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Author: J.K. Tina Basi
Publisher: Routledge
ISBN: 1134016344
Category : Political Science
Languages : en
Pages : 432
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Book Description
This book examines the concept of globalised identities and the way in which agency is exercised over identity construction by women working in India’s transnational call centre industry. Drawing on qualitative empirical data and extensive original fieldwork, the book provides a nuanced analysis of the experiences of Indian women call centre workers and the role of women’s participation in the global labour market. The author uses social, cultural, and historical factors to create a framework for examining the processes of identity construction. Within this framework, the book explores the impact of the call centre labour process on the social landscape of urban centres in India and the way in which this has impacted upon transformations and shifts in society with relation to gendered, sexual, and generational relationships. Highlighting the significance of identity in a globalised world, the author argues that identity acts as one of the most powerful constructs in transforming global ‘scapes’ and flows of culture and economics. This book will be of interest to academics working on South Asia, gender and labour studies and issues of globalization, identity and social change.
Author: J.K. Tina Basi
Publisher: Routledge
ISBN: 1134016344
Category : Political Science
Languages : en
Pages : 432
Get Book Here
Book Description
This book examines the concept of globalised identities and the way in which agency is exercised over identity construction by women working in India’s transnational call centre industry. Drawing on qualitative empirical data and extensive original fieldwork, the book provides a nuanced analysis of the experiences of Indian women call centre workers and the role of women’s participation in the global labour market. The author uses social, cultural, and historical factors to create a framework for examining the processes of identity construction. Within this framework, the book explores the impact of the call centre labour process on the social landscape of urban centres in India and the way in which this has impacted upon transformations and shifts in society with relation to gendered, sexual, and generational relationships. Highlighting the significance of identity in a globalised world, the author argues that identity acts as one of the most powerful constructs in transforming global ‘scapes’ and flows of culture and economics. This book will be of interest to academics working on South Asia, gender and labour studies and issues of globalization, identity and social change.
Author: James Goodman
Publisher: Routledge
ISBN: 1134905548
Category : Political Science
Languages : en
Pages : 169
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Book Description
Globalised neo-liberalism has produced multiple crises – social, ecological, political. In the past, crises of global order have generated large-scale social transformations, and the current crises likewise hold a transformative promise. Social movements become a crucial barometer, in signalling both the demise and rise of political formations and programs. Elite strategies, framed as crisis management, create their own disordering side-effects. Experiments in movement strategy gain greater significance, as do contending elite efforts at repressing, managing or displacing the fall-out. In this book we investigate both movements and management in the face of crisis, taking crisis and unanticipated consequences as a normal state-of-play. The book enquires into the winners and losers from crisis, and investigates the movement-management nexus as it unfolds in particular localities as well as in broader contexts. The book deals with some of the most pressing conflicts of our time, and produces a range of theoretical insights: the ubiquity of crisis is seen as not only a hallmark of social life, but a way into a different kind of social analysis. This book was published as a special issue of Globalizations.
Author: Andrew J.R. Stevens
Publisher: Routledge
ISBN: 1135118671
Category : Social Science
Languages : en
Pages : 249
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Book Description
Call centers have come, in the last three decades, to define the interaction between corporations, governments, and other institutions and their respective customers, citizens, and members. The offshoring and outsourcing of call center employment, part of the larger information technology and information-technology-enabled services sectors, continues to be a growing practice amongst governments and corporations in their attempts at controlling costs and providing new services. While incredible advances in technology have permitted the use of distant and "offshore" labor forces, the grander reshaping of an international political economy of communications has allowed for the acceleration of these processes. New and established labor unions have responded to these changes in the global regimes of work by seeking to organize call center workers. These efforts have been assisted by a range of forces, not least of which is the condition of work itself, but also attempts by global union federations to build a bridge between international unionism and local organizing campaigns in the Global South and Global North. Through an examination of trade union interventions in the call center industries located in Canada and India, this book contributes to research on post-industrial employment by using political economy as a juncture between development studies, the sociology of work, and labor studies.
Author: Mayank Kumar Golpelwar
Publisher: Springer
ISBN: 3658118679
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
Mayank Kumar Golpelwar analyses why Business Process Outsourcing (BPO) units and their young employees found themselves to be the target of severe criticism from India’s middle classes. Using social and organizational psychological frameworks as well as ethnographic and variance analytic research, the author takes a look at the validity of the criticism against the BPO industry. He uses the framework of cultural theories to analyze and present the gap between the mainstream Indian culture and its rapidly emerging and globalized BPO sub-culture.
Author: Jin, Dal Yong
Publisher: IGI Global
ISBN: 1609600398
Category : Social Science
Languages : en
Pages : 476
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Book Description
"This book aims to engage the complex relationship between technology, culture, and socio-economic elements by exploring it in a transnational, yet contextually grounded, framework, exploring diverse perspectives and approaches, from political economy to cultural studies, and from policy studies to ethnography"--Provided by publisher.
