Author: Richard Byrne
Publisher: Routledge
ISBN: 1317292308
Category : Technology & Engineering
Languages : en
Pages : 221
Book Description
Getting your qualification is just the start of the safety professional’s journey towards effective workplace practice. World Class Health and Safety doesn’t repeat the whys and whats of health and safety management, instead it is a helpful how-to guide for newly qualified and experienced health and safety professionals to get the best out of their knowledge, experience and the people they work with. This book is filled with practical examples that bring the subject to life, covering the skills and techniques you need to be a leader of safety, overcome inaction and make lasting positive changes to safety performance and culture – enabling more people to go home safe every day. World Class Health and Safety teaches the reader to: work efficiently and effectively with senior managers and budget holders to implement the wider corporate social responsibility agenda emphasize the ‘value-added’ benefits of good health and safety management clearly and simply create effective and engaging training use monitoring and audits to get the best out of the resources available World Class Health and Safety is essential reading for those wishing to invest in their own professional development, to communicate effectively and to understand and deliver safety in the wider business context, wherever in the world they might be working.
World Class Health and Safety
Author: Richard Byrne
Publisher: Routledge
ISBN: 1317292308
Category : Technology & Engineering
Languages : en
Pages : 221
Book Description
Getting your qualification is just the start of the safety professional’s journey towards effective workplace practice. World Class Health and Safety doesn’t repeat the whys and whats of health and safety management, instead it is a helpful how-to guide for newly qualified and experienced health and safety professionals to get the best out of their knowledge, experience and the people they work with. This book is filled with practical examples that bring the subject to life, covering the skills and techniques you need to be a leader of safety, overcome inaction and make lasting positive changes to safety performance and culture – enabling more people to go home safe every day. World Class Health and Safety teaches the reader to: work efficiently and effectively with senior managers and budget holders to implement the wider corporate social responsibility agenda emphasize the ‘value-added’ benefits of good health and safety management clearly and simply create effective and engaging training use monitoring and audits to get the best out of the resources available World Class Health and Safety is essential reading for those wishing to invest in their own professional development, to communicate effectively and to understand and deliver safety in the wider business context, wherever in the world they might be working.
Publisher: Routledge
ISBN: 1317292308
Category : Technology & Engineering
Languages : en
Pages : 221
Book Description
Getting your qualification is just the start of the safety professional’s journey towards effective workplace practice. World Class Health and Safety doesn’t repeat the whys and whats of health and safety management, instead it is a helpful how-to guide for newly qualified and experienced health and safety professionals to get the best out of their knowledge, experience and the people they work with. This book is filled with practical examples that bring the subject to life, covering the skills and techniques you need to be a leader of safety, overcome inaction and make lasting positive changes to safety performance and culture – enabling more people to go home safe every day. World Class Health and Safety teaches the reader to: work efficiently and effectively with senior managers and budget holders to implement the wider corporate social responsibility agenda emphasize the ‘value-added’ benefits of good health and safety management clearly and simply create effective and engaging training use monitoring and audits to get the best out of the resources available World Class Health and Safety is essential reading for those wishing to invest in their own professional development, to communicate effectively and to understand and deliver safety in the wider business context, wherever in the world they might be working.
