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Author: Andrea Weckerle
Publisher: Que Publishing
ISBN: 0133134989
Category : Business & Economics
Languages : en
Pages : 317
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Book Description
Re-civilize Life Online! PROVEN Conflict Management and Prevention for Social Media and the Web Ever seem like the Web is just one big screaming match? Ever feel like you’re refereeing a worldwide tantrum on YOUR social media sites, blogs, and online forums? That’s not good for your goals—or your sanity. Stop. Now. Step back. Take a breath. And solve the problem. Thought you couldn’t? You can: there are proven best practices for getting people to be civil online. Even when they disagree. Even if they’re complaining. You can avoid misunderstandings that lead to flame wars, and promote constructive conversation amongst those with strongly held views. And, finally, you can handle the people that just can’t be civilized. Today, these skills are flat-out imperative. Everyone who leads, curates, manages, or participates in online communities needs them. Andrea Weckerle hasn’t just compiled them: she’s created a 30-Day Action Plan for restoring civility to your corner of the digital world. This plan works—and not one moment too soon. Master the foundational skills you need to resolve and prevent conflict online Understand the dynamics of each online conflict, from procedural disputes to online lynch mobs Stay cool and effectively manage conflict in even the highest-pressure online environments Differentiate between what people say and what they really want Create a positive online footprint—or start cleaning up a negative image Recognize online troublemakers and strategize ways to handle them Manage your own anger—and, when necessary, express it online safely and productively Strategically manage others’ online hostility and frustration Limit risks to your organization’s online reputation due to actions it can’t control Draft and implement corporate social media policies that actually work
Author: Andrea Weckerle
Publisher: Que Publishing
ISBN: 0133134989
Category : Business & Economics
Languages : en
Pages : 317
Get Book Here
Book Description
Re-civilize Life Online! PROVEN Conflict Management and Prevention for Social Media and the Web Ever seem like the Web is just one big screaming match? Ever feel like you’re refereeing a worldwide tantrum on YOUR social media sites, blogs, and online forums? That’s not good for your goals—or your sanity. Stop. Now. Step back. Take a breath. And solve the problem. Thought you couldn’t? You can: there are proven best practices for getting people to be civil online. Even when they disagree. Even if they’re complaining. You can avoid misunderstandings that lead to flame wars, and promote constructive conversation amongst those with strongly held views. And, finally, you can handle the people that just can’t be civilized. Today, these skills are flat-out imperative. Everyone who leads, curates, manages, or participates in online communities needs them. Andrea Weckerle hasn’t just compiled them: she’s created a 30-Day Action Plan for restoring civility to your corner of the digital world. This plan works—and not one moment too soon. Master the foundational skills you need to resolve and prevent conflict online Understand the dynamics of each online conflict, from procedural disputes to online lynch mobs Stay cool and effectively manage conflict in even the highest-pressure online environments Differentiate between what people say and what they really want Create a positive online footprint—or start cleaning up a negative image Recognize online troublemakers and strategize ways to handle them Manage your own anger—and, when necessary, express it online safely and productively Strategically manage others’ online hostility and frustration Limit risks to your organization’s online reputation due to actions it can’t control Draft and implement corporate social media policies that actually work
Author: Ronald C. Arnett
Publisher: SUNY Press
ISBN: 9780791443255
Category : Psychology
Languages : en
Pages : 354
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Book Description
Dialogic Civility in a Cynical Age offers a philosophical and pragmatic response to unreflective cynicism. Considering that each of us has faced inappropriate cynical communication in families, educational institutions, and the workplace, this book offers insight and practical guidance for people interested in improving their interpersonal relationships in an age of rampant cynicism.
Author: Stephanie Anne Bennett
Publisher: Rowman & Littlefield
ISBN: 1793639892
Category : Language Arts & Disciplines
Languages : en
Pages : 215
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Book Description
Silence, Civility, and Sanity focuses on the importance of silence to temper speech and embrace the art of listening in order to foster a more positive dialogue and civil society in a divided nation.
Author: David Bromell
Publisher: Springer Nature
ISBN: 3030955508
Category : Political Science
Languages : en
Pages : 241
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Book Description
Hateful thoughts and words can lead to harmful actions like the March 2019 terrorist attack on mosques in Christchurch, New Zealand. In free, open and democratic societies, governments cannot justifiably regulate what citizens think, feel, believe or value, but do have a duty to protect citizens from harmful communication that incites discrimination, active hostility and violence. Written by a public policy advisor for fellow practitioners in politics and public life, this book discusses significant practical and moral challenges regarding internet governance and freedom of speech, particularly when responding to content that is legal but harmful. Policy makers and professionals working for governmental institutions need to strike a fair balance between protecting from harm and preserving the right to freedom of expression. And because merely passing laws does not solve complex social problems, governments need to invest, not just regulate. Governments, big tech and the private sector, civil society, individual citizens and the fourth estate all have roles to play, and counter-speech is everyone’s responsibility. This book tackles hard questions about internet governance, hate speech, cancel culture and the loss of civility, and illustrates principled pragmatism applied to perplexing policy problems. Furthermore, it presents counter-speech strategies as alternatives and complements to censorship and criminalisation.
