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Author: The Employees of Zappos.Com
Publisher: BenBella Books
ISBN: 1948836823
Category : Business & Economics
Languages : en
Pages : 211
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Book Description
Happy customers. Passionate employees. A highly recognizable brand known for delivering on its promises. That's the power of WOW. From its birth during the Dot Com Boom in 1999 to its acquisition by Amazon in 2009, Zappos, the customer service company that just happens to sell things online, continues to turn heads with its disruptively entrepreneurial spirit and radically innovative employees. Ever unfolding throughout two decades, Zappos continues to outlive the seemingly inevitable short lifespan of the average corporate company. How do they do it? In The Power of WOW, the essential follow-up to Tony Hsieh's Delivering Happiness, Zapponians from every part of the business share powerful stories and lessons that they have learned in business and life––from delivering empathetic customer service in the face of devastating circumstances to creating a self-organized organizational structure using Market-Based Dynamics and everything in between. Fast-paced and filled with authentic, diverse voices, The Power of WOW gives readers an exclusive and immersive understanding of how one company is finding resilience. This glimpse inside the world of Zappos shows how a self-organized company is opening up avenues for passionate individuals to unleash their undiscovered strengths in the workplace and evolve the business from the inside out. Whether you are a customer, an employee, a business leader, shareholder, entrepreneur, or just happened to pick up this book, The Power of WOW will, ultimately, show how leading and infusing humanity into the workplace can change everything in your business, your community, and your life.
Author: The Employees of Zappos.Com
Publisher: BenBella Books
ISBN: 1948836823
Category : Business & Economics
Languages : en
Pages : 211
Get Book Here
Book Description
Happy customers. Passionate employees. A highly recognizable brand known for delivering on its promises. That's the power of WOW. From its birth during the Dot Com Boom in 1999 to its acquisition by Amazon in 2009, Zappos, the customer service company that just happens to sell things online, continues to turn heads with its disruptively entrepreneurial spirit and radically innovative employees. Ever unfolding throughout two decades, Zappos continues to outlive the seemingly inevitable short lifespan of the average corporate company. How do they do it? In The Power of WOW, the essential follow-up to Tony Hsieh's Delivering Happiness, Zapponians from every part of the business share powerful stories and lessons that they have learned in business and life––from delivering empathetic customer service in the face of devastating circumstances to creating a self-organized organizational structure using Market-Based Dynamics and everything in between. Fast-paced and filled with authentic, diverse voices, The Power of WOW gives readers an exclusive and immersive understanding of how one company is finding resilience. This glimpse inside the world of Zappos shows how a self-organized company is opening up avenues for passionate individuals to unleash their undiscovered strengths in the workplace and evolve the business from the inside out. Whether you are a customer, an employee, a business leader, shareholder, entrepreneur, or just happened to pick up this book, The Power of WOW will, ultimately, show how leading and infusing humanity into the workplace can change everything in your business, your community, and your life.
Author: Tom Peters
Publisher: Vintage
ISBN: 0307764737
Category : Business & Economics
Languages : en
Pages : 370
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Book Description
Organized into more than 200 thought- and action-provoking elements—from the importance of clean trucks and bathrooms to conversations with entrepreneurs creating new markets—Tom Peters, bestselling management guru offers a practical guide to impractical times. In The Pursuit of Wow!, Tom Peters offers readers the words, the tools, to survive in tumultuous business environments. In his groundbreaking book, In Search of Excellence changed the way business does business. Now it’s time to take the next leap into the cyberstage era. Getting to a place called excellence is no longer the idea. You’ve got to take that leap, then leap again—catapult their imaginations, blow their mindsets—in a word, wow! them. Once more the unconventional Peters stimulates corporate thought processes. Along with the best of his columns, Peters includes questions and rebuttals that come from readers and listeners, as well as his own candid responses. A must-read for every business person.
Author: Anne Lamott
Publisher: Penguin
ISBN: 1101607734
Category : Religion
Languages : en
Pages : 114
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Book Description
A New York Times bestseller from the author of Dusk, Night Dawn, Hallelujah Anyway, Bird by Bird, and Almost Everything. Author Anne Lamott writes about the three simple prayers essential to coming through tough times, difficult days and the hardships of daily life. Readers of all ages have followed and cherished Anne Lamott’s funny and perceptive writing about her own faith through decades of trial and error. And in her new book, Help, Thanks, Wow, she has coalesced everything she knows about prayer to these fundamentals. It is these three prayers – asking for assistance from a higher power, appreciating what we have that is good, and feeling awe at the world around us – that can get us through the day and can show us the way forward. In Help, Thanks, Wow, Lamott recounts how she came to these insights, explains what they mean to her and how they have helped, and explores how others have embraced these same ideas. Insightful and honest as only Anne Lamott can be, Help, Thanks, Wow is the everyday faith book that new Lamott readers will love and longtime Lamott fans will treasure.
