Occupational Stress of Employees in BPO ITES Industry PDF Download
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Author: Dr A Bharathy
Publisher: Archers & Elevators Publishing House
ISBN: 938650118X
Category : Antiques & Collectibles
Languages : en
Pages :
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Author: Dr A Bharathy
Publisher: Archers & Elevators Publishing House
ISBN: 938650118X
Category : Antiques & Collectibles
Languages : en
Pages :
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Author: Sumathi Annamalai
Publisher: Allied Publishers
ISBN: 8184249241
Category :
Languages : en
Pages : 180
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Book Description
This book focuses on a research work done for ITES executives on occupational stress. The objectives of the research includes understanding their sources of occupational stress, their personality characteristics and coping strategies and its impact on their physical health, mental health and job satisfaction. We are sure that this book will provide an insight into all those components in managing stress at the workplace.
Author: Dr.V.Bastin Jerome
Publisher: Lulu.com
ISBN: 1387112775
Category : Education
Languages : en
Pages : 322
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Book Description
Business Process Outsourcing (BPO) is one of the fastest growing segments of the Information Technology Enabled Services (ITES) industry. BPO is a strategy which promotes in a unique way either by putting-in new technology or applying existing technology to improve a process . IT-enabled outsourcing services use information technology in the processing and delivery of the services. These services are typically delivered through a telecommunications or data network, or other electronic media.
Author: Mayank Kumar Golpelwar
Publisher: Springer
ISBN: 3658118679
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
Mayank Kumar Golpelwar analyses why Business Process Outsourcing (BPO) units and their young employees found themselves to be the target of severe criticism from India’s middle classes. Using social and organizational psychological frameworks as well as ethnographic and variance analytic research, the author takes a look at the validity of the criticism against the BPO industry. He uses the framework of cultural theories to analyze and present the gap between the mainstream Indian culture and its rapidly emerging and globalized BPO sub-culture.
Author: SRUTHI. S, Dr Ravi Kumar Gupta
Publisher: Archers & Elevators Publishing House
ISBN: 9390996031
Category : Antiques & Collectibles
Languages : en
Pages :
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Author: Dr Ajay Bhatia
Publisher: Exceller Books
ISBN:
Category : Psychology
Languages : en
Pages : 138
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Book Description
‘Workplace Happiness: Relevance to Employee Outcomes in Knowledge-Intensive Industries’ is based on an empirical study that brings into focus the centrality of workplace happiness and the influence that organizational HR practices play in promoting employee happiness, that in turn facilitates their outcomes at work, critical for individual development and organization success. It attempts to break popular myths on happiness, clarify why happiness at work should be prioritized over employee engagement or satisfaction, establish empirical evidence of its influence on employee outcomes, identify HR practices that play a key role in creating happy and productive workplaces, and recommend a robust workplace happiness model that can be leveraged by companies to increase the happiness quotient in their companies.
Author: Dr A Vanitha Dr S Meenakumari
Publisher: Archers & Elevators Publishing House
ISBN: 9386501228
Category : Antiques & Collectibles
Languages : en
Pages :
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Author:
Publisher: Siva Prasad Bose
ISBN:
Category : Law
Languages : en
Pages : 100
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Book Description
The Indian IT and BPO industry is famous as the world's back office. It generates hundreds of billions of dollars in revenue and employs millions of people. Yet, there are serious problems with the industry. In this book, we give an overview of the problems with the IT industry in India, particularly concerning mass layoffs or forced resignations by IT companies but also covering health issues and other problems. We review a few important books about the conditions in the tech industry in US and India. We also discuss the applicable labour laws in India, including the newer labour codes introduced in 2020 by the Indian government. It is hoped that this book will help in spreading awareness about the IT industry problems and how affected people can exercise their rights as per the laws.
Author: Pande, Rekha
Publisher: IGI Global
ISBN: 1466600217
Category : Technology & Engineering
Languages : en
Pages : 349
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Book Description
"This book discusses theoretical aspects of gender issues in ICT and presents a number of case studies from various countries, covering topics such as social networking, ICT use among women, the digital divide, and theoretical approaches to gender gaps and ICT"--Provided by publisher.
Author: Dr. Kalaa Chenji
Publisher: Readworthy Publications
ISBN: 9381510881
Category : Offshore outsourcing
Languages : en
Pages : 310
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Book Description
