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Author: Disney Institute
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 212
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Book Description
Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputation as a company that set the benchmark for outstanding business practices. Now, for the first time, one critical element of the method behind the magic is revealed: that of quality service. Here, their proven principles and processes are fully outlined, to help your organisation focus its vision and assemble its infrastructure to deliver exceptional customer service.
Author: Disney Institute
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 212
Get Book Here
Book Description
Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputation as a company that set the benchmark for outstanding business practices. Now, for the first time, one critical element of the method behind the magic is revealed: that of quality service. Here, their proven principles and processes are fully outlined, to help your organisation focus its vision and assemble its infrastructure to deliver exceptional customer service.
Author: Gray Malin
Publisher: Abrams
ISBN: 1683352807
Category : Juvenile Fiction
Languages : en
Pages : 48
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Book Description
Welcome to the Parker Palm Springs, where you’ll experience a delightful time away, filled with everything you’d expect from a sunny, California vacation. There’s tennis courts and a lemonade stand, a gorgeous pool, and a lawn for croquet. But, the other guests and staff are more than a little unexpected . . . From the New York Times bestselling photographer of Beaches, Gray Malin, comes Be Our Guest!, Malin’s first children’s picture book, compiled from his acclaimed series of photographs Gray Malin at the Parker Palm Springs. If Eloise had lived in an animal-only hotel, it would have had the style and whimsy of the Parker. Just reading Be Our Guest! will whisk children away on a temporary holiday, which is nothing less than extraordinary.
Author: Gabrielle Union
Publisher: HarperCollins
ISBN: 0062999184
Category : Juvenile Fiction
Languages : en
Pages : 37
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Book Description
Praised by fan favorites including Hoda Kotb, Kim & Khloe Kardashian, and Jimmy Fallon! Inspired by the eagerly awaited birth of her daughter, Kaavia James Union Wade, New York Times bestselling author and award-winning actress Gabrielle Union pens a festive and universal love letter from parents to little ones, perfect for welcoming a baby to the party of life! Reminiscent of favorites such as The Wonderful Things You’ll Be by Emily Winfield Martin, I’ve Loved You Since Forever by Hoda Kotb, and Take Heart, My Child by Ainsley Earhardt, Welcome to the Party is an upbeat celebration of new life that you’ll want to enjoy with your tiny guest of honor over and over again. A great gift for all occasions, especially Mother’s Day, Father’s Day, baby showers, and birthdays.
Author: Merissa A. Alink
Publisher: Gallery Books
ISBN: 198217899X
Category : House & Home
Languages : en
Pages : 320
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Book Description
The immensely popular blogger behind Little House Living provides a timeless and “heartwarming guide to modern homesteading” (BookPage) that will inspire you to live your life simply and frugally—perfect for fans of The Pioneer Woman and The Hands-On Home. Shortly after getting married, Merissa Alink and her husband found themselves with nothing in their pantry but a package of spaghetti and some breadcrumbs. Their life had seemingly hit rock bottom, and it was only after a touching act of charity that they were able to get back on their feet again. Inspired by this gesture of kindness as well as the beloved Little House on the Prairie books, Merissa was determined to live an entirely made-from-scratch life, and as a result, she rescued her household budget—saving thousands of dollars a year. Now, she reveals the powerful and moving lessons she’s learned after years of homesteading, homemaking, and cooking from scratch. Filled with charm, practical advice, and gorgeous full-color photographs, Merissa shares everything from tips on budgeting to natural, easy-to-make recipes for taco seasoning mix, sunscreen, lemon poppy hand scrub, furniture polish, and much more. Inviting and charming, Little House Living is the epitome of heartland warmth and prairie inspiration.
Author: Jan Gunnarsson
Publisher:
ISBN: 9789175041599
Category : Hospitality
Languages : en
Pages : 138
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Book Description
Author: Sandor Ellix Katz
Publisher: Chelsea Green Publishing
ISBN: 1603586288
Category : Cooking
Languages : en
Pages : 322
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Book Description
Fermentation is an ancient way of preserving food as an aid to digestion, but the centralization of modern foods has made it less popular. Katz introduces a new generation to the flavors and health benefits of fermented foods. Since the first publication of the title in 2003 he has offered a fresh perspective through a continued exploration of world food traditions, and this revised edition benefits from his enthusiasm and travels.
Author: Marian Korth
Publisher:
ISBN: 1462406068
Category : Biography & Autobiography
Languages : en
Pages : 237
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Book Description
"Come, Lord Jesus, be our guest." And he came-as a homeless man, a stranger, a friend. Marian Korth and her partner, Mim Jacobson, have served breakfast to thousands of overnight guests in their home, but they didn't bother to offer a cup of coffee to a homeless man huddling on their doorstep one cold winter morning. Why didn't they welcome this "Jesus" into their home? Marian has more to learn about hospitality, even after sixty years of adventures in hospitality. She can tell stories about being hospitable (or not) from: - Growing up on a small dairy farm in Wisconsin - Living in Chicago for twenty years - Returning to Wisconsin and turning their farmhouse into a bed and breakfast - Providing end-of-life care for guests who live with Marian and Mim in their home - Transforming their bed and breakfast into a spiritual retreat center Kindness is the common thread that runs through all these adventures in hospitality. The first verse Marian memorized as a child was Ephesians 4:32, "Be ye kind, one to another, tender-hearted, forgiving one another, even as God for Christ's sake hath forgiven you." (She memorized it and still thinks about it in the King James Version.) In these stories, Marian reflects on what God is telling her about being hospitable. She thinks it's pretty exciting to know that God has told us, "Be ready with a meal or a bed when it's needed. Why, some have extended hospitality to angels without ever knowing it!" (Hebrews 13:2 The Message)
Author: Stacey Lyn Peebles
Publisher:
ISBN: 9780801449468
Category : History
Languages : en
Pages : 192
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Book Description
A thoughtful and timely discussion contemporary war literature and films.
Author: William Terry
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 3110643804
Category : Business & Economics
Languages : en
Pages : 242
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Book Description
Adopting a geographic lens to examine the employment of guest workers in the United States, Be Our Guest offers readers the most comprehensive analysis of guest work in tourism that has been produced to date. In weaving together the constellation of political and economic factors that exist across multiple scales, the case is made for how and why so many tourism-dependent areas of the United States have developed a dependency on temporary foreign workforces. Towards a holistic approach, special emphasis is placed on the economic histories of these areas and shifting patterns of employment, seasonality, gentrification, and related housing shortages. Throughout are the voices of stakeholders involved in every aspect of guest work: human resources managers battling labor shortages, town planners mitigating workforce housing shortages, and attorneys and advocates helping to directly assist migrant workers and affect policy changes. These perspectives are coupled with detailed analysis of state policies regarding guest worker visa programs and labor market stress to illustrate a vivid picture of the precarious lives of the migrant laborers who arrive in the United States. Be Our Guest serves to specifically address a lacuna on the critical tourism studies side and the growing concern on the practitioner side over workforce quality and supply. Nevertheless, it is a benefit for everyone with an interest in issues of labor migration, precarity, housing policy, and immigration reform.
Author: The Disney Institute
Publisher: Disney Electronic Content
ISBN: 1423140141
Category : Juvenile Nonfiction
Languages : en
Pages : 226
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Book Description
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
