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Author: Mel Silberman
Publisher: Berrett-Koehler Publishers
ISBN: 1609944097
Category : Business & Economics
Languages : en
Pages : 147
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Book Description
Bringing out the best in others is good business. When we bring both respect and interpersonal savvy to our work relationships, we do more than make people feel good. We enhance personal and organizational performance. And as the workplace grows more complex and competitive, managing our work relationships becomes even more essential and difficult. Now more than ever we need to work people smart. Working PeopleSmart describes the six core strategies used by people-smart individuals and shows how to apply them in the toughest workplace situations. Individuals who are people smart know how to open others up rather than make them defensive or resistant. They have a knack for diffusing tension rather than creating it. They set a good example through their own behavior on the job and can inspire and influence others with less developed skills. Working PeopleSmart can serve as your virtual coach to guide you through difficult work relationships skillfully. How do you deal with a critical colleague? Make your boss listen to you? React to an offensive joke? Get the resources you need? The authors look at over 50 real-life situations and offer people-smart prescriptions for handling them effectively. They provide coaching tips for each scenario and describe exactly what a people-smart response sounds like. As two psychologists with both organizational and clinical expertise, coauthors Mel Silberman and Freda Hansburg are highly qualified to deliver the message that we can emerge from even the toughest interpersonal moments on the job with dignity and grace. Where other books rely on typologies that categorize people according to their interpersonal styles and then offer advice on how to deal with each type, the strategies described in Working PeopleSmart are straightforward and universal. They can be used immediately to deal with any type of person or any situation, no matter how difficult or sensitive.
Author: Mel Silberman
Publisher: Berrett-Koehler Publishers
ISBN: 1609944097
Category : Business & Economics
Languages : en
Pages : 147
Get Book Here
Book Description
Bringing out the best in others is good business. When we bring both respect and interpersonal savvy to our work relationships, we do more than make people feel good. We enhance personal and organizational performance. And as the workplace grows more complex and competitive, managing our work relationships becomes even more essential and difficult. Now more than ever we need to work people smart. Working PeopleSmart describes the six core strategies used by people-smart individuals and shows how to apply them in the toughest workplace situations. Individuals who are people smart know how to open others up rather than make them defensive or resistant. They have a knack for diffusing tension rather than creating it. They set a good example through their own behavior on the job and can inspire and influence others with less developed skills. Working PeopleSmart can serve as your virtual coach to guide you through difficult work relationships skillfully. How do you deal with a critical colleague? Make your boss listen to you? React to an offensive joke? Get the resources you need? The authors look at over 50 real-life situations and offer people-smart prescriptions for handling them effectively. They provide coaching tips for each scenario and describe exactly what a people-smart response sounds like. As two psychologists with both organizational and clinical expertise, coauthors Mel Silberman and Freda Hansburg are highly qualified to deliver the message that we can emerge from even the toughest interpersonal moments on the job with dignity and grace. Where other books rely on typologies that categorize people according to their interpersonal styles and then offer advice on how to deal with each type, the strategies described in Working PeopleSmart are straightforward and universal. They can be used immediately to deal with any type of person or any situation, no matter how difficult or sensitive.
Author:
Publisher: Berrett-Koehler Publishers
ISBN: 1609941918
Category : Interpersonal relations
Languages : en
Pages : 226
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Book Description
Bringing out the best in others is good business. When we bring both respect and interpersonal savvy to our work relationships, we do more than make people feel good. We enhance personal and organizational performance. And as the workplace grows more complex and competitive, managing our work relationships becomes even more essential and difficult. Now more than ever we need to work people smart. Working PeopleSmart describes the six core strategies used by people-smart individuals and shows how to apply them in the toughest workplace situations. Individuals who are people smart know how to open others up rather than make them defensive or resistant. They have a knack for diffusing tension rather than creating it. They set a good example through their own behavior on the job and can inspire and influence others with less developed skills. Working People Smart can serve as your virtual coach to guide you through difficult work relationships skillfully. How do you deal with a critical colleague? Make your boss listen to you? React to an offensive joke? Get the resources you need? The authors look at over 50 real-life situations and offer people-smart prescriptions for handling them effectively. They provide coaching tips for each scenario and describe exactly what a people-smart response sounds like. As two psychologists with both organizational and clinical expertise, coauthors Mel Silberman and Freda Hansburg are highly qualified to deliver the message that we can emerge from even the toughest interpersonal moments on the job with dignity and grace. Where other books rely on typologies that categorize people according to their interpersonal styles and then offer advice on how to deal with each type, the strategies described in Working PeopleSmart are straightforward and universal. They can be used immediately to deal with any type of person or any situation, no matter how difficult or sensitive.
