ITIL® 4 Leader Digital and IT Strategy (DITS) Courseware

ITIL® 4 Leader Digital and IT Strategy (DITS) Courseware PDF Author: Van Haren Learning Solutions a.o.
Publisher: Van Haren
ISBN: 9401807337
Category : Architecture
Languages : en
Pages : 303

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Book Description
ITIL® 4 Leader Digital and IT Strategy (DITS) Courseware. ITIL® 4 DITS Is one of the two Strategic Leader (ITIL SL) modules. This module will concentrate on the alignment of digital business strategy with IT strategy. The module also incorporates how disruption from new technologies are impacting businesses in every industry and how company leaders are responding. The ITIL® 4 Leader: Digital and IT Strategy (DITS) module guide how the strategy should impact the design, delivery, and support of services throughout the service value chain of a company. This module advances the discussion around ITIL concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic decisions, by creating a suitable digital strategy aligned to the wider cross-organizational goals. This module is therefore directed towards IT and business directors, heads of department, aspiring C-Suite professionals, and other senior business leaders who want to strategically position an organization against digital disruptors craft a digital vision, and build a robust long term strategy.

ITIL® 4 Leader Digital and IT Strategy (DITS) Courseware

ITIL® 4 Leader Digital and IT Strategy (DITS) Courseware PDF Author: Van Haren Learning Solutions a.o.
Publisher: Van Haren
ISBN: 9401807337
Category : Architecture
Languages : en
Pages : 303

Get Book Here

Book Description
ITIL® 4 Leader Digital and IT Strategy (DITS) Courseware. ITIL® 4 DITS Is one of the two Strategic Leader (ITIL SL) modules. This module will concentrate on the alignment of digital business strategy with IT strategy. The module also incorporates how disruption from new technologies are impacting businesses in every industry and how company leaders are responding. The ITIL® 4 Leader: Digital and IT Strategy (DITS) module guide how the strategy should impact the design, delivery, and support of services throughout the service value chain of a company. This module advances the discussion around ITIL concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic decisions, by creating a suitable digital strategy aligned to the wider cross-organizational goals. This module is therefore directed towards IT and business directors, heads of department, aspiring C-Suite professionals, and other senior business leaders who want to strategically position an organization against digital disruptors craft a digital vision, and build a robust long term strategy.

PRINCE2 6de Editie Foundation Courseware Nederlands - 3de herziene druk

PRINCE2 6de Editie Foundation Courseware Nederlands - 3de herziene druk PDF Author: Douwe Brolsma
Publisher: Van Haren
ISBN: 9401803250
Category : Architecture
Languages : nl
Pages : 173

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Book Description
Dit Courseware pakket bestaat uit twee publicaties, PRINCE2 6de Editie Foundation Courseware (ISBN: 978 94 018 0326 7) en Projectmanagement op basis van PRINCE2® Editie 2009 (ISBN: 978 94 018 0004 4). Het Courseware is geschikt voor het Nederlandse PRINCE2 6de Editie examen. Tevens zijn er twee Nederlandse oefen examens van PRINCE2® 2009 toegevoegd voor studenten die toch liever het 2009 examen willen maken. Waarom een PRINCE2 training volgen? In ieder project komen zes variabelen voor, daarom zijn er bij een project zes aspecten die beheerdmoeten worden:- Geld, Tijd, Kwaliteit en Scope- Risico’s- BenefitsPRINCE2® is een geïntegreerd kader van processen en thema’s dat een handvat biedt voor het plannen, delegeren, toezicht houden en beheren van de zes aspecten van de prestaties van een project.Aan de hand van voorbeelden en opdrachten uit de praktijk wordt de methode verduidelijkt.De deelnemers worden zo optimaal voorbereid voor het PRINCE2® Foundation examen en krijgen ook handvatten aangereikt om in hun eigen praktijk mee aan de slag te gaan.PRINCE2® vormt een geïntegreerd raamwerk met AXELOS methoden en -modellen als ITIL®, M_o_R®, MSP®, MOV® en P3O®.Na afloop van deze training bent u beter instaat:• het belang, de plek, de toegevoegde waarde (benefits) en de succes- en faalfactoren vantesten in projecten te benoemen• de kenmerken, succes- en faalfactoren van projectmatig werken te beschrijven;• de uitgangspunten, het doel en de basisbegrippen van projectmatig werken volgensPRINCE2® te beschrijven;• de relatie van projecten tot de dagelijkse bedrijfsvoering van een organisatie te herkennenen te beschrijven;• de Principes, Thema’s en hoofdprocessen van PRINCE2® te benoemen, de onderlingerelaties tussen de hoofdprocessen te beschrijven en voorbeelden te geven van gegevens,resultaten en producten die tussen de hoofdprocessen uitgewisseld worden;• het belang te beschrijven van tijdige en inhoudelijk juiste communicatie met opdrachtgever(s) en medewerker(s).PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. This product is only for courseware partners, affiliates or designated students.