Be the Best
Author: Richard Byrne
Publisher: Routledge
ISBN: 1134956851
Category : Business & Economics
Languages : en
Pages : 116
Book Description
This isn't a typical health and safety book. It won't tell you why you should manage health and safety, or even what you should be managing - there are plenty of other books that do that. Instead, this book recognises that getting a qualification is only the start of the journey towards being an effective health and safety professional. From overcoming the traditional 'clipboard and cagoule' image of health and safety to convincing people that good health and safety means good business, this practical no-nonsense guide will help you get the best out of your knowledge and experience and the people you work with. Read this book and you’ll learn how to: get the support of senior managers and budget holders for your ideas stress the 'value-added' benefits of good health and safety management clearly and simply develop inspiring ways of overcoming inaction and lack of interest among managers and staff create effective and engaging training use monitoring and audits to get the best out of the resources available
Publisher: Routledge
ISBN: 1134956851
Category : Business & Economics
Languages : en
Pages : 116
Book Description
This isn't a typical health and safety book. It won't tell you why you should manage health and safety, or even what you should be managing - there are plenty of other books that do that. Instead, this book recognises that getting a qualification is only the start of the journey towards being an effective health and safety professional. From overcoming the traditional 'clipboard and cagoule' image of health and safety to convincing people that good health and safety means good business, this practical no-nonsense guide will help you get the best out of your knowledge and experience and the people you work with. Read this book and you’ll learn how to: get the support of senior managers and budget holders for your ideas stress the 'value-added' benefits of good health and safety management clearly and simply develop inspiring ways of overcoming inaction and lack of interest among managers and staff create effective and engaging training use monitoring and audits to get the best out of the resources available
Managing for World Class Safety
Author: J. M. Stewart
Publisher: Wiley-Interscience
ISBN:
Category : Business & Economics
Languages : en
Pages : 304
Book Description
Replace anecdotal guesswork with quantitative fact when evaluating safety management Despite the extensive literature on safety, few tools have been available to help managers quantitatively assess the level of safety management and the quality of the safety practices in organizations. In his consulting practice, Dr. Jim Stewart, a former executive at DuPont, developed such a method, crafting a safety survey centering on a comprehensive questionnaire for employees at all levels, that reveals the true level of corporate commitment to safety. Managing for World Class Safety first describes the model of safety management that underpins the questionnaire and then demonstrates how this innovative procedure illuminates critical intangibles like management commitment, the enforcement of rules, worker involvement, and injury investigation. The central part of this book is the description of research at the University of Toronto that applies the questionnaire in comprehensive research at five of the world’s safest companies and five with very poor safety. The questionnaire polled 700 people in the ten companies, "measuring" the level of more than twenty key elements such as: The workers’ perception of the priority given to safety The belief that all injuries can be prevented The extent to which line management takes responsibility/accountability for safety How well safety rules are followed and enforced The frequency and quality of safety meetings The level of recognition to reinforce safety excellence In every element, the contrast between the responses from the very safe companies and those from the companies with poor safety was dramatic, clearly depicting where the former succeed and the latter fail By developing quantitative benchmark data, Stewart reasons that it will be easier to convince reluctant management to undertake the fundamental change necessary for a "step change" in their company performance. Managing for World Class Safety promises a revolutionary new approach to workplace safety improvement for corporate leaders, safety professionals, and regulators.
Publisher: Wiley-Interscience
ISBN:
Category : Business & Economics
Languages : en
Pages : 304
Book Description
Replace anecdotal guesswork with quantitative fact when evaluating safety management Despite the extensive literature on safety, few tools have been available to help managers quantitatively assess the level of safety management and the quality of the safety practices in organizations. In his consulting practice, Dr. Jim Stewart, a former executive at DuPont, developed such a method, crafting a safety survey centering on a comprehensive questionnaire for employees at all levels, that reveals the true level of corporate commitment to safety. Managing for World Class Safety first describes the model of safety management that underpins the questionnaire and then demonstrates how this innovative procedure illuminates critical intangibles like management commitment, the enforcement of rules, worker involvement, and injury investigation. The central part of this book is the description of research at the University of Toronto that applies the questionnaire in comprehensive research at five of the world’s safest companies and five with very poor safety. The questionnaire polled 700 people in the ten companies, "measuring" the level of more than twenty key elements such as: The workers’ perception of the priority given to safety The belief that all injuries can be prevented The extent to which line management takes responsibility/accountability for safety How well safety rules are followed and enforced The frequency and quality of safety meetings The level of recognition to reinforce safety excellence In every element, the contrast between the responses from the very safe companies and those from the companies with poor safety was dramatic, clearly depicting where the former succeed and the latter fail By developing quantitative benchmark data, Stewart reasons that it will be easier to convince reluctant management to undertake the fundamental change necessary for a "step change" in their company performance. Managing for World Class Safety promises a revolutionary new approach to workplace safety improvement for corporate leaders, safety professionals, and regulators.
