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Author: Yvonne de Grandbois
Publisher: Chandos Publishing
ISBN: 1780633130
Category : Language Arts & Disciplines
Languages : en
Pages : 137
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Book Description
As we transition to a service and information-based economy, information specialists are projected onto the leading edge of an emerging science. Service Science and theInformation Professional demonstrates how the power of this new transdisciplinary field can inform and transform the current information professional world. Service Science is about people, technology, information, and organizations. Service Science can be of great benefit to Information Centres everywhere, and Information Service outlets can be a tremendous field of research for this new science. iSchools and Schools of Information Studies can join Computer Science, Engineering and Business Schools in receiving research grants for the development of Service Science. Information professionals need to know this new discipline and be inspired to participate in it. - Describes service science and its increasing relevance as a discipline - Provides relevant information to those pursuing interests in Information science, Information literacy, service science, and information management - illustrates that the transition to a service and information-based economy will require libraries to deal with both information and services - Explains why information professionals need to know more about this emerging field - Shows the value of research, and the importance of participating in this field
Author: Yvonne de Grandbois
Publisher: Chandos Publishing
ISBN: 1780633130
Category : Language Arts & Disciplines
Languages : en
Pages : 137
Get Book Here
Book Description
As we transition to a service and information-based economy, information specialists are projected onto the leading edge of an emerging science. Service Science and theInformation Professional demonstrates how the power of this new transdisciplinary field can inform and transform the current information professional world. Service Science is about people, technology, information, and organizations. Service Science can be of great benefit to Information Centres everywhere, and Information Service outlets can be a tremendous field of research for this new science. iSchools and Schools of Information Studies can join Computer Science, Engineering and Business Schools in receiving research grants for the development of Service Science. Information professionals need to know this new discipline and be inspired to participate in it. - Describes service science and its increasing relevance as a discipline - Provides relevant information to those pursuing interests in Information science, Information literacy, service science, and information management - illustrates that the transition to a service and information-based economy will require libraries to deal with both information and services - Explains why information professionals need to know more about this emerging field - Shows the value of research, and the importance of participating in this field
Author: Antonino Mazzeo
Publisher: Springer Science & Business Media
ISBN: 0387097112
Category : Business & Economics
Languages : en
Pages : 308
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Book Description
This book constitutes the refereed proceedings of Industry Oriented Conferences held at IFIP 20th World Computer Congress in September 2008. The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications in technology; communication systems; systems modeling and optimization; information systems; computers and society; computer systems technology; security and protection in information processing systems; artificial intelligence; and human-computer interaction. Proceedings and post-proceedings of refereed international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the IFIP series is to encourage education and the dissemination and exchange of information about all aspects of computing.
Author: Jr. Harry Katzan
Publisher: iUniverse
ISBN: 1440106533
Category : Business & Economics
Languages : en
Pages : 222
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Book Description
Most of us are users and providers of services. In spit of the predominance of services in modern society, we actually know very little about them -- no best practices, no principles, no theories. This book provides information on services for people in business, governement, and education. If you want to have the competitive edge in your personal and professional life, then it's imperative to understand service science. Service in itself can be described as a client/provider interaction that creates and captures value, while a service system is defi ned as a structure of people and technology that adapts to the changing value of knowledge in the system. Combined, these two concepts form service science. Harry Katzan, managing editor of the prestigious Journal of Service Science and professor at a local university, takes a closer look at this newly emerging scientifi c fi eld for academics and practitioners alike in Service Science. With an easy-to-understand format, Katzan, offers a comprehensive introduction to service science for people in business, education, and government. Useful as a textbook and a professional guide, this innovative study contains eight chapters that each end with a comprehensive summary, a list of key words, questions, and additional selected readings. In addition, Harry Katzan, Jr. provides concrete examples and in-depth discussion on such timely topics as: Service concepts Service systems Information services Service management Service business Service technology Service science has been touted as the up-and-coming discipline for the twenty-fi rst century. Learn more about this exciting fi eld and change how you think and perceive your world with Service Science
Author: Paul P. Maglio
Publisher: Springer Science & Business Media
ISBN: 1441916288
Category : Business & Economics
Languages : en
Pages : 758
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Book Description
As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems. Handbook of Service Science takes the first major steps to clarifying the definition, role, and future of this nascent field. Incorporating work by scholars from across the spectrum of service research, the volume presents multidisciplinary perspectives on the nature and theory of service, on current research and practice in design, operations, delivery, and innovation of service, and on future opportunities and potential of service research. Handbook of Service Science provides a comprehensive reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.
