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Author: Ian Fuhr
Publisher: Pan Macmillan South africa
ISBN: 1770105514
Category : Business & Economics
Languages : en
Pages : 174
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Book Description
Sorbet is the largest beauty franchise business in Africa. In just twelve years the business has gone from being mistaken for an ice-cream shop to being a household name across South Africa. In 2018 Sorbet surpassed 200 salons. The dramatic growth of the brand over the past five years has driven business leaders to ask the question, ‘What is so different about Sorbet?’ In 2005, despite advice to the contrary, Ian Fuhr set out to create a national beauty salon franchise business that would offer its guests a consistently high level of service, delivered with a uniquely positive staff attitude. He realised that the only way to achieve this and to stand out in the competitive beauty salon industry was to create a culture that focused on people first and laid a platform for exceptional service. The Soul of Sorbet is a guide for leaders and stakeholders in any business and industry who aim to build a lasting brand that is founded on a people-focused culture.
Author: Ian Fuhr
Publisher: Pan Macmillan South africa
ISBN: 1770105514
Category : Business & Economics
Languages : en
Pages : 174
Get Book Here
Book Description
Sorbet is the largest beauty franchise business in Africa. In just twelve years the business has gone from being mistaken for an ice-cream shop to being a household name across South Africa. In 2018 Sorbet surpassed 200 salons. The dramatic growth of the brand over the past five years has driven business leaders to ask the question, ‘What is so different about Sorbet?’ In 2005, despite advice to the contrary, Ian Fuhr set out to create a national beauty salon franchise business that would offer its guests a consistently high level of service, delivered with a uniquely positive staff attitude. He realised that the only way to achieve this and to stand out in the competitive beauty salon industry was to create a culture that focused on people first and laid a platform for exceptional service. The Soul of Sorbet is a guide for leaders and stakeholders in any business and industry who aim to build a lasting brand that is founded on a people-focused culture.
Author: Ian Fuhr
Publisher: Pan Macmillan South africa
ISBN: 1770107363
Category : Business & Economics
Languages : en
Pages : 214
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Book Description
CULTURENEERING = Building a strong business culture in a diverse workforce that delivers obsessive customer service Are you a leader who aims to drive real growth for the people within your organisation and at the same time deliver exceptional customer service that sets you apart from your competitors? Running a business in a racially polarised country with a melting pot of diversity, requires leaders to understand the complexity of building an inclusive culture out of a fragmented workforce. A strong culture is not only focused on chasing financial objectives, but is based on trust, equality, respect and mutual tolerance. When every employee has a true sense of belonging, despite their differences, it is possible to create a common purpose of obsessive customer service. Cultureneering is a philosophy and framework that Ian Fuhr has spent four decades developing, and which he perfected while building the Sorbet Group, Africa’s largest beauty salon chain. This book takes the reader on a journey of personal development and unpacks the unbreakable link between culture and service. It reveals the tools required to build a company culture that is good for its people, its customers and, ultimately, for sustainable growth. Leaders need to embrace this culture-driven approach to business leadership as it promises to play an important role in the overall transformation of our country’s workforce.
Author: David B. Zenoff
Publisher: Apress
ISBN: 1430249668
Category : Business & Economics
Languages : en
Pages : 139
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Book Description
Given the opportunity to describe Apple as a company in just a word or two, most would respond with adjectives like: Innovative. Design-conscious. Iconic. Some would probably even say: Secretive. But here's another: Soulful. Yes, Apple has a soul, and it is not alone in that respect. A select few organizations can similarly be said to exhibit similar qualities of soul that inspire passion in their employees and set them on the path to high levels of sustained organizational performance. But, given that most organizations are plagued by low levels of employee engagement and lackluster organizational performance, how do high-performing organizations do it? How do they ignite and sustain employee engagement and boost individual and overall organizational productivity? That is exactly the question that organizational expert David B. Zenoff sets out to answer in The Soul of the Organization. Based on the author's extensive experience consulting to and observing some of the best-known organizations in the world, The Soul of the Organization (www.souloftheorganization.com) journeys into eleven high-performing organizations operating in both the for-profit and not-for-profit worlds to determine the underlying elements of soul that foster strong employee engagement at all levels. What Zenoff finds in his inquiry is that organizations as different as home goods retailer Williams-Sonoma and not-for-profit group Larkin Street Youth Services all share in common five key elements of soul that, taken together, are powerful forces for fostering employee engagement, satisfaction, and meaning. And he doesn't stop once he has identified the five core elements of an organization's soul. Instead, he goes on to offer both a conceptual framework and a practical primer on how to leverage these key ingredients to create, sustain, and nourish a soul in your organization. Organizations of all stripes and in all industries and domains have great difficulty motivating their workforces to demonstrate a strong commitment to giving their all in the workplace. As a result, these organizations' overall productivity and growth are compromised, and their employees cannot find meaning or satisfaction in their work. If your organization struggles with sub-par employee loyalty, commitment, and drive, you will find the guidance you need in The Soul of the Organization, a guide to infusing into your workplace that "special something" that engages employees, drives their productivity, and taps into their collective well of potential so that your organization can make its mark on the world.
