HBR Guide to Dealing with Conflict (HBR Guide Series) PDF Download
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Author: Amy Gallo
Publisher: Harvard Business Review Press
ISBN: 1633692167
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author: Amy Gallo
Publisher: Harvard Business Review Press
ISBN: 1633692167
Category : Business & Economics
Languages : en
Pages : 224
Get Book Here
Book Description
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author: Lukas Engelbrecht
Publisher: Independently Published
ISBN:
Category :
Languages : en
Pages : 0
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Book Description
Conflict is an inevitable part of life. Whether it's in personal relationships or the workplace, conflict can be a source of immense stress and discomfort. But what if we told you that conflict doesn't have to be negative? What if we told you that conflict can actually be an opportunity for growth and positive change? That's exactly what this book is all about. In Mastering Conflict Resolution, you'll learn the practical strategies and techniques that can be used to resolve conflict in a way that benefits everyone involved. You'll discover the different types of conflict, the causes and effects of conflict, and the role of effective communication in conflict resolution. You'll also learn about emotional intelligence and its importance in conflict handling. With the knowledge and skills provided in this book, you can become a confident and effective conflict handler, both in your personal and professional life. You'll learn how to communicate effectively during conflict, how to manage your own emotions, and how to respond to the emotions of others. You'll also learn about different conflict resolution strategies and techniques, such as negotiation, mediation, and collaboration. Whether you're looking to improve your personal relationships or become a more effective manager or employee, Mastering Conflict Resolution has something for you. With this book, you can approach conflict with confidence and turn it into an opportunity for growth and positive change. So, if you're ready to master conflict resolution and transform conflict into a powerful tool for personal and professional growth, then this is the book for you.
Author: Diane Musho Hamilton
Publisher: Shambhala Publications
ISBN: 1611800676
Category : Business & Economics
Languages : en
Pages : 235
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Book Description
Discover how mindfulness can help you resolve the inevitable problems that arise in your personal and professional relationships in this “groundbreaking, creative” guide to Zen-based conflict resolution (Jan Chozen Bays) Conflict is going to be part of your life—as long as you have relationships, hold down a job, or have dry cleaning to be picked up. Bracing yourself against it won’t make it go away, but if you approach it consciously, you can navigate it in a way that not only honors everyone involved but makes it a source of deep insight as well. Seasoned mediator Diane Hamilton provides the skill set you need to engage conflict with wisdom and compassion, and even—sometimes—to be grateful for it. She teaches how to: • Cultivate the mirror-like quality of attention as your base • Identify the three personal conflict styles and determine which one you fall into • Recognize the three fundamental perspectives in any conflict situation and learn to inhabit each of them • Turn conflicts in families, at work, and in every kind of interpersonal relationship into win-win situations Full of practical exercises that can be applied to any kind of relationship, Everything Is Workable gives readers the tools they need to cultivate dynamic, vital, and effective relationships in their personal lives and at work.
Author: Christa Kordy
Publisher: tredition
ISBN: 3384077806
Category : Language Arts & Disciplines
Languages : en
Pages : 144
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Book Description
Mastering Conflict Resolution: Transform Challenges into Opportunities Discover the art of transforming conflicts into opportunities with Christa Kordy's insightful book, "Creative Conflict Resolution in Private and Professional Life." This guide delves into the complexities of conflicts in both personal and professional settings, providing effective strategies for constructive resolution. Kordy demonstrates that conflicts, often seen as obstacles, are actually catalysts for growth, innovation, and deeper understanding. Learn to navigate disagreements with finesse, turning them into constructive dialogues. This book is not just a manual; it's a transformative journey towards empowerment, teaching you to harness conflicts for personal and professional development. Join Christa Kordy in redefining conflict resolution and turn every challenge into a stepping stone towards a harmonious and fulfilling life.
Author: Ellis Flora
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
"Mastering Conflict Resolution" offers practical strategies for navigating conflicts and fostering harmonious relationships in all areas of life.
Author: Caden Burke
Publisher: Leadership Skills
ISBN: 9781088246757
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Are you struggling to get those involved in conflicts to sit down and listen? Do you feel like every time you try to resolve a conflict; it just makes it worse? "How to Manage Conflicts" is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging. However, you can arm yourself with these 7 easy steps that will help you craft communication skills and learn the process to do more than just manage conflicts, but also to help to prevent them. As a person who is distressed by communicating a message or tasks, you have to gain the buy-in of the other party and get both parties to listen to each other. As a person who is resolving conflict, you have to be able to assess the situation and not form a judgment in one way or another. The guidance you can gain from within these chapters will help you to grow as a communicator, but also as a person. As you progress on your journey to master your conflict management skills, you will learn many tips and tricks that can help you achieve goals. YOU WILL LEARN: Why it is important to manage conflicts. Why respect is important in conflict management. How to recognize potential conflicts. Why it is important to change the atmosphere. Understanding different points of view. Tips for recognizing different perspectives. Skills for developing solutions. How to implement actions plans. Why following up is necessary. And much more. To help you in becoming an effective manager of conflicts, this guide goes through many actionable examples and strategies. As you press yourself to grow, you will find that there are so many experiences you have already had that will help formulate your ability to be successful as a communicator. It's time to take the plunge and grow!
Author: Eileen M. Russo
Publisher:
ISBN:
Category : Conflict management
Languages : en
Pages : 27
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Book Description
Author: Nance T Algert
Publisher: IAP
ISBN: 1648022618
Category : Business & Economics
Languages : en
Pages : 121
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Book Description
Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This workbook offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address conflicts.
Author: Jack Gordon
Publisher:
ISBN:
Category : Communication in management
Languages : en
Pages :
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Book Description
Author: Minghai Zheng
Publisher: Independently Published
ISBN:
Category :
Languages : en
Pages : 0
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Book Description
In today's fast-paced work environments, conflict is an inevitable part of daily life. Whether it's a disagreement over a project, tension between colleagues, or a clash of personalities, workplace conflict can have a significant impact on the productivity, morale, and overall success of an organization. The ability to resolve conflict effectively is a critical skill for all employees, from entry-level staff to top executives. When conflicts are resolved in a constructive way, relationships are strengthened, trust is built, and teams can achieve their goals more efficiently. In this book, we will explore the most effective strategies and best practices for resolving workplace conflict. From understanding the roots of conflict to developing communication skills, managing emotions, and exploring collaborative problem-solving, we will examine the key tools and techniques that can help you become a master of conflict resolution. Whether you're a manager looking to improve employee relations, a human resources professional tasked with resolving disputes, or an individual who wants to develop your conflict resolution skills, this book will provide you with the insights and practical advice you need to succeed. So let's dive in and begin mastering conflict resolution in the workplace. MingHai Zheng is a writer based in Wuhan, China, who focuses on writing articles about workplace and management topics. He has written hundreds of articles on these topics and is dedicated to sharing his insights and experiences with others who are interested in improving their careers and their businesses.
