Author: Dana Shilling
Publisher: Wolters Kluwer
ISBN: 1543817866
Category : Business & Economics
Languages : en
Pages : 1890
Book Description
The Complete Guide to Human Resources and the Law will help you navigate complex and potentially costly Human Resources issues. You'll know what to do (and what not to do) to avoid costly mistakes or oversights, confront HR problems - legally and effectively - and understand the rules. The Complete Guide to Human Resources and the Law offers fast, dependable, plain English legal guidance for HR-related situations from ADA accommodation, diversity training, and privacy issues to hiring and termination, employee benefit plans, compensation, and recordkeeping. It brings you the most up-to-date information as well as practical tips and checklists in a well-organized, easy-to-use resource.
Complete Guide to Human Resources and the Law, 2021 Edition
Author: Dana Shilling
Publisher: Wolters Kluwer
ISBN: 1543817866
Category : Business & Economics
Languages : en
Pages : 1890
Book Description
The Complete Guide to Human Resources and the Law will help you navigate complex and potentially costly Human Resources issues. You'll know what to do (and what not to do) to avoid costly mistakes or oversights, confront HR problems - legally and effectively - and understand the rules. The Complete Guide to Human Resources and the Law offers fast, dependable, plain English legal guidance for HR-related situations from ADA accommodation, diversity training, and privacy issues to hiring and termination, employee benefit plans, compensation, and recordkeeping. It brings you the most up-to-date information as well as practical tips and checklists in a well-organized, easy-to-use resource.
Publisher: Wolters Kluwer
ISBN: 1543817866
Category : Business & Economics
Languages : en
Pages : 1890
Book Description
The Complete Guide to Human Resources and the Law will help you navigate complex and potentially costly Human Resources issues. You'll know what to do (and what not to do) to avoid costly mistakes or oversights, confront HR problems - legally and effectively - and understand the rules. The Complete Guide to Human Resources and the Law offers fast, dependable, plain English legal guidance for HR-related situations from ADA accommodation, diversity training, and privacy issues to hiring and termination, employee benefit plans, compensation, and recordkeeping. It brings you the most up-to-date information as well as practical tips and checklists in a well-organized, easy-to-use resource.
The Service Culture Handbook
Author: Jeff Toister
Publisher:
ISBN: 9780692842003
Category :
Languages : en
Pages : 188
Book Description
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute
Publisher:
ISBN: 9780692842003
Category :
Languages : en
Pages : 188
Book Description
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute
Diving into Secure Access Service Edge
Author: Jeremiah Ginn
Publisher: Packt Publishing Ltd
ISBN: 1803237538
Category : Computers
Languages : en
Pages : 192
Book Description
Implement Secure Access Service Edge (SASE) for secure network and application communications, exploring SASE services including SD-WAN, ZTF, and more with expert Jeremiah Ginn who helps CxO leaders achieve SASE success Key FeaturesMerge networking and security services into a single architecture to simplify network infrastructureExplore how zero trust network access (ZTNA) restricts access to provide native application segmentationFocus on a native, multitenant cloud architecture that scales dynamically with demandBook Description The SASE concept was coined by Gartner after seeing a pattern emerge in cloud and SD-WAN projects where full security integration was needed. The market behavior lately has sparked something like a "space race" for all technology manufacturers and cloud service providers to offer a "SASE" solution. The current training available in the market is minimal and manufacturer-oriented, with new services being released every few weeks. Professional architects and engineers trying to implement SASE need to take a manufacturer-neutral approach. This guide provides a foundation for understanding SASE, but it also has a lasting impact because it not only addresses the problems that existed at the time of publication, but also provides a continual learning approach to successfully lead in a market that evolves every few weeks. Technology teams need a tool that provides a model to keep up with new information as it becomes available and stay ahead of market hype. With this book, you'll learn about crucial models for SASE success in designing, building, deploying, and supporting operations to ensure the most positive user experience (UX). In addition to SASE, you'll gain insight into SD-WAN design, DevOps, zero trust, and next-generation technical education methods. What you will learnDevelop a comprehensive understanding of SASE from a market and technical perspectiveUnderstand SASE services and components included in SASE solutionsMove logically from prescriptive design to policy-based design and orchestrationUnderstand standard SASE use cases and how to integrate future componentsConvert from a legacy network design model to a secure DevOps model for future projectsUse a functional design overlay to eliminate inter-service competition for the control plane of the SASE serviceWho this book is for This book is for technology and security leaders and specifically for any CTO, CSO, CISO, or CIO looking for an executive approach to SASE for their organization. Anyone implementing SD-WAN, SASE, and SASE services for cloud, network, and security infrastructure will also find this book helpful.