Author: Todd Durkin
Publisher: Createspace Independent Publishing Platform
ISBN: 9781537780603
Category :
Languages : en
Pages : 248
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Book Description
Are you looking for more motivation and inspiration in your life? Are you looking for that daily nudge or push to inspire you to reach your full potential - and get 1% better every day? Do you seek consistent, daily growth in your body, mind, and spirit? If so, this book will motivate your mind, inspire your heart, and empower your life like never before. In The WOW Book, Todd shares 52 stories, each with a particular theme, like gratitude, hustle, recharge, and habits, to motivate you to get your mind right, discover your life's purpose, and live with conviction. Create WOW in your life NOW by embarking on this journey of daily growth with Todd Durkin, your personal WOW coach.
Author: Betty G. Birney
Publisher: Penguin
ISBN: 1101100109
Category : Juvenile Fiction
Languages : en
Pages : 146
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Book Description
The first book in the series about everyone's favorite classroom pet! You can learn a lot about life by observing another species. That’s what Humphrey was told when he was first brought to Room 26. And boy, is it true! In addition to having FUN-FUN-FUN in class, each weekend this amazing hamster gets to sleep over with a different student, like Lower-Your-Voice-A.J. and Speak-Up-Sayeh. Soon Humphrey learns to read, write, and even shoot rubber bands (only in self-defense, of course). With lots of friends to help, adventures to enjoy, and a cage with a lock-that-doesn’t- lock, Humphrey's life is almost perfect. If only the teacher, Mrs. Brisbane, wasn’t out to get him! Boys and girls can't help falling in love with Humphrey! Kids will be eager to get their paws on all 12 books in the series! Be sure to look for Humphrey's Tiny Tales for younger readers.
Author: Mindy Thomas
Publisher: HarperCollins
ISBN: 0358309344
Category : Juvenile Nonfiction
Languages : en
Pages : 195
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Book Description
A #1 New York Times Bestseller! Based on their #1 kids podcast, Wow in the World, hosts Mindy Thomas and Guy Raz take readers on a hilarious, fact-filled, and highly illustrated journey through the human body—covering everything from our toes to our tongues to our brains and our lungs! WHY in the world do I have a belly button? And WHAT in the world does it do? WHEN in the world will my nose stop growing? And HOW in the world does my pee keep flowing? The human body is a fascinating piece of machinery. It's full of mystery, and wonder, and WOW. And it turns out, every single human on the planet has one! Join Mindy Thomas and Guy Raz, hosts of the mega-popular Wow in the World podcast, as they take you on a fact-filled adventure from your toes and your tongues to your brain and your lungs. Featuring hilarious illustrations and filled with facts, jokes, photos, quizzes, and Wow-To experiments, The How and Wow of the Human Body has everything you need to better understand your own walking, talking, barfing, breathing, pooping body of WOW!
Author: Don Hales
Publisher: Ecademy Press
ISBN: 1905823169
Category : Business enterprises
Languages : en
Pages : 298
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Book Description
This little book is full of stories about people and businesses that cause customers to fall in love--tales brought together in order that they may serve as an inspiration to raise standards of customer service throughout the U.K.
Author: Tedd Arnold
Publisher: Puffin
ISBN: 9780140560978
Category : Signs and signboards
Languages : en
Pages : 0
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Book Description
A young signmaker's apprentice dreams of having his own sign shop but creates havoc when he is left in charge by himself.
Author: Shaun Belding
Publisher:
ISBN: 9781633936942
Category : Consumer behavior
Languages : en
Pages :
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Book Description
The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience.
Author: Mindy Thomas
Publisher: HarperCollins
ISBN: 0358306957
Category : Juvenile Nonfiction
Languages : en
Pages : 489
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Book Description
Based on their #1 kids podcast, Wow in the World, hosts Mindy Thomas and Guy Raz take readers on a hilarious, fact-filled, and highly illustrated journey through the animal kingdom! Feathers, fins, fur, feet—the animal kingdom is made up of nearly 9 million known species! From flying fish to flightless birds, each living creature has a unique role to play in the life of planet Earth. In this book, Mindy Thomas and Guy Raz, hosts of the mega-popular kids’ podcast Wow in the World, will take you on a fact-filled adventure to explore the funniest and most fascinating animals known to humankind. Build your own insect! Play hide and seek, chameleon-style! Look for six signs you might be a fish! And much, much more! Featuring hilarious illustrations and filled with facts, jokes, photos, and quizzes, this book is a call to the wild kids of the world. Join us as we venture onto land and into the sky and sea to discover the WOW of Earth’s creatures, both big and small.
