Author: Robin Hills
Publisher: SRA Books
ISBN: 1912300087
Category : Business & Economics
Languages : en
Pages : 76
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Book Description
Explore the psychology behind what really motivates and influences your clients, colleagues and customers. Discover what makes people tick, how they perceive and react to different situations and why they behave the way they do. In this fast, focused guide, emotional intelligence expert Robin Hills reveals insights into motivation and how people perceive situations in business. As he unlocks the secrets of human nature you’ll learn how to inspire top performance, gain trust, win confidence and build lasting relationships – more effectively and with great results!
Author: Robin Hills
Publisher: SRA Books
ISBN: 1909116599
Category : Business & Economics
Languages : en
Pages : 64
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Book Description
The emotional resilience of those involved in a business will contribute significantly to the organisation’s success. This Authority Guide from leading emotional intelligence expert, Robin Hills, will help you change the way you think about yourself and the way you approach potentially difficult situations. You will be able to develop your own personal resilience and understand how to develop resilience within the hearts and minds of your team and your organisation.
Author: Steve Bustin
Publisher: SRA Books
ISBN: 1909116874
Category : Business & Economics
Languages : en
Pages : 82
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Book Description
Any business wanting to reach new customers should be embracing public relations to spread their key messages. If you don't, your competitors will. This Authority Guide shows you how to grab the headlines (for all the right reasons), reach huge audiences and grow your business by accessing the media to tell your story.
Author: Sue Mitchell (Executive coach)
Publisher: SRA Books
ISBN: 1909116858
Category : Business & Economics
Languages : en
Pages : 69
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Book Description
This Authority Guide addresses how businesses can increase their performance, productivity and customer/staff satisfactionthrough focusing on engagement. Sue Mitchell, an authority in coaching and leadership development, shows you how to build a team who is committed, inspired and eager to deliver their best work in order to make a difference.
Author: Lawrence J. Gitman
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 1455
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Book Description
Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.
Author: Dacher Keltner
Publisher: Penguin
ISBN: 0698195590
Category : Psychology
Languages : en
Pages : 210
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Book Description
A revolutionary and timely reconsideration of everything we know about power. Celebrated UC Berkeley psychologist Dr. Dacher Keltner argues that compassion and selflessness enable us to have the most influence over others and the result is power as a force for good in the world. Power is ubiquitous—but totally misunderstood. Turning conventional wisdom on its head, Dr. Dacher Keltner presents the very idea of power in a whole new light, demonstrating not just how it is a force for good in the world, but how—via compassion and selflessness—it is attainable for each and every one of us. It is taken for granted that power corrupts. This is reinforced culturally by everything from Machiavelli to contemporary politics. But how do we get power? And how does it change our behavior? So often, in spite of our best intentions, we lose our hard-won power. Enduring power comes from empathy and giving. Above all, power is given to us by other people. This is what we all too often forget, and it is the crux of the power paradox: by misunderstanding the behaviors that helped us to gain power in the first place we set ourselves up to fall from power. We abuse and lose our power, at work, in our family life, with our friends, because we've never understood it correctly—until now. Power isn't the capacity to act in cruel and uncaring ways; it is the ability to do good for others, expressed in daily life, and in and of itself a good thing. Dr. Keltner lays out exactly—in twenty original "Power Principles"—how to retain power; why power can be a demonstrably good thing; when we are likely to abuse power; and the terrible consequences of letting those around us languish in powerlessness.
Author: Isabelle Vladoiu
Publisher: US Institute of Diplomacy and Human Rights
ISBN:
Category : Business & Economics
Languages : en
Pages : 144
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Book Description
“It’s true! Not everyone has a ‘God-given’ talent for etiquette, but my friend Isabelle Vladoiu has both talent and blessing from God and shares the Business Etiquette Secrets as a friend and a professional that will turn any lack of talent into your business treasure! I have seen Isabelle apply her etiquette secrets in several diplomatic settings and witnessed how she turned partisanship into friendship for causes that really matter. Read, study, memorize this book, and find that Business Etiquette Secrets will open doors for you, too, that have been previously unimagined!” James E. Schaefer, Franklin Fellow, U.S. Department of State, and Chaplain, U.S. Army “I have traveled the world on business for decades. I wish Isabelle’s book had come out before I made some of the faux pas that are only humorous in hindsight. Some are costly. Thank you, Isabelle for helping the rest of us get it right!” - Brian J. Grim, Ph.D., Founder and President, Religious Freedom and Business Foundation "Business Etiquette Secrets is a fresh, well-structured book, providing the reader with a clear outline of absolutely all aspects of protocol. It is a must-read for anyone who aspires towards a professional ascension." - H.E. Cristina Balan, Former Ambassador of Moldova to the USA About the book: Business Etiquette has, for ages, helped people crack lucrative deals or get that dream job. The lack of knowledge of Business Etiquette, however, has led to people losing many game-changing, career and business growth opportunities. If you want to get noticed in a conference or a networking event, if you want people to walk up to you and say ‘Hello’, if you want to be surrounded by people when you talk, if you want to leave a lasting impression on influential people, if you want to learn how to communicate effectively (both verbally and in writing), then you need to become a master of Business Etiquette. Some people think that Business Etiquette is equivalent to the knowledge of table manners and which fork to use when, but fortunately, that is not the case. Business Etiquette is about standing out in the crowd, knowing exactly how to blow people’s minds, knowing exactly how to stamp yourself in people’s minds so that they remember you for a long time to come. Business Etiquette is about presenting yourself in such a way that people can’t take their eyes off you. Business Etiquette is about ruling the party, being the Hero, being the one everyone wants to talk to, mesmerizing everyone with your mannerisms, your style, your language, your approach. Strong knowledge about Business Etiquette can lead you to become the star of the show. ; Unfortunately, many think that only some have this ‘God Given’ talent. What they don’t know is that Business Etiquette Is A Skill That Can Be Developed. All you need to have are the right tools to build this muscle of Business Etiquette and you can become UNSTOPPABLE. This book gives you step by step instructions on how to build that muscle, especially focusing on ; - Differences between etiquette, protocol, politeness and good manners - Rules of business etiquette in oral communication - Rules of etiquette regarding business cards - Rules of etiquette in written communications - Protocol at social events. Hosting guests and VIPs ; - Dress codes and proper attire for men and women - Table etiquette. More than dining etiquette
Author: Ambrose Blowfield
Publisher: SRA Books
ISBN: 1909116904
Category : Business & Economics
Languages : en
Pages : 76
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Book Description
Get the most from your marketing with an expert plan that really gets results. Written especially for small businesses, this Authority Guide shows you how to write and execute your marketing plans efficiently and accurately. Ambrose and Jo Blowfield will help you create plans using proven, affordable marketing tactics for both digital and traditional strategies. You’ll have a year-long marketing plan that is structured, well thought out and targeted to your ideal clients, allowing you proactively to promote your business. p.p1 {margin: 0.0px 0.0px 2.9px 0.0px; font: 10.0px 'Helvetica Neue'; color: #d767ac} p.p2 {margin: 2.9px 0.0px 5.7px 0.0px; text-align: justify; font: 9.0px 'Helvetica Neue'}
Author: Linda K. Trevino
Publisher: John Wiley & Sons
ISBN: 111919430X
Category : Business & Economics
Languages : en
Pages : 491
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Book Description
Revised edition of the authors' Managing business ethics, [2014]
Author:
Publisher:
ISBN:
Category : Marketing
Languages : en
Pages : 702
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Book Description