Publisher: Packt Publishing Ltd
ISBN: 1803237538
Category : Computers
Languages : en
Pages : 192
Book Description
Implement Secure Access Service Edge (SASE) for secure network and application communications, exploring SASE services including SD-WAN, ZTF, and more with expert Jeremiah Ginn who helps CxO leaders achieve SASE success Key FeaturesMerge networking and security services into a single architecture to simplify network infrastructureExplore how zero trust network access (ZTNA) restricts access to provide native application segmentationFocus on a native, multitenant cloud architecture that scales dynamically with demandBook Description The SASE concept was coined by Gartner after seeing a pattern emerge in cloud and SD-WAN projects where full security integration was needed. The market behavior lately has sparked something like a "space race" for all technology manufacturers and cloud service providers to offer a "SASE" solution. The current training available in the market is minimal and manufacturer-oriented, with new services being released every few weeks. Professional architects and engineers trying to implement SASE need to take a manufacturer-neutral approach. This guide provides a foundation for understanding SASE, but it also has a lasting impact because it not only addresses the problems that existed at the time of publication, but also provides a continual learning approach to successfully lead in a market that evolves every few weeks. Technology teams need a tool that provides a model to keep up with new information as it becomes available and stay ahead of market hype. With this book, you'll learn about crucial models for SASE success in designing, building, deploying, and supporting operations to ensure the most positive user experience (UX). In addition to SASE, you'll gain insight into SD-WAN design, DevOps, zero trust, and next-generation technical education methods. What you will learnDevelop a comprehensive understanding of SASE from a market and technical perspectiveUnderstand SASE services and components included in SASE solutionsMove logically from prescriptive design to policy-based design and orchestrationUnderstand standard SASE use cases and how to integrate future componentsConvert from a legacy network design model to a secure DevOps model for future projectsUse a functional design overlay to eliminate inter-service competition for the control plane of the SASE serviceWho this book is for This book is for technology and security leaders and specifically for any CTO, CSO, CISO, or CIO looking for an executive approach to SASE for their organization. Anyone implementing SD-WAN, SASE, and SASE services for cloud, network, and security infrastructure will also find this book helpful.
Complete Guide to Human Resources and the Law, 2023 Edition (IL)
Author: Shilling
Publisher: Wolters Kluwer Law & Business
ISBN: 1543855415
Category : Labor laws and legislation
Languages : en
Pages : 1888
Book Description
Publisher: Wolters Kluwer Law & Business
ISBN: 1543855415
Category : Labor laws and legislation
Languages : en
Pages : 1888
Book Description
Organization Development
Author: Mee-Yan Cheung-Judge
Publisher: Kogan Page Publishers
ISBN: 0749470186
Category : Business & Economics
Languages : en
Pages : 448
Book Description
Written by two of the leading experts in the field, Organization Development is a guide to the basic principles of effective organization development. A compendium of theories, practices, diagnostics techniques and figures, it provides practical advice for identifying an organization's needs and determining the most appropriate course of action to maximize organizational capability. It provides an overview of the history and theory of OD and addresses the various phases, the role of the practitioner, aspects of power and politics, and the human resources context. The book also discusses organizational design, culture change, managing transformational change, and developing effective leadership. Bridging the gap between theory and practice, this fully updated new edition of Organization Development now includes coverage of complexity and chaos theory, new case studies describing OD practices and attitudes in countries outside of the US and UK, and new chapters on change and culture and on employee engagement and wellbeing. The authors also have added emphasis on the collaborations between OD and HR functions. It provides a wealth of helpful advice for OD practitioners, HR professionals and those with an interest in helping develop their organization.
