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Author: Rob Botwright
Publisher: Rob Botwright
ISBN: 1839387459
Category : Business & Economics
Languages : en
Pages : 217
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Book Description
🚀 Welcome to the Service Desk Manager Bootcamp! 🚀 Are you ready to take your service desk management skills to the next level? Introducing our exclusive book bundle: "Service Desk Manager Bootcamp: ITIL 4 Standards, KPI & SLA Management." 📚 In this comprehensive bundle, you'll gain access to four essential books that cover everything you need to know to excel in service desk management: 📘 BOOK 1: Service Desk Essentials: A Beginner's Guide to ITIL 4 Standard Get started on the right foot with this beginner's guide to ITIL 4 Standard. Learn the core principles and practices of IT service management and align IT services with business objectives. 📘 BOOK 2: Mastering KPIs: Optimizing Service Desk Performance Unlock the secrets to optimizing service desk performance with this book. Discover how to identify, define, and track key performance indicators (KPIs) to enhance customer satisfaction and drive organizational success. 📘 BOOK 3: SLA Mastery: Advanced Strategies for Service Desk Managers Take your SLA management skills to the next level with advanced strategies and techniques. Learn how to negotiate, implement, and manage SLAs to ensure compliance and alignment with business objectives. 📘 BOOK 4: Beyond Basics: Expert Insights into Service Desk Management in the Digital Age Stay ahead of the curve with expert insights into service desk management in the digital age. Explore innovative approaches, emerging technologies, and best practices for delivering exceptional customer experiences. With over 3000 characters of expert guidance and practical strategies, this book bundle is your ticket to service desk excellence. Whether you're a beginner looking to build a strong foundation or an experienced manager seeking advanced techniques, the Service Desk Manager Bootcamp has something for everyone. Don't miss out on this opportunity to elevate your service desk management skills and drive organizational success. Get your hands on the Service Desk Manager Bootcamp book bundle today! 🌟
Author: Rob Botwright
Publisher: Rob Botwright
ISBN: 1839387459
Category : Business & Economics
Languages : en
Pages : 217
Get Book Here
Book Description
🚀 Welcome to the Service Desk Manager Bootcamp! 🚀 Are you ready to take your service desk management skills to the next level? Introducing our exclusive book bundle: "Service Desk Manager Bootcamp: ITIL 4 Standards, KPI & SLA Management." 📚 In this comprehensive bundle, you'll gain access to four essential books that cover everything you need to know to excel in service desk management: 📘 BOOK 1: Service Desk Essentials: A Beginner's Guide to ITIL 4 Standard Get started on the right foot with this beginner's guide to ITIL 4 Standard. Learn the core principles and practices of IT service management and align IT services with business objectives. 📘 BOOK 2: Mastering KPIs: Optimizing Service Desk Performance Unlock the secrets to optimizing service desk performance with this book. Discover how to identify, define, and track key performance indicators (KPIs) to enhance customer satisfaction and drive organizational success. 📘 BOOK 3: SLA Mastery: Advanced Strategies for Service Desk Managers Take your SLA management skills to the next level with advanced strategies and techniques. Learn how to negotiate, implement, and manage SLAs to ensure compliance and alignment with business objectives. 📘 BOOK 4: Beyond Basics: Expert Insights into Service Desk Management in the Digital Age Stay ahead of the curve with expert insights into service desk management in the digital age. Explore innovative approaches, emerging technologies, and best practices for delivering exceptional customer experiences. With over 3000 characters of expert guidance and practical strategies, this book bundle is your ticket to service desk excellence. Whether you're a beginner looking to build a strong foundation or an experienced manager seeking advanced techniques, the Service Desk Manager Bootcamp has something for everyone. Don't miss out on this opportunity to elevate your service desk management skills and drive organizational success. Get your hands on the Service Desk Manager Bootcamp book bundle today! 🌟
Author: Rob Botwright
Publisher: Rob Botwright
ISBN: 1839387424
Category : Computers
Languages : en
Pages : 215
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Book Description
🚀 Introducing the ultimate guide to mastering the art of service desk management! 🖥️ 🔧 The "Service Desk Analyst Bootcamp" bundle is your go-to resource for mastering the maintenance, configuration, and installation of hardware and software systems. With four comprehensive books packed with essential knowledge and practical tips, you'll be equipped to tackle any challenge that comes your way. 📚 In Book 1 - "Service Desk Essentials: A Beginner's Guide to Hardware and Software Basics," you'll build a solid foundation in hardware and software fundamentals. From understanding hardware components to navigating operating systems, this book covers everything you need to know to get started in the world of IT support. 💡 Ready to take your troubleshooting skills to the next level? Book 2 - "Mastering Service Desk Troubleshooting: Configuring Software for Efficiency" is here to help. Learn how to identify and resolve common software issues, optimize performance, and troubleshoot compatibility problems like a pro. 🔍 Dive deeper into hardware maintenance and optimization with Book 3 - "Advanced Service Desk Techniques: Hardware Maintenance and Optimization." From hardware diagnostics to preventive maintenance, you'll discover expert strategies for keeping your systems running smoothly. 💻 And finally, in Book 4 - "Expert Service Desk Strategies: Installing and Managing Complex Software Systems," you'll learn how to tackle the most challenging tasks in software deployment and management. From deploying enterprise-level applications to managing complex configurations, you'll gain the skills you need to excel in your role. 👩💼 Whether you're just starting out in IT support or looking to level up your skills, the "Service Desk Analyst Bootcamp" bundle has you covered. Get your hands on this invaluable resource today and become the ultimate service desk analyst! 🌟
