Author: E. David Spong
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 100
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Book Description
"Using a unique blend of stories, tips, charts, and tables that can be adapted to any organization, this book shares the stories, wisdom, and "silver bullets" gained by two divisions of the Boeing Company as they each won the Malcolm Baldrige National Quality Award. The "silver bullets" are the powerful kernels of management wisdom that set this book apart and provide the simple insights that anyone can adopt. This book uses a systems perspective to provide solutions that will inspire leaders to champion such approaches, while also providing tried and true details and "how-to" applications to the in-house practitioners and consultants." "Whether you are looking for tools and techniques to make your organization and processes more effective, or you are starting from scratch, this book provides you with a set of proven approaches to achieving excellence. The insights into excellence and the Baldrige journey that Spong and Collard have mastered have allowed their organizations to celebrate with great processes, loyal customers, engaged employees, high-quality products and services, and significant profitability."--BOOK JACKET.
Author: E. David Spong
Publisher: Quality Press
ISBN: 0873896009
Category : Business & Economics
Languages : en
Pages : 96
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Book Description
Using a unique blend of stories, tips, charts, and tables that can be adapted to any organization, this book shares the stories, wisdom, and “silver bullets” gained by two divisions of the Boeing Corporation as they won the Malcolm Baldrige Quality Award. The “silver bullets” are the kernels of management wisdom that set this book apart and provide the simple insights that anyone can adopt. This book uses a systems perspective to provide solutions that will inspire leaders to champion such approaches, while also providing tried and true details and “how-to” applications to the in-house practitioners and consultants.Whether you are looking for tools and techniques to make your organization and processes more effective, or you are starting from scratch, this book provides you with a set of proven approaches to achieving excellence. The insights into excellence and the Baldrige journey that Spong and Collard have mastered have allowed their organizations to celebrate with great processes, loyal customers, engaged employees, high quality products and services, and significant profitability. COMMENTS FROM OTHER CUSTOMERS Average Customer Rating: (5 of 5 based on 1 review) "David Spong is a hero from among the quality gurus of our time...and more than expounding on successful principles, he has practiced them and achieved the highest level of success with them. His and Ms. Collard's book describes their journey, highlights the key criteria and issues they had to address, and provides excellent insight into the 'behind the scenes' debates and agreements that occurred to lead Boeing to demonstrate their absolute and unwavering dedication to the Baldrige framework to start their journey before and continue their journey beyond winning the National Quality Award for manufacturing (1998) and service (2003)." A reader in Warwick, Rhode Island
Author: Rajendra Sisodia
Publisher: Pearson Prentice Hall
ISBN: 0132716178
Category : Business & Economics
Languages : en
Pages : 319
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Book Description
Today’s best companies get it. From Costco® to Commerce Bank, Wegmans to Whole Foods®: they’re becoming the ultimate value creators. They’re generating every form of value that matters: emotional, experiential, social, and financial. And they’re doing it for all their stakeholders. Not because it’s “politically correct”: because it’s the only path to long-term competitive advantage. These are the Firms of Endearment. Companies people love doing business with. Love partnering with. Love working for. Love investing in. Companies for whom “loyalty” isn’t just real: it’s palpable, and driving unbeatable advantages in everything from marketing to recruitment. You need to become one of those companies. This book will show you how. You’ll find specific, practical guidance on transforming every relationship you have: with customers, associates, partners, investors, and society. If you want to be great—truly great—this is your blueprint. We’re entering an Age of Transcendence, as people increasingly search for higher meaning in their lives, not just more possessions. This is transforming the marketplace, the workplace, the very soul of capitalism. Increasingly, today’s most successful companies are bringing love, joy, authenticity, empathy, and soulfulness into their businesses: they are delivering emotional, experiential, and social value–not just profits. Firms of Endearment illuminates this, the most fundamental transformation in capitalism since Adam Smith. It’s not about “corporate social responsibility”: it’s about building companies that can sustain success in a radically new era. It’s about great companies like IDEO and IKEA®, Commerce Bank and Costco®, Wegmans and Whole Foods®: how they earn the powerful loyalty and affection that enables truly breathtaking performance. This book is about gaining “share of heart,” not just share of wallet. It’s about aligning stakeholders’ interests, not just juggling them. It’s about building companies that leave the world a better place. Most of all, it’s about why you must do all this, or risk being left in the dust... and how to get there from wherever you are now.
Author: Harry M. Kraemer
Publisher: John Wiley & Sons
ISBN: 1118999436
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
What does it mean in practice to be a values-based leader?When faced with real situations, how can you be your best self andcreate best teams—while also being a best partner withcustomers and vendors, a best investment for your stakeholders, anda best citizen making a difference in the world? It's a tall order,but these are the expectations for world-class organizationstoday. In his bestselling book From Values to Action, HarryKraemer showed how self-reflection, balance, true self-confidence,and genuine humility are the traits of today's most effectiveleaders. In Becoming the Best, his highly anticipatedfollow-up, Kraemer reveals how, in practical terms, anyone canapply these principles to become a values-based leader and to helpcreate values-based organizations. Drawing on his own experiences as the former CEO and chairman ofBaxter International, as well as those of other notable leaders andorganizations, Kraemer lays out a pathway for understanding theprinciples and putting them into practice, showing specifically,how to: Use self-reflection to become your "best self" as you leadyourself and others more effectively Create a "best team" that understands and appreciates whatthey're doing, and why Forge "best partnerships" through win/win collaboration withvendors and customers that enhance the end user's experienceSupport the mission, vision, and values of the organization togenerate returns that distinguish a "best investment" Make a difference in the world beyond the organization bybecoming a "best citizen" Powerful case studies from Campbell's Soup, Ernst & Young,Target, Northern Trust, and many others demonstrate the fourprinciples of values-based leadership in action and show howthinking beyond the corporation can trigger positive outcomes forboth the company and the world. Regardless of level or job title, individuals can make adifference in their organization and beyond by embodying theessential traits of a great leader. Becoming the Best offersa definitive, actionable guide to show anyone how to apply inpractice the principles of values-based leadership personally andprofessionally, making it an indispensable manual for the new waveof better leaders.
