Virgin Trains

Virgin Trains PDF Author: Fred Kerr
Publisher: Pen and Sword Transport
ISBN: 1526793342
Category : Transportation
Languages : en
Pages : 130

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Book Description
When British Railways (BR) was privatised in April 1994 a series of passenger franchises was created that included services on both the East Coast Main Line (ECML) and competing West Coast Main Line (WCML) routes. The WCML franchise was won by Virgin Trains and it quickly set about improving service by introducing a range of standard trainsets to replace the variety of traction fleets that it had inherited. It also became a constant critic of Government policy which promised much but offered little as the company found itself battling to establish the standards of service that it had promised within its franchise agreement but found other bodies within the industry reluctant to support. Fred Kerr lives at Southport hence his nearness to the WCML and his book seeks to illustrate the period of changes that Virgin Trains initiated from the immediate application of a startling livery to the introduction of new trainsets and the problems of establishing a new timetable to make the most of the new trainsets. The operation of the WCML franchise identified problems with both the nature and structure of the franchise system which were exemplified when the company finally managed to win the ECML franchise although it surrendered the latter when major problems were identified by the company. The company subsequently lost the WCML franchise and hence its involvement with train operations within the United Kingdom and Fred Kerr’s book seeks to explain the history of Virgin Trains involvement in train operations through a comprehensive collection of photographs showing the traction fleet that it inherited and the new fleets it introduced to service.

Virgin Trains

Virgin Trains PDF Author: Fred Kerr
Publisher: Pen and Sword Transport
ISBN: 1526793342
Category : Transportation
Languages : en
Pages : 130

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Book Description
When British Railways (BR) was privatised in April 1994 a series of passenger franchises was created that included services on both the East Coast Main Line (ECML) and competing West Coast Main Line (WCML) routes. The WCML franchise was won by Virgin Trains and it quickly set about improving service by introducing a range of standard trainsets to replace the variety of traction fleets that it had inherited. It also became a constant critic of Government policy which promised much but offered little as the company found itself battling to establish the standards of service that it had promised within its franchise agreement but found other bodies within the industry reluctant to support. Fred Kerr lives at Southport hence his nearness to the WCML and his book seeks to illustrate the period of changes that Virgin Trains initiated from the immediate application of a startling livery to the introduction of new trainsets and the problems of establishing a new timetable to make the most of the new trainsets. The operation of the WCML franchise identified problems with both the nature and structure of the franchise system which were exemplified when the company finally managed to win the ECML franchise although it surrendered the latter when major problems were identified by the company. The company subsequently lost the WCML franchise and hence its involvement with train operations within the United Kingdom and Fred Kerr’s book seeks to explain the history of Virgin Trains involvement in train operations through a comprehensive collection of photographs showing the traction fleet that it inherited and the new fleets it introduced to service.

Risk Issues and Crisis Management in Public Relations

Risk Issues and Crisis Management in Public Relations PDF Author: Michael Regester
Publisher: Kogan Page Publishers
ISBN: 0749451076
Category : Business & Economics
Languages : en
Pages : 264

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Book Description
[First published in 1997 as "Risk Issues and Crisis Management".].

Delivering a Sustainable Railway

Delivering a Sustainable Railway PDF Author: Great Britain. Parliament. House of Commons. Transport Committee
Publisher: The Stationery Office
ISBN: 9780215522221
Category : Business & Economics
Languages : en
Pages : 426

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Book Description
The White Paper, 'Delivering a sustainable railway' (Cm. 7176, ISBN 9780101717625) published on July 2007 and set the Government's general vision for the railways for the next thirty years. Network Rail's engineering overruns at New Year 2008 caused tremendous inconvenience to passengers across the country and inevitably shaped the Committee's oral evidence sessions. The Committee's investigation, along with analyses from the Office of Rail Regulation (ORR) have led them to believe that the engineering overruns are symptonatic of crucial system flaws which have to be resolved if there is to be any hope of getting a sustainable railway, as promised in the White Paper. This report covers both subjects

Marketing

Marketing PDF Author: Jon Groucutt
Publisher: Kogan Page Publishers
ISBN: 9780749441142
Category : Business & Economics
Languages : en
Pages : 564

