Author: Erika Hayes James
Publisher: Psychology Press
ISBN: 9781841697918
Category : Crisis management
Languages : en
Pages : 0
Book Description
"This well-researched book is a must read for all those interested in preventing crises, or, at the very least, mitigating them."---Ian Mitroff, Marshall Goldsmith School of Management, Alliant University, CA --Book Jacket.
Leading Under Pressure
Author: Erika Hayes James
Publisher: Psychology Press
ISBN: 9781841697918
Category : Crisis management
Languages : en
Pages : 0
Book Description
"This well-researched book is a must read for all those interested in preventing crises, or, at the very least, mitigating them."---Ian Mitroff, Marshall Goldsmith School of Management, Alliant University, CA --Book Jacket.
Publisher: Psychology Press
ISBN: 9781841697918
Category : Crisis management
Languages : en
Pages : 0
Book Description
"This well-researched book is a must read for all those interested in preventing crises, or, at the very least, mitigating them."---Ian Mitroff, Marshall Goldsmith School of Management, Alliant University, CA --Book Jacket.
Leadership Under Pressure
Author: Bob Stewart
Publisher:
ISBN: 9780749456559
Category : BUSINESS & ECONOMICS
Languages : en
Pages : 0
Book Description
Colonel Bob Stewart believes leading under pressure is as great a challenge as it can get, and he should know. Having served in Northern Ireland and Bosnia, where he was British battalion commander, he has faced life and death situations and the toughest decisions any leader can make.In Leadership Under Pressure he draws on his experiences, both in the army and in business, and uses them to illustrate the key attributes he believes any leader should have. In this very personal view of leadership, you can find out how to maintain morale in tough times, deal with a crisis, show courage to colleagues and lead others by your example, whilst discovering the importance of planning for a VIP visit and how to negotiate with a warlord.Full of eye opening stories and frontline details, Leadership Under Pressure is a must read for any aspiring leader - or those already in command!
Publisher:
ISBN: 9780749456559
Category : BUSINESS & ECONOMICS
Languages : en
Pages : 0
Book Description
Colonel Bob Stewart believes leading under pressure is as great a challenge as it can get, and he should know. Having served in Northern Ireland and Bosnia, where he was British battalion commander, he has faced life and death situations and the toughest decisions any leader can make.In Leadership Under Pressure he draws on his experiences, both in the army and in business, and uses them to illustrate the key attributes he believes any leader should have. In this very personal view of leadership, you can find out how to maintain morale in tough times, deal with a crisis, show courage to colleagues and lead others by your example, whilst discovering the importance of planning for a VIP visit and how to negotiate with a warlord.Full of eye opening stories and frontline details, Leadership Under Pressure is a must read for any aspiring leader - or those already in command!
Better Under Pressure
Author: Justin Menkes
Publisher: Harvard Business Press
ISBN: 1422143155
Category : Business & Economics
Languages : en
Pages : 210
Book Description
Most business leaders can take only so much pressure before their performance slides. Yet some CEOs deliver their greatest successes when times get toughest—when customers’ preferences are shifting away from a company’s products, when new regulations are shrinking profit margins, when political unrest is destroying supply lines. In Better Under Pressure, Justin Menkes reveals the common traits that make these leaders successful. Drawing on in-depth interviews with sixty CEOs from an array of industries and performance data from two hundred other leaders, Menkes shows that great executives strive relentlessly to maximize their own potential—as well as stoke their people’s innate thirst for their own triumphs. To do so, they draw on a set of three essential and rare attributes: • Realistic optimism: They recognize the risks threatening their organization’s survival—and their own failings—while remaining confident in their ability to have an impact. • Subservience to purpose: They dedicate themselves to pursuing a noble cause and win their team’s commitment to that cause. • Finding order in chaos: They find clarity amid the many variables affecting their business by culling data and forming the conclusions that matter most to the company. The good news: these three capabilities can be learned. Drawing on a broad range of examples from real companies—including Avon, Yum Brands, Southwest, Procter & Gamble, and Ryerson Steel, to name just a few—Menkes demonstrates how each psychological attribute manifests itself in real life and enables top performance under extreme duress. He also shows you how to develop and deploy those attributes—so you can transform yourself into a leader who only shines brighter as the pressure intensifies. Deeply personal, brimming with compelling stories from real-life CEOs, and packed with powerful insights, tools, and practices, this book is a potent resource for aspiring, emerging, and seasoned business leaders alike.
