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Author: Michael McTear
Publisher: Springer Nature
ISBN:
Category :
Languages : en
Pages : 235
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Book Description
Author: Michael McTear
Publisher: Springer Nature
ISBN:
Category :
Languages : en
Pages : 235
Get Book Here
Book Description
Author: Andrew Freed
Publisher: Simon and Schuster
ISBN: 1638351007
Category : Computers
Languages : en
Pages : 318
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Book Description
"A thorough guide to the entire process of designing and implementing virtual assistants. Goes way beyond the technicalities." - Maxim Volgin, KLM Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. In Conversational AI, you will learn how to: Pick the right AI assistant type and channel for your needs Write dialog with intentional tone and specificity Train your AI’s classifier from the ground up Create question-and-direct-response AI assistants Design and optimize a process flow for web and voice Test your assistant’s accuracy and plan out improvements Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants. About the book Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center. What's inside Pick the right AI for your needs Train your AI classifier Create question-and-direct-response assistants Design and optimize a process flow About the reader For software developers. Examples use Watson Assistant and Python. About the author Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012. Table of Contents PART 1 FOUNDATIONS 1 Introduction to conversational AI 2 Building your first conversational AI PART 2 DESIGNING FOR SUCCESS 3 Designing effective processes 4 Designing effective dialogue 5 Building a successful AI assistant PART 3 TRAINING AND TESTING 6 Training your assistant 7 How accurate is your assistant? 8 Testing your dialogue flows PART 4 MAINTENANCE 9 Deployment and management 10 Improving your assistant PART 5 ADVANCED/OPTIONAL TOPICS 11 Building your own classifier 12 Additional training for voice assistants
Author: Ben Benjamin
Publisher: McGraw Hill Professional
ISBN: 0071772103
Category : Business & Economics
Languages : en
Pages : 258
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Book Description
One of the New York Post's Top 10 Best Career Books of 2012 Repair communication breakdowns on the spot and drive positive results in every conversation Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding. Conversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses: AWARENESS Learn to recognize an ineffective communication pattern the instant it occurs ACTION Use specific new strategies to turn the conversation in a better direction PRACTICE Engage in repeated, structured practice to turn those actions into new habits Praise for Conversation Transformation: “Devastatingly insightful . . . provides the practical coaching you need to change old habits and transform your interactions.” —SHEILA HEEN and DOUGLAS STONE, bestselling authors of Difficult Conversations ”An invaluable resource . . . filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life.” —SENATOR JOHN F. KERRY “Practical, inspiring, and powerful. You will never look at your conversations the same way again.” —SUZANNE BATES, bestselling author of Speak Like a CEO and Discover Your CEO Brand
Author: Chris Duffey
Publisher: Kogan Page Publishers
ISBN: 0749483849
Category : Business & Economics
Languages : en
Pages : 283
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Book Description
DISTINGUISHED FAVOURITE: Independent Press Award 2020 - Business General Category WINNER: CES 2020 Gary's Book Club Top Technology Book of the Year Artificial Intelligence (AI) is the new electricity of our times. It is revolutionizing industries the world over, and changing how we fundamentally view and understand work. Superhuman Innovation argues that AI will supercharge the workforce and the world of work, can be harnessed to deliver powerful change to how companies innovate and gain competitive advantage. It is a practical guide to how AI and Machine Learning are impacting not only how businesses, brands, and agencies innovate, but also what they innovate: products, services and content. In a world of product and pricing parity, the delivery of superior service experience has become the new marketing, and the new real competitive edge. With AI companies can harness the power of data, personalization and on-demand availability, at the touch of an intelligent button. Superhuman Innovation discusses how AI will serve the superstar innovators of tomorrow, by enabling them to see deeper insights and set sail for higher goals. It unearths a powerful five-pronged model which describes how AI enables innovation through the offerings of Speed (facilitating work processes), Understanding (revealing and mastering deep insights), Performance (customization of delivery to customers), Experimentation (the iterative process of reinvention and feedback) and Results (tangible, measurable and optimizable results). The book is supported by varied and innovative case studies from a variety of industries.