Author: Melvin L. Silberman
Publisher: Berrett-Koehler Publishers
ISBN: 9781576750919
Category : Business & Economics
Languages : en
Pages : 276
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Book Description
Two psychologists explain the benefits of refining, enhancing, and applying people skills in professional and personal situations. Includes a five-step plan to develop and practice skills in various settings.
Author: Freda Hansburg
Publisher: Berrett-Koehler Publishers
ISBN: 1609941667
Category : Emotional intelligence
Languages : en
Pages : 266
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Book Description
It turns out that when you become savvy about other people, or "people smart," you become smarter about yourself, as well. That's the hidden practical message in Mel Silberman and Freda Hansburg's intelligent new book. They bring their considerable expertise and hands-on experience to bear in these lessons on building interpersonal skills. Simply laid out, yet well-written and concise, the book walks you through the sets of skills you need to master. As you learn to understand and apply them, you gradually sense the impact these skills can have on your ability to lead and excel. getAbstract recommends this book to those who are interested in improving their people skills (and remember, you're a "people," too).
Author: Mel Silberman
Publisher: Berrett-Koehler Publishers
ISBN: 1609943724
Category : Business & Economics
Languages : en
Pages : 229
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Book Description
WE ARE ALL in the people business because we deal with other people all the time. But do you sometimes reach out to others only to find your efforts misunderstood or rejected? Do you wish your relationships with people close to you were more harmonious and fulfilling? PeopleSmart is a practical guide for anyone who asks these questions, which means most of us at some time or other. It reveals a powerful plan for making your relationships more productive and rewarding-whether they are with a supervisor and coworkers or a spouse, relatives, and friends-by developing your interpersonal intelligence.
Author: Leslie Yerkes
Publisher: Berrett-Koehler Publishers
ISBN: 157675328X
Category : Business & Economics
Languages : en
Pages : 160
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Book Description
This book provides solutions for two of the most common problems expressed by individuals and organizations in their work and personal relationships: ineffective communication and resistance to change.
Author: Richard H. Axelrod
Publisher: Berrett-Koehler Publishers
ISBN: 1576758796
Category : Business & Economics
Languages : en
Pages : 121
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Book Description
Readers learn how to make big things happen by using tools and techniques for organizing a successful project, from planning and managing to learning lessons for the future.
Author: Richard Axelrod
Publisher: ReadHowYouWant.com
ISBN: 1459627016
Category : Business & Economics
Languages : en
Pages : 174
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Book Description
"Most people in organizations tend to manage projects either as realists or humanists. You Don't Have to Do It Alone brings together the practical view of the realist and the people-oriented view of the humanist, combining the best of both approaches into one role: the 'Pragmatic Involver.' Covering everything from solving a nagging long-term problem at work that could save a company millions of dollars, to launching a community movement to improve local schools, the book shows how involving others in a project while maintaining one's focus on the nuts-and-bolts details can make big things happen. Using the authors' six major questions--each of which is explored in detail--You Don't Have to Do It Alone shows how success can be attained in a project on any scale, from redesigning a manufacturing process at a paper mill to creating an effective youth center"--Publisher's description.
Author: Mel Silberman
Publisher: Berrett-Koehler Publishers
ISBN: 9781583761618
Category : Business & Economics
Languages : en
Pages : 48
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Book Description
Author: Mel Silberman
Publisher: American Society for Training and Development
ISBN: 9781562864231
Category : Business & Economics
Languages : en
Pages : 260
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Book Description
Contains tools needed in areas such as e-learning, communication skills, diversity and cross-cultural awareness, performance improvement, and management development - Back cover.