Publisher: Harvard Business Press
ISBN: 1422143155
Category : Business & Economics
Languages : en
Pages : 210
Book Description
Most business leaders can take only so much pressure before their performance slides. Yet some CEOs deliver their greatest successes when times get toughest—when customers’ preferences are shifting away from a company’s products, when new regulations are shrinking profit margins, when political unrest is destroying supply lines. In Better Under Pressure, Justin Menkes reveals the common traits that make these leaders successful. Drawing on in-depth interviews with sixty CEOs from an array of industries and performance data from two hundred other leaders, Menkes shows that great executives strive relentlessly to maximize their own potential—as well as stoke their people’s innate thirst for their own triumphs. To do so, they draw on a set of three essential and rare attributes: • Realistic optimism: They recognize the risks threatening their organization’s survival—and their own failings—while remaining confident in their ability to have an impact. • Subservience to purpose: They dedicate themselves to pursuing a noble cause and win their team’s commitment to that cause. • Finding order in chaos: They find clarity amid the many variables affecting their business by culling data and forming the conclusions that matter most to the company. The good news: these three capabilities can be learned. Drawing on a broad range of examples from real companies—including Avon, Yum Brands, Southwest, Procter & Gamble, and Ryerson Steel, to name just a few—Menkes demonstrates how each psychological attribute manifests itself in real life and enables top performance under extreme duress. He also shows you how to develop and deploy those attributes—so you can transform yourself into a leader who only shines brighter as the pressure intensifies. Deeply personal, brimming with compelling stories from real-life CEOs, and packed with powerful insights, tools, and practices, this book is a potent resource for aspiring, emerging, and seasoned business leaders alike.
Composed
Author: Rob McKenna
Publisher: Dustjacket Media
ISBN: 9780998390864
Category : Leadership
Languages : en
Pages : 0
Book Description
Composed: The Heart and Science of Leading Under Pressure is a roadmap for standing firmly in who we are while staying connected to those who matter most to us - especially when high-pressure moments come. It doesn't matter whether you are a CEO, parent, manager, or student, none of us are immune to the possibility of losing it when the pressure is on. For some people, public speaking is a fear. Maybe conflict makes you uncomfortable. For others, simply being responsible for the experience or learning of others causes you anxiety. Even for seasoned leaders who face pressure every day, showing up their best can be tough. Whether pressure makes us feel incompetent and unworthy, or mean and reactive, the impact of losing our composure is significant. Our capacity to compose ourselves when the pressure is highest, to lead strong, and to lead with care in the most difficult situations of conflict and anxiety may have the single greatest impact on our families, our teams, our organizations, and the world that surrounds us. The stakes are too high for us and for those we love to wait any longer. Composed: The Heart and Science of Leading Under Pressure is based on our research on the developmental journey of thousands of leaders who have taken the Leading Under Pressure Inventory. This inventory is one of eight whole leader development tools in the WiLD Toolkit. To access the Leading Under Pressure Inventory or the entire suite of tools for yourself, your small group, team, organization, or coaching practice, visit www.wildtoolkit.com.
Publisher: Dustjacket Media
ISBN: 9780998390864
Category : Leadership
Languages : en
Pages : 0
Book Description
Composed: The Heart and Science of Leading Under Pressure is a roadmap for standing firmly in who we are while staying connected to those who matter most to us - especially when high-pressure moments come. It doesn't matter whether you are a CEO, parent, manager, or student, none of us are immune to the possibility of losing it when the pressure is on. For some people, public speaking is a fear. Maybe conflict makes you uncomfortable. For others, simply being responsible for the experience or learning of others causes you anxiety. Even for seasoned leaders who face pressure every day, showing up their best can be tough. Whether pressure makes us feel incompetent and unworthy, or mean and reactive, the impact of losing our composure is significant. Our capacity to compose ourselves when the pressure is highest, to lead strong, and to lead with care in the most difficult situations of conflict and anxiety may have the single greatest impact on our families, our teams, our organizations, and the world that surrounds us. The stakes are too high for us and for those we love to wait any longer. Composed: The Heart and Science of Leading Under Pressure is based on our research on the developmental journey of thousands of leaders who have taken the Leading Under Pressure Inventory. This inventory is one of eight whole leader development tools in the WiLD Toolkit. To access the Leading Under Pressure Inventory or the entire suite of tools for yourself, your small group, team, organization, or coaching practice, visit www.wildtoolkit.com.
