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Author: Jenni Field
Publisher: Kogan Page Publishers
ISBN: 1789666147
Category : Business & Economics
Languages : en
Pages : 235
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Book Description
Streamline your organization's communication for happier employees, clients and customers, with this powerful and practical methodology featuring insight from experts Simon Sinek and Brené Brown. As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with. This causes a sense of chaos and confusion within the organization that will - eventually - permeate to external customers and clients. Influential Internal Communication presents a clear, adaptable methodology that will help readers understand, diagnose and fix their own communication challenges, thereby transforming the chaos into calm. Backed up with data and statistics from industry reports on workplace culture, Influential Internal Communication is based on The Field Model and draws on research with CEO's, some of the best insights into people, organisations and chaos. The theory is backed up with real world case studies, showing how chaos can impact a range of organizations of varying size and industry. Written by the 2020 President of the Chartered Institute of Public Relations (CIPR), Influential Internal Communication will streamline any organization's IC practices, and help to drive engagement, efficiency and profit across the board.
Author: Jenni Field
Publisher: Kogan Page Publishers
ISBN: 1789666147
Category : Business & Economics
Languages : en
Pages : 235
Get Book Here
Book Description
Streamline your organization's communication for happier employees, clients and customers, with this powerful and practical methodology featuring insight from experts Simon Sinek and Brené Brown. As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with. This causes a sense of chaos and confusion within the organization that will - eventually - permeate to external customers and clients. Influential Internal Communication presents a clear, adaptable methodology that will help readers understand, diagnose and fix their own communication challenges, thereby transforming the chaos into calm. Backed up with data and statistics from industry reports on workplace culture, Influential Internal Communication is based on The Field Model and draws on research with CEO's, some of the best insights into people, organisations and chaos. The theory is backed up with real world case studies, showing how chaos can impact a range of organizations of varying size and industry. Written by the 2020 President of the Chartered Institute of Public Relations (CIPR), Influential Internal Communication will streamline any organization's IC practices, and help to drive engagement, efficiency and profit across the board.
Author: Sidney Dekker
Publisher: CRC Press
ISBN: 1317109899
Category : Technology & Engineering
Languages : en
Pages : 250
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Book Description
A just culture is a culture of trust, learning and accountability. It is particularly important when an incident has occurred; when something has gone wrong. How do you respond to the people involved? What do you do to minimize the negative impact, and maximize learning? This third edition of Sidney Dekker’s extremely successful Just Culture offers new material on restorative justice and ideas about why your people may be breaking rules. Supported by extensive case material, you will learn about safety reporting and honest disclosure, about retributive just culture and about the criminalization of human error. Some suspect a just culture means letting people off the hook. Yet they believe they need to remain able to hold people accountable for undesirable performance. In this new edition, Dekker asks you to look at 'accountability' in different ways. One is by asking which rule was broken, who did it, whether that behavior crossed some line, and what the appropriate consequences should be. In this retributive sense, an 'account' is something you get people to pay, or settle. But who will draw that line? And is the process fair? Another way to approach accountability after an incident is to ask who was hurt. To ask what their needs are. And to explore whose obligation it is to meet those needs. People involved in causing the incident may well want to participate in meeting those needs. In this restorative sense, an 'account' is something you get people to tell, and others to listen to. Learn to look at accountability in different ways and your impact on restoring trust, learning and a sense of humanity in your organization could be enormous.
Author: Sidney Dekker
Publisher: CRC Press
ISBN: 1482242001
Category : Technology & Engineering
Languages : en
Pages : 304
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Book Description
The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resu
Author: Christina Seeger
Publisher: Logos Verlag Berlin GmbH
ISBN: 3832553088
Category : Business & Economics
Languages : en
Pages : 213
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Book Description
Smallholder farmers cultivating in West African cities often lack access to irrigation water and may use wastewater to irrigate their fields, particularly in the dry season. Wastewater contaminates vegetables with pathogens so that local consumers are likely to be exposed to health risks. Market data on consumers' actual payments for safety improved (= pathogen reduced) vegetables are not available in West Africa as vegetables differing in safety levels are sold, due to an information deficit on the consumers' side, at a uniform market price. Certification and repeated purchase experience may reduce these information deficits. For both market signals to be effective, trust is required. This book analyses the role of trust in explaining consumers' maximum willingness to pay (WTP) for safe and certified safe food in a Hicksian framework. This theory is tested using household data (n = 2,662) generated from contingent valuation surveys undertaken in Tamale, Ouagadougou, Bamenda and Bamako. The findings show that local consumers are willing to pay substantially higher prices (+40\% to +160\%) for certified safe vegetables. They further suggest that trust in farmers and traders reduces WTP and trust in certifying institutions increases WTP for certified safe vegetables. Most WTPs were found to be construct valid. They are therefore taken as trustworthy expressions of consumers' preferences for safety improved vegetables. These results stress the need to introduce vegetable certification in West African cities.
