The Effect of Training, Employee Benefits, and Incentives on Job Satisfaction and Commitment in Part-time Hotel Employees

The Effect of Training, Employee Benefits, and Incentives on Job Satisfaction and Commitment in Part-time Hotel Employees PDF Author: Caitlin D. Jaworski
Publisher:
ISBN:
Category : Employee retention
Languages : en
Pages : 70

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Book Description
Hotels that provide inadequate training exacerbate staff turnover. This is particularly true for part-time employees who make up 25% of the labor force in the hospitality industry. The purpose of this research is to study the effects of training and select employee motivators including incentives and benefits on part-time hotel employees' job satisfaction and overall job commitment. Data were collected using survey methodology from part-time employees at four different properties in Northeast Ohio. Data was analyzed to determine connections between training and job commitment. Results can help hotel managers design effective training programs and offer incentives that part-time employees value most in order to reduce turnover.