Performing Under Pressure
Author: Hendrie Weisinger
Publisher: Currency
ISBN: 0804136726
Category : Business & Economics
Languages : en
Pages : 322
Book Description
Nobody performs better under pressure. Regardless of the task, pressure ruthlessly diminishes our judgment, decision-making, attention, dexterity, and performance in every professional and personal arena. In Performing Under Pressure, Drs. Hendrie Weisinger and J.P. Pawliw-Fry introduce us to the concept of pressure management, offering empirically tested short term and long term solutions to help us overcome the debilitating effects of pressure. Performing Under Pressure tackles the greatest obstacle to personal success, whether in a sales presentation, at home, on the golf course, interviewing for a job, or performing onstage at Carnegie Hall. Despite sports mythology, no one "rises to the occasion" under pressure and does better than they do in practice. The reality is pressure makes us do worse, and sometimes leads us to fail utterly. But there are things we can do to diminish its effects on our performance. Performing Under Pressure draws on research from over 12,000 people, and features the latest research from neuroscience and from the frontline experiences of Fortune 500 employees and managers, Navy SEALS, Olympic and other elite athletes, and others. It offers 22 specific strategies each of us can use to reduce pressure in our personal and professional lives and allow us to better excel in whatever we do. Whether you’re a corporate manager, a basketball player, or a student preparing for the SAT, Performing Under Pressure will help you to do your best when it matters most.
Publisher: Currency
ISBN: 0804136726
Category : Business & Economics
Languages : en
Pages : 322
Book Description
Nobody performs better under pressure. Regardless of the task, pressure ruthlessly diminishes our judgment, decision-making, attention, dexterity, and performance in every professional and personal arena. In Performing Under Pressure, Drs. Hendrie Weisinger and J.P. Pawliw-Fry introduce us to the concept of pressure management, offering empirically tested short term and long term solutions to help us overcome the debilitating effects of pressure. Performing Under Pressure tackles the greatest obstacle to personal success, whether in a sales presentation, at home, on the golf course, interviewing for a job, or performing onstage at Carnegie Hall. Despite sports mythology, no one "rises to the occasion" under pressure and does better than they do in practice. The reality is pressure makes us do worse, and sometimes leads us to fail utterly. But there are things we can do to diminish its effects on our performance. Performing Under Pressure draws on research from over 12,000 people, and features the latest research from neuroscience and from the frontline experiences of Fortune 500 employees and managers, Navy SEALS, Olympic and other elite athletes, and others. It offers 22 specific strategies each of us can use to reduce pressure in our personal and professional lives and allow us to better excel in whatever we do. Whether you’re a corporate manager, a basketball player, or a student preparing for the SAT, Performing Under Pressure will help you to do your best when it matters most.
The Power of Pressure
Author: Dane Jensen
Publisher: HarperCollins
ISBN: 1443461563
Category : Self-Help
Languages : en
Pages : 266
Book Description
Be energized, but not overwhelmed What’s the most pressure you’ve ever been under? How did you react? What helped? What didn’t? Over the past five years, Dane Jensen has asked these questions of thousands of high performers—from Olympic gold medalists to Navy SEALs, politicians, executives and busy parents. What has emerged from these conversations is that while everyone’s experiences under pressure are unique, pressure follows patterns and develops in predictable ways. If we can recognize the patterns, we can improve our ability to sidestep the biological traps that can sabotage us—and use the energy that accompanies pressure to thrive. The Power of Pressure combines the insights gathered from Jensen’s work with the latest research in biology and neuroscience to help you understand and use the “pressure equation” of importance, uncertainty and volume escape the traps of pressure with effective tools and tactics be ambidextrous so that you can handle pressure both in peak pressure moments and over the long haul reduce tension, sleep better and have more energy so that you can meet challenges head-on recognize pressure moments so that you can prepare for when you will likely the feel the heat leverage strategies so that you can give everything you’ve got when it’s most important And more! How we navigate our highest-pressure moments has a huge impact on the overall trajectory of our lives, both in terms of how successful we are and how much we enjoy the journey along the way.