Author: Mary L. Gray
Publisher: Harper Business
ISBN: 1328566242
Category : Business & Economics
Languages : en
Pages : 297
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Book Description
"A startling exposé of the invisible human workforce that powers the web--and how to bring it out of the shadows. Hidden beneath the surface of the internet, a new, stark reality is looming--one that cuts to the very heart of our endless debates about the impact of AI. Anthropologist Mary L. Gray and computer scientist Siddharth Suri unveil how the services we use from companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast human labor force that is kept deliberately concealed. The people who do 'ghost work' make the internet seem smart. They perform high-tech, on-demand piecework: flagging X-rated content, proofreading, transcribing audio, confirming identities, captioning video, and much more. The shameful truth is that no labor laws protect them or even acknowledge their existence. They often earn less than legal minimums for traditional work, they have no health benefits, and they can be fired at any time for any reason, or for no reason at all. An estimated 8 percent of Americans have worked in this 'ghost economy,' and that number is growing every day. In this unprecedented investigation, Gray and Suri make the case that robots will never completely eliminate 'ghost work' and the unchecked quest for artificial intelligence could spark catastrophic work conditions if not stopped in its tracks. Ultimately, they show how this essential type of work can create opportunity--rather than misery--for those who do it."--Dust jacket.
Author: Shoba Arun
Publisher: Routledge
ISBN: 131540916X
Category : Social Science
Languages : en
Pages : 183
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Book Description
The Indian state of Kerala has invoked much attention within development and gender debates, specifically in relation to its female capital- an outcome of interrelated historical, cultural and social practices. On the one hand, Kerala has been romanticised, with its citizenry, particularly women, being free of social divisions and uplifted through educational well-being. On the other hand, its realism is stark, particularly in the light of recent social changes. Using a Bourdieusian frame of analysis, Development and Gender Capital in India explores the forces of globalisation and how they are embedded within power structures. Through narratives of women’s lived experiences in the private and public domains, it highlights the ‘anomie of gender’ through complexities and contradictions vis-à-vis processes of modernity, development and globalisation. By demonstrating the limits placed upon gender capital by structures of patriarchy and domination, it argues that discussions about the empowered Malayalee women should move from a mere ‘politics of rhetoric and representation’ to a more embedded ‘politics of transformation’, meaningfully taking into account women’s changing roles and identities. This book will be of interest to scholars and students of Development Studies, Gender Studies, Anthropology and Sociology.
Author: S. Poelmans
Publisher: Springer
ISBN: 1137006005
Category : Business & Economics
Languages : en
Pages : 381
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Book Description
With contributions from thirty authors from fifteen countries, this is a 'white book' for international work-family research and practice. The authors offer a bold look at the future and provide guidelines for future research, focusing on applied, international work-family research.
Author: Payal Kumar
Publisher: Springer
ISBN: 1137602597
Category : Business & Economics
Languages : en
Pages : 226
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Book Description
This unique edited collection explores the ways in which entrepreneurship acts to shape self-identity for Indian women and validate their identities in a patriarchal society. Differing from existing literature which focuses on the antecedents of entrepreneurship for women and their performing outcomes, Indian Women as Entrepreneurs questions whether entrepreneurship is simply about exploiting a business opportunity for profitability. Asserting that both work and societal environments have an impact on an entrepreneur’s self-identity, this book demonstrates ways in which self-concept influences the entrepreneur’s relationship with their work in terms of motivation, effort and performance. Building on Unveiling Women’s Leadership, this book provides an original and important contribution to the literature on entrepreneurial Indian women.
Author: Snigdha Poonam
Publisher: Harvard University Press
ISBN: 0674988787
Category : Social Science
Languages : en
Pages : 180
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Book Description
What do India’s millennials want and how are they transforming one of the youngest, most populous nations in the world? More than half of India is under the age of twenty-five, but India’s millennials are nothing like their counterparts in the West. In a country that is increasingly characterized by ambition and crushing limitations, this is a generation that cannot—and will not—be defined on anything but their own terms. They are wealth-chasers, hucksters, and fame-hunters, desperate to escape their narrow prospects. They are the dreamers. Award-winning journalist Snigdha Poonam traveled through the small towns of northern India to investigate the phenomenon that is India’s Generation Y. From dubious entrepreneurs to political aspirants, from starstruck strivers to masterly swindlers, these are the clickbaiters who create viral content for Facebook and the internet scammers who stalk you at home, but they are also defiant student union leaders determined to transform campus life. Poonam made her way—on carts and buses, in cars and trucks—through India’s badlands to uncover a theater of toxic masculinity, a spirited brew of ambition, and a hunger for change that is bound to drive the future of the country.