Publisher: Kogan Page Publishers
ISBN: 0749470186
Category : Business & Economics
Languages : en
Pages : 448
Book Description
Written by two of the leading experts in the field, Organization Development is a guide to the basic principles of effective organization development. A compendium of theories, practices, diagnostics techniques and figures, it provides practical advice for identifying an organization's needs and determining the most appropriate course of action to maximize organizational capability. It provides an overview of the history and theory of OD and addresses the various phases, the role of the practitioner, aspects of power and politics, and the human resources context. The book also discusses organizational design, culture change, managing transformational change, and developing effective leadership. Bridging the gap between theory and practice, this fully updated new edition of Organization Development now includes coverage of complexity and chaos theory, new case studies describing OD practices and attitudes in countries outside of the US and UK, and new chapters on change and culture and on employee engagement and wellbeing. The authors also have added emphasis on the collaborations between OD and HR functions. It provides a wealth of helpful advice for OD practitioners, HR professionals and those with an interest in helping develop their organization.
Handbook on Evaluation
Author: Reinhard Stockmann
Publisher: Edward Elgar Publishing
ISBN: 1035321483
Category : Social Science
Languages : en
Pages : 421
Book Description
In this Handbook, Reinhard Stockmann and other esteemed experts in the field provide a systematic and comprehensive exploration into the planning, process, implementation and utilisation of evaluations. Covering the process and individual steps of evaluation in detail, in chronological order and in terms of practical application, it identifies the characteristics and standards that distinguish a professionally and competently conducted evaluation.
Publisher: Edward Elgar Publishing
ISBN: 1035321483
Category : Social Science
Languages : en
Pages : 421
Book Description
In this Handbook, Reinhard Stockmann and other esteemed experts in the field provide a systematic and comprehensive exploration into the planning, process, implementation and utilisation of evaluations. Covering the process and individual steps of evaluation in detail, in chronological order and in terms of practical application, it identifies the characteristics and standards that distinguish a professionally and competently conducted evaluation.
Guidelines Manual
Author: United States Sentencing Commission
Publisher:
ISBN:
Category : Sentences (Criminal procedure)
Languages : en
Pages : 456
Book Description
Publisher:
ISBN:
Category : Sentences (Criminal procedure)
Languages : en
Pages : 456
Book Description
Clinical Systems and Programming in Human Services Organizations
Author: Frank L. Bird
Publisher: Academic Press
ISBN: 0323854400
Category : Psychology
Languages : en
Pages : 158
Book Description
Clinical Systems and Programming in Human Services Organizations: EnvisionSMARTTM: A Melmark Model of Administration and Operation provides a step-by-step plan for creating clinical programs within HSOs using Functional Behavioral Assessment (FBA) and Functional Analysis (FA) Systems. This includes establishing standards and guidelines for behavior support plans that meet federal and state guidelines. Readers are also provided with instructions and templates on how prepare clinical "report cards to track patient progress. The book promotes a multidisciplinary working environment for clinicians to help foster collaboration amongst medical, nursing, psychiatric and allied professionals. Human Service Organizations (HSO) are groups, both public and private with one main goal, to enhance human well-being.With the decrease of federal funding for these services, many private HSOs have been created to supplement the void. To ensure that these HSOs provide adequate services to their patients, it is vital that they adopt an effective model. The Organizational Behavior Management (OBM) model is an effective approach to designing, implementing and maintaining services within HSOs. Each volume in this series highlights key concepts and applications pertinent to each division of HSOs and is written in a user-friendly format. - Provides instructions on how to create standardized training curriculum for clinicians - Includes templates on how to develop a behavior support plan for patients - Discusses the importance of peer-review and implementation into daily practice - Covers how to prepare clinical "report cards" to evaluate the patient's progress and measure their outcomes
Publisher: Academic Press
ISBN: 0323854400
Category : Psychology
Languages : en
Pages : 158
Book Description