Publisher: HarperCollins
ISBN: 1443461563
Category : Self-Help
Languages : en
Pages : 266
Book Description
Be energized, but not overwhelmed What’s the most pressure you’ve ever been under? How did you react? What helped? What didn’t? Over the past five years, Dane Jensen has asked these questions of thousands of high performers—from Olympic gold medalists to Navy SEALs, politicians, executives and busy parents. What has emerged from these conversations is that while everyone’s experiences under pressure are unique, pressure follows patterns and develops in predictable ways. If we can recognize the patterns, we can improve our ability to sidestep the biological traps that can sabotage us—and use the energy that accompanies pressure to thrive. The Power of Pressure combines the insights gathered from Jensen’s work with the latest research in biology and neuroscience to help you understand and use the “pressure equation” of importance, uncertainty and volume escape the traps of pressure with effective tools and tactics be ambidextrous so that you can handle pressure both in peak pressure moments and over the long haul reduce tension, sleep better and have more energy so that you can meet challenges head-on recognize pressure moments so that you can prepare for when you will likely the feel the heat leverage strategies so that you can give everything you’ve got when it’s most important And more! How we navigate our highest-pressure moments has a huge impact on the overall trajectory of our lives, both in terms of how successful we are and how much we enjoy the journey along the way.
Perform Under Pressure: Change the Way You Feel, Think and Act Under Pressure
Author: Ceri Evans
Publisher: HarperThorsons
ISBN: 9780008313166
Category :
Languages : en
Pages : 0
Book Description
The transformative mind-model for performing under stress and making pressure your advantage Used by the planet's top performers In Performance Under Pressure, forensic psychiatrist Dr Ceri Evans gives you the tools to take control of the moment. Beat doubt, worry, regret and burnout with simple mind techniques and discover the secret of how to be 'comfortable being uncomfortable'. No one is immune to pressure. We all fall victim to its effects in the same ways. But pressure is misunderstood. Pressure can be your greatest ally in leading a fulfilling and successful life. The more discomfort there is in a situation, the better it is for those who have prepared. In this, his very first book, Dr Ceri Evans shares the life-changing methods he uses with some of the planet's top performers. This book will give you a better understanding of how the brain behaves under pressure using the Red-Blue mind model, a simple, contagious and universally applicable recipe for dealing with whatever pressure you have in your life, whatever form it takes.
Publisher: HarperThorsons
ISBN: 9780008313166
Category :
Languages : en
Pages : 0
Book Description
The transformative mind-model for performing under stress and making pressure your advantage Used by the planet's top performers In Performance Under Pressure, forensic psychiatrist Dr Ceri Evans gives you the tools to take control of the moment. Beat doubt, worry, regret and burnout with simple mind techniques and discover the secret of how to be 'comfortable being uncomfortable'. No one is immune to pressure. We all fall victim to its effects in the same ways. But pressure is misunderstood. Pressure can be your greatest ally in leading a fulfilling and successful life. The more discomfort there is in a situation, the better it is for those who have prepared. In this, his very first book, Dr Ceri Evans shares the life-changing methods he uses with some of the planet's top performers. This book will give you a better understanding of how the brain behaves under pressure using the Red-Blue mind model, a simple, contagious and universally applicable recipe for dealing with whatever pressure you have in your life, whatever form it takes.
The Leadership Gap
Author: Lolly Daskal
Publisher: Penguin
ISBN: 1101981377
Category : Business & Economics
Languages : en
Pages : 242
Book Description
Do people see you as the kind of leader you want to be? Are your strongest leadership qualities getting in the way of your greatness? After decades of advising and inspiring some of the most eminent chief executives in the world, Lolly Daskal has uncovered a startling pattern: within each leader are powerful abilities that are also hidden impediments to greatness. She’s witnessed many highly driven, overachieving leaders rise to prominence fueled by well-honed skill sets, only to falter when the shadow sides of the same skills emerge. Now Daskal reveals her proven system, which leaders at any level can apply to dramatically improve their results. It begins with identifying your distinctive leadership archetype and recognizing its shadow: ■ The Rebel, driven by confidence, becomes the Imposter, plagued by self-doubt. ■ The Explorer, fueled by intuition, becomes the Exploiter, master of manipulation. ■ The Truth Teller, who embraces candor, becomes the Deceiver, who creates suspicion. ■ The Hero, embodying courage, becomes the Bystander, an outright coward. ■ The Inventor, brimming with integrity, becomes the Destroyer, who is morally corrupt. ■ The Navigator, trusts and is trusted, becomes the Fixer, endlessly arrogant. ■ The Knight, for whom loyalty is everything, becomes the Mercenary, who is perpetually self-serving. Using psychology, philosophy, and her own experience, Daskal offers a breakthrough perspective on leadership. She’ll take you inside some of the most cloistered boardrooms, let you in on deeply personal conversations with industry leaders, and introduce you to luminaries who’ve changed the world. Her insights will help you rethink everything you know to become the leader you truly want to be.