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Book Description
Marketing: Essential principles, new realities has been researched, developed and written primarily with the undergraduate and diploma-level student in mind. This student-oriented text, with its relaxed and free flowing language, provides the reader with material of a rigorous academic standard. Each chapter follows a set structure that has been designed to encourage discussion and raise issues for consideration and research:introduction;learning objectives;chapter sub headings - key issues;chapter summary;exercises and questions for review and critical thinking.At the end of the book there are additional notes and references to support student learning.Written by authors from both an academic and practitioner background, this new textbook offers an excellent introduction to the subject for the next generation of marketers and business people.FREE CD ROM FOR LECTURERSThe authors have created a unique CD ROM containing both lecture presentation slides and essay questions. This is available on request from the publisher.CONTENTSIntroductionWhat is marketing?The business and marketing environmentEthical marketing and social responsibilityBuyer behaviourSegmenting, positioning and targetingMarketing researchMarketing and strategyProducts and brandsPrice and pricing strategiesPromotion part 1Promotion part 2People, physical evidence and processPlacement, distribution and logisticsMarketing across borders: the international dimensionApplication: bringing the elements togetherNotesReferenceIndexPlease view more information on this book, including a sample chapter and detailed, full contents at http://www.kogan-page.co.uk/groucutt

GB rail timetable winter edition 11

GB rail timetable winter edition 11 PDF Author: Network Rail
Publisher: The Stationery Office
ISBN: 9780117068711
Category : Business & Economics
Languages : en
Pages : 3244

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Book Description
The GB Rail Timetable contains rail services operated over the GB rail network, together with rail and shipping connections with Ireland, the Isle of Man, the Isle of Wight and the Channel Islands. Published by TSO with permission from Network Rail (owners of Britain's national railway and stations) the GB Rail Timetable - Winter Edition 11 holds details on passenger services operated by the Train Companies, who work together closely to provide a coordinated rail network offering a range of travel opportunities.

GB rail timetable summer edition 11

GB rail timetable summer edition 11 PDF Author: Network Rail
Publisher: The Stationery Office
ISBN: 9780117069657
Category : Business & Economics
Languages : en
Pages : 3258

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Book Description
Published by TSO with permission from Network Rail (owners of Britain's national railway and stations) the GB Rail Timetable Summer Edition 2011 holds details on passenger services operated by the Train Companies, who work together closely to provide a co-ordinated rail network offering a range of travel opportunities. Details and identification codes are shown within the Train Operator pages of this book. The GB Rail Timetable contains rail services operated over the GB rail network, together with rail and shipping connections with Ireland, the Isle of Man, the Isle of Wight and the Channel Islands. The GB Rail Timetable also includes the Eurostar summer timetable, valid until 10 Decmeber 2011. Network Rail operate 18 major stations but the remainder are operated on their behalf by the Train Operating Companies. Details are shown in the station index.

High Speed Trains to the North of England

High Speed Trains to the North of England PDF Author: David Mather
Publisher: Pen and Sword Transport
ISBN: 1399042688
Category : Transportation
Languages : en
Pages : 146

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Book Description
For as long as we could remember steam traction had been king on our railways. The resounding beat of exhaust from classic designs by Gresley, Stanier, Collett, Bulleid and many others had thrilled us all, while less prestigious ‘work-horses’ had kept commuters and freight moving throughout a vast network of major and minor routes. Mighty diesels had replaced them, notably the iconic Class 55 ‘Deltics’, setting new standards for speed and efficiency on the East Coast Main Line. Electrification became the ‘buzz-word’ as the need for speed increased and drove railway planning to a new level. The West Coast Main Line saw the wires go up by the mid-1970s and though other express routes would eventually follow the stage was set for the development and introduction of an alternative mode of traction for main lines not yet electrified, based on the concept of a powerful diesel locomotive at each end of a rake of newly designed carriages. The High Speed Diesel Train was thus conceived. Sleek and elegant. A modern design for a new age of rail travel. Capable of running at speeds of up to 125mph (201km/h) it was an immediate success and is still giving stalwart service some forty years later. A testament to its resilience. This is the story of the archetypal express diesel train – the Inter City 125.

The Handbook of Financial Modeling

The Handbook of Financial Modeling PDF Author: Jack Avon
Publisher: Apress
ISBN: 1430262052
Category : Business & Economics
Languages : en
Pages : 484