Safety Management
Author: Chitram Lutchman
Publisher: CRC Press
ISBN: 1040162851
Category : Business & Economics
Languages : en
Pages : 503
Book Description
With annual cost in excess of $150 billion from workplace related illnesses and injuries, any knowledge that can reduce this burden contributes to the overall welfare of the work force and business performance. Yet, there are many key areas of opportunities that have not yet been discussed in the literature, such as approaches to improving contract
Publisher: CRC Press
ISBN: 1040162851
Category : Business & Economics
Languages : en
Pages : 503
Book Description
With annual cost in excess of $150 billion from workplace related illnesses and injuries, any knowledge that can reduce this burden contributes to the overall welfare of the work force and business performance. Yet, there are many key areas of opportunities that have not yet been discussed in the literature, such as approaches to improving contract
Introduction To Workplace Safety And Health Management: A Systems Thinking Approach (Third Edition)
Author: Yang Miang Goh
Publisher: World Scientific
ISBN: 9811290032
Category : Technology & Engineering
Languages : en
Pages : 378
Book Description
Workplace safety and health (WSH) is an important area of any business or organisation. A serious accident or ill health incident can cause much suffering and distress to workers, co-workers, and the victims' family and friends. In addition, the organisations involved in the WSH incident will have to manage negative consequences including increase in insurance premiums, lost time and delays, morale issues, union and community protests, and reputation losses. On the other hand, good WSH can lead to organisational excellence.This book takes a systems-thinking approach to allow readers to understand how WSH is an integral part of any organisation. The different chapters are strung together by an overarching model of incident causation and underpinning models are presented to allow a strong conceptual foundation. Practical WSH knowledge are also discussed in relevant chapters to ensure that beginners have an introduction to the fundamentals of WSH hazards and controls. Besides the strong emphasis on conceptual framework, readers will also be exposed to the details of a WSH management system and practical WSH processes, hazards and controls. This edition brings all ten of the book's chapters up to date with current-day best practices, WSH guidelines, and approved codes of practice. A series of online quizzes are available to readers to help them to reinforce the concepts of each chapter.Undergraduates and post-graduates will benefit from the systematic introduction to the foundations of WSH management. Practitioners will strengthen their conceptual understanding and widen their perspective by re-visiting the foundations of WSH management through a systems-thinking lens.
Publisher: World Scientific
ISBN: 9811290032
Category : Technology & Engineering
Languages : en
Pages : 378
Book Description
Workplace safety and health (WSH) is an important area of any business or organisation. A serious accident or ill health incident can cause much suffering and distress to workers, co-workers, and the victims' family and friends. In addition, the organisations involved in the WSH incident will have to manage negative consequences including increase in insurance premiums, lost time and delays, morale issues, union and community protests, and reputation losses. On the other hand, good WSH can lead to organisational excellence.This book takes a systems-thinking approach to allow readers to understand how WSH is an integral part of any organisation. The different chapters are strung together by an overarching model of incident causation and underpinning models are presented to allow a strong conceptual foundation. Practical WSH knowledge are also discussed in relevant chapters to ensure that beginners have an introduction to the fundamentals of WSH hazards and controls. Besides the strong emphasis on conceptual framework, readers will also be exposed to the details of a WSH management system and practical WSH processes, hazards and controls. This edition brings all ten of the book's chapters up to date with current-day best practices, WSH guidelines, and approved codes of practice. A series of online quizzes are available to readers to help them to reinforce the concepts of each chapter.Undergraduates and post-graduates will benefit from the systematic introduction to the foundations of WSH management. Practitioners will strengthen their conceptual understanding and widen their perspective by re-visiting the foundations of WSH management through a systems-thinking lens.
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
Author: Joseph A. Michelli
Publisher: McGraw Hill Professional
ISBN: 0071773908
Category : Business & Economics
Languages : en
Pages : 347
Book Description
THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.” —Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios “With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.” —David M. Lawrence, M.D., former CEO, Kaiser Permanente “An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.” —William E. Simon, Jr., cochairman, William E. Simon & Sons “Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.” —Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence About the Book: Joseph Michelli, author of The Starbucks Experience and The New Gold Standard, is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies. Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare. In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles: Commit to Care Leave No Room for Error Make the Best Better Create the Future Service Serves Us From administrative offices to operating rooms to research centers, continued adherence to these five principles has guided UCLA to financial strength, social significance, and sustainability. The best part is that these principles translate to any industry, so you, too, can achieve similar goals. Michelli gives you the tools to adapt UCLA’s ideas, systems, and leadership principles into your own best practices. Whether it is a healthcare organization, a financial institution, or a neighborhood hair salon, good business begins and ends with customer connection. When all workers in an organization focus on providing quality care for those they serve, success inevitably follows. Business is always personal; UCLA’s leadership ensures that this simple truth drives every UCLA employee, every day. Apply the lessons Michelli spells out in Prescription for Excellence to create a system that ensures that your people take business personally, day in and day out.