Author: Ian Fuhr
Publisher: Jonathan Ball Publishers
ISBN: 1067228810
Category : Business & Economics
Languages : en
Pages : 339
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Book Description
The greatest gift we can give to our children and the future of South Africa is our own healing. While South Africa has moved beyond apartheid, it has not moved beyond racial polarisation. Virtually every problem we face in this country is influenced by our legacy of systemic racism and the psychological trauma it has caused to people of all races. Racial healing is not a new, woke, talk shop. It is also not a 'how-to guide' for do-gooders. On the contrary, racial healing requires diverse people of all ages to embrace the unique and challenging complexity of racial diversity and to forge a human bridge between multiple opposing truths that can peacefully coexist. Only a sober admission of this complexity can help us heal from the open, festering wound of ongoing racism, which has left South Africa with the unenviable distinction of being the most unequal country in the world. This wound is not unique to South Africa; it is also a driving force behind the violent conflicts seen around the globe. Ian Fuhr and co-author Nina de Klerk have crafted a powerful examination of the deep-rooted causes of ongoing racial polarisation in South Africa and propose a road map towards racial healing. The book is enriched by contributions from influential collaborators across various sectors, who share their authentic and often emotive perspectives on racial healing. The Human Bridge is an ambitious but achievable vision of the future. If people are willing to familiarise themselves with each other's life experiences and own up to their own fears and racial biases, to engage in authentic dialogue, South Africans can once again become an example to the rest of the world.
Author: Andrew Harvey
Publisher: Shambhala Publications
ISBN: 0834826801
Category : Religion
Languages : en
Pages : 194
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Book Description
A profound, in-depth collection of Rumi's prose and poetry—from his most celebrated works to his more obscure teachings Jelalludin Rumi (1207-1273) led the quiet life of an Islamic teacher in the central Anatolia (modern Turkey) until the age of thirty-seven, when he met a wandering dervish named Shams Tabriz—through whom he encountered the Divine Presence in a way that utterly transformed him. The result of this epiphany was the greatest body of mystical poetry the world has ever seen, and the establishment of a spiritual movement that would eventually stretch from Africa to China, enduring to our own day. This collection of versions of Rumi by Andrew Harvey contains some of the master's most luminous verse, along with selections from his lesser-read prose works, with the aim of presenting a balanced view of his teaching that includes both the high-flying love of God and the rigorous path of discipline essential for those who seek it.
Author: SweetTooth
Publisher: Createspace Independent Publishing Platform
ISBN: 9781540349019
Category :
Languages : en
Pages : 154
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Book Description
JUST IN TIME FOR THE HOLIDAYS!!! - Do it for the kids and the Kid in You!: ) Be the Life of the Party and get that ice cream going! Indulge in this never ending mound of recipes! This book will blow your mind with all of the variety of flavors we have in store for you. We have delivered all of the action packed fun you could ever have with for kids, friends and loved ones. And yes...we encourage bragging rights! This book was made for anyone with a Cuisinart, Yonanas, Hamilton Beach, Winter, Nostalgia, Kitchen Aid, Zoku Green, Greville, Hello Kitty, Oster, Yaylabs, Sunbeam, Excelvan, White Mountain or any other ice cream maker out there! We show you how fun ice creaming can add to your home and with a variety of ways you can sweeten that tooth of yours, We've got you covered... We let you know Why this machine is a must for your home...How this Ice Cream Maker will change the Life of Your Dessert World...The Benefits of This Frozen Yogurt, Sorbet and Ice Cream Maker, Tips from the Pros and how to Look Beyond the Cone to think outside the box to pack in all of those fresh fruit flavors! You know exactly what you are eating because you are putting in the ingredients so you have a more healthy and delicious experience! We show you how to make every kind of frozen dessert you can get out of this machine by starting you out with "The Classics," Then we get "Fruitilicious," and show you "Something Different," then walk you "On the Healthy Side," Then we give you a section for those "Kiddos" by introducing our special section called "Childs Play" and last but not least..."Grown Ups Only!" So this book is for everyone young and old! Here are just a few flavors for you to ponder: Miraculous Double Mint Chip Ice Cream, Power Punch Pistachio Ice Cream, Double Dark Chocolate Gelato, Very Strawberry Gelato, Pralines And "Oh So Creamy" Milkshake, "Bursting" Blueberry Maple Syrup Soft Serve Ice Cream, Tropical Mango Soft Serve Ice Cream, Grapelicious Ice Cream, Astounding Apricot Almond Ice Cream, Kickin' Kiwi Lime Ice Cream, Vanilla Apple Cinnamon Ice Cream, Big Banana Nutella Soft Serve Ice Cream, Chocolate Peanut Butter Soft Serve Ice cream, Basil Soft Serve Ice Cream, "Stuffed" Snickers Soft Serve Ice Cream, Chocolate Olive Oil Frozen Yogurt, Sweet Pumpkin Gingerbread Frozen Yogurt, Finger Lickin' Honey Lavender Milkshake, Vegan "Oh So" Soy Vanilla Soft Serve Ice Cream, Vegan Chunky Chocolate Almond Ice cream, Vegan Sensuous Strawberries N Cream Ice Cream, Vegan Soy Vanilla And Carob Chip Ice Cream, Vegan Pistachio "Punch" Chocolate Chunk Gelato, Kiddo's Coca Cola Soft Serve Ice Cream, Double Bubble Gum Soft Serve Ice Cream, "Cool" Cake Batter Soft Serve Ice Cream, Caramel Corn Soft Serve Ice Cream, My Delicious M&M Ice Cream, Screamin' Sour Patch Kids Ice Cream. We even have a section for Adults with the following...Double Gin And Tonic Soft Serve Ice Cream, Margarita Madness Soft Serve Ice Cream, Vanilla Screwdriver Soft Serve Ice Cream, "Adults Old Fashioned" Ice Cream, "New York" Manhattan Ice Cream and Creamy Kahlua Almond Delight Ice Cream! Start enjoying your new "Ultra Non-Stick Cooking Lifestyle Experience NOW! FREE SHIPPING for Prime members! 100% Money-back guarantee. To order, just scroll back up and click the BUY button!