Author: Shu Chen Hou
Publisher: Shu chen Hou
ISBN:
Category : Business & Economics
Languages : en
Pages : 72
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Book Description
Discover the Secrets of the Millionaire Mindset and Revolutionize Your Wealth with Conversational AI! Are you ready to unlock the key to financial success and transform your wealth? Introducing "ChatGPT Millionaire Mindset: Transforming Your Wealth with Conversational AI," a groundbreaking book that combines the power of mindset development and cutting-edge AI technology to revolutionize your approach to wealth creation. In this transformative guide, we delve into the core principles of the millionaire mindset and how it can shape your financial destiny. Learn how to set clear goals, embrace challenges, take calculated risks, maintain a positive attitude, and focus on long-term wealth creation. Discover the mindset traits shared by successful individuals and gain valuable insights on how to adopt these characteristics in your own life. But that's not all – we go beyond mindset alone. We introduce you to the world of conversational AI, a game-changing technology that will take your wealth transformation journey to the next level. Explore the vast applications of conversational AI in personal finance management, investment advice, entrepreneurial guidance, and mindset coaching. Learn how AI-powered tools can provide personalized recommendations, real-time data analysis, and 24/7 support to optimize your financial strategies. With "ChatGPT Millionaire Mindset," you'll gain access to invaluable AI-powered resources that offer personalized support, guidance, and educational opportunities. From chatbots that provide daily affirmations and goal-tracking functionalities to virtual assistants that enhance productivity and mindset development – these AI tools will become your trusted companions in the pursuit of personal growth and wealth creation. But it doesn't stop there. Tap into the power of AI-driven online communities, where you can connect with like-minded individuals, engage in discussions, learn from experts, and access tailored knowledge expansion opportunities. Discover the benefits of networking and mentorship, made accessible through AI algorithms that match you with mentors aligned with your goals and expertise. Whether you're a seasoned investor, an aspiring entrepreneur, or someone looking to transform their financial future, "ChatGPT Millionaire Mindset" is your ultimate guide to achieving financial abundance. Gain the insights, tools, and strategies needed to navigate uncertain markets, optimize your financial decisions, and overcome challenges on your wealth creation journey. Don't let limiting beliefs hold you back. Embrace the power of conversational AI and the millionaire mindset to unlock your true potential for wealth transformation. Start your journey to financial success today with "ChatGPT Millionaire Mindset: Transforming Your Wealth with Conversational AI." Get your copy now and embark on the path to financial freedom and abundance!
Author: Michael McTear
Publisher: Morgan & Claypool Publishers
ISBN: 1636390323
Category : Computers
Languages : en
Pages : 253
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Book Description
This book provides a comprehensive introduction to Conversational AI. While the idea of interacting with a computer using voice or text goes back a long way, it is only in recent years that this idea has become a reality with the emergence of digital personal assistants, smart speakers, and chatbots. Advances in AI, particularly in deep learning, along with the availability of massive computing power and vast amounts of data, have led to a new generation of dialogue systems and conversational interfaces. Current research in Conversational AI focuses mainly on the application of machine learning and statistical data-driven approaches to the development of dialogue systems. However, it is important to be aware of previous achievements in dialogue technology and to consider to what extent they might be relevant to current research and development. Three main approaches to the development of dialogue systems are reviewed: rule-based systems that are handcrafted using best practice guidelines; statistical data-driven systems based on machine learning; and neural dialogue systems based on end-to-end learning. Evaluating the performance and usability of dialogue systems has become an important topic in its own right, and a variety of evaluation metrics and frameworks are described. Finally, a number of challenges for future research are considered, including: multimodality in dialogue systems, visual dialogue; data efficient dialogue model learning; using knowledge graphs; discourse and dialogue phenomena; hybrid approaches to dialogue systems development; dialogue with social robots and in the Internet of Things; and social and ethical issues.
Author: Lee Boonstra
Publisher: Apress
ISBN: 9781484270134
Category : Computers
Languages : en
Pages : 405
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Book Description
Build enterprise chatbots for web, social media, voice assistants, IoT, and telephony contact centers with Google's Dialogflow conversational AI technology. This book will explain how to get started with conversational AI using Google and how enterprise users can use Dialogflow as part of Google Cloud. It will cover the core concepts such as Dialogflow essentials, deploying chatbots on web and social media channels, and building voice agents including advanced tips and tricks such as intents, entities, and working with context. The Definitive Guide to Conversational AI with Dialogflow and Google Cloud also explains how to build multilingual chatbots, orchestrate sub chatbots into a bigger conversational platform, use virtual agent analytics with popular tools, such as BigQuery or Chatbase, and build voice bots. It concludes with coverage of more advanced use cases, such as building fulfillment functionality, building your own integrations, securing your chatbots, and building your own voice platform with the Dialogflow SDK and other Google Cloud machine learning APIs. After reading this book, you will understand how to build cross-channel enterprise bots with popular Google tools such as Dialogflow, Google Cloud AI, Cloud Run, Cloud Functions, and Chatbase. What You Will Learn Discover Dialogflow, Dialogflow Essentials, Dialogflow CX, and how machine learning is used Create Dialogflow projects for individuals and enterprise usage Work with Dialogflow essential concepts such as intents, entities, custom entities, system entities, composites, and how to track context Build bots quickly using prebuilt agents, small talk modules, and FAQ knowledge bases Use Dialogflow for an out-of-the-box agent review Deploy text conversational UIs for web and social media channels Build voice agents for voice assistants, phone gateways, and contact centers Create multilingual chatbots Orchestrate many sub-chatbots to build a bigger conversational platform Use chatbot analytics and test the quality of your Dialogflow agent See the new Dialogflow CX concepts, how Dialogflow CX fits in, and what’s different in Dialogflow CX Who This Book Is For Everyone interested in building chatbots for web, social media, voice assistants, or contact centers using Google’s conversational AI/cloud technology.
