Author: Amy Newfield
Publisher:
ISBN:
Category :
Languages : en
Pages : 307
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Book Description
Imagine a hospital where your team wants to come to work. They laugh and love their job. Sounds like a fairy tale, right? Well, it doesn't have to be. Complete with step-by-step instructions of how to reshape your team and change your culture, "Oops, I Became a Manager," is a must-read if you want to develop happy, cohesive teams. Oops, I Became a Manager is focused on best practices for coaching veterinary teams to be successful. It is a thorough reference packed with humorous real-life stories and practical information that can be applied to every veterinary hospital. Amy Newfield, MS, CVT, VTS (ECC) is a leader in the veterinary industry, a well-respected international lecturer, and author. After Amy "oops, became a manager," she recognized a gap in the veterinary industry. No matter how many conferences, workshops, books, or podcasts Amy reviewed she struggled to find references that were specific to leading veterinary teams. Drawing on over 20 years of experience in the veterinary profession and a master's degree in leadership, Amy wrote Oops, I Became a Manager to fill that gap. Oops, I Became a Manager focuses on helping veterinary hospital managers, supervisors, and leaders coach their teams more effectively. If you are new to a leadership role or have been in one for some time, this book will help you to: Determine how to structure your hospital Find the right people for manager/supervisor roles Create a healthy workplace environment Develop a solid new employee orientation program Reduce gossip and create positivity Reshape the "it's just a job" mindset to "this is my career and team" Learn to delegate and set boundaries If you're a new front office supervisor, veterinary technician or nurse manager, medical director, or practice manager you discover how to turn that toxic team into a unicorn team.
Author: Clive Elwood
Publisher: John Wiley & Sons
ISBN: 111974976X
Category : Medical
Languages : en
Pages : 276
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Book Description
LEADERSHIP IN VETERINARY MEDICINE Leadership in Veterinary Medicine provides both theoretical and practical information for veterinary professionals who are contemplating leadership or currently facing day-to-day leadership challenges. This much-needed book introduces and explores key leadership concepts in the veterinary context whilst encouraging self-reflection through real-world scenarios. Each chapter outlines a particular leadership concept or issue and includes a topic summary, discussion questions, full references and further reading suggestions. This thought-provoking text: Explores the principal areas of leadership for both veterinary professionals and for those leading veterinary professionals Discusses various leadership styles, competencies, behaviours and perspectives Addresses topics such as leadership assessment, organisational dynamics, interpersonal communication, remote and virtual leadership, and collaboration skills Assists readers in developing strategy, leading change, creating effective teams and improving staff engagement Includes practical cases and examples highlighting challenges in veterinary leadership Leadership in Veterinary Medicine is a must-read for all veterinary professionals in leadership posts, for those aspiring to be leaders and for instructors in veterinary schools and veterinary nursing training organisations.
Author: Ryane E. Englar
Publisher: 5m Books Ltd
ISBN: 1789181232
Category : Medical
Languages : en
Pages : 472
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Book Description
Good communication skills provide better clinical outcomes and help avoid minor as well as major mistakes. Approximately 60-80% of negligence claims against vets are related to poor communication, with new graduates especially vulnerable. Communication skills are a growing part of the curriculum in veterinary schools, recognising how fundamental clear communication is to good practice. A Guide to Oral Communication in Veterinary Medicine covers why communication skills are important, the structure of typical communications and suggested approaches, veterinary specific communication pathways and sample scripts between vet and client. Scenarios covered include everyday communication, dealing with challenging situations, different species, different settings, and communication within the veterinary team. The aim is to instil confidence and competence, build professionalism and avoid problems. Most current teaching is based on a toolbox approach developed from the human medicine model. However, there is no set standard for teaching methodology which is why this is primarily a book for students but also includes a section for educators to provide guidance in this nascent subject. 5m Books
Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306
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Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Author: Biodun Samuel Adepetu
Publisher: WestBowPress
ISBN: 1449797857
Category : Religion
Languages : en
Pages : 146
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Book Description
Spoken words are like broken eggs, which when broken, are difficult to re-assemble. Have you ever been in a situation where you said something you wished you never said? Dear reader, Ive got good news for you! The book Oops! is a one-stop shop and source of learning on how to use the tongue positively. By following the advice in this book, you wont have any cause to regret your words to others. The words of your mouth shall be filled with honey and melody; they shall be sweet music in the ears of your listeners!