Author: Peter Cross
Publisher: Taylor & Francis
ISBN: 1000910725
Category : Business & Economics
Languages : en
Pages : 524
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Book Description
Project Management Bootcamp is a pragmatic guide for those who need to understand how to deliver projects successfully. The reader journeys through a project stage by stage, discovering what project managers commonly need to achieve at each step. Each step is supported by tables, charts, tips, and tools, which readers may adopt or adapt to their needs, and different ways of organising and delivering projects, including agile approaches, are considered. Because theory can only get you so far, a key element of the book is learning from real projects drawing on the experience of project managers working across three continents. Each chapter ends with challenges to readers to reflect on their learning, which can be based on a theoretical case study or their own project. The result is a reflective framework that charts their learning and their project management journey from initiation to closure. Project Management Bootcamp is essential reading for junior and mid-level career project managers, as well as any professionals who finds themselves in charge of a project and are unsure how to get the best result. Students in business and management courses at undergraduate and postgraduate levels will also value its setting of theory into a practical context.
Author: Edward T. Reilly
Publisher: AMACOM Div American Mgmt Assn
ISBN: 081442001X
Category : Business & Economics
Languages : en
Pages : 258
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Book Description
The collective wisdom of The American Management Association-right at your fingertips.
Author: Rob Botwright
Publisher:
ISBN: 9781839387463
Category : Computers
Languages : en
Pages : 0
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Book Description
���� Welcome to the Service Desk Manager Bootcamp! ���� Are you ready to take your service desk management skills to the next level? Introducing our exclusive book bundle: "Service Desk Manager Bootcamp: ITIL 4 Standards, KPI & SLA Management." ���� In this comprehensive bundle, you'll gain access to four essential books that cover everything you need to know to excel in service desk management: ���� BOOK 1: Service Desk Essentials: A Beginner's Guide to ITIL 4 Standard Get started on the right foot with this beginner's guide to ITIL 4 Standard. Learn the core principles and practices of IT service management and align IT services with business objectives. ���� BOOK 2: Mastering KPIs: Optimizing Service Desk Performance Unlock the secrets to optimizing service desk performance with this book. Discover how to identify, define, and track key performance indicators (KPIs) to enhance customer satisfaction and drive organizational success. ���� BOOK 3: SLA Mastery: Advanced Strategies for Service Desk Managers Take your SLA management skills to the next level with advanced strategies and techniques. Learn how to negotiate, implement, and manage SLAs to ensure compliance and alignment with business objectives. ���� BOOK 4: Beyond Basics: Expert Insights into Service Desk Management in the Digital Age Stay ahead of the curve with expert insights into service desk management in the digital age. Explore innovative approaches, emerging technologies, and best practices for delivering exceptional customer experiences. With over 3000 characters of expert guidance and practical strategies, this book bundle is your ticket to service desk excellence. Whether you're a beginner looking to build a strong foundation or an experienced manager seeking advanced techniques, the Service Desk Manager Bootcamp has something for everyone. Don't miss out on this opportunity to elevate your service desk management skills and drive organizational success. Get your hands on the Service Desk Manager Bootcamp book bundle today! ����
Author: Jenefeness Houston
Publisher: Lulu.com
ISBN: 1365192520
Category : Self-Help
Languages : en
Pages : 68
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Book Description
This is the NEW AND IMPROVED workbook that is intended to help you identify some behaviors that will bring you to a fiscally fit state of being in the next 21 days. The workbook covers basic principles that are easily transferable into your financial situation, regardless if you are already deep in debt or simply staying afloat. Four areas of personal finance - credit, budgeting, savings and debt elimination are covered in the exercises. The objective for each section is to challenge you to take a realistic look at where you are, and inspire you to do better. This is a practical application of what it takes to become fiscally fit and join the credit improvement movement that is sweeping this nation. The hashtags to bring awareness and empowerment to this nationwide effort are #creditimprovementmovement #fiscallyfab #21dayfiscalbootcamp #creditisqueen! Now, let's WTF (WORK THEM FINANCES)!!