Author: Eric Topol
Publisher: Basic Books
ISBN: 1541644646
Category : Health & Fitness
Languages : en
Pages : 388
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Book Description
A Science Friday pick for book of the year, 2019 One of America's top doctors reveals how AI will empower physicians and revolutionize patient care Medicine has become inhuman, to disastrous effect. The doctor-patient relationship--the heart of medicine--is broken: doctors are too distracted and overwhelmed to truly connect with their patients, and medical errors and misdiagnoses abound. In Deep Medicine, leading physician Eric Topol reveals how artificial intelligence can help. AI has the potential to transform everything doctors do, from notetaking and medical scans to diagnosis and treatment, greatly cutting down the cost of medicine and reducing human mortality. By freeing physicians from the tasks that interfere with human connection, AI will create space for the real healing that takes place between a doctor who can listen and a patient who needs to be heard. Innovative, provocative, and hopeful, Deep Medicine shows us how the awesome power of AI can make medicine better, for all the humans involved.
Author: David Schatsky
Publisher:
ISBN: 9780795345609
Category : BUSINESS & ECONOMICS
Languages : en
Pages :
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Book Description
This book is for strategists0́4leaders, managers, entrepreneurs0́4who are so caught up in the daily pressures of business that they're missing key signals of their future reality. It's like driving a car heads down, staring at the dashboard, rather than heads up, looking through the windshield. We need to do both. The book is devoted to the practice of sensing, or scanning the horizon for signs of emerging trends. The sooner we see them, the better our response.Each chapter starts with a set of signals0́4data we observed that, taken together, helped us to reveal a trend. The impact of new technology on strategy is a theme of the book, and each chapter looks at how organizations are using new technologies to their advantage.The goal is to spark meaningful conversations within organizations: How could we participate in the collaborative economy? What could our CIO and our CMO be doing to drive strategy, innovation, and revenue growth? What could we do to leverage the Internet of Things and intelligent automation as catalysts of invention? Could we use MOOCs as pivots for corporate training, recruiting, and marketing? How might technology transform the manufacturing process, our supply chain, and the knowledge work that we do? Could we take advantage of the renaissance in domestic energy (oil and gas)? What could we be doing to counter cyber crime? What is our organization doing to tune into signals of emerging trends that may be relevant to us?In an environment where the pace of change is accelerating, sensing has become an essential discipline for all organizations. No matter your role in an organization, sensing emerging trends can make you more effective and more valuable in your work. If you've been working too heads-down lately and feel overwhelmed by data and deadlines, then this book is for you. It's a quick read designed to give you a heads up on your horizon.
Author: Barrett Williams
Publisher: Barrett Williams
ISBN:
Category : Computers
Languages : en
Pages : 116
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Book Description
Unlock the transformative power of conversational AI with "From Data to Dialogue," a comprehensive guide that takes you on an insightful journey through the world of artificial intelligence and its cutting-edge applications. Whether you're a tech enthusiast, a business leader, or simply curious about the future of communication, this eBook will captivate and enlighten you. Dive into the evolution of communication technologies and discover how AI is revolutionizing the way we interact. Explore the essential components that make up conversational AI systems, demystifying natural language processing and machine learning. Understand the raw data that serves as the foundation for conversational AI, and learn about the sophisticated algorithms and processing methodologies that transform data into meaningful dialogue. Witness how AI is reshaping customer service, with real-world case studies showcasing chatbots enhancing user experience across various industries. Delve into the role of conversational AI in healthcare, from virtual health assistants to improving diagnostic communications, all while tackling the ethical considerations and data privacy challenges that accompany these advancements. Explore the synergy between retail and AI, where personalized shopping experiences and predictive sales strategies are setting new standards. Uncover how financial services are leveraging AI to enhance security, streamline customer interactions, and redefine financial advisory through virtual dialog. Gain valuable insights into the technical aspects of building conversational AI, including essential software, training techniques, and common pitfalls. Evaluate the impact of AI implementations using effective metrics and feedback loops, and equip yourself with strategies to foster continuous improvement. As you turn the last page, you'll have a clear vision of the future of conversational AI and how it can enhance human interaction. Perfect for anyone eager to understand the potential of AI-driven communication in transforming businesses and society, "From Data to Dialogue" is your gateway to the future.
