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Author: Linda Byars Swindling
Publisher: John Wiley & Sons
ISBN: 111849296X
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows how to identify complainers and time drainers Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.
Author: Linda Byars Swindling
Publisher: John Wiley & Sons
ISBN: 111849296X
Category : Business & Economics
Languages : en
Pages : 224
Get Book Here
Book Description
Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows how to identify complainers and time drainers Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.
Author: Patti Perez
Publisher: John Wiley & Sons
ISBN: 1119546443
Category : Business & Economics
Languages : en
Pages : 222
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Book Description
Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares! Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but are at a loss on how to implement solutions, especially in today’s post-#MeToo world. Patti Perez is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1,200 workplace investigations. In this unique book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. Patti combines the lessons learned from 25 years of professional experience with robust data from behavioral science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued). The Drama-Free Workplace includes a section with easy-to-understand causes, effects and solutions to problems related to: Sexual harassment Bias and diversity Ethics lapses The book also includes helpful information on: Becoming an organization that values and practices fearlessness, fairness and freedom Anticipating situations that give rise to drama, with detailed advice on how to prevent it from happening Using emotional intelligence to communicate more precisely and persuasively about sensitive, controversial topics in the workplace Finally, the book’s DIY section guides companies on how to: draft and enforce helpful policies (that employees will actually read and *want* to follow) design and deliver powerful and effective training programs investigate and resolve claims of sexual harassment and other types of misconduct. Together, these practical tools will help all your employees feel valued and motivated, and keep drama, disengagement, and lawsuits, away.
Author: Linda Swindling
Publisher: National Geographic Books
ISBN: 1523082712
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Stop Holding Yourself Back—It’s Time to Go Ask! The strongest relationships, top sales groups, and most successful organizations have one thing in common: people who have the courage to ask outrageously. This doesn’t mean being obnoxious or taking advantage of people. It means not compromising, taking a risk to get what you know you need, not what you think you can get. Based on Linda Swindling’s original research and her experience helping people make high-stakes requests in everything from business negotiations to marriage proposals, this book offers proven approaches to improve your asking and boost your chances of success. Whether you are a professional looking for a bigger opportunity, an entrepreneur striving to build a company, a nonprofit seeking funding, or simply a parent or friend wanting a more fulfilling relationship, it’s time to make that big ask! Get ready. Your results will surpass your greatest expectations!
Author: Josh Davis
Publisher: Harper Collins
ISBN: 0062326139
Category : Business & Economics
Languages : en
Pages : 106
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Book Description
Feeling overwhelmed with work and life demands? Rushing, multitasking, or relying on fancy devices and apps won't help. The answer is to create the conditions for two awesome hours of peak productivity per day. Drawing on cutting-edge neuroscience, Josh Davis, director of research at the NeuroLeadership Institute explains clearly that our brains and bodies operate according to complex biological needs that, when leveraged intelligently, can make us incredibly effective. From what and when we eat, to when we tackle tasks or disengage—how we plan our activities has a huge impact on performance. Davis shows us how we can create the conditions for two awesome hours of effective mental performance by: Recognizing when to effective flip the switch on our automatic thinking; Scheduling tasks based on their “processing demand” and recovery time; Learning how to direct attention, rather than avoid distractions; Feeding and moving our bodies in ways that prep us for success; Identifying what matters in our environment to be at the top of our mental game. We are capable of impressive feats of comprehension, motivation, thinking, and performance when our brain and biological systems are functioning optimally. Two Awesome Hours will show you how to be your most productive every day.
Author: Stuart Diamond
Publisher: Crown Currency
ISBN: 0307716910
Category : Business & Economics
Languages : en
Pages : 418
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Book Description
NEW YORK TIMES BESTSELLER • Learn the negotiation model used by Google to train employees worldwide, U.S. Special Ops to promote stability globally (“this stuff saves lives”), and families to forge better relationships. A 20% discount on an item already on sale. A four-year-old willingly brushes his/her teeth and goes to bed. A vacationing couple gets on a flight that has left the gate. $5 million more for a small business; a billion dollars at a big one. Based on thirty years of research among forty thousand people in sixty countries, Wharton Business School Professor and Pulitzer Prize winner Stuart Diamond shows in this unique and revolutionary book how emotional intelligence, perceptions, cultural diversity and collaboration produce four times as much value as old-school, conflictive, power, leverage and logic. As negotiations underlie every human encounter, this immediately-usable advice works in virtually any situation: kids, jobs, travel, shopping, business, politics, relationships, cultures, partners, competitors. The tools are invisible until you first see them. Then they’re always there to solve your problems and meet your goals.