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Book Description
The ability to create and understand financial models that assess the valuation of a company, the projects it undertakes, and its future earnings/profit projections is one of the most valued skills in corporate finance. However, while many business professionals are familiar with financial statements and accounting reports, few are truly proficient at building an accurate and effective financial model from the ground up. That's why, in The Financial Modeling Handbook, Jack Avon equips financial professionals with all the tools they need to precisely and effectively monitor a company's assets and project its future performance. Based on the author's extensive experience building models in business and finance—and teaching others to do the same—The Handbook of Financial Modeling takes readers step by step through the financial modeling process, starting with a general overview of the history and evolution of financial modeling. It then moves on to more technical topics, such as the principles of financial modeling and the proper way to approach a financial modeling assignment, before covering key application areas for modeling in Microsoft Excel. Designed for intermediate and advanced modelers who wish to expand and enhance their knowledge, The Handbook of Financial Modeling also covers: The accounting and finance concepts that underpin working financial models; How to approach financial issues and solutions from a modeler's perspective; The importance of thinking about end users when developing a financial model; How to plan, design, and build a fully functional financial model; And more. A nuts-to-bolts guide to solving common financial problems with spreadsheets, The Handbook of Financial Modeling is a one-stop resource for anyone who needs to build or analyze financial models. What you’ll learn Key financial modeling principles, including best practices, principles around calculations, and the importance of producing clean, clear financial models How to design and implement a projection model that allows the user to change inputs quickly for sensitivity testing The proper way to approach a financial modeling assignment, from project planning all the way through to the documentation of the model's findings and effectiveness How to model in Microsoft Excel, including how to set up an Excel environment, how to format worksheets, and the correct application of various modeling formulae The skills and knowledge they need to become more proficient financial modelers and differentiate themselves from their professional competitors. Who this book is for Written in a clear, concise manner and filled with screen grabs that will facilitate readers' comprehension of the financial modeling process, The Handbook of Financial Modeling is appropriate for intermediate to advanced financial modelers who are looking to learn how to enhance their modeling proficiency. Table of Contents Financial Modeling: An Overview Financial Modeling Best Practices Modeling Functions and Tools Planning Your Model Testing and Documenting Your Model Designing and Building Your Model The Model User: Inputs An Introduction to Finance and Accounting for Modelers Managing and Evaluating a Business for Modelers The Implications and Rules of Accounting for Modelers Financial Based Calculations Logical and Structural Based Calculations How to Capture Document and Track Assumptions in Your Model Modeling to Give the User Transparency Model Testing and Auditing Modeling Handover Dos and Don'ts. Case Study: Building a Full Life Cycle Model Additional Tools and VBA for Financial Models What is the Future of Financial Modeling? Keyboard Shortcuts Finance and Accounting Glossary Readymade Functions Sample Outputs Housekeeping References

The Discourse of Customer Service Tweets

The Discourse of Customer Service Tweets PDF Author: Ursula Lutzky
Publisher: Bloomsbury Publishing
ISBN: 1350090697
Category : Language Arts & Disciplines
Languages : en
Pages : 232

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Book Description
The Discourse of Customer Service Tweets studies the discursive and pragmatic features of customer service interactions, making use of a corpus of over 1.5 million tweets from more than thirty different companies. With Twitter being used as a professional service channel by many transport operators, this book features an empirical analysis of British and Irish train companies and airlines that provide updates and travel assistance on the platform, often on a 24/7 basis. From managing crises in the midst of strike action to ensuring passengers feel comfortable on board, Twitter allows transport operators to communicate with their customers in real time. Analysing patterns of language use as well as platform specific features for their communicative functions, Ursula Lutzky enhances our understanding of customers' linguistic expectations on Twitter and of what makes for successful or unsuccessful interaction. Of interest to anyone researching discourse analysis, business communication and social media, this book's findings pave the way for practical applications in customer service.

The Unauthorized Guide to Doing Business the Richard Branson Way

The Unauthorized Guide to Doing Business the Richard Branson Way PDF Author: Des Dearlove
Publisher: John Wiley & Sons
ISBN: 1907293248
Category : Business & Economics
Languages : en
Pages : 159

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Book Description
Richard Branson, the international powerhouse entrepreneur, is an opportunist with an uncanny knack of sniffing out great deals where others hesitate or fear to tread. Branson is the ultimate brand builder and never before has a single brand been so successfully deployed across such a diverse range of goods and services. So how does he do it? The Unauthorized Guide to Doing Business the Richard Branson Way draws out the universal lessons from Richard Branson's remarkable success and identifies 10 strategies that can be applied to any business or career: 1. Pick on someone bigger than you 2. Do the hippy, hippy shake 3. Haggle: everything's negotiable 4. Make work fun 5. Do right by your brand 6. Smile for the cameras 7. Don't lead sheep, herd cats 8. Move faster than a speeding bullet 9. Size does matter 10. Never lose the common touch Want to be the best? The secrets of phenomenal success are in your hands. Check out the other Unauthorized Guides in this series: Jamie Oliver; Duncan Bannatyne; Alan Sugar; Bill Gates; and Philip Green.