The Ultimate Training Workshop Handbook: A Comprehensive Guide to Leading Successful Workshops and Training Programs PDF Download
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Author: Bruce Klatt
Publisher: McGraw Hill Professional
ISBN: 9780070382015
Category : Business & Economics
Languages : en
Pages : 628
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Book Description
Bruce Klatt's The Ultimate Training Workshop Handbook was written for those who want to excel as trainers, and to offer maximum value both to client/employers and workshop participants. Focusing on success in front of the group and based on Klatt's 25 years of experience, this comprehensive guide takes you from the contracting stage through evaluating results. It shows you how to prepare yourself and your clients, and how to construct the workshop.
Author: Bruce Klatt
Publisher: McGraw Hill Professional
ISBN: 9780070382015
Category : Business & Economics
Languages : en
Pages : 628
Get Book Here
Book Description
Bruce Klatt's The Ultimate Training Workshop Handbook was written for those who want to excel as trainers, and to offer maximum value both to client/employers and workshop participants. Focusing on success in front of the group and based on Klatt's 25 years of experience, this comprehensive guide takes you from the contracting stage through evaluating results. It shows you how to prepare yourself and your clients, and how to construct the workshop.
Author: Hal Portner
Publisher: Corwin Press
ISBN: 1483363708
Category : Education
Languages : en
Pages : 121
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Book Description
Packed with proven strategies and ready-to-use worksheets, this practical guide leads teachers through the process of designing and presenting a successful workshop.
Author: D. J. Alexander
Publisher: Food & Agriculture Org.
ISBN: 9789251050804
Category : Business & Economics
Languages : en
Pages : 76
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Book Description
Previously released in June 2004 and temporarily withdrawn. Now available!) Keeping poultry contributes substantially to household food security throughout the developing world. One of the principal constraints to increasing small-scale poultry production is Newcastle Disease. This acute viral disease can typically kill up to 80 percent of unprotected poultry in rural areas and is found throughout the developing world. This technology review presents the latest understanding of Newcastle Disease, its characteristics, epidemiology, symptoms, and control. It will be of practical value to state and private veterinarians, and to all those involved with rural poultry production who wish to control this disease.
Author:
Publisher: Andrew E Schwartz
ISBN: 1928950353
Category :
Languages : en
Pages : 97
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Book Description
Author: Adele Lynn
Publisher: AMACOM
ISBN: 0814449247
Category : Self-Help
Languages : en
Pages : 283
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Book Description
Elevate emotional intelligence throughout your organization—and watch profitability, retention, and customer satisfaction soar! Know-it-all bosses, overcompetitive colleagues, and leaders who rarely leave their offices--common EQ problems such as these damage not just camaraderie, but also results. Because of this, managers are discovering now more than ever that emotional intelligence (EI)--knowing how to manage emotions, empathize, build relationships, and more--is a vital contributor to a company’s success. But how does one go about persuading others to improve their EI? The Emotional Intelligence Activity Kit shows the way with 50 practical exercises to: Promote introspection Increase empathy Improve social skills Boost influence Inspire purpose Bring everyone on board Studies have proven that emotional intelligence drives performance. But the problem has always been how to utilize this knowledge and inspire new ways of thinking among individuals. With The Emotional Intelligence Activity Kit, trainers, coaches, and organizational development professionals can now break through and trigger lasting EQ improvements to create thriving, successful organizations.
Author: Jim Teeters
Publisher: Association for Talent Development
ISBN: 1607285495
Category : Business & Economics
Languages : en
Pages : 144
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Book Description
The best facilitation techniques harness the unique strengths of individual instructors, while incorporating what the learners need to succeed. Classroom facilitators Jim Teeters and Lynn Hodges draw on more than 70 combined years of experience to share their unique and accessible approach to teaching adults. The Teach With Stylemethodology is a dynamic model built around four "instructor styles," each supported by strategies and tactics that you can use in the classroom. This book will help you improve certain facilitation techniques and skills while enhancing your natural strengths, for a balanced, fresh approach to adult instruction that will accelerate your students' learning. Takeaways from this book: The dynamic model is built around four instructor styles. Includes more than 120 take-and-use learning tactics, plus a sample workshop. Will help you teach better no matter the setting or your experience level.
