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Author: Guy Nirpaz
Publisher: Guy Nirpaz
ISBN: 9780692620939
Category : Customer relations
Languages : en
Pages : 140
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Book Description
Across entire verticals of the economy the new normal is the recurring revenue business. Charging customers on a monthly basis, firms with this model have to play by an entirely new set of rules, rules which generally favor the customer over the seller. But this new model also opens up fantastic opportunities to provide and extract more value from the relationship as well. To create that value business needs to move away from a hunting mindset to a farming mindset. That change is the new paradigm of Customer Success. Many business leaders have heard of Customer Success but few understand what it really means to run their business from the Customer Success standpoint. Even fewer have the experience to build the Customer Success function and optimize its performance. As a pioneer in the field of Customer Success, Guy Nirpaz is acknowledged as one of the earliest proponents of this business realignment. In
Author: Guy Nirpaz
Publisher: Guy Nirpaz
ISBN: 9780692620939
Category : Customer relations
Languages : en
Pages : 140
Get Book
Book Description
Across entire verticals of the economy the new normal is the recurring revenue business. Charging customers on a monthly basis, firms with this model have to play by an entirely new set of rules, rules which generally favor the customer over the seller. But this new model also opens up fantastic opportunities to provide and extract more value from the relationship as well. To create that value business needs to move away from a hunting mindset to a farming mindset. That change is the new paradigm of Customer Success. Many business leaders have heard of Customer Success but few understand what it really means to run their business from the Customer Success standpoint. Even fewer have the experience to build the Customer Success function and optimize its performance. As a pioneer in the field of Customer Success, Guy Nirpaz is acknowledged as one of the earliest proponents of this business realignment. In
Author: Nick Mehta
Publisher: John Wiley & Sons
ISBN: 1119167965
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' experience was a cost center in most companies. In the world A.B. (After Benioff), with granular per-year, per-month or per-use pricing models, cloud deployments and many competitive options, customers now have the power. As such, B2B vendors must deliver success for their clients to achieve success for their own businesses. Customer success teams are being created in companies to quarterback the customer lifecycle and drive adoption, renewals, up-sell and advocacy. The Customer Success philosophy is invading the boardroom and impacting the way CEOs think about their business. Today, Customer Success is the hottest B2B movement since the advent of the subscription business model, and this book is the one-of-a-kind guide that shows you how to make it work in your company. From the initial planning stages through execution, you'll have expert guidance to help you: Understand the context that led to the start of the Customer Success movement Build a Customer Success strategy proven by the most competitive companies in the world Implement an action plan for structuring the Customer Success organization, tiering your customers, and developing the right cross-functional playbooks Customers want products that help them achieve their own business outcomes. By enabling your customers to realize value in your products, you're protecting recurring revenue and creating a customer for life. Customer Success shows you how to kick start your customer-centric revolution, and make it stick for the long term.
Author: Donnell Hunt
Publisher: Iowa State Press
ISBN:
Category : Technology & Engineering
Languages : en
Pages : 368
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Book Description
Economic performance. Costs. Operations. Power. Equipment selection. Laboratory exercises.
Author: Beth Hoffman
Publisher: Island Press
ISBN: 164283159X
Category : Business & Economics
Languages : en
Pages : 274
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Book Description
"Eloquent and detailed...It's hard to have hope, but the organized observations and plans of Hoffman and people like her give me some. Read her book -- and listen." -- Jane Smiley, The Washington Post In her late 40s, Beth Hoffman decided to upend her comfortable life as a professor and journalist to move to her husband's family ranch in Iowa--all for the dream of becoming a farmer. There was just one problem: money. Half of America's two million farms made less than $300 in 2019, and many struggle just to stay afloat. Bet the Farm chronicles this struggle through Beth's eyes. She must contend with her father-in-law, who is reluctant to hand over control of the land. Growing oats is good for the environment but ends up being very bad for the wallet. And finding somewhere, in the midst of COVID-19, to slaughter grass finished beef is a nightmare. If Beth can't make it, how can farmers who confront racism, lack access to land, or don't have other jobs to fall back on hack it? Bet the Farm is a first-hand account of the perils of farming today and a personal exploration of more just and sustainable ways of producing food.
Author: Swanee Hunt
Publisher: Duke University Press
ISBN: 9780822338758
Category : Biography & Autobiography
Languages : en
Pages : 436
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Book Description
An autobiography by Swanee Hunt, daughter of the legendary oil magnate H. L. Hunt, Bill Clinton's Ambassador to Austria, and internationally renowned philanthropist.