IT Service Management: ISO/IEC 20000 1:2018 - Introduction and Implementation Guide - Second edition

IT Service Management: ISO/IEC 20000 1:2018 - Introduction and Implementation Guide - Second edition PDF Author: Dolf van der Haven
Publisher: Van Haren
ISBN: 9401807035
Category : Architecture
Languages : en
Pages : 108

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Book Description
The revised standard for Service Management, ISO/IEC 20000-1: 2018 is the third version of the international standard for service management, replacing the 2011 edition. It provides requirements for the planning, design, transition, delivery and improvement of a Service Management System, which is the coordinated set of policies, processes, organisational structure and people to manage services. This book introduces the ISO/IEC 20000-1 standard as well as providing extensive practical advice on implementing an SMS that conforms to the requirements. It does so by referring to the ISO/IEC 20000-1:2018 documentation toolkit, which is separately available and contains dozens of templates that allow you to provide the documented evidence necessary.

Agile Scrum Handbook – 3rd edition

Agile Scrum Handbook – 3rd edition PDF Author: Nader K. Rad
Publisher: Van Haren
ISBN: 9401807604
Category : Architecture
Languages : en
Pages : 137

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Book Description
This book is a simple guide for anyone who wants to learn about the Agile concept and the Scrum framework by: understanding the reasons behind various approaches instead of just going through do’s and don’ts and clichés, and understanding the diversity and range of ideas in this domain rather than just the latest fashion. There are three types of content in this book: Fundamental concepts: The first and the last chapters are about the meaning and dynamics of Agile projects. They build a solid foundation that helps you learn the details on the one hand, and on the other hand, find your own way in projects. Frameworks: The Scrum chapter goes through all the details of this most popular framework because anyone involved in Agile projects these days needs to be familiar with it. Another necessity is Kanban, which is explored in its own chapter. Practices: There are chapters about Crystal, eXtreme Programming, and DSDM®, which all use these methods to explore the most common Agile practices and techniques.

IT Capability Maturity FrameworkTM (IT-CMFTM)

IT Capability Maturity FrameworkTM (IT-CMFTM) PDF Author: Van Haren Publishing
Publisher:
ISBN: 9789401800501
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
Business organizations, both public and private, are constantly challenged to innovate and generate real value. CIOs are uniquely well-positioned to seize this opportunity and adopt the role of business transformation partner, helping their organizations to grow and prosper with innovative, IT-enabled products, services and processes. To succeed in this, however, the IT function needs to manage an array of inter-related and inter-dependent disciplines focused on the generation of business value. In response to this need, the Innovation Value Institute, a cross-industry international consortium, developed the IT Capability Maturity Framework(TM) (IT-CMF(TM)). This second edition of the IT Capability Maturity Framework(TM) (IT-CMF(TM)) is a comprehensive suite of tried and tested practices, organizational assessment approaches, and improvement roadmaps covering key IT capabilities needed to optimize value and innovation in the IT function and the wider organization. It enables organizations to devise more robust strategies, make better-informed decisions, and perform more effectively, efficiently and consistently. IT-CMF is: - An integrated management toolkit covering 36 key capability management disciplines, with organizational maturity profiles, assessment methods, and improvement roadmaps for each. - A coherent set of concepts and principles, expressed in business language, that can be used to guide discussions on setting goals and evaluating performance. - A unifying (or umbrella) framework that complements other, domain-specific frameworks already in use in the organization, helping to resolve conflicts between them, and filling gaps in their coverage. - Industry/sector and vendor independent. IT-CMF can be used in any organizational context to guide performance improvement. - A rigorously developed approach, underpinned by the principles of Open Innovation and guided by the Design Science Research methodology, synthesizing leading academic research with industry practitioner expertise

Scrum – A Pocket Guide – 3rd edition

Scrum – A Pocket Guide – 3rd edition PDF Author: Gunther Verheyen
Publisher: Van Haren
ISBN: 9401807353
Category : Architecture
Languages : en
Pages : 121