Author: Alvin Hutchinson
Publisher: Chandos Publishing
ISBN: 0081020341
Category : Language Arts & Disciplines
Languages : en
Pages : 162
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Book Description
Science Libraries in the Self Service Age: Developing New Services, Targeting New Users suggests ways in which libraries can remain relevant to their institution. This book describes the myriad of new services and user communities which science librarians have recently incorporated into their routines. Where applicable, the book focuses on both researcher needs and the simple economics that emphasize the need for new service development. Science librarians will have to adapt to changing behaviors and needs if they want to remain a part of their organization's future. As this trend has hastened science librarians to develop new services, many of them aimed at audiences or user groups which had not typically used the library, this book provides timely tactics on which to build a cohesive plan. - Provides a list of practical, targeted services which science librarians can implement - Presents unified topics previously only dealt with separately (data management services, scholarly communication, digital preservation, etc.) - Considers economic and resource issues in developing new services - Written by an experienced librarian at a global institution
Author: Paul P. Maglio
Publisher: Springer
ISBN: 3319985124
Category : Business & Economics
Languages : en
Pages : 845
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Book Description
The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these chapters is drawn from both new researchers who have grown-up with Service Science, as well as established researchers who are adapting their frames for the modern service context. The first Handbook of Service Science marked the emergence of Service Science when disciplinary studies of business-to-customer service systems intertwined to meet the needs of a new era of business-to-business and global service ecosystems. Today, the evolving discipline of Service Science involves advanced technologies, such as smartphones, cloud, social platforms, big data analytics, and artificial intelligence. These technologies are reshaping the service landscape, transforming both business models and public policy, ranging from retail and hospitality to transportation and communications. By looking through the eyes of today’s new Service Scientists, it is anticipated that value and grand challenges will emerge from the integration of theories, methods, and techniques brought together in the first volume, but which are now rooted more deeply in service-dominant logic and systems thinking in this second volume. The handbook is divided into four parts: 1) Service Experience--On the Human-centered Nature of Service; 2) Service Systems–On the Nature of Service Interactions; 3) Service Ecosystems–On the Broad Context of Service; 4) Challenges–On Rethinking the Theory and Foundations of Service Science. The chapters add clarity on how to identify, enable, and measure service, thus allowing for new ideas and connections made to physics, design, computer science, and data science and analytics for advancing service innovation and the welfare of society. Handbook of Service Science, Volume II offers a thorough reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.
Author: Allen Kent
Publisher: CRC Press
ISBN: 9780824720582
Category : Language Arts & Disciplines
Languages : en
Pages : 368
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Book Description
Supplement 21: Concept-Based Indexing and Retrieval of Hypermedia Information to Using Self-Checkout Technology to Increase Productivity and Patron Service in the Library.
Author: Jiazhen Huo
Publisher: Springer Science & Business Media
ISBN: 3642344976
Category : Business & Economics
Languages : en
Pages : 472
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Book Description
A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. Many cases about China’s service enterprises are incorporated in the book, in the hope of providing readers an insight into not only service science but also the development of China’s service economy.
Author: Charles D. Patterson
Publisher: Scarecrow Press
ISBN: 9780810826403
Category : Education
Languages : en
Pages : 278
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Book Description
A tribute to the library profession, this festschrift explores the various service roles of professional librarians. Presented in three parts, A Service Profession discusses the roles in support of scholarly communication, examines library and information science organizations, and suggests strategies for developing leadership within the profession. Kathleen de la Pena McCook, John M. Budd, and Dana Watson offer perspectives on the processes involved in scholarly publishing. Opportunities for professional action through organizations are explored by Danny P. Wallace, Joseph Mika, and Bert R. Boyce. Connie Van Fleet and Donald E. Riggs underscore the importance of personal commitment in developing excellence in libraries today and in the future.
Author: John Feather
Publisher: Routledge
ISBN: 1134513208
Category : Reference
Languages : en
Pages : 722
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Book Description
The International Encyclopedia of Information and Library Science was published to widespread acclaim in 1996, and has become the major reference work in the field. This eagerly awaited new edition has been fully revised and updated to take full account of the many and radical changes which have taken place since the Encyclopedia was originally conceived. With nearly 600 entries, written by a global team of over 150 contributors, the subject matter ranges from mobile library services provided by camel and donkey transport to search engines, portals and the World Wide Web. The new edition retains the successful structure of the first with an alphabetical organization providing the basic framework of a coherent collection of connected entries. Conceptual entries explore and explicate all the major issues, theories and activities in information and library science, such as the economics of information and information management. A wholly new entry on information systems, and enhanced entries on the information professions and the information society, are key features of this new edition. Topical entries deal with more specific subjects, such as collections management and information services for ethnic minorities. New or completely revised entries include a group of entries on information law, and a collection of entries on the Internet and the World Wide Web.
