning applications, expanded directories for internships, listings of fast-track management training programs and fellowships, and information on emerging helpful websites and other resources. Complete with a companion CD filled with sample resumes, checklists, and templates, How to Land a Top-Paying Federal Job gives business professionals with big dreams of climbing the federal career ladder the inside scoop on landing some of the nation's most secure, well-paying, and rewarding jobs.
Author: Ellen Bendremer
Publisher: Red Wheel/Weiser
ISBN: 0585470227
Category : Business & Economics
Languages : en
Pages : 182
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Book Description
Top Telemarketing Techniques is an information-packed resource for all sales professionals. It offers expert insight and proven strategies for using the telephone as a powerful and effective sales tool. This book offers valuable information needed to develop, improve upon, and fully utilize your telephone sales skills, allowing you to close more sales over the telephone. Telemarketing is a highly cost-effective and timesaving alternative to most other forms of sales and marketing for any organization. Top Telemarketing Techniques offers solutions for utilizing the telephone to close more sales and generate higher revenues. If you're a salesperson, manager, entrepreneur, or business leader, this is the one sales training book you need to begin maximizing your use of the telephone in order to vastly improve sales and customer relations.
Author: Darril Gibson
Publisher: Pearson IT Certification
ISBN: 0133571858
Category : Computers
Languages : en
Pages : 450
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Book Description
All of today’s help desk support skills, in one easy-to-understand book The perfect beginner’s guide: No help desk or support experience necessary Covers both “soft” personal skills and “hard” technical skills Explains the changing role of help desk professionals in the modern support center Today, everyone depends on technology–and practically everyone needs help to use it well. Organizations deliver that assistance through help desks. This guide brings together all the knowledge you need to succeed in any help desk or technical support role, prepare for promotion, and succeed with the support-related parts of other IT jobs. Leading technology instructor Darril Gibson tours the modern help desk, explains what modern support professionals really do, and fully covers both of the skill sets you’ll need: technical and personal. In clear and simple language, he discusses everything from troubleshooting specific problems to working with difficult users. You’ll even learn how to manage a help desk, so it works better and delivers more value. Coverage includes: • How the modern help desk has evolved • Understanding your users’ needs, goals, and attitudes • Walking through the typical help desk call • Communicating well: listening actively and asking better questions • Improving interactions and handling difficult situations • Developing positive attitudes, and “owning” the problem • Managing your time and stress • Supporting computers, networks, smartphones, and tablets • Finding the technical product knowledge you need • Protecting the security of your users, information, and devices • Defining, diagnosing, and solving problems, step by step • Writing it up: from incident reports to documentation • Working in teams to meet the goals of the business • Using ITIL to improve the services you provide • Calculating help desk costs, benefits, value, and performance • Taking control of your support career Powerful features make it easier to learn about help desk careers! • Clear introductions describe the big ideas and show how they fit with what you’ve already learned • Specific chapter objectives tell you exactly what you need to learn • Key Terms lists help you identify important terms and a complete Glossary helps you understand them • Author’s Notes and On The Side features help you go deeper into the topic if you want to • Chapter Review tools and activities help you make sure you’ve learned the material Exclusive Mind Mapping activities! • Organize important ideas visually–in your mind, in your words • Learn more, remember more • Understand how different ideas fit together
Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306
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Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Author: Noel Bruton
Publisher: Routledge
ISBN: 1136016732
Category : Business & Economics
Languages : en
Pages : 374
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Book Description
Are you overworked, unappreciated and under-resourced? This book understands you, and provides years and years of User Support experience packed into one volume. The 'How To' book that every IT department needs, it will help turn your helpdesk into a company asset. How to be successful at probably the most stressful job in IT This book offers tools for measuring productivity and features ten key steps for successful support, while User Support successes and failures are revealed in true life case studies. This book gives you techniques for: *Justifying staff and other expenditure * Gaining senior management support * Getting the users on your side * Running a motivated and productive team * Designing and managing services and service levels The second edition of this popular book brings updates to several of the author's ideas, strategies and techniques with new material on: * Customer Relationship Management - definition and the role of the helpdesk * E-Support and the Internet * Contrasting the Call Center and the Helpdesk * first, second and third line support * Operational Level Agreements * Strategies for backlog management * Telephone technologies in user support In addition there is: * A new Template for a Service Level Agreement * An Improved cost justification model for the Internal Helpdesk * A New cost justification model for the External Helpdesk
Author: United States. Congress. House. Committee on Natural Resources. Subcommittee on National Parks, Forests, and Public Lands (2007- )
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 108
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Book Description
Author: Ferguson
Publisher: Infobase Publishing
ISBN: 1438111207
Category : Juvenile Nonfiction
Languages : en
Pages : 193
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Book Description
Profiles jobs in the internet industry such as computer and video game designers, digital agents, information brokers, internet security specialists, and more.
Author: United States. Congress. Committee on Small Business
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 128
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Book Description
Author: Emmett Dulaney
Publisher: John Wiley & Sons
ISBN: 1118113683
Category : Computers
Languages : en
Pages : 651
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Book Description
Get a host of extras with this Deluxe version including a Security Administration Simulator! Prepare for CompTIA's new Security+ exam SY0-301 with this Deluxe Edition of our popular CompTIA Security+ Study Guide, 5th Edition. In addition to the 100% coverage of all exam essentials and study tools you'll find in the regular study guide, the Deluxe Edition gives you over additional hands-on lab exercises and study tools, three additional practice exams, author videos, and the exclusive Security Administration simulator. This book is a CompTIA Recommended product. Provides 100% coverage of all exam objectives for Security+ exam SY0-301 including: Network security Compliance and operational security Threats and vulnerabilities Application, data and host security Access control and identity management Cryptography Features Deluxe-Edition-only additional practice exams, value-added hands-on lab exercises and study tools, and exclusive Security Administrator simulations, so you can practice in a real-world environment Covers key topics such as general security concepts, communication and infrastructure security, the basics of cryptography, operational security, and more Shows you pages of practical examples and offers insights drawn from the real world Get deluxe preparation, pass the exam, and jump-start your career. It all starts with CompTIA Security+ Deluxe Study Guide, 2nd Edition.
Author: OECD
Publisher: OECD Publishing
ISBN: 9264618368
Category :
Languages : en
Pages : 81
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Book Description
Talent shortages in the tech sector pose significant challenges for firms, workers and governments, hindering productivity, innovation, job satisfaction and economic growth. To address these shortages, this report emphasises the importance of a comprehensive, multi-stakeholder strategy based on innovative policy actions. This includes adopting skills-first approaches to hiring, which prioritise specific skills over traditional qualifications, expanding talent pools and enabling employers to adapt more dynamically to evolving technological demands. Additionally, the promotion of micro-credentials is highlighted as a crucial tool for facilitating rapid skill development tailored to current industry needs, thereby supporting continuous learning and workforce agility. Furthermore, fostering inclusivity in the tech sector is essential. The report advocates for inclusive initiatives that broaden the talent pool by addressing barriers faced by under-represented groups, including women, minorities, youth and migrants. The report emphasises that successful implementation of these strategies requires robust collaboration among governments, education and training institutions, and the private sector. It draws on exemplary practices from various OECD countries to illustrate effective approaches to fostering such collaboration, ensuring sustainable solutions to alleviate talent shortages in the tech sector globally.