Author: Debbie S. Persaud
Publisher: Universal-Publishers
ISBN: 1581122969
Category : Business & Economics
Languages : en
Pages : 161
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Book Description
Frontline employees represent the bloodline of an organization. This applied dissertation focused on development of a training program to improve skills necessary for quality student-customer service. Six research questions were answered. First, what skills are required to enhance customer service satisfaction? Second, what are employees' perception of attitudes and expectations relative to delivery of goods and services? Third, what action is required to improve employees' performance to effect customer satisfaction? Fourth, what content-- knowledge, skills, and procedures--are necessary for inclusion in the training plan? Fifth, how can training best be structured and developed to improve the necessary skills? Sixth, how and by whom should the plan be implemented, and if implemented, how should it be evaluated? The development problem-solving methodology was used to answer the research questions. Additionally, a Frontline Service Employees' Perceived Training Needs Survey was administered to gather information relative to the recommended training program. The research questions were answered through procedures that involved formative and summative committees' examination of the program content, format, design, and evaluation method. The final project was a recommended frontline service employees training program. Conclusions drawn from the study revealed the following: (a) a training program should be implemented to enhance skills required for better student-customer services within the organization; (b) a training program for frontline employees should include skills pertaining to active listening, trust and rapport, telephone etiquette, problem-solving and conflict resolution, and clear understanding and knowledge of the organization's policies and procedures; (c) trainees should have the choice and flexibility of mode of instruction and location of training; and (d) an evaluation plan should be established posttraining to ensure that quality and program objectives are continuously being met. The recommended training program was submitted to the leaders of the organization who have the authority to approve its implementation.
Author: Paul Breen
Publisher: University of Westminster Press
ISBN: 1911534696
Category : Foreign Language Study
Languages : en
Pages : 220
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Book Description
Evaluating skills and knowledge capture lies at the cutting edge of contemporary higher education where there is a drive towards increasing evaluation of classroom performance and use of digital technologies in pedagogy. Developing Educators for the Digital Age is a book that provides a narrative account of teacher development geared towards the further usage of technologies (including iPads, MOOCs and whiteboards) in the classroom presented via the histories and observation of a diverse group of teachers engaged in the multiple dimensions of their profession. Drawing on the insights of a variety of educational theories and approaches (including TPACK) it presents a practical framework for capturing knowledge in action of these English language teachers – in their own voices – indicating how such methods, processes and experiences shed light more widely on related contexts within HE and may be transferable to other situations. This book will be of interest to the growing body of scholars interested in TPACK theory, or communities of practice theory and more widely anyone concerned with how new pedagogical skills and knowledge with technology may be incorporated in better practice and concrete instances of teaching.
Author: John O. Greene
Publisher: Routledge
ISBN: 1000348016
Category : Business & Economics
Languages : en
Pages : 180
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Book Description
For those who wish to learn or teach the tools of skillful communication, this book provides concrete insight into what makes a person a successful communicator and guides readers in ways to improve their own communication skills and those of others. Predicated on four simple notions – that communication can be done well or poorly, that communication skills matter, that people differ in those skills, and that those skills can be improved – the book helps readers identify and enhance their own communication strengths and address weaknesses, assess the communication skills of others, and coach others to improvement. Written in an accessible style, chapter highlights include an engaging review of the research on the practical implications of communication skills in our professional and personal lives. The nature of communication skill and issues in skill assessment are examined. Particular attention is given to understanding sources of communication-skill deficits and the design of effective communication-skill training programs. A final chapter examines the roles of technology, cross-cultural interaction, and aging as they relate to communication skill. This book is written for students and professionals in fields such as human resources, sales, training, counseling, customer relations, education, health-care, and the ministry, with application for courses in professional communication, applied communication, and communication skills at the undergraduate, advanced professional degree, and continuing education levels.
Author: Murray Hiebert
Publisher: McGraw Hill Professional
ISBN: 9780071363082
Category : Business & Economics
Languages : en
Pages : 524
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Book Description
Comprehensive reference guide to over 200 of the most important business leadership principles, theories, tools, and techniques. Each entry features a brief, one-page summary of an influential theory or tool, followed by a worksheet or exercise.