Clinical Systems and Programming in Human Services Organizations: EnvisionSMARTTM: A Melmark Model of Administration and Operation provides a step-by-step plan for creating clinical programs within HSOs using Functional Behavioral Assessment (FBA) and Functional Analysis (FA) Systems. This includes establishing standards and guidelines for behavior support plans that meet federal and state guidelines. Readers are also provided with instructions and templates on how prepare clinical "report cards to track patient progress. The book promotes a multidisciplinary working environment for clinicians to help foster collaboration amongst medical, nursing, psychiatric and allied professionals. Human Service Organizations (HSO) are groups, both public and private with one main goal, to enhance human well-being.With the decrease of federal funding for these services, many private HSOs have been created to supplement the void. To ensure that these HSOs provide adequate services to their patients, it is vital that they adopt an effective model. The Organizational Behavior Management (OBM) model is an effective approach to designing, implementing and maintaining services within HSOs. Each volume in this series highlights key concepts and applications pertinent to each division of HSOs and is written in a user-friendly format. - Provides instructions on how to create standardized training curriculum for clinicians - Includes templates on how to develop a behavior support plan for patients - Discusses the importance of peer-review and implementation into daily practice - Covers how to prepare clinical "report cards" to evaluate the patient's progress and measure their outcomes
The Handbook of Board Governance
Author: Richard Leblanc
Publisher: John Wiley & Sons
ISBN: 1119909279
Category : Business & Economics
Languages : en
Pages : 1556
Book Description
Explore the practical realities of corporate governance in public, private, and not-for-profit environments In the newly revised third edition of The Handbook of Board Governance: A Comprehensive Guide for Public, Private and Not for Profit Board Members, award-winning professor and lawyer Dr. Richard Leblanc delivers a comprehensive overview of all relevant topics in corporate governance. Each chapter is written by a subject matter expert working in academia or industry and illuminates a different area of board governance: value creation and the strategic role of the Board, risk governance and oversight, board composition and diversity, the role of the board chair, blind spots and trendspotting in the boardroom, audit committee efficacy, and more. This latest edition contains updated coverage of a wide variety of key topics, including: Governing, auditing, and working from home, as well as conducting virtual and hybrid meetings New and necessary skillsets for directors, including contemporary environmental, social, and governance considerations for firms Diversity, equity, and inclusion issues impacting boards and firms, as well as the risks posed by corruption, organized crime, and cyber-crime An essential resource for board members and directors of organizations of all kinds, The Handbook of Board Governance is also an important source of information for managers and executives seeking greater understanding of the role of the board in the day-to-day and long-term management of a modern firm.
Publisher: John Wiley & Sons
ISBN: 1119909279
Category : Business & Economics
Languages : en
Pages : 1556
Book Description
Explore the practical realities of corporate governance in public, private, and not-for-profit environments In the newly revised third edition of The Handbook of Board Governance: A Comprehensive Guide for Public, Private and Not for Profit Board Members, award-winning professor and lawyer Dr. Richard Leblanc delivers a comprehensive overview of all relevant topics in corporate governance. Each chapter is written by a subject matter expert working in academia or industry and illuminates a different area of board governance: value creation and the strategic role of the Board, risk governance and oversight, board composition and diversity, the role of the board chair, blind spots and trendspotting in the boardroom, audit committee efficacy, and more. This latest edition contains updated coverage of a wide variety of key topics, including: Governing, auditing, and working from home, as well as conducting virtual and hybrid meetings New and necessary skillsets for directors, including contemporary environmental, social, and governance considerations for firms Diversity, equity, and inclusion issues impacting boards and firms, as well as the risks posed by corruption, organized crime, and cyber-crime An essential resource for board members and directors of organizations of all kinds, The Handbook of Board Governance is also an important source of information for managers and executives seeking greater understanding of the role of the board in the day-to-day and long-term management of a modern firm.
ERISA
Author: Andrew L. Oringer
Publisher: Wolters Kluwer Law & Business
ISBN: 1543880525
Category : Pension trusts
Languages : en
Pages : 1264
Book Description
Publisher: Wolters Kluwer Law & Business
ISBN: 1543880525
Category : Pension trusts
Languages : en
Pages : 1264
Book Description