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Author: Mikhail Naumov
Publisher: Lioncrest Publishing
ISBN: 9781619618015
Category : Computers
Languages : en
Pages : 150
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Book Description
As a customer service professional, your goal is to help your customers by solving their concerns quickly and effectively. This isn't easy to accomplish if you're spending half of your day on repetitive processes that slow down progress. Recent advances in technology make it possible-here and now-to manage those tasks, and Mikhail Naumov will show you how to transform your contact center and your business with practical artificial intelligence. "AI Is My Friend" describes how machine learning software enhances your contact center's performance. In this guide "from the trenches," Mikhail reveals what you must know about incorporating AI solutions in a contact center, making this book an indispensable customer service handbook for the twenty-first century.
Author: Mikhail Naumov
Publisher: Lioncrest Publishing
ISBN: 9781619618015
Category : Computers
Languages : en
Pages : 150
Get Book Here
Book Description
As a customer service professional, your goal is to help your customers by solving their concerns quickly and effectively. This isn't easy to accomplish if you're spending half of your day on repetitive processes that slow down progress. Recent advances in technology make it possible-here and now-to manage those tasks, and Mikhail Naumov will show you how to transform your contact center and your business with practical artificial intelligence. "AI Is My Friend" describes how machine learning software enhances your contact center's performance. In this guide "from the trenches," Mikhail reveals what you must know about incorporating AI solutions in a contact center, making this book an indispensable customer service handbook for the twenty-first century.
Author: Amir Husain
Publisher: Simon and Schuster
ISBN: 1501144677
Category : Computers
Languages : en
Pages : 224
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Book Description
Explores universal questions about humanity's capacity for living and thriving in the coming age of sentient machines and AI, examining debates from opposing perspectives while discussing emerging intellectual diversity and its potential role in enabling a positive life.
Author: Jovanni Ortega
Publisher:
ISBN: 9781735472621
Category :
Languages : en
Pages : 0
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Book Description
AI for Kids: A Fun and Educational Introduction to Artificial Intelligence" is a delightful and engaging book that teaches children about the wonders of AI in a fun and accessible way. Through colorful illustrations and playful rhymes, the book explores the many ways in which AI can help us in our daily lives, from solving puzzles to recognizing faces. However, the book also emphasizes the importance of using AI in safe and responsible ways, and reminds readers that while AI may be smart, it still needs humans to guide it. With its engaging approach and valuable lessons, this book is a must-read for any young reader interested in technology and innovation."
Author: Leo Joachim Frachtenberg
Publisher:
ISBN:
Category : Alsea Indians
Languages : en
Pages : 306
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Book Description
In Two Crows Denies It, R. H. Barnes undertakes an ambitious historical analysis of anthropological scholarship about Omaha kinship systems. His groundbreaking work offers a critique of this established scholarship, including the work of Levi-Strauss, Dorsey, and Fletcher. In comparing the primary and secondary accounts of Omaha descent, relationship, and naming systems, Barnes reveals the dissonance between the reality of Omaha society and the scholarship that has formed around it. Not only does he put forth a new and more realistic interpretation of Omaha sociology specifically, but in so doing he provides a reinterpretation of an aspect of anthropological theory. This edition includes a new introduction by Raymond J. DeMallie.
Author: John Zerilli
Publisher: MIT Press
ISBN: 0262044811
Category : Computers
Languages : en
Pages : 233
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Book Description
A concise but informative overview of AI ethics and policy. Artificial intelligence, or AI for short, has generated a staggering amount of hype in the past several years. Is it the game-changer it's been cracked up to be? If so, how is it changing the game? How is it likely to affect us as customers, tenants, aspiring home-owners, students, educators, patients, clients, prison inmates, members of ethnic and sexual minorities, voters in liberal democracies? This book offers a concise overview of moral, political, legal and economic implications of AI. It covers the basics of AI's latest permutation, machine learning, and considers issues including transparency, bias, liability, privacy, and regulation.
Author: Giovanni Vitiello
Publisher: University of Chicago Press
ISBN: 0226857921
Category : History
Languages : en
Pages : 310
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Book Description
Delving into three hundred years of Chinese literature, from the mid-sixteenth century to the mid-nineteenth, The Libertine’s Friend uncovers the complex and fascinating history of male homosexual and homosocial relations in the late imperial era. Drawing particularly on overlooked works of pornographic fiction, Giovanni Vitiello offers a frank exploration of the importance of same-sex love and eroticism to the evolution of masculinity in China. Vitiello’s story unfolds chronologically, beginning with the earliest sources on homoeroticism in pre-imperial China and concluding with a look at developments in the twentieth century. Along the way, he identifies a number of recurring characters—for example, the libertine scholar, the chivalric hero, and the lustful monk—and sheds light on a set of key issues, including the social and legal boundaries that regulated sex between men, the rise of male prostitution, and the aesthetics of male beauty. Drawing on this trove of material, Vitiello presents a historical outline of changing notions of male homosexuality in China, revealing the integral part that same-sex desire has played in its culture.
Author: Peter Brown
Publisher: Little, Brown Books for Young Readers
ISBN: 9780316070300
Category : Juvenile Fiction
Languages : en
Pages : 0
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Book Description
Today is the day the exuberant Lucy is going to make a new friend! But she finds it's harder than she had thought--she accidentally ruins the giraffe's breakfast and is much too big for the frogs' pond. Just when she's about to give up, an unexpected friend finds her, and loves her just the way she is. This heartwarming story offers a unique and humor-filled spin on the all-important themes of persistence and friendship.
Author: Heidi McKinnon
Publisher: Simon and Schuster
ISBN: 1534410333
Category : Juvenile Fiction
Languages : en
Pages : 38
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Book Description
John Klassen’s I Want My Hat Back meets Lucy Ruth Cummins’s A Hungry Lion in this hilarious, deadpan story about a creature looking for a new friend after eating his last one. A little creature is looking for a new friend, but he’s not having any luck. Why is he looking for a new friend? Because he ate his old one. Heidi McKinnon delivers a hilariously macabre story with colorful illustrations and a satisfying, dry wit.
Author: Real Bergevin
Publisher: John Wiley & Sons
ISBN: 0470678402
Category : Business & Economics
Languages : en
Pages : 391
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Book Description
Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call center and the location-neutral call center. It also helps readers determine whether it's cost-efficient to outsource operations and looks at the changing role and requirements of agents. The ultimate call center guide, now revised and updated The authors have helped over 60 companies improve the efficiency and effectiveness of their call center operations Offers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center's bottom line.
Author: Michael Klipphahn-Karge
Publisher: Taylor & Francis
ISBN: 1000923584
Category : Social Science
Languages : en
Pages : 143
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Book Description
This volume offers a socio-technical exploration of Artificial Intelligence (AI) and the way it reflects and reproduces certain normative representations of gender and sexuality, to ultimately guide more diverse and radical discussions of life with digital technologies. Moving beyond the examination of empirical examples and technical solutions, the book approaches the relationship between queerness and AI from a theoretical perspective that posits queer theory as central to understanding AI differently. The chapters pose questions about the politics and ethics of machine embodiments and data imaginaries on the one hand, and about technical possibilities for a production of social identities characterised by shifting diversity and multiplicity on the other, as they are mediated by and through digital technologies. Transgressing disciplinary boundaries to engage a diversity of conceptual tools, critical approaches, and theoretical traditions, this book will be an important resource for students and researchers of gender and sexuality, new media and digital cultures, cultural theory, art and visual culture, and AI. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution (CC-BY) 4.0 license.