Author: John F. Dini
Publisher: Createspace Independent Publishing Platform
ISBN: 9781482753516
Category : Businesspeople
Languages : en
Pages : 0
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Book Description
"Hunting in a Farmer's World is the award-winning book that celebrates the differences that drive entrepreneurs. It is filled with the stories of real business owners who overcame real challenges; including those that accompany success. From the ambition that captures an entrepreneur and drives him to take the plunge of starting up, to the unexpected pitfalls of a successful transition. Hunting in a Farmer's World examines why business owners are different from the people who work for them"--Author's website.
Author: Lindsay Maitland Hunt
Publisher: Abrams
ISBN: 168335124X
Category : Cooking
Languages : en
Pages : 448
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Book Description
“Take the hassle out of healthy eating with this new release from expert recipe developer Lindsay Maitland Hunt. A guilt-free guide to nutrition.” —Real Simple For anyone on the move, working long hours, and trying to eat a bit more healthfully, Healthyish offers 131 satisfying recipes with straightforward instructions, using as few pots and pans as possible, and ingredients that won’t break the bank. Not to mention, you can find the ingredients at your everyday grocery store (no garam masala or açai berries here!). Emphasizing balanced eating rather than fad diet tricks, Lindsay Maitland Hunt includes guilt-free recipes for every meal of the day, from breakfast to snacks to dinner, and yes, even Healthyish treats, such as: Banana-Avocado Chai Shake Peanut Butter Granola Salty Watermelon, Feta, Mint, and Avocado Salad Miso-Butter Toast with a Nine-Minute Egg Pozole with Pinto Beans and Queso Fresco Spiced Chicken and Chickpea Flatbreads with Cucumber-Dill Tzatziki Single-Serving Chocolate and Peanut Butter Cookie Designed for novices and experienced cooks alike, Hunt’s meticulously considered recipes offer crowd-pleasing flavor profiles and time-saving tips and tricks, and her vegetable-centric dishes, with an occasional dash of meat, dairy, and decadence, are showcased in vibrant, mouthwatering photographs. Destined to be an everyday kitchen essential, Healthyish is a call for simple ingredients, food that makes us feel good, quick prep, and even quicker cleanup, so we all can enjoy what’s most important at the end of a long day: getting back to the couch. “This is THE cookbook for the modern generation . . . you’ll be turning to this book for decades.” —Sarah Copeland, author of Instant Family Meals
Author: Nick Mehta
Publisher: John Wiley & Sons
ISBN: 1119572762
Category : Business & Economics
Languages : en
Pages : 392
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Book Description
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer. Shows leaders how their digital implementations will make them more Amazon-like Helps you deliver recurring revenue Shows you how to embrace customer retention Demonstrates the importance of "churning" less Get that competitive advantage in the most relevant and important arena today—making and cultivating happy customers.
Author: Gary Paulsen
Publisher: Simon and Schuster
ISBN: 1442467126
Category : Juvenile Fiction
Languages : en
Pages : 102
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Book Description
A young hunter must confront the value of life as he faces the loss of his grandfather. For John Borne's family, hunting has nothing to do with sport or manliness. It's a matter of survival. Every fall John and his grandfather go off into the woods to shoot the deer that puts meat on the table over the long Minnesota winter. But this year John's grandfather is dying, and John must hunt alone. John tracks a doe for two days, but as he closes in on his prey, he realizes he cannot shoot her. For John, the hunt is no longer about killing, but about life.
Author: Mark Liponis, M.D.
Publisher: Hay House, Inc
ISBN: 1401935559
Category : Health & Fitness
Languages : en
Pages : 194
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Book Description
New York Times bestselling co-author of UltraPrevention and the author of UltraLongevity Are you a Hunter or a Farmer? Get ready to find out! Once you know that, you’ll finally be able to reach your weight and health goals Americans are overweight, and they're getting heavier. Other than wanting to perform invasive surgical procedures, most doctors offer little help. Their advice is usually "Eat less, exercise more," which falls back on the outdated dogma of calories in/calories out. Medical research on dieting is confusing and often contradictory. Not only are physicians unsure about which weight-loss plan is best, but their patients are, too! It has become an "every one for him- or herself" situation, where we're forced to experiment, hoping to hit on the magic weight-loss formula by chance . . . and the increasing number of fad diets makes our odds of picking the right weight-loss plan even less likely. Why can't the medical industry make sense of the overload of information and give us sound advice that actually enables people to lose weight and improve their health? Fortunately, recent studies have shined a new light on the subject and may finally help us understand a successful way to diet. This research proves what many men and women have learned through trial and error: some do better on a low-carb diet, and others do better on a low-fat diet. This is because some people have the metabolism of a hunter, while others have the metabolism of a farmer. In this groundbreaking book, Dr. Mark Liponis, a leading expert in preventive and integrative medicine, will show you how to determine which type you are so that you can lose weight and improve your health at the same time. Once you know your type, you'll be on the road to successful weight loss and greater health and well-being!