Author: Robert G. Boatright
Publisher: Routledge
ISBN: 1351051962
Category : Political Science
Languages : en
Pages : 245
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Book Description
The state of political discourse in the United States today has been a subject of concern for many Americans. Political incivility is not merely a problem for political elites; political conversations between American citizens have also become more difficult and tense. The 2016 presidential elections featured campaign rhetoric designed to inflame the general public. Yet the 2016 election was certainly not the only cause of incivility among citizens. There have been many instances in recent years where reasoned discourse in our universities and other public venues has been threatened. This book was undertaken as a response to these problems. It presents and develops a more robust discussion of what civility is, why it matters, what factors might contribute to it, and what its consequences are for democratic life. The authors included here pursue three major questions: Is the state of American political discourse today really that bad, compared to prior eras; what lessons about civility can we draw from the 2016 election; and how have changes in technology such as the development of online news and other means of mediated communication changed the nature of our discourse? This book seeks to develop a coherent, civil conversation between divergent contemporary perspectives in political science, communications, history, sociology, and philosophy. This multidisciplinary approach helps to reflect on challenges to civil discourse, define civility, and identify its consequences for democratic life in a digital age. In this accessible text, an all-star cast of contributors tills the earth in which future discussion on civility will be planted.
Author: P. M. Forni
Publisher: St. Martin's Press
ISBN: 1429973986
Category : Reference
Languages : en
Pages : 212
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Book Description
Most people would agree that thoughtful behavior and common decency are in short supply, or simply forgotten in hurried lives of emails, cellphones, and multi-tasking. In Choosing Civility, P. M. Forni identifies the twenty-five rules that are most essential in connecting effectively and happily with others. In clear, witty, and, well...civilized language, Forni covers topics that include: * Think Twice Before Asking Favors * Give Constructive Criticism * Refrain from Idle Complaints * Respect Others' Opinions * Don't Shift Responsibility and Blame * Care for Your Guests * Accept and Give Praise Finally, Forni provides examples of how to put each rule into practice and so make life-and the lives of others-more enjoyable, companionable, and rewarding. Choosing Civility is a simple, practical, perfectly measured, and quietly magical handbook on the lost art of civility and compassion. “Insightful meditation on how changing the way we think can improve our daily lives. ... A deft exploration that urges us to think before speaking.” —Kirkus, Starred Review
Author: Larry P. Gross
Publisher: U of Minnesota Press
ISBN: 9780816638253
Category : Language Arts & Disciplines
Languages : en
Pages : 404
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Book Description
'Image Ethics in the Digital Age' brings together leading experts in the fields of journalism, media studies, & law to address the challenges presented by new technology & assess the implications for personal & societal values & behavior.
Author: Keith J Bybee
Publisher: Stanford University Press
ISBN: 150360182X
Category : Political Science
Languages : en
Pages : 89
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Book Description
“[This] thoughtful meditation . . . begins an important conversation about how our discourse can be moral and robust without sacrificing truth or freedom.” —Dahlia Lithwick, Slate Is civility dead? Americans ask this question every election season, but their concern is hardly limited to political campaigns. Doubts about civility regularly arise in just about every aspect of American public life. Rudeness runs rampant. Our news media is saturated with aggressive bluster and vitriol. Our digital platforms teem with trolls and expressions of disrespect. Reflecting these conditions, surveys show that a significant majority of Americans believe we are living in an age of unusual anger and discord. Everywhere we look, there seems to be conflict and hostility, with shared respect and consideration nowhere to be found. In a country that encourages thick skins and speaking one’s mind, is civility even possible, let alone desirable? In How Civility Works, Keith J. Bybee elegantly explores the “crisis” in civility, looking closely at how civility intertwines with our long history of boorish behavior and the ongoing quest for pleasant company. Bybee argues that the very features that make civility ineffective and undesirable also point to civility’s power and appeal. Can we all get along? If we live by the contradictions on which civility depends, then yes, we can, and yes, we should. “[This] slim and artful treatise . . . suggest[s] we continue to fight for civility, but learn to think of it less romantically.” —The New York TimesBook Review “Keith Bybee has delved into the literature of civility and emerged with a clear-eyed and helpful account of politesse. Let us bow.” —Henry Alford, author of Would It Kill You to Stop Doing That? A Modern Guide to Manners “This important book shows us why pursuing [civility] is as necessary as it is difficult.” —John Inazu, Comment
Author: Christine Porath
Publisher: Hachette UK
ISBN: 1455568996
Category : Business & Economics
Languages : en
Pages : 176
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Book Description
"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
Author: Gina Masullo Chen
Publisher: Springer
ISBN: 3319562738
Category : Social Science
Languages : en
Pages : 221
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Book Description
This book investigates what influence online incivility—through user-generated comments on news websites—has on public debate. Built on the premise that public discussions about important topics are vital to a healthy democracy, the book analyzes 3,508 online comments in order to understand what factors in comments make them more susceptible to incivility, defined as nasty remarks rife with profanity. It also examines comments for attributes of deliberation, which are discussions across difference supported by evidence and rational arguments. Using an experiment, the book shows that uncivil comments jumpstart a chain reaction, leading first to negative emotion and then to greater intention to get politically involved. Overall, Online Incivility and Public Debate: Nasty Talk argues that while incivility mars online debate, it may also spark interest in important topics and allow for positive “deliberative moments” of quality discussion.
