Author: Anthony F. Buono
Publisher: IAP
ISBN: 1607522594
Category : Reference
Languages : en
Pages : 277
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Book Description
The tenth volume in the Research on Management Consulting series—Client–Consultant Collaboration: Coping with Complexity and Change—draws on papers presented at the Academy of Management’s Management Consulting Division International Conference on this theme in Copenhagen, Denmark in June 2007. The volume presents twelve chapters that explore a broad range of questions and concerns that illustrate the scope and complexity of the consultant–client relationship. The chapters illustrate the richness and excitement that takes place not only in research on consulting but also in its application as the various empirical analyses of consulting in practice portray.
Author: Anthony F. Buono
Publisher: Information Age Pub Incorporated
ISBN: 9781607522089
Category : Business & Economics
Languages : en
Pages : 255
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Book Description
A volume in Research in Management Consulting Series Editor Anthony F. Buono, Bentley University The tenth volume in the Research on Management Consulting series-Client-Consultant Collaboration: Coping with Complexity and Change-draws on papers presented at the Academy of Management's Management Consulting Division International Conference on this theme in Copenhagen, Denmark in June 2007. The volume presents twelve chapters that explore a broad range of questions and concerns that illustrate the scope and complexity of the consultant-client relationship. The chapters illustrate the richness and excitement that takes place not only in research on consulting but also in its application as the various empirical analyses of consulting in practice portray.
Author: International Labour Office
Publisher: International Labour Organization
ISBN: 9789221095194
Category : Business & Economics
Languages : en
Pages : 936
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Book Description
New topics covered in this edition include: e-business consulting; consulting in knowledge management; total quality management; corporate governance; social role and responsibility of business; company transformation and renewal; and public administration.
Author: Peter Block
Publisher:
ISBN: 9781560000006
Category : Business consultants
Languages : en
Pages : 0
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Book Description
Author: Ron A. Carucci
Publisher: John Wiley & Sons
ISBN: 0787967254
Category : Business & Economics
Languages : en
Pages : 290
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Book Description
Relationships that Enable Enterprise Change—a title in Pfeiffer's Practicing Organization Development Series—is a practical resource for consultants who want to enhance their relationship with senior leaders in order to drive broad organization change. Written by Ron A. Carucci and William A. Pasmore—with contributions from senior consultants from the acclaimed Mercer Delta Organizational Consulting group—this invaluable guide shows you how to leverage relationships with your clients to ensure that sought-after change is realized. The authors present tested principles and approaches that will help transform your client relationships into engines of change throughout the organization and offer a wealth of new ideas that you can implement in your consulting practice.
Author: Heidi K. Gardner
Publisher: Harvard Business Review Press
ISBN: 163369111X
Category : Business & Economics
Languages : en
Pages : 265
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Book Description
A Washington Post Bestseller Not all collaboration is smart. Make sure you do it right. Professional service firms face a serious challenge. Their clients increasingly need them to solve complex problems—everything from regulatory compliance to cybersecurity, the kinds of problems that only teams of multidisciplinary experts can tackle. Yet most firms have carved up their highly specialized, professional experts into narrowly defined practice areas, and collaborating across these silos is often messy, risky, and expensive. Unless you know why you’re collaborating and how to do it effectively, it may not be smart at all. That’s especially true for partners who have built their reputations and client rosters independently, not by working with peers. In Smart Collaboration, Heidi K. Gardner shows that firms earn higher margins, inspire greater client loyalty, attract and retain the best talent, and gain a competitive edge when specialists collaborate across functional boundaries. Gardner, a former McKinsey consultant and Harvard Business School professor now lecturing at Harvard Law School, has spent over a decade conducting in-depth studies of numerous global professional service firms. Her research with clients and the empirical results of her studies demonstrate clearly and convincingly that collaboration pays, for both professionals and their firms. But Gardner also offers powerful prescriptions for how leaders can foster collaboration, move to higher-margin work, increase client satisfaction, improve lateral hiring, decrease enterprise risk, engage workers to contribute their utmost, break down silos, and boost their bottom line. With case studies and real-world insights, Smart Collaboration delivers an authoritative case for the value of collaboration to today’s professionals, their firms, and their clients and shows you exactly how to achieve it.
