101 Ways to Build Customer Relationships PDF Download
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Author: Peter Garber
Publisher: Human Resource Development
ISBN: 159996063X
Category :
Languages : en
Pages : 167
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Book Description
Building better customer relationships is not just something that would be nice to do, it is something you must do if you expect to be successful in business today. This book contains 101 useful suggestions for maintaining and building relationships with your customers, starting with the next contact you make.
Author: Peter Garber
Publisher: Human Resource Development
ISBN: 159996063X
Category :
Languages : en
Pages : 167
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Book Description
Building better customer relationships is not just something that would be nice to do, it is something you must do if you expect to be successful in business today. This book contains 101 useful suggestions for maintaining and building relationships with your customers, starting with the next contact you make.
Author: Lorraine L. Ukens
Publisher: John Wiley & Sons
ISBN: 0787994820
Category : Business & Economics
Languages : en
Pages : 397
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Book Description
101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimately your company. It is vital that your employees develop service strategies to create a positive image, communicate effectively, and build customer rapport to support the underlying values and beliefs of your organization.
Author: Susan Sweeney
Publisher: Maximum Press
ISBN: 1931644462
Category : Business & Economics
Languages : en
Pages : 431
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Book Description
Increasing the chances of a website's success by boosting its ability to entice surfers to stop at the site, absorb what it offers, and return at a later date, this guide provides templates, checklists, and forms--as well as proven techniques such as using e-mail, links, and online advertising--to increase the number of initial users and repeat visitors to a website. Invaluable to entrepreneurs, small business owners, corporate marketing managers, and consultants seeking guidance to make their website successful, this resource is an important tool for those trying to maximize their Web promotion potential.
Author: Susan Sweeney
Publisher: Maximum Press
ISBN: 1931644632
Category : Electronic books
Languages : en
Pages : 391
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Book Description
An increasing number of real estate buyers and sellers are making the Web their first destination, so getting more of them to stop at an agency’s or individual agent’s site can mean thousands of dollars in commissions. The proven e-mail, linking, and online advertising techniques provided will increase initial visitor traffic to any real estate website and keep buyers and sellers returning again and again. In addition, real estate agents and office managers can use the templates, checklists, and forms included to make their website an important and effective selling tool.
Author: Phil Dye
Publisher: Phil Dye
ISBN: 1740183002
Category : Business report writing
Languages : en
Pages : 144
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Book Description
Author: Stephanie Chandler
Publisher: Red Wheel/Weiser
ISBN: 160163773X
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Business growth requires more than a business plan and a dream. You must utilize many tools and techniques to take your company to the next level. LEAP! 101 Ways to Grow Your Business is loaded with practical strategies that you can leverage based on your business-growth goals and the distinct needs of your company. LEAP! is divided into four sections: Leverage, Execute, Accelerate, Prosper; you will learn how to: — Develop a business growth action plan. — Automate your business. — Locate business capital. — Identify powerful marketing strategies. — Harness the power of the Internet. — Attract the media and gain valuable exposure. — Boost profits by innovating. — Protect your time so you can enjoy your life. —Also included are inspiring interviews with successful business owners who have made the LEAP to real business growth, along with advice from dozens of industry experts. Whether you implement just a few strategies from this comprehensive guide or all of them, the results are sure to be extraordinary. Are you ready to LEAP?
Author: NEERAJ CHANDHOK
Publisher: Notion Press
ISBN: 1646500040
Category : Business & Economics
Languages : en
Pages : 215
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Book Description
"In today's competitive and technology driven world, organizations are starting to go back to the basics - single-minded focus on customers and service experience. The world is shifting from "mass-production" to "mass-customized" to make sure that each customer can be managed as an individual for which the business exists. There are millions of books being written about the customer and experience and service, as the concept takes the centerstage. Neeraj has managed to peel the layers of management jargon and complexity and highlight the core of the customer service. The concepts are narrated in simple and easy to comprehend manner. The book almost feels like a conversation with a cherished friend, which leaves the reader with a pleasant feeling after each chapter. Recommended for everyone in the customer facing role! Mr. Maneesh Gaur Head - Expansion and Business Development Marks & Spencer (India) Customer Plus is simple collections of fundamentals of doing great business. It’s a must read for everyone in service sector, students as well as practicing professionals. The examples are instructive and entertaining and talk straight to the point. Mr Ambar Mazumdar CEO, Chanalai Group of Hotels and Resorts , Phuket Thailand This book decodes the steps to achieving excellence in customer service. It provides lot of actionable intelligence in a simple conversation way. It is compelling and shows the benefits of Listening to customer and employees! It connects well and persuades effectively with research findings. Mr Jagdeep Thakral General Manger IHG Hotels Pyeongchang, South Korea The book raises a series of fundamental questions throughout the journey for example: why employee & customer first is a great strategy? The book in itself is unique in its presentation, and succeeds to persuade, why to keep customer at center of the company business strategy. Mr Satvir Singh Director Of Studies at National Council for Hotel Management & Catering Technology It's is a great write up with sharing the case study, learning by conversation. Most effective tools we spoke about is agility which most know yet is a misunderstood concept these days in management studies. All the best for bringing the learning to the platform where seeding leaders will benefit from it. Mr Sanjay Kaushik Chief Operating Officer The Raviz Hotels & Resorts
Author: Kevin Aguanno
Publisher: Multi-Media Publications Inc.
ISBN: 9781895186048
Category : Business & Economics
Languages : en
Pages : 136
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Book Description
Even with the best ideas, rewards can fall flat if they are not suitable to the person, the organization, or the situation. Readers can learn the four key factors that will maximize the impact of rewards, and guarantee a delighted recipient.
Author: Melvin L. Silberman
Publisher: John Wiley & Sons
ISBN: 1118046692
Category : Business & Economics
Languages : en
Pages : 333
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Book Description
When it was first published in 1995, Mel Silberman's 101 Ways to Make Training Active became an instant bestseller. Now this revised and updated second edition offers the same dynamic approach and several completely new case examples. The examples support each exercise and highlight real-time uses of the highly successful Active Training method. In addition, the book includes 200 training tips that form the nuts-and-bolts of successful active training. These tips incorporated in the book's top ten lists show how to build quality, activity, variety, and direction into your training programs. For the first time 101 Ways to Make Training Active features a CD-ROM containing all the original "Top Ten Trainers Tips and Techniques" lists for easy reproduction and distribution.
Author: Preston Hill
Publisher: 101 Ways To Romance
ISBN: 9781460918654
Category : Family & Relationships
Languages : en
Pages : 96
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Book Description
101 Ways To Romance A Pretty Woman Is A Single Man's Guide To Dating And Having Better Relationships With Women. This Book Explores Gender-Specific Behaviors For Both Men And Women, So That Men Can Better Understand Their Own Psychology In The Hopes Having Better Relationships. What this book is, and is not... This book is not another "How To Pick Up Chicks." book. This is book for men seriously interested in having better relationships with women by proving insight into the Gender-Specific Behaviors that quite often stand in the way of understanding and ultimately happiness. While the author can not guarantee "Instant Success With Women!" he can offer a lot of tips and a long list of tools to help facilitate healthier and happier relationships. At the end of this book the author provides a list of "101 Things To Do On A Date." To help you enjoy and romance the "Pretty Woman" of YOUR dreams. You can turn you love life around if you start today. Start NOW by reading this fantastic book!
