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Author: Gill Sanderson
Publisher: Accent Press
ISBN: 1783753722
Category : Fiction
Languages : en
Pages : 175
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Book Description
After Dr Jonathan Knight is blinded in a freak accident, rehabilitation worker Tania Richardson tries all she can to help him accustom to life without sight. As he starts to open himself up she learns more about the enigmatic doctor, and she finds herself becoming drawn to him. However, Tania has a few secrets of her own, ones she cannot tell Jonathan. When an experimental operation is offered to him that could possibly restore his sight, she realises time is running out as she decides whether or not to admit the dark secrets she has kept hidden for some years – and whether they’ll ruin their relationship before it even starts.
Author: Gill Sanderson
Publisher: Accent Press
ISBN: 1783753722
Category : Fiction
Languages : en
Pages : 175
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Book Description
After Dr Jonathan Knight is blinded in a freak accident, rehabilitation worker Tania Richardson tries all she can to help him accustom to life without sight. As he starts to open himself up she learns more about the enigmatic doctor, and she finds herself becoming drawn to him. However, Tania has a few secrets of her own, ones she cannot tell Jonathan. When an experimental operation is offered to him that could possibly restore his sight, she realises time is running out as she decides whether or not to admit the dark secrets she has kept hidden for some years – and whether they’ll ruin their relationship before it even starts.
Author: Gill Sanderson
Publisher:
ISBN: 9780733536601
Category :
Languages : en
Pages : 187
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Book Description
Author: John Rittinghouse PhD CISM
Publisher: Elsevier
ISBN: 0080528333
Category : Computers
Languages : en
Pages : 409
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Book Description
Every year, nearly one in five businesses suffers a major disruption to its data or voice networks or communications systems. Since 9/11 it has become increasingly important for companies to implement a plan for disaster recovery. This comprehensive book addresses the operational and day-to-day security management requirements of business stability and disaster recovery planning specifically tailored for the needs and requirements of an Information Security Officer. This book has been written by battle tested security consultants who have based all the material, processes and problem- solving on real-world planning and recovery events in enterprise environments world wide.John has over 25 years experience in the IT and security sector. He is an often sought management consultant for large enterprise and is currently a member of the Federal Communication Commission's Homeland Security Network Reliability and Interoperability Council Focus Group on Cybersecurity, working in the Voice over Internet Protocol workgroup. James has over 30 years experience in security operations and technology assessment as a corporate security executive and positions within the intelligence, DoD, and federal law enforcement communities. He has a Ph.D. in information systems specializing in information security and is a member of Upsilon Pi Epsilon (UPE), the International Honor Society for the Computing and Information Disciplines. He is currently an Independent Consultant.·Provides critical strategies for maintaining basic business functions when and if systems are shut down·Establishes up to date methods and techniques for maintaining second site back up and recovery·Gives managers viable and efficient processes that meet new government rules for saving and protecting data in the event of disasters
Author:
Publisher:
ISBN:
Category : Foresters
Languages : en
Pages : 360
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Book Description
Author: Erica Spiegelman
Publisher: Hatherleigh Press
ISBN: 1578265665
Category : Self-Help
Languages : en
Pages : 139
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Book Description
A counselor at one of the most innovative and renowned drug and alcohol treatment centers in the world introduces an empowering approach to addiction recovery that addresses the whole self—mind, body, and spirit This “useful and practical perspective on what you can do to recover from [addiction]” can replace or supplement 12-step programs—at any stage in your recovery (Allen Berger, Ph.D., author of 12 Stupid Things That Mess Up Recovery) Rewired is a new, breakthrough approach to fighting addiction and self-damaging behavior by acknowledging our personal power to bring ourselves back from the brink. Centered on the concept of self-actualization, Rewired will guide you towards not only physical sobriety, but a mental, emotional, and spiritual sobriety by learning to identify key principles within yourself, including authenticity, honesty, gratitude, and understanding a need for solitude. Rewired addresses the whole self; just as addiction affects every part of one’s life, so too must its treatment. By helping us to build a healthy space to support our own recovery, we can rewrite the negative behaviors that result in addiction. Usable in conjunction with or in place of 12-step programs, Rewired allows for a more holistic approach, helping to create a personalized treatment plan that is right for you. Each section in Rewired includes: • Personal anecdotes from the author’s own struggles with alcoholism and addiction • Inspiring true success stories of patients overcoming their addictions • Questions to engage you into finding what is missing from your recovery • Positive affirmations and intentions to guide and motivate With all the variables, both physical and emotional, that play into overcoming addiction, Rewired enables us to stay strong and positive as we progress on the path to recovery. Rewired teaches patience and compassion, the two cornerstones of a new, humanist approach to curing addiction. Remember, addicts are not broken people that need to be fixed—they just have a few crossed wires.
Author: Mitchell Lee Marks
Publisher: John Wiley & Sons
ISBN: 0787965480
Category : Business & Economics
Languages : en
Pages : 306
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Book Description
Just as organizations have survived other recessions, they will come through this latest one-but they will need help to recover from it. In this book, acclaimed author and consultant Mitchell Marks offers the wisdom drawn from his many years of experience in helping organizations weather and manage the storms of mergers, acquisitions, and downsizing. Marks shows senior executives, team leaders, HR directors, and consultants how to get jaded employees back on track, carry them through the transition, and motivate them to perform at their best. He provides comprehensive guidance on "transition management," explaining how to approach the new and create a context for recovery. And he details how to revitalize the entire organization-the individual spirit, teams and their performance, and organizational systems. Mitchell Lee Marks (San Francisco, CA) is an independent management consultant specializing in helping firms plan and implement mergers, restructurings, and other transitions. He also consults in areas of CEO coaching, senior team development, HR development, and corporate culture. Previously, he was senior director at Delta Consulting Group and national chair of the HR Management Practice Group at William H. Mercer, Inc.