Author: Peter A. High
Publisher: John Wiley & Sons
ISBN: 1118634179
Category : Business & Economics
Languages : en
Pages : 246
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Book Description
The actionable guide for driving organizational innovation through better IT strategy With rare insight, expert technology strategist Peter High emphasizes the acute need for IT strategy to be developed not in a vacuum, but in concert with the broader organizational strategy. This approach focuses the development of technology tools and strategies in a way that is comprehensive in nature and designed with the concept of value in mind. The role of CIO is no longer "just" to manage IT strategy—instead, the successful executive will be firmly in tune with corporate strategy and a driver of a technology strategy that is woven into overall business objectives at the enterprise and business unit levels. High makes use of case examples from leading companies to illustrate the various ways that IT infrastructure strategy can be developed, not just to fall in line with business strategy, but to actually drive that strategy in a meaningful way. His ideas are designed to provide real, actionable steps for CIOs that both increase the executive's value to the organization and unite business and IT in a manner that produces highly-successful outcomes. Formulate clearer and better IT strategic plans Weave IT strategy into business strategy at the corporate and business unit levels Craft an infrastructure that aligns with C-suite strategy Close the gap that exists between IT leaders and business leaders While function, innovation, and design remain key elements to the development and management of IT infrastructure and operations, CIOs must now think beyond their primary purview and recognize the value their strategies and initiatives will create for the organization. With Implementing World Class IT Strategy, the roadmap to strategic IT excellence awaits.
Author: Rick Tiemann
Publisher: Richard K. Tiemann
ISBN: 9780990534907
Category :
Languages : en
Pages :
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Book Description
Developing World Class Leaders explores why the vast majority of leadership programs fail to deliver satisfactory results and what can be done to create a world class leadership development program. It explores 12 fundamental elements of why most programs fail and the guiding principles and strategies to maximize the program's success. The book is intended to be a step-by-step guide and resource for experienced business leaders to gain an in-depth understanding of the steps necessary for success. Newcomers can read cover-to-cover and explore the scope, purpose, methods, and possibilities that go into a successful program. They will find everything they need to get started and grow their leadership development program. Experienced leaders will appreciate the chapters as they challenge the reader to think about the depth of what is required to sustain results, from the complex nature of the work, essential skills and ways to enhance them, models for understanding the organizational terrain, ways to anticipate the challenges and avoid the pitfalls, and strategies to sustain a world class leadership development program.
Author: Peter A. High
Publisher: John Wiley & Sons
ISBN: 047054371X
Category : Business & Economics
Languages : en
Pages : 192
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Book Description
World Class IT Technology is all around us. It is so pervasive in our daily lives that we may not even recognize when we interact with it. Despite this fact, many companies have yet to leverage information technology as a strategic weapon. What then is an information technology executive to do in order to raise the prominence of his or her department? In World Class IT, recognized expert in IT strategy Peter High reveals the essential principles IT executives must follow and the order in which they should follow them whether they are at the helm of a high-performing department or one in need of great improvement. Principle 1: Recruit, train, and retain World Class IT people Principle 2: Build and maintain a robust IT infrastructure Principle 3: Manage projects and portfolios effectively Principle 4: Ensure partnerships within the IT department and with the business Principle 5: Develop a collaborative relationship with external partners The principles and associated subprinciples and metrics introduced in World Class IT have been used by IT and business executives alike at many Global 1000 companies to monitor and improve IT's performance. Those principles pertain as much to the leaders of IT as they do to those striving to emulate them.
Author: Mark David Jones
Publisher: ASTD
ISBN: 9781562867157
Category : Corporate culture
Languages : en
Pages : 0
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Book Description
Business.
Author: Schleicher Andreas
Publisher: OECD Publishing
ISBN: 9264300007
Category :
Languages : en
Pages : 304
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Book Description
Andreas Schleicher - initiator of PISA and an international authority on education policy - offers a unique perspective on education reform.
Author: Lawrence Susskind
Publisher: Harvard Business Press
ISBN: 1422132064
Category : Business & Economics
Languages : en
Pages : 225
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Book Description
Companies that consistently negotiate more valuable agreements?in ways that protect key relationships?enjoy an important but often overlooked competitive advantage. Until now, most companies have sought to improve their negotiation outcomes by sending individuals to training workshops. But this new groundbreaking book, using real-world examples from leading companies, shows a more powerful and less expensive way to achieve this. In Built to Win, authors Susskind and Movius argue that negotiation must be a strategic core competency. Drawing on their decades of training and consulting work, as well as a robust theory of negotiation, the authors provide a step-by-step model for building organizational competence. They show why the approach of ?training and more training? is a weak strategy. The authors also describe the organizational barriers that so often plague even experienced negotiators, and recommend ways of overcoming them. Built to Win explains the crucial role that leaders must play in setting goals, aligning incentives, pinpointing metrics, and supporting learning platforms to promote long-term success. A final chapter provides practical ?how-to? tools to help you start your own organizational improvement process. This book will be invaluable to CEOs, senior-level managers, HR business leaders, human resource professionals, sales and purchasing managers, and others who negotiate regularly.
