Author: Linda Byars Swindling
Publisher: John Wiley & Sons
ISBN: 111849296X
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows how to identify complainers and time drainers Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.
Author: Linda Swindling
Publisher: Berrett-Koehler Publishers
ISBN: 1523082720
Category : Business & Economics
Languages : en
Pages : 241
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Book Description
Are you asking for what you want or just taking what you are given? Chances are, it s the latter. Linda Swindling will teach you how to ask outrageously and get the results you want."
Author: Marlene Chism
Publisher: John Wiley & Sons
ISBN: 0470948752
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Overcome the interpersonal challenges holding your business back Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success? If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance. Identify "drama" barriers and help your employees break free to experience higher personal effectiveness and increased productivity Each of the eight points is full of universal and practical principles any business leader, sales director or entrepreneur can put to use immediately Author Marlene Chism has shared her signature process with organizations such as McDonalds and NASA When you're in the thick of business competition, you and your team need to function freely without internal conflicts, confusions, or rivalries. Stop Workplace Drama ensures that your employees will be able to give their best to create a healthy, profitable workplace.
Author: Dave Mitchell
Publisher: John Wiley & Sons
ISBN: 1118726839
Category : Business & Economics
Languages : en
Pages : 215
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Book Description
How to build lasting connections through meaningful communication Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships. This book provides the tools to understand others' unique communication style as well as your own. Get detailed advice on how to adjust to diverse communication styles, develop a unifying language for the organization, and better match motivational techniques to team members. Through storytelling and experiential exercises, author Dave Mitchell helps you gain insight into your own unique interaction style and teaches you how to communicate, motivate, sell, and service more successfully no matter the personality types involved. Offers insight into the behavior cues and questions to ask to better understand someone's interactive preferences Explains how to enhance your sales efforts by better targeting your brand message to the client's style so that your products/services resonate with them more Examines strategies for creating a high performing work environment and achieve greater customer service excellence Contains conflict resolution strategies, including how to effectively work out differences within a team, between work units, with customers, and even in your personal life Armed with the ability to interpret the behavior of the people around you, you will achieve greater levels of success at work and at home while also learning how to better handle the difficult situations involving people in your life.
Author: Larry Winget
Publisher: Penguin
ISBN: 9781592404377
Category : Self-Help
Languages : en
Pages : 248
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Book Description
What do people want? They want what they've got. In his signature caustic yet lovable style, Larry Winget dishes out straight talk on what he calls life's messes' and offers sound, simple solutions. Taking on business, family, health, being fat, being stupid, success, money and more, Larry Winget points out exactly which changes have to take place in order for people to turn their lives around. Larry Winget can help any reader identify their own 'areas of stupidity' and take action to finally achieve real success.'
Author: Chris Seibold
Publisher: "O'Reilly Media, Inc."
ISBN: 144934352X
Category : Computers
Languages : en
Pages : 640
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Book Description
Bigger in size, longer in length, broader in scope, and even more useful than our original Mac OS X Hacks, the new Big Book of Apple Hacks offers a grab bag of tips, tricks and hacks to get the most out of Mac OS X Leopard, as well as the new line of iPods, iPhone, and Apple TV. With 125 entirely new hacks presented in step-by-step fashion, this practical book is for serious Apple computer and gadget users who really want to take control of these systems. Many of the hacks take you under the hood and show you how to tweak system preferences, alter or add keyboard shortcuts, mount drives and devices, and generally do things with your operating system and gadgets that Apple doesn't expect you to do. The Big Book of Apple Hacks gives you: Hacks for both Mac OS X Leopard and Tiger, their related applications, and the hardware they run on or connect to Expanded tutorials and lots of background material, including informative sidebars "Quick Hacks" for tweaking system and gadget settings in minutes Full-blown hacks for adjusting Mac OS X applications such as Mail, Safari, iCal, Front Row, or the iLife suite Plenty of hacks and tips for the Mac mini, the MacBook laptops, and new Intel desktops Tricks for running Windows on the Mac, under emulation in Parallels or as a standalone OS with Bootcamp The Big Book of Apple Hacks is not only perfect for Mac fans and power users, but also for recent -- and aspiring -- "switchers" new to the Apple experience. Hacks are arranged by topic for quick and easy lookup, and each one stands on its own so you can jump around and tweak whatever system or gadget strikes your fancy. Pick up this book and take control of Mac OS X and your favorite Apple gadget today!