Author: Christopher Copper-Ind
Publisher: Pan Macmillan
ISBN: 1509814647
Category : Business & Economics
Languages : en
Pages : 127
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Book Description
Negotiation is such a familiar part of our everyday lives that we often fail to recognize it’s even happening, let alone identify the power battles and psychological warfare it entails. In our busy everyday lives, we seldom pause to reflect that negotiating is, in fact, a complex and strategic mind game. In How To Negotiate, Christopher Copper-Ind shows the inner workings of all types of negotiations, from the mundane division of household chores to pay rises and high-powered business deals. By understanding the psychology and essential skills involved, you'll be able to bring enviable insight to your own negotiations going forward giving you the confidence to succeed.
Author: Chris Seibold
Publisher: "O'Reilly Media, Inc."
ISBN: 0596529821
Category : Computers
Languages : en
Pages : 640
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Book Description
The Big Book of Apple Hacks offers a grab bag of tips, tricks and hacks to get the most out of Mac OS X Leopard, as well as the new line of iPods, iPhone, and Apple TV. With 125 entirely new hacks presented in step-by-step fashion, this practical book is for serious Apple computer and gadget users who really want to take control of these systems. Many of the hacks take you under the hood and show you how to tweak system preferences, alter or add keyboard shortcuts, mount drives and devices, and generally do things with your operating system and gadgets that Apple doesn't expect you to do. - Publisher.
Author: J. Cranwell-Ward
Publisher: Springer
ISBN: 0230522807
Category : Business & Economics
Languages : en
Pages : 279
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Book Description
This book provides a sound understanding of stress from organizational, managerial and individual perspectives. It is an ideal guide for managers, HR and OH professionals with responsibility for stress management. In order to remain competitive, avoid risk, and be employers of choice, organisations must discover the causes of stress and mitigate them, formulate robust policies and procedures, create an appropriate culture and climate, and support stressed individuals. This book acts as a handbook for all aspects of managing stress. It includes latest cutting-edge thinking developed at Henley Management College and up to date examples and case studies.
Author: Talane Miedaner
Publisher: McGraw Hill Professional
ISBN: 0071394109
Category : Self-Help
Languages : en
Pages : 306
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Book Description
In Coach Yourself to Success Talane Miedander shares the same core principles that she applies when personally coaching executives and international business leaders from companies such as AT&T, Chase Manhattan Bank, and Giorgio Armani. Talane shows readers how to tap into their natural motivation and leverage their strengths to achieve the results they desire.
Author: X. Paul Humbert
Publisher: Createspace Independent Publishing Platform
ISBN: 9781973846710
Category : Contracts
Languages : en
Pages : 220
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Book Description
This book will increase your commercial sophistication and better prepare you for analyzing and negotiating warranties. The book creates value by providing: (1) broadly applicable warranty principles; (2) real world examples in the form of actual litigated cases; (3) annotated sample warranty language; and, (4) a comprehensive warranty check list. As noted below, the book has been widely acclaimed by academics and practitioners alike. "A convenient reference tool for business, lay and legal professionals that provides quick insight into the many issues that surround warranties." - Glenn Clark, Esq. Managing Director, Riker Danzig, Esqs "This is a much needed book at the right time...I've recommended [Mr. Humbert's] books in the past to companies in a variety of industries with good results. I will add this one to my list of recommended resources!" - Michael J. Gravier, Ph.D., C.T.L., Associate Professor of Marketing and Global Supply Chain Management at Bryant University "Another excellent addition to Paul Humbert's expanding compendium of treatises describing, analyzing and offering insightful guidance." - Michael J. Beck, Managing Director, M.J. Beck Consulting, LLC "This book will increase your knowledge of warranties and their importance so that you avoid future headaches and supplier relationship problems, while saving you money." - David Dreyfus, Ph.D., Assistant Professor of Supply Chain Management, Department of Supply Chain Management, Rutgers University When a product disappoints or a service falls short, it is the purchasing and SCM professional who gets the call from the client asking about the warranty. If commercial success and professional self-preservation is an instinct you possess you will master the basic principles and legal tenets applicable to warranties. Use this book to learn about how to analyze, structure, negotiate and manage warranties, while avoiding the pitfalls. It is all well and good to divine brilliant supply-chain strategy with a carefully calculated P&L. however, poorly articulated contractual terms eat "strategy" and well-intentioned "plans" for breakfast. Strategy is nothing without planning, and planning is nothing without a well-written allocation of the parties' respective rights and responsibilities. Consider this: an architect can give you beautiful plans, but the contract with the contractor is what will define success or failure regarding schedule and budget. Strategy, sound planning, and careful contracting are the tripartite keys to success. Warranty rights and remedies are a big part of achieving that success. Without all three, you are sitting on a two-legged stool.