Author: Clive Lloyd
Publisher: CRC Press
ISBN: 1000192725
Category : Technology & Engineering
Languages : en
Pages : 101
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Book Description
Next Generation Safety Leadership illustrates practical applications that bring theory to life through case studies and stories from the author's years of experience in high-risk industries. The book provides safety leaders and their organisations with a compelling case for change. A key predictor of safety performance is trust, and its associated components of integrity, ability and benevolence (care). The next generation of safety leaders will take the profession forward by creating trust and psychological safety. The book provides safety leaders with actionable goals to enable positive change and translates academic languages into practical applications. It leaves the reader with a clear strategy to move forward in developing a safety plan and utilizes stories, humor, and case studies set in high-risk industries. Written primarily for the safety community and can be used to influence day to day safety operations in high-risk organisations.
Author: Simon Sinek
Publisher: Penguin
ISBN: 1101623039
Category : Business & Economics
Languages : en
Pages : 370
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Book Description
The New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video "Millenials in the workplace" (150+ million views). Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled. This is not a crazy, idealized notion. Today, in many successful organizations, great leaders create environments in which people naturally work together to do remarkable things. In his work with organizations around the world, Simon Sinek noticed that some teams trust each other so deeply that they would literally put their lives on the line for each other. Other teams, no matter what incentives are offered, are doomed to infighting, fragmentation and failure. Why? The answer became clear during a conversation with a Marine Corps general. "Officers eat last," he said. Sinek watched as the most junior Marines ate first while the most senior Marines took their place at the back of the line. What's symbolic in the chow hall is deadly serious on the battlefield: Great leaders sacrifice their own comfort--even their own survival--for the good of those in their care. Too many workplaces are driven by cynicism, paranoia, and self-interest. But the best ones foster trust and cooperation because their leaders build what Sinek calls a "Circle of Safety" that separates the security inside the team from the challenges outside. Sinek illustrates his ideas with fascinating true stories that range from the military to big business, from government to investment banking.
Author: Timothy L. Sellnow
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 3110752506
Category : Language Arts & Disciplines
Languages : en
Pages : 469
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Book Description
The world is wrought with risks that may harm people and cost lives. The news is riddled with reports of natural disasters (wildfires, floods, earthquakes, hurricanes), industrial disasters (chemical spills, water and air pollution), and health pandemics (e.g., SARS, H1NI, COVID19). Effective risk communication is critical to mitigating harms. The body of research in this handbook reveals the challenges of communicating such messages, affirms the need for dialogue, embraces the role of instruction in proactively communicating risk, acknowledges the function of competing risk messages, investigates the growing influence of new media, and constantly reconsiders the ethical imperative for communicating recommendations for enhanced safety.
Author: Katja Beitat
Publisher: Springer
ISBN: 3658096705
Category : Education
Languages : en
Pages : 435
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Book Description
Taking an interdisciplinary approach to conceptualise interpersonal trust between patients and medical practitioners, Katja Beitat introduces a unique model to describe the dynamics of trust building and deterioration with particular relevance to incidents in health care. Empirical findings from studies in Australia and Germany, the two systems focused on in this book, broadly support and expand the proposed dynamic model of trust. Specific communication, competence and care related aspects impact on the trust relationship between patients and practitioners which in return is considered essential for other trust relations in health care.
Author: Mark Knights
Publisher: Oxford University Press
ISBN: 0198796242
Category : History
Languages : en
Pages : 505
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Book Description
Mark Knights offers the first overview of Britain's history of corruption in office in the pre-modern era, 1600-1850. Drawing on extensive archival material, Knights shows how corruption in the domestic and imperial spheres interacted, and how the concept of corruption developed during this period, changing British ideas of trust and distrust.
Author: Martha Peaslee Levine
Publisher: BoD – Books on Demand
ISBN: 0854662847
Category : Psychology
Languages : en
Pages : 105
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Book Description
Trust is important in all aspects of our lives—personal and professional. This volume examines many aspects of trust. How can learners trust their mentors and instructors? How can these academics ensure that they are providing inclusive instruction that will help all individuals learn and grow? How can our leaders foster trust in the workplace? How are individuals affected when trust is betrayed? Are our four-legged companions sometimes the most trustworthy beings in our lives? These are just some of the questions this book seeks to answer. Trust that you will find new insights into the complex topic of trust as it relates to psychology.