Publisher: McGraw Hill Professional
ISBN: 0071773908
Category : Business & Economics
Languages : en
Pages : 347
Book Description
THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.” —Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios “With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.” —David M. Lawrence, M.D., former CEO, Kaiser Permanente “An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.” —William E. Simon, Jr., cochairman, William E. Simon & Sons “Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.” —Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence About the Book: Joseph Michelli, author of The Starbucks Experience and The New Gold Standard, is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies. Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare. In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles: Commit to Care Leave No Room for Error Make the Best Better Create the Future Service Serves Us From administrative offices to operating rooms to research centers, continued adherence to these five principles has guided UCLA to financial strength, social significance, and sustainability. The best part is that these principles translate to any industry, so you, too, can achieve similar goals. Michelli gives you the tools to adapt UCLA’s ideas, systems, and leadership principles into your own best practices. Whether it is a healthcare organization, a financial institution, or a neighborhood hair salon, good business begins and ends with customer connection. When all workers in an organization focus on providing quality care for those they serve, success inevitably follows. Business is always personal; UCLA’s leadership ensures that this simple truth drives every UCLA employee, every day. Apply the lessons Michelli spells out in Prescription for Excellence to create a system that ensures that your people take business personally, day in and day out.
World Class
Author: William A. Haseltine
Publisher: Greenleaf Book Group
ISBN: 1732439117
Category : Business & Economics
Languages : en
Pages : 383
Book Description
A World Class Transformation On August 16, 2018, NYU Langone Health captured the attention of the medical world with the surprise announcement that all current and new medical school students would receive full tuition scholarships. That bold move is yet another giant step in the transformation of NYU Langone Health from a faded and money losing medical institution to an innovative world class institution with a highly regarded hospital, medical school, and research program. How did NYU Langone go from mediocrity to global leadership in less than a decade? In World Class, internationally renowned author, scientist, business leader, and philanthropist Dr. William A. Haseltine answers this question and many more. Based on first hand in-depth interviews with those that led the change, World Class provides a vivid account of the transformation of NYU Langone Health and its rise to preeminence. Haseltine gives his readers a step-by-step guide for anyone wishing to achieve similar excellence at their institution, whether that be at a medical facility, school, business, or nonprofit organization. World Class offers crucial lessons at a critical time, as both high and low income nations grapple with how do deliver effective healthcare at a manageable cost.
Publisher: Greenleaf Book Group
ISBN: 1732439117
Category : Business & Economics
Languages : en
Pages : 383
Book Description
A World Class Transformation On August 16, 2018, NYU Langone Health captured the attention of the medical world with the surprise announcement that all current and new medical school students would receive full tuition scholarships. That bold move is yet another giant step in the transformation of NYU Langone Health from a faded and money losing medical institution to an innovative world class institution with a highly regarded hospital, medical school, and research program. How did NYU Langone go from mediocrity to global leadership in less than a decade? In World Class, internationally renowned author, scientist, business leader, and philanthropist Dr. William A. Haseltine answers this question and many more. Based on first hand in-depth interviews with those that led the change, World Class provides a vivid account of the transformation of NYU Langone Health and its rise to preeminence. Haseltine gives his readers a step-by-step guide for anyone wishing to achieve similar excellence at their institution, whether that be at a medical facility, school, business, or nonprofit organization. World Class offers crucial lessons at a critical time, as both high and low income nations grapple with how do deliver effective healthcare at a manageable cost.