Author: J. Cranwell-Ward
Publisher: Springer
ISBN: 0230522807
Category : Business & Economics
Languages : en
Pages : 279
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Book Description
This book provides a sound understanding of stress from organizational, managerial and individual perspectives. It is an ideal guide for managers, HR and OH professionals with responsibility for stress management. In order to remain competitive, avoid risk, and be employers of choice, organisations must discover the causes of stress and mitigate them, formulate robust policies and procedures, create an appropriate culture and climate, and support stressed individuals. This book acts as a handbook for all aspects of managing stress. It includes latest cutting-edge thinking developed at Henley Management College and up to date examples and case studies.
Author: Talane Miedaner
Publisher: McGraw Hill Professional
ISBN: 0071394109
Category : Self-Help
Languages : en
Pages : 306
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Book Description
In Coach Yourself to Success Talane Miedander shares the same core principles that she applies when personally coaching executives and international business leaders from companies such as AT&T, Chase Manhattan Bank, and Giorgio Armani. Talane shows readers how to tap into their natural motivation and leverage their strengths to achieve the results they desire.
Author: Marlene Chism
Publisher: Routledge
ISBN: 1351861026
Category : Business & Economics
Languages : en
Pages : 222
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Book Description
Choice. Power. Speed. Today's leaders continually face these forces. But with too many choices, too much power, and too much speed, leaders often make decisions in a heightened state of emotion (and drama). Hasty decisions are often poor ones and in this climate there is no place to hide. Privacy is a thing of the past; the days of covering up or ignoring a problem are over. In today's transparent culture, the decision making of leaders is more vulnerable then ever-and it is more critical than ever to get it right. Marlene Chism's No-Drama Leadership introduces just the model the corporate world needs. Using case studies, checklists, and examples from various levels of hierarchy in leadership and from a variety of industries, Chism introduces the mindset shifts and practical skills needed to develop enlightened leaders, whose decision making flows from a much more grounded and aligned place. You will learn how to: Identify the signs of misalignment Increase your leadership effectiveness Use four quadrants of change as a catalyst for leadership growth Increase employee engagement Tap into the gifts and talents of your employees Communicate strategically Create a culture of accountability Increase innovation and productivity through empowerment Today's leader needs more than position, power, or business acumen. Today's leader needs more than self-management, communication skills, or emotional intelligence. We need leaders who are aligned, aware, and accountable, who balance choice and power with wisdom and responsibility-leaders who embrace and embody both the inner game of leadership growth with the outer game of business results, modeling both the mindsets and actions that transform the cultures they lead.
Author: Rick Lozano
Publisher:
ISBN: 9781734835304
Category :
Languages : en
Pages :
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Book Description
Now, more than ever, your organization needs leaders who help people do their best work in an uber-connected, global, dynamic world. And the traditional approaches to leadership - and who is a leader - are sorely in need of updating.In Acoustic Leadership?, we'll uncomplicate the leadership puzzle and get back to the roots of Simplicity, Authenticity, and Opportunity - powerful tools to help your organization get the results it needs with the people it already has.Acoustic Leadership is a fresh take on a familiar tune, a unique voice in an ocean of opinion. Rick uses the emotional power of music along with engaging storytelling, solid research, forward-thinking examples, and a musician's soul to connect us to leadership in a new way.Time to unlock and develop the leadership potential that is all around us - and within us.Formal title not required.
