Quality Management and Accounting in a New Zealand Service Organization PDF Download
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Author: Paul Calcott
Publisher:
ISBN:
Category : Managerial accounting
Languages : en
Pages : 44
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Book Description
Author: Paul Calcott
Publisher:
ISBN:
Category : Managerial accounting
Languages : en
Pages : 44
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Book Description
Author: Christian N. Madu
Publisher: Springer Science & Business Media
ISBN: 1461552818
Category : Technology & Engineering
Languages : en
Pages : 830
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Book Description
Quality issues are occupying an increasingly prominent position in today's global business market, with firms seeking to compete on an international level on both price and quality. Consumers are demanding higher quality standards from manufacturers and service providers, while virtually all industrialized nations have instituted quality programs to help indigenous corporations. A proliferation in nation-wide and regional quality awards such as the Baldridge award and certification to ISO 9000 series are making corporations world-wide quality-conscious and eager to implement programs of continuous improvement. To achieve competitiveness, quality practice is a necessity and this book offers an exposition of how quality can be attained. The Handbook of Total Quality Management: Explores in separate chapters new topics such as re-engineering, concurrent engineering, ISO standards, QFD, the Internet, the environment, advanced manufacturing technology and benchmarking Discusses the views of leading quality practitioners such as Derning, Juran, Ishikawa, Crosby and Taguchi throughout the book Considers important strategies for quality improvement, including initiation and performance evaluation through auditing, re-engineering, and process and design innovations. With contributions from 47 authors in 13 different countries, the Handbook of Total Quality Management is invaluable as a reference guide for anyone involved with quality management and deployment, including consultants, practitioners and engineers in the professional sector, and students and lecturers of information systems, management and industrial engineering.
Author: Christopher Pollitt
Publisher: Oxford University Press
ISBN: 0198795173
Category : Business & Economics
Languages : en
Pages : 409
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Book Description
This is the thoroughly revised fourth edition of the widely-used and established standard text on public management reform. The new edition retains the historical perspective back to 1980, but now directly addresses the pervasive effects of the Global Economic Crisis of 2008 on public sectors in the three continents covered.
Author: Su Mi Dahlgaard-Park
Publisher: SAGE Publications
ISBN: 1483346358
Category : Business & Economics
Languages : en
Pages : 992
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Book Description
Society, globally, has entered into what might be called the “service economy.” Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. “Quality management” has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors, as well. Today, we talk not only about product or service quality but have even expanded the framework of quality to quality of life and quality of environment. Thus, quality and services have emerged in parallel as closely interrelated fields. The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services? How do we define quality of products, quality of services, or quality of life? How are services distinguished from goods? How do we measure various aspects of quality and services? How can products and service quality be managed most effectively and efficiently? What is the role of customers in creation of values? These questions and more are explored within the pages of this two-volume, A-to-Z reference work.
Author:
Publisher: National Library Australia
ISBN:
Category :
Languages : en
Pages : 1220
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Book Description
Author:
Publisher: National Library Australia
ISBN:
Category :
Languages : en
Pages : 1106
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Book Description
Author: Standards Australia Limited
Publisher:
ISBN: 9781776911387
Category :
Languages : en
Pages : 19
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Book Description
Author:
Publisher: National Library Australia
ISBN:
Category :
Languages : en
Pages : 1022
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Book Description
Author: Erdem Gerard Tetteh
Publisher: IGI Global
ISBN: 1466673214
Category : Business & Economics
Languages : en
Pages : 365
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Book Description
"This book presents emerging research-based trends in the area of global quality lean six sigma networks and analysis through an interdisciplinary approach focusing on research, cases, and emerging technologies"--Provided by publisher.
Author:
Publisher:
ISBN:
Category : Australia
Languages : en
Pages : 1224
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Book Description
Vol. for 1963 includes section Current Australian serials; a subject list.