Author: Toni Jordan
Publisher: ReadHowYouWant.com
ISBN: 1459620097
Category : Fiction
Languages : en
Pages : 290
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Book Description
Grace Lisa Vandenburg, the narrator of this pleasant neurotic-girl-meets-boy debut, is 35 years old and has been addicted to counting since she was eight. She lives alone in Melbourne, Australia, and is on sick leave from her teaching job, filling her weeks with counting-'steps and syllables and bites and things'-and sticking to her rigid routines, which include trips to the cafe and phone calls from her mother and self-absorbed younger sister. The only person in her life Grace relates to is her 10-year-old niece, Hilary, who is as quirky and charming as Grace is. Things are fine until Grace meets Seamus Joseph O'reilly, an Irish transplant who works at the local movie theater. Grace has not been on a date in two years and six months and hasn't been in love in forever, but as things progress with Seamus, she realizes what she has been missing. With some gentle encouragement, Grace agrees to test her boundaries and tries to find a happy medium between her obsession and living a full life. The novel does everything a sweet, agreeable romantic comedy should. (Feb.)
Author: Maureen Abood
Publisher: Running Press Adult
ISBN: 0762456043
Category : Cooking
Languages : en
Pages : 257
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Book Description
Pomegranates and pistachios. Floral waters and cinnamon. Bulgur wheat, lentils, and succulent lamb. These lush flavors of Maureen Abood's childhood, growing up as a Lebanese-American in Michigan, inspired Maureen to launch her award-winning blog, Rose Water & Orange Blossoms. Here she revisits the recipes she was reared on, exploring her heritage through its most-beloved foods and chronicling her riffs on traditional cuisine. Her colorful culinary guides, from grandparents to parents, cousins, and aunts, come alive in her stories like the heady aromas of the dishes passed from their hands to hers. Taking an ingredient-focused approach that makes the most of every season's bounty, Maureen presents more than 100 irresistible recipes that will delight readers with their evocative flavors: Spiced Lamb Kofta Burgers, Avocado Tabbouleh in Little Gems, and Pomegranate Rose Sorbet. Weaved throughout are the stories of Maureen's Lebanese-American upbringing, the path that led her to culinary school and to launch her blog, and life in Harbor Springs, her lakeside Michigan town.
Author: Laurie Buchanan, PhD
Publisher: Simon and Schuster
ISBN: 1631523961
Category : Business & Economics
Languages : en
Pages : 315
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Book Description
This book isn’t just about being in business; it’s about the business of being. But when you stop to think about it, each of us is like a small business. Successful business owners implement strategies that improve their prospects for success. Similarly, as human beings, it serves us well to implement guiding principles that inspire us to live our purpose and reach our goals. The rich ganache filling that flows through the center of this book is the story of La Mandarine Bleue, a delicious depiction of how nine individuals used twelve steps of a business plan to find their vocation and undergo a transformation (with some French recipes thrown in for good measure). From a business plan and metrics to mission and goals with everything between—investors, clients and customers, marketing strategies, and goodwill development—this book clearly maps how to create personal transformation at the intersection of business and spirituality. Merging the language of business and self-help, The Business of Being will teach you how to enhance “profitability”—body, mind, and spirit.
Author: John Ayto
Publisher: Oxford University Press, USA
ISBN: 0199640246
Category : Cooking
Languages : en
Pages : 417
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Book Description
From absinthe to zabaglione, theDiner's Dictionary is a mouth-watering collection of food and drink terms, explaining their meaning and origins. Covering basic ingredients and traditional dishes, as well as exotic delicacies, this book will delight all those who want to discover more about what they eat and drink.
