101 Ways to Improve Customer Service PDF Download
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Author: Lorraine L. Ukens
Publisher:
ISBN: 9780999008515
Category : Customer services
Languages : en
Pages : 0
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Book Description
Provides a variety of tyraining and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimately your company. It is vital that your employees develop service strategies to create a positive image, communicate effectively, and build customer rapport to support the underlying values and beliefs of your organization.
Author: Lorraine L. Ukens
Publisher:
ISBN: 9780999008515
Category : Customer services
Languages : en
Pages : 0
Get Book
Book Description
Provides a variety of tyraining and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimately your company. It is vital that your employees develop service strategies to create a positive image, communicate effectively, and build customer rapport to support the underlying values and beliefs of your organization.
Author: Lorraine L. Ukens
Publisher: John Wiley & Sons
ISBN: 0787994820
Category : Business & Economics
Languages : en
Pages : 397
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Book Description
101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimately your company. It is vital that your employees develop service strategies to create a positive image, communicate effectively, and build customer rapport to support the underlying values and beliefs of your organization.
Author: Renee Evenson
Publisher: Amacom
ISBN: 9780814474549
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
"Award-Winning Customer Service" offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is filled with practical advice on planning and goal-setting, effective communication, leadership, and other topics.
Author: David Riklan
Publisher: Self Improvement Online, Incorporated
ISBN: 9780974567266
Category : Self-Help
Languages : en
Pages : 367
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Book Description
Perhaps you're hoping for great wealth and success. Maybe you're looking for true love. Or maybe you're waiting for your dream life to come along. But why are you still hoping and waiting? Go to it! With the help of this valuable compilation of self-improvement teachings, you have the power to change your life for the better.
Author: Jeremy Koerber
Publisher: Coaches Choice Books
ISBN: 9781606791035
Category : Personal trainers
Languages : en
Pages : 0
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Book Description
Author: Jo Condrill
Publisher: GoalMinds, Inc.
ISBN: 9780966141498
Category : Language Arts & Disciplines
Languages : en
Pages : 132
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Book Description
Have you ever embarrassed yourself by making a grammatical error in an important interview or conversation? Crisp how-to tips and techniques are presented bullet style for beginners and pros alike. Discover your strong points and areas that need attention. Learn what works and what's holding you back. Works in the boardroom as well as the bedroom for improved results.
Author: David Riklan
Publisher:
ISBN: 9780979499203
Category : Health
Languages : en
Pages : 0
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Book Description
"This book brings together 101 of the top minds in radically different branches of the healing professions to give you 101 simple, workable ways to cure disease, overcome unhealthy habits and live your life to its healthiest potential."--Page 4 of cover
Author: C. Donald J. Waters
Publisher:
ISBN: 9780749429812
Category : Business planning
Languages : en
Pages : 0
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Book Description
Do you need to improve an area of your business skills? Do you need a quick source of information? Each title contains 101 ways in which to learn and improve new skills to make you a success at work and at home.
Author: Linda Williams Aber
Publisher:
ISBN: 9780439697620
Category : Creative writing
Languages : en
Pages : 100
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Book Description
Author: Dolf De Roos
Publisher:
ISBN: 9780783579016
Category : Betterments
Languages : en
Pages : 93
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Book Description
Dolf de Ros is a real estate investor who bought his first property as an undergraduate student. After completing eight years of university education and earning a PH.D. in Electrical Engineering, he was offered a job at $32,000 per year. The week before, he had completed a real estate deal worth $35,000. Consequently, he didn't accept the job and to this day, has never had one. Dolf willingly shares his enthusiasm for real estate and has 'rattled cages' in audiences in over 16 countries. He passionatel believes that the 'Deal of the Decade' comes along about once a week.