Author: David Feinleib
Publisher: Apress
ISBN: 1484200403
Category : Business & Economics
Languages : en
Pages : 236
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Book Description
Investors and technology gurus have called big data one of the most important trends to come along in decades. Big Data Bootcamp explains what big data is and how you can use it in your company to become one of tomorrow’s market leaders. Along the way, it explains the very latest technologies, companies, and advancements. Big data holds the keys to delivering better customer service, offering more attractive products, and unlocking innovation. That’s why, to remain competitive, every organization should become a big data company. It’s also why every manager and technology professional should become knowledgeable about big data and how it is transforming not just their own industries but the global economy. And that knowledge is just what this book delivers. It explains components of big data like Hadoop and NoSQL databases; how big data is compiled, queried, and analyzed; how to create a big data application; and the business sectors ripe for big data-inspired products and services like retail, healthcare, finance, and education. Best of all, your guide is David Feinleib, renowned entrepreneur, venture capitalist, and author of Why Startups Fail. Feinleib’s Big Data Landscape, a market map featured and explained in the book, is an industry benchmark that has been viewed more than 150,000 times and is used as a reference by VMWare, Dell, Intel, the U.S. Government Accountability Office, and many other organizations. Feinleib also explains: • Why every businessperson needs to understand the fundamentals of big data or get run over by those who do • How big data differs from traditional database management systems • How to create and run a big data project • The technical details powering the big data revolution Whether you’re a Fortune 500 executive or the proprietor of a restaurant or web design studio, Big Data Bootcamp will explain how you can take full advantage of new technologies to transform your company and your career.
Author: Dan Mezick
Publisher: McGraw-Hill Companies
ISBN: 9780071345347
Category : Computers
Languages : en
Pages : 692
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Book Description
Expertly designed for easy comprehension and retention, this full-immersion study guide delivers the essentials you need to confidently:
Author: Bernice Kao
Publisher: Bloomsbury Publishing USA
ISBN: 1610691539
Category : Language Arts & Disciplines
Languages : en
Pages : 152
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Book Description
This unique book covers the who, what, when, where, why, and, most important, the HOW of creating a career center or jobseeker program in a public library. Blueprint for a Job Center at Your Library provides a practical, down-to-earth guide for library staff who wish to better meet one of their patrons' most pressing needs. The book covers everything from program planning for classes, workshops, and special events to career advising, resources and facilities, recruiting personnel, funding, outreach and promotion, and program evaluation. The authors share a plethora of tips and tricks that can be customized to enable even small public libraries to offer job-search help. Real-life examples and case studies from across the United States show the blueprint in action. Even those who already have a job center in their library will learn about forming resourceful partnerships, gain new ideas for funding sources, and discover innovative services they can provide easily and affordably.
Author: Richard Seltzer
Publisher: Seltzer Books
ISBN: 1455396125
Category : Computers
Languages : en
Pages : 298
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Book Description
First published in 2002. The specific examples are dated, because business on the Internet changes rapidly. But the underlying principles and lessons hold true. "You're in basic training for the battle of your life. Your mission is to keep your company alive and to help it move forward quickly in unfamiliar territory. You must master the tools and techniques needed to serve customers and beat the competition into he strange and potentially hostile online business environment. This no-nonsense, tip-driven guide targets key activities that anyone can perform to truly achieve online business success. Internet marketing pioneer Richard Seltzer gets managers out of the boardroom and into the trenches for crucial hands-on Web experience -- which provides insight into how to win on the e-commerce battlefield. He also helps entrepreneurs develop a viable business model without depending on high-priced design services and consultants, as well as gives technology-oriented professionals a broad business perspective for tackling new online responsibilities."