Author: Roland Williams
Publisher:
ISBN: 9780578521220
Category :
Languages : en
Pages :
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Book Description
Action Steps to a Solid and Lasting"Program of Recovery" from Addiction
Author: Paul Alexander Clark
Publisher: HC Pro, Inc.
ISBN: 9781578397242
Category : Business & Economics
Languages : en
Pages : 220
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Book Description
HCPro and Press Ganey are proud to introduce "Making it Right: Healthcare Service Recovery Tools, Techniques, and Best Practices." It is a unique and authoritative resource and training tool to increase patient satisfaction . . . and improve your bottom line.What do you do when healthcare service fails? How should you react when a patient complains or expresses concern? It's one thing to make a mistake. It's another to add insult to injury by neglecting to address the problem, or by responding inappropriately. In fact, the way your organization reacts when something goes wrong profoundly affects your patients' overall healthcare experience, and ultimately their satisfaction with your facility.The success of any healthcare facility depends on an effective service recovery system. Failure to resolve a patient's problem--whether real or perceived--or to make amends will result in an unhappy patient--and a possible lawsuit. Fortunately, it is possible to mitigate the impact of flawed healthcare service. By exceeding expectations in the way you address the situation, you can re-capture the loyalty of a wronged patient, and send your patient satisfaction scores through the roof.The definitive service recovery guide Introducing "Making it Right: Healthcare Service Recovery Tools, Techniques, and Best Practices," an indispensable service recovery guide made possible by a unique partnership between HCPro and Press Ganey. Rely on this dependable, authoritative resource to create, implement and maintain a service recovery program that achieves: high patient satisfaction profitable financial returns regulatory compliance measurable results This must-have guide uses valuable real-life, world-class case studies to illustrate essential service recovery principles. Readers will benefit from these compelling examples of how other healthcare organizations have created successful programs to enhance their service recovery and improve patient satisfaction.From Press Ganey--the thought leaders in patient satisfaction "Making it Right"draws on the expertise and experiences of Press Ganey Consultants and clients. Press Ganey, the premier vendor of performance measurement and improvement in healthcare, has compiled a mountain of industry best practices and analyzed the best service recovery programs in the country. You'll benefit from this insider information, as Press Ganey Consultants take you step-by-step through the process of creating an effective service recovery program. With "Making it Right," you'll have the tools and information you need to transform your organization from one that avoids complaints, to an organization that is empowered, patient-centered, and ready to handle service failures.Innovative multimedia makes staff training a pleasure Along with your informative guide, you'll also receive a DVD full of training clips for your staff. These clips depict realistic scenarios of typical patient complaints, as well as effective staff responses and solutions to these problems. You'll also find interactive evaluations, planning documents, do-it-yourself databases, and other important tools-of-the-trade conveniently located on the accompanying CD-ROM.Order your copy today With "Making it Right" you'll not only increase your patient satisfaction scores and encourage positive word of mouth, you'll also improve your organization's bottom line.About Press Ganey: Press Ganey is the healthcare industry's largest independent vendor of satisfaction measurement and improvement services. They specialize in producing tested and reliable satisfaction surveys, comprehensive management reports, and national comparative databases to monitor customer (patient, resident and employee) satisfaction in healthcare delivery systems. Press Ganey--founded in 1985 and headquartered in South Bend, Indiana--serves approximately 6,000 health care facilities, which includes 1,454 hospitals or more
Author: Jean-Pierre Brun
Publisher: World Bank Publications
ISBN: 0821386352
Category : Business & Economics
Languages : en
Pages : 286
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Book Description
This handbook is designed as a 'how-to' manual that guides practitioners as they grapple with the strategic, organizational, investigative, and legal challenges of recovering assets that have been stolen by corrupt leaders and hidden abroad.
Author: Harold Kerzner
Publisher: John Wiley & Sons
ISBN: 1118809173
Category : Business & Economics
Languages : en
Pages : 445
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Book Description
Best practices for picking up the pieces when projects fail There are plenty of books available offering best practices that help you keep your projects on track, but offer guidance on what to do when the worst has already happened. Some studies show that more than half of all large-scale project fail either fail completely, or at least miss targeted budget and scheduling goals. These failures cost organizations time, money, and labor. Project Recovery offers wise guidance and real-world best practices for saving failed projects and recovering as much value as possible from the wreckage. Since failing project cannot be managed using the same lifecycle phases employed with succeeding projects, most project management professionals are unprepared to tackle the challenge of project recovery. This book presents valuable case studies and a recovery project lifecycle to help project managers identify and respond effectively to a troubled project. Includes case studies and best practices for saving failing projects or recovering projects that have already failed Written by experience project manager Howard Kerzner, the author of Project Management Best Practices, Third Edition Features proven techniques for performing project health checks and determining the degree of failure and the recovery options available Includes a new recovery lifecycle that includes phases and checklists for turning around failing projects With comprehensive case studies, checklists, worksheets, and cross listings to the appropriate project management body of knowledge, Project Recovery offers a much needed lifeline for managers facing the specter of failure.