To Err Is Human
Author: Institute of Medicine
Publisher: National Academies Press
ISBN: 0309068371
Category : Medical
Languages : en
Pages : 312
Book Description
Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDSâ€"three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems. To Err Is Human breaks the silence that has surrounded medical errors and their consequenceâ€"but not by pointing fingers at caring health care professionals who make honest mistakes. After all, to err is human. Instead, this book sets forth a national agendaâ€"with state and local implicationsâ€"for reducing medical errors and improving patient safety through the design of a safer health system. This volume reveals the often startling statistics of medical error and the disparity between the incidence of error and public perception of it, given many patients' expectations that the medical profession always performs perfectly. A careful examination is made of how the surrounding forces of legislation, regulation, and market activity influence the quality of care provided by health care organizations and then looks at their handling of medical mistakes. Using a detailed case study, the book reviews the current understanding of why these mistakes happen. A key theme is that legitimate liability concerns discourage reporting of errorsâ€"which begs the question, "How can we learn from our mistakes?" Balancing regulatory versus market-based initiatives and public versus private efforts, the Institute of Medicine presents wide-ranging recommendations for improving patient safety, in the areas of leadership, improved data collection and analysis, and development of effective systems at the level of direct patient care. To Err Is Human asserts that the problem is not bad people in health careâ€"it is that good people are working in bad systems that need to be made safer. Comprehensive and straightforward, this book offers a clear prescription for raising the level of patient safety in American health care. It also explains how patients themselves can influence the quality of care that they receive once they check into the hospital. This book will be vitally important to federal, state, and local health policy makers and regulators, health professional licensing officials, hospital administrators, medical educators and students, health caregivers, health journalists, patient advocatesâ€"as well as patients themselves. First in a series of publications from the Quality of Health Care in America, a project initiated by the Institute of Medicine
Publisher: National Academies Press
ISBN: 0309068371
Category : Medical
Languages : en
Pages : 312
Book Description
Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDSâ€"three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems. To Err Is Human breaks the silence that has surrounded medical errors and their consequenceâ€"but not by pointing fingers at caring health care professionals who make honest mistakes. After all, to err is human. Instead, this book sets forth a national agendaâ€"with state and local implicationsâ€"for reducing medical errors and improving patient safety through the design of a safer health system. This volume reveals the often startling statistics of medical error and the disparity between the incidence of error and public perception of it, given many patients' expectations that the medical profession always performs perfectly. A careful examination is made of how the surrounding forces of legislation, regulation, and market activity influence the quality of care provided by health care organizations and then looks at their handling of medical mistakes. Using a detailed case study, the book reviews the current understanding of why these mistakes happen. A key theme is that legitimate liability concerns discourage reporting of errorsâ€"which begs the question, "How can we learn from our mistakes?" Balancing regulatory versus market-based initiatives and public versus private efforts, the Institute of Medicine presents wide-ranging recommendations for improving patient safety, in the areas of leadership, improved data collection and analysis, and development of effective systems at the level of direct patient care. To Err Is Human asserts that the problem is not bad people in health careâ€"it is that good people are working in bad systems that need to be made safer. Comprehensive and straightforward, this book offers a clear prescription for raising the level of patient safety in American health care. It also explains how patients themselves can influence the quality of care that they receive once they check into the hospital. This book will be vitally important to federal, state, and local health policy makers and regulators, health professional licensing officials, hospital administrators, medical educators and students, health caregivers, health journalists, patient advocatesâ€"as well as patients themselves. First in a series of publications from the Quality of Health Care in America, a project initiated by the Institute of Medicine
Benchmarking in the Process Industries
Author: Munir Ahmad
Publisher: IChemE
ISBN: 9780852954119
Category : Business & Economics
Languages : en
Pages : 182
Book Description
Aimed at introducing the subject of benchmarking to the process industries, this book is based on practical experience of over 2000 process plants. It provides guidance on how to benchmark, where to find the benchmarks, how to quantify the gaps intended and suggests the impact of improving manufacturing in the process industries. This book provides the framework, measures and industry world-class targets to allow organizations to maximise its potential.
Publisher: IChemE
ISBN: 9780852954119
Category : Business & Economics
Languages : en
Pages : 182
Book Description
Aimed at introducing the subject of benchmarking to the process industries, this book is based on practical experience of over 2000 process plants. It provides guidance on how to benchmark, where to find the benchmarks, how to quantify the gaps intended and suggests the impact of improving manufacturing in the process industries. This book provides the framework, measures and industry world-class targets to allow organizations to maximise its potential.
UAE
Author: Melodena Stephens
Publisher: Emerald Group Publishing
ISBN: 1787147150
Category : Business & Economics
Languages : en
Pages : 414
Book Description
This book can be used to teach public policy and help international industry leaders and academics understand the context of UAE and the role it plays in the global arena. This project is a series by the Academy of International Business - MENA chapter, supported by the Mohammed Bin Rashid School of Government, Dubai.
Publisher: Emerald Group Publishing
ISBN: 1787147150
Category : Business & Economics
Languages : en
Pages : 414
Book Description
This book can be used to teach public policy and help international industry leaders and academics understand the context of UAE and the role it plays in the global arena. This project is a series by the Academy of International Business - MENA chapter, supported by the Mohammed Bin Rashid School of Government, Dubai.