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Book Description
This pocket guide to Scrum is the one book for everyone who wants to learn or re-learn about Scrum. The book describes the framework as it was designed and intended, with a strong focus on the purpose to the rules and adding an historical perspective to Scrum and the Agile movement. As the balance of society keeps shifting from industrial labor to digital work, complexity and unpredictability keep increasing. The need for agility through Scrum increases equally, in and beyond software and product development. This 3rd edition of Scrum - A Pocket Guide, while introducing some changes in terminology, more than ever offers the clarity and insights on Scrum that many organizations need, more than ever. It will help people and their organizations properly shape their Scrum, regardless of their domain or business. Scrum – A Pocket Guide is an extraordinarily competent book. It flows with insight, understanding, and perception. This should be the de facto standard handout for all looking for a complete, yet clear overview of Scrum without being bothered by irrelevancies. (Ken Schwaber, Scrum co-creator) The author, Gunther Verheyen, is a seasoned Scrum practitioner (2003). He has been employing Scrum since 2003. He was partner to Ken Schwaber and Director of the Professional Scrum series at Scrum.org. He is the founder of Ullizee-Inc and engages with people and organizations as an independent Scrum Caretaker on a journey of humanizing the workplace with Scrum.

IT Asset Management Foundation (ITAMF) – Workbook - Second edition

IT Asset Management Foundation (ITAMF) – Workbook - Second edition PDF Author: Jan Øberg
Publisher: Van Haren
ISBN: 9401807175
Category : Architecture
Languages : en
Pages : 125

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Book Description
IT Asset Management Foundation (ITAMF) is a certification that validates a professional’s knowledge on managing the IT assets as part of an organization’s strategy, compliance and risk management. The content covered by the certification is based upon the philosophy of ITAMOrg, a membership organization and thought leader in IT Asset Management. The certificate IT Asset Management Foundation is part of the ITAMOrg qualification program and has been developed in cooperation with international experts in the field. This workbook will help you prepare for the IT Asset Management Foundation (ITAMF) exam and provides you with an overview of the four key areas of IT Asset Management: • Hardware Asset Management, including ‘mobile devices’; • Software Asset Management; • Services & Cloud Asset Management; • People & Information Asset Management, including ‘Bring Your Own Device’ (BYOD).

PRINCE2® 7 Foundation Courseware - Nederlands 1ste druk

PRINCE2® 7 Foundation Courseware - Nederlands 1ste druk PDF Author: Mark Kouwenhoven
Publisher: Van Haren
ISBN: 9401811628
Category : Architecture
Languages : nl
Pages : 353

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Book Description
Deze Courseware is Nederlands en er wordt Engelse terminologie gebruikt, geschikt voor het Engelse Project Management examen op basis van PRINCE2® Practitioner 7de Editie. Project Management op basis van PRINCE2® Practitioner Certifications is geschikt voor professionals die willen aantonen dat zij voldoende kennis hebben van Project Management op basis van de PRINCE2 methode. En dat zij deze in elk scenario kunnen gebruiken. Veranderende business practices, de introductie van nieuwe technologieën, gecombineerdmet de feedback van klanten en stakeholders hebben gezorgd voor een grondige update vanPRINCE2. De herziene PRINCE2-richtlijn is overzichtelijker en praktischer in het gebruik danzijn voorganger. Het nieuwe Practitioner-examen, met een nieuwe focus, geeft beoefenaars depraktische vaardigheden om PRINCE2 toe te kunnen passen. De zeven principes, thema’s en processen blijven onveranderd. De voordelen op een rij: PRINCE2 kan succesvol worden toegepast bij elke grootte van project en bij elkeorganisatie of professionele rol PRINCE2 maakt gebruik van de real-life expertise van de wereldwijde PRINCE2 communityen biedt praktische, relevante, actueel toegankelijke ondersteuning De nieuwe examens leggen de nadruk op echte applicaties die professionals klaarstomenvoor succes in projectmanagement Dit cursusmateriaal is geschikt voor het Project Management op basis van de PRINCE2® 7de Editie Practitioner training en ter voorbereiding op het PRINCE2® 7de Editie Practitioner examen.

VeriSMTM - A Pocket Guide

VeriSMTM - A Pocket Guide PDF Author: Doug Tedder
Publisher: Van Haren
ISBN: 9401802718
Category : Architecture
Languages : en
Pages : 181

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Book Description
This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization. VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. VeriSM is designed to enable organizations and professionals understand how to create a flexible operating model using Governance, Service Management Principles and a Management Mesh to define, produce, provide and respond to consumer requirements for service. VeriSM is essential reading for anyone who works within a service organization. It will be of particular interest to: • Managers - who want to understand how to leverage evolving management practices; • Service owners and service managers - who need to bring their skills up to date and understand how service management has changed; • Executives - who are accountable for effective service delivery; • Graduates and undergraduates - who will be joining organizations and who need to understand the principles of service management.

ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification

ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification PDF Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782964
Category : Computers
Languages : en
Pages : 287

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Book Description
An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module.