Author: Timothy R. Clark
Publisher: Berrett-Koehler Publishers
ISBN: 1523087692
Category : Business & Economics
Languages : en
Pages : 189
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Book Description
This book is the first practical, hands-on guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas. Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.
Author: Robin Lovett
Publisher: Entangled: Scorched
ISBN: 1640634916
Category : Fiction
Languages : en
Pages : 226
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Book Description
A scifi alien romance with fated mates on an aphrodisiac planet I’ve crash landed on a sex planet with my worst enemy. He’s a brooding, gold alien—a commander who destroyed my ship and half my crew. I should want to kill him. But everything on this planet is an aphrodisiac. So I just want to have him. Now. "Revenge--that's all he wants with me. He’s hated humans for more than a century, ever since we tried to destroy his kind." I’m the last person he should want, but the desire the sex planet stokes in both of us is eating us alive. Resisting his hands, his mouth, and his vampiric fangs proves impossible. I can’t help begging him to touch me. I have no idea what endless sex with his kind will do to me, but there are rumors. I have to get off this planet before I find out if it’s true—before he makes me his mate. For life. The Planet of Desire is a series of scifi alien romance standalones that can be read in any order. Toxic Desire Captive Desire Stolen Desire Forbidden Desire
Author: Catherine R. Coates
Publisher: CABI
ISBN: 1845939808
Category : Medical
Languages : en
Pages : 189
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Book Description
Veterinarians are increasingly aware of the need to recognise they are working in a business enterprise. From operating as small practices twenty years ago, veterinary businesses are now run along sophisticated models and operate out of multi-million pound hospitals. Drawing together the latest information on practice management, this textbook provides practical and straightforward coverage of major elements, including client relationships and staff management, business and financial procedures, computer systems and project management. With a focus on practical solutions and a section dedicated to useful, everyday checklists and templates, this book is a necessary tool for any practice manager and a valuable guide for veterinary students.
Author: Wesley Chu
Publisher: Del Rey
ISBN: 0593237641
Category : Fiction
Languages : en
Pages : 604
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Book Description
A “superb fantasy saga” (Helene Wecker) of martial arts and magic, about what happens when a prophesied hero is not the chosen one after all—but has to work with a band of unlikely allies to save the kingdom anyway, from the #1 New York Times bestselling author of The Lives of Tao “An ambitious and touching exploration of disillusionment in faith, tradition, and family—a glorious reinvention of fantasy and wuxia tropes.”—Naomi Novik, New York Times bestselling author of A Deadly Education ONE OF THE BEST BOOKS OF THE YEAR: Gizmodo, Kirkus Reviews, The Quill to Live So many stories begin the same way: With a prophecy. A chosen one. And the inevitable quest to slay a villain, save the kingdom, and fulfill a grand destiny. But this is not that kind of story. It does begin with a prophecy: A child will rise to defeat the Eternal Khan, a cruel immortal god-king, and save the kingdom. And that prophecy did anoint a hero, Jian, raised since birth in luxury and splendor, and celebrated before he has won a single battle. But that’s when the story hits its first twist: The prophecy is wrong. What follows is a story more wondrous than any prophecy could foresee, and with many unexpected heroes: Taishi, an older woman who is the greatest grandmaster of magical martial arts in the kingdom but who thought her adventuring days were all behind her; Sali, a straitlaced warrior who learns the rules may no longer apply when the leader to whom she pledged her life is gone; and Qisami, a chaotic assassin who takes a little too much pleasure in the kill. And Jian himself, who has to find a way to become what he no longer believes he can be—a hero after all.
Author: Kim Malone Scott
Publisher: Macmillan
ISBN: 1760553026
Category : Business & Economics
Languages : en
Pages : 375
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Book Description
Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
