Reinventing Service at the IRS

Reinventing Service at the IRS PDF Author: United States. Internal Revenue Service. Customer Service Task Force
Publisher:
ISBN:
Category : Tax administration and procedure
Languages : en
Pages : 128

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Reinventing Service at the IRS

Reinventing Service at the IRS PDF Author: United States. Internal Revenue Service. Customer Service Task Force
Publisher:
ISBN:
Category : Tax administration and procedure
Languages : en
Pages : 128

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Book Description


A Plan for Reinventing the IRS.

A Plan for Reinventing the IRS. PDF Author: United States. Internal Revenue Service
Publisher:
ISBN:
Category : Americans
Languages : en
Pages : 20

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Modernizing America's Tax Agency

Modernizing America's Tax Agency PDF Author: United States. Internal Revenue Service
Publisher:
ISBN:
Category : Tax administration and procedure
Languages : en
Pages : 84

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Tele-tax

Tele-tax PDF Author: United States. Internal Revenue Service
Publisher:
ISBN:
Category : Tax administration and procedure
Languages : en
Pages : 12

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Book Description


Internal Revenue Service's Methods

Internal Revenue Service's Methods PDF Author: United States. Congress. Senate. Committee on Appropriations. Subcommittee on Treasury and General Government
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 96

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Transforming Public Services by Design

Transforming Public Services by Design PDF Author: Sabine Junginger
Publisher: Taylor & Francis
ISBN: 1317007875
Category : Business & Economics
Languages : en
Pages : 200

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Book Description
For policy makers and policy implementers, design challenges abound. Every design challenge presents an opportunity for change and transformation. To get from policy intent to policy outcome, however, is not a straightforward journey. It involves people and services as much as it involves policies and organizations. Of all organizations, perhaps government agencies are perceived to be the least likely to change. They are embedded in enormous bureaucratic structures that have grown over decades, if not centuries. In effect, many people have given up hope that such an institution can ever change its ways of doing business. And yet, from a human-centered design perspective, they present a fabulous challenge. Designed by people for people, they have a mandate to be citizen-centered, but they often fall short of this goal. If human-centered design can make a difference in this organizational context, it is likely to have an equal or greater impact on an organization that shows more flexibility; for example, one that is smaller in size and less entangled in legal or political frameworks. Transforming Public Services by Design offers a human-centered design perspective on policies, organizations and services. Three design projects by large-scale government agencies illustrate the implications for organizations and the people involved in designing public services: the Tax Forms Simplification Project by the Internal Revenue Service (1978-1983), the Domestic Mail Manual Transformation Project by the United States Postal Service (2001-2005) and the Integrated Tax Design Project by the Australian Tax Office. These case studies offer a unique demonstration of the role of human-centered design in policy context. This book aims to support designers and managers of all backgrounds who want to know more about reorienting policies, organizations and services around people.

The Internal Revenue Service's Initiatives to Reduce Regulatory and Paperwork Burdens on Small Business

The Internal Revenue Service's Initiatives to Reduce Regulatory and Paperwork Burdens on Small Business PDF Author: United States. Congress. House. Committee on Small Business
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 128

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Book Description


Reinventing Government

Reinventing Government PDF Author: United States. General Accounting Office
Publisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages : 90

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Book Description


Valuing Intellectual Capital

Valuing Intellectual Capital PDF Author: Gio Wiederhold
Publisher: Springer Science & Business Media
ISBN: 1461466113
Category : Business & Economics
Languages : en
Pages : 602

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Book Description
Valuing Intellectual Capital provides readers with prescriptive strategies and practical insights for estimating the value of intellectual property (IP) and the people who create that IP within multinational companies. This book addresses the crucial topic of taxation from a rigorous and quantitative perspective, backed by experience and original research that illustrates how large corporations need to measure the worth of their intangible assets. Each method in the text is applied through the lens of a model corporation, in order for readers to understand and quantify the operation of a real-world multinational enterprise and pinpoint how companies easily misvalue their intellectual capital when transferring IP rights to offshore tax havens. The effect contributes to the issues that can lead to budgetary crises, such as the so-called “fiscal cliff” that was partially averted by passage of the American Taxpayer Relief Act on New Year’s day 2013. This book also features a chapter containing recommendations for a fair and balanced corporate tax structure free of misvaluation and questionable mechanisms. CFOs, corporate auditors, corporate financial analysts, corporate financial planners, economists, and journalists working with issues of taxation will benefit from the concepts and background presented in the book. The material clearly indicates how a trustworthy valuation of intellectual capital allows a realistic assessment of a company’s income, earnings, and obligations.​ Because of the intense interest in the topic of corporate tax avoidance the material is organized to be accessible to a broad audience.

The Regulatory Craft

The Regulatory Craft PDF Author: Malcolm K. Sparrow
Publisher: Rowman & Littlefield
ISBN: 0815798288
Category : Law
Languages : en
Pages : 370

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Book Description
The Regulatory Craft tackles one of the most pressing public policy issues of our time—the reform of regulatory and enforcement practice. Malcolm K. Sparrow shows how the vogue prescriptions for reform (centered on concepts of customer service and process improvement) fail to take account of the distinctive character of regulatory responsibilities—which involve the delivery of obligations rather than just services.In order to construct more balanced prescriptions for reform, Sparrow invites us to reconsider the central purpose of social regulation—the abatement or control of risks to society. He recounts the experiences of pioneering agencies that have confronted the risk-control challenge directly, developing operational capacities for specifying risk-concentrations, problem areas, or patterns of noncompliance, and then designing interventions tailored to each problem. At the heart of a new regulatory craftsmanship, according to Sparrow, lies the central notion, "pick important problems and fix them." This beguilingly simple idea turns out to present enormously complex implementation challenges and carries with it profound consequences for the way regulators organize their work, manage their discretion, and report their performance. Although the book is primarily aimed at regulatory and law-enforcement practitioners, it will also be invaluable for legislators, overseers, and others who care about the nature and quality of regulatory practice, and who want to know what kind of performance to demand from regulators and how it might be delivered. It stresses the enormous benefit to society that might accrue from development of the risk-control art as a core professional skill for regulators.