Author: Glenda Fredman
Publisher: Routledge
ISBN: 1317447441
Category : Psychology
Languages : en
Pages : 202
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Book Description
Collaborative Consultation in Mental Health: Guidelines for the New Consultant offers a practical guide for professionals working ‘indirectly’ with clients through consultation with staff. As resources become more scarce in public services and a greater number of people seek mental health interventions, professionals are increasingly called upon to consult with practitioners who conduct face-to-face work with clients. This book provides an essential guide for those who are interested in developing their consultation competence. This book introduces the reader to the principles of a collaborative approach to consultation with practitioners, teams and agencies working in health, education, social care and mental health. The book takes the reader step-by-step through the collaborative consultation process, from preparing and setting up the context for consultation through to communicating effectively to build cooperative partnerships, and evaluating consultation outcomes. Collaborative Consultation in Mental Health guides the consultant in how to apply and develop these principles and practices within group consultation and also addresses common dilemmas and challenges consultants encounter. Collaborative Consultation in Mental Health will appeal to both new and experienced consultants working with adults, children, older people, people with intellectual disabilities and families across a range of contexts.
Author: A. B. Shani
Publisher: SAGE Publications
ISBN: 145221607X
Category : Business & Economics
Languages : en
Pages : 697
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Book Description
This handbook provides the latest thinking, methodologies and cases in the rapidly growing area of collaborative management research. What makes collaborative management research different is its emphasis on creating a close partnership between scholars and practitioners in the search for knowledge concerning organizations and complex systems. In the ideal situation, scholars and their managerial partners would work together to define the research focus, develop the methods to be used for data collection, participate equally in the analysis of data, and work together in the application and dissemination of knowledge. The handbook contains insightful reflections on the state of the art as well as detailed descriptions of the collaborative efforts of an international group of leading edge academics and their practitioner counterparts. The applications of collaborative research methods included in this volume include those aimed at individual development, organizational development, regional development efforts and economic policy. The insights from the cases suggest that collaborative management research has been a highly effective means of getting at issues that other research methods and intervention techniques have failed to address. The rationale for conducting this highly engaging type of research is explored in the first section of the handbook, followed by sections that offer new methodologies, descriptive cases, views from those directly involved, and issues and enablers about the use of this approach in advancing knowledge and practice. The handbook does appeal to scholarly practitioners as well as practical scholars.
Author: Robert Solomon
Publisher: John Wiley & Sons
ISBN: 111922828X
Category : Business & Economics
Languages : en
Pages : 260
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Book Description
A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.
Author: Andrew Sobel
Publisher: John Wiley & Sons
ISBN: 0470485345
Category : Business & Economics
Languages : en
Pages : 322
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Book Description
Corporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providers—from consulting firms to large banks—to confront a series of difficult challenges: How do we create an ‘all-for-one, one-for-all’ culture in which the whole is greater than the sum-of-the-parts and we succeed in leveraging our global network to deliver value to clients?" How do we mobilize the right people, resources, and ideas—across a multitude of organizational and geographic boundaries—into each and every client relationship?" How do we evolve from a trusted advisor to a trusted partner and build multi-year, institutional relationships? All for One answers these questions with an innovative and comprehensive model for developing enduring, institutional client relationships—what Andrew Sobel refers to as Level 6 Trusted Client Partnerships. It offers readers ten specific strategies that are thoroughly supported by case studies, best practices from leading firms, and implementation tools. The individual professional is principally responsible for five of these strategies, while the firm—the institution—must support and drive the other five. When you successfully execute against all ten of these building blocks, you develop long-term, professional-client partnerships that provide great value to the client and high levels of personal satisfaction and profitability for the service provider.
