Calidad y seguridad en el sector de la reparación del automóvil

Calidad y seguridad en el sector de la reparación del automóvil PDF Author: Federación Empresarial Metalúrgica Valenciana
Publisher:
ISBN: 9788492070541
Category :
Languages : es
Pages : 115

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Calidad y seguridad en el sector de la reparación del automóvil

Calidad y seguridad en el sector de la reparación del automóvil PDF Author: Federación Empresarial Metalúrgica Valenciana
Publisher:
ISBN: 9788492070541
Category :
Languages : es
Pages : 115

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Análisis de la calidad de servicio en un concesionario de automóviles mediante técnicas estadísticas de control de calidad

Análisis de la calidad de servicio en un concesionario de automóviles mediante técnicas estadísticas de control de calidad PDF Author: David Gutiérrez Alonso
Publisher:
ISBN:
Category :
Languages : es
Pages :

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Hoy en día la calidad tanto de los productos como de los servicios es un elemento indispensable para el mantenimiento y el crecimiento de una empresa, porque aporta un valor añadido y permite obtener ventajas en los mercados cada vez más exigentes. Además, la calidad no es responsabilidad de una única persona sino que requiere la participación de todos los trabajadores de una manera activa siendo ellos los encargados de aplicar los controles de calidad para tener la seguridad de que los servicios y/o productos que ofrecen resultan competitivos en el mercado. Es importante repasar brevemente la evolución histórica de la calidad y presentar las aportaciones de los conocidos como gurús de la calidad, a fin de comprobar que sus aportaciones siguen permaneciendo activas hasta hoy, y son el punto de partida de muchas de las filosofías de calidad actuales. En este trabajo nos centraremos en el sector del automóvil, desde el punto de vista de los servicios que presta un concesionario de coches. Analizaremos qué factores externos influye en su calidad y veremos cuáles son los factores que los clientes determinan como de calidad, con el fin de tomar acciones de mejora. Comprobaremos la utilidad de las herramientas estadísticas en la consecución de este objetivo.

 PDF Author:
Publisher: Editions Bréal
ISBN: 2749525438
Category :
Languages : en
Pages : 243

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Cal/OSHA Pocket Guide for the Construction Industry

Cal/OSHA Pocket Guide for the Construction Industry PDF Author:
Publisher:
ISBN: 9781622701070
Category :
Languages : en
Pages :

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Book Description
The Cal/OSHA Pocket Guide for the Construction Industry is a handy guide for workers, employers, supervisors, and safety personnel. This latest 2011 edition is a quick field reference that summarizes selected safety standards from the California Code of Regulations. The major subject headings are alphabetized and cross-referenced within the text, and it has a detailed index. Spiral bound, 8.5 x 5.5"

Quaderns

Quaderns PDF Author:
Publisher:
ISBN:
Category : Architecture
Languages : en
Pages : 198

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Radiation Protection and Safety in Industrial Radiography

Radiation Protection and Safety in Industrial Radiography PDF Author: International Atomic Energy Agency
Publisher:
ISBN:
Category : Medical
Languages : en
Pages : 78

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Book Description
This Safety Report summarizes good and current state of the art practices in industrial radiography and provides technical advice on radiation protection and safety. It contains information explaining the responsibilities of regulatory authorities, operating organizations, workers, equipment manufacturers and client organizations, with the intention of enhancing radiation protection and safety.

Benchmarking Water Services

Benchmarking Water Services PDF Author: Enrique Cabrera Jr
Publisher: IWA Publishing
ISBN: 1843391988
Category : Science
Languages : en
Pages : 185

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Book Description
Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua

Design and Appraisal of Rural Transport Infrastructure

Design and Appraisal of Rural Transport Infrastructure PDF Author: Jerry Lebo
Publisher: World Bank Publications
ISBN: 9780821349199
Category : Social Science
Languages : en
Pages : 112

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Book Description
Printed on Demand. Limited stock is held for this title. If you would like to order 30 copies or more please contact [email protected] Contact [email protected], if currently unavailable. This paper is part of a four-volume series of publications on rural transport promoted by the World Bank's Rural Transport Thematic Group under the aegis of its knowledge management activities. The four volumes are Options for Managing and Financing Rural Transport Infrastructure, Improving Rural Mobility, Developing Rural Transport Policies and Strategies, and this paper on Design and Appraisal of Rural Transport Infrastructure.

Bernie Sanders Guide to Political Revolution

Bernie Sanders Guide to Political Revolution PDF Author: Bernie Sanders
Publisher: Macmillan + ORM
ISBN: 1250138914
Category : Young Adult Nonfiction
Languages : en
Pages : 219

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Book Description
In the Bernie Sanders Guide to Political Revolution, Independent congressman, presidential candidate and activist Bernie Sanders continues his fight against the imbalances in the nation’s status quo, and shows you how to make a difference to effect the changes America—and the world—need to create a better tomorrow. Throughout the Presidential campaign, Senator Bernie Sanders promised voters a future to believe in through his progressive platform and a vision for America worth fighting for. This vision calls for an economic, environmental, health care, and social justice revolution beyond the stagnant agendas of Democrat and Republican politicians to build an equitable future for all Americans—especially the younger generation that will inherit the consequences of decisions made now. Inside this practical and inspiring guide to effecting change in today’s world, you’ll learn how to: · Understand and navigate the current system of policy and government · Work to change the system to reflect your values and to protect our society’s most vulnerable · Organize for the causes you care about most · Resources for further reading and organizations to get involved with With more than two decades of Washington D.C. insider knowledge and experience, Senator Sanders knows how to fight and change the system from within, a system desperately in need of reform in health care, immigration, taxes, higher education, climate change, and criminal justice. The political revolution is just beginning. What role will you play?

Compendium of Sanitation Systems and Technologies

Compendium of Sanitation Systems and Technologies PDF Author: Elizabeth Tilley
Publisher:
ISBN: 9783906484570
Category :
Languages : en
Pages : 176

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Book Description