Publisher: Penguin
ISBN: 1101981377
Category : Business & Economics
Languages : en
Pages : 242
Book Description
Do people see you as the kind of leader you want to be? Are your strongest leadership qualities getting in the way of your greatness? After decades of advising and inspiring some of the most eminent chief executives in the world, Lolly Daskal has uncovered a startling pattern: within each leader are powerful abilities that are also hidden impediments to greatness. She’s witnessed many highly driven, overachieving leaders rise to prominence fueled by well-honed skill sets, only to falter when the shadow sides of the same skills emerge. Now Daskal reveals her proven system, which leaders at any level can apply to dramatically improve their results. It begins with identifying your distinctive leadership archetype and recognizing its shadow: ■ The Rebel, driven by confidence, becomes the Imposter, plagued by self-doubt. ■ The Explorer, fueled by intuition, becomes the Exploiter, master of manipulation. ■ The Truth Teller, who embraces candor, becomes the Deceiver, who creates suspicion. ■ The Hero, embodying courage, becomes the Bystander, an outright coward. ■ The Inventor, brimming with integrity, becomes the Destroyer, who is morally corrupt. ■ The Navigator, trusts and is trusted, becomes the Fixer, endlessly arrogant. ■ The Knight, for whom loyalty is everything, becomes the Mercenary, who is perpetually self-serving. Using psychology, philosophy, and her own experience, Daskal offers a breakthrough perspective on leadership. She’ll take you inside some of the most cloistered boardrooms, let you in on deeply personal conversations with industry leaders, and introduce you to luminaries who’ve changed the world. Her insights will help you rethink everything you know to become the leader you truly want to be.
Peak Performance Under Pressure
Author: Bill Driscoll
Publisher: Triple Nickel Press
ISBN: 0982702914
Category : Business & Economics
Languages : en
Pages : 42
Book Description
Former TOPGUN instructor, Navy Ace, and award-winning commercial real estate salesman Bill Driscoll offers business leaders results-proven principles to compete in the fast-paced, global enterprise that is today's business world. For Peak Performance Under Pressure: How to Achieve Extraordinary Results Under the Most Difficult Circumstances, he interviewed more than 200 senior executives and 26 Aces to show readers how to make critical decisions under intense pressure; build strong, dedicated teams; maintain steadfast focus on their mission; and model the integrity and constancy they expect from their staffs while facing rapidly changing problems. In Peak Performance Under Pressure, Driscoll uses the following six-element formula to keep leaders winning while tackling the most high-pressure conditions: Planning + Preparation + Focus + Assessment + Improvement + Self-Discipline = Peak Performance These six tools helped Driscoll keep his head and make split-second decisions through 170 combat missions, 5,200 jet dogfights, and 510 aircraft carrier landings as an Ace fighter pilot. Chapter 1 outlines each of the six elements in the Peak Performance Formula, how that formula enables Ace fighter pilots to win no matter what and how their methods can work for business leaders. This chapter's assessment enables the reader to quickly identify his or her own peak performance challenges. In chapter 2, the reader learns essential techniques for creating winning plans, including a targeted overview of the three must-have elements in any successful business plan, and a logical four-step approach to using a daily action plan to accomplish strategic, operational, and tactical goals. Chapter 3 outlines some concrete steps for mastering the five levels of essential preparation for both team and personal success and for building the kind of physical, emotional, and psychological readiness that will help the reader overcome his or her biggest challenges and toughest competition in any arena. Chapter 4 takes a close look at the Aces' techniques for developing and maintaining laser-beam focus and attention to detail, and it offers a simple, three-step process for adopting those techniques to boost personal and team performance. In chapter 5, the reader learns why ongoing assessment is essential to attaining peak performance, some easy-to-follow methods for assessing performance and that of a team, and how to infuse an organization with the kind of essential accountability necessary to establish standards of excellence, gain customer trust, and improve outcomes in every aspect of the operation. Chapter 6 offers specific tools and techniques for making ongoing improvements in the reader's personal, team, and organizational performance. From improving self-discipline to acing key leadership skills, building confidence, and expanding one's sphere of influence, the skills learned in this chapter help the reader become a more effective decision maker, in any environment and under any level of pressure. Chapter 7 pulls together the "training program," as it outlines how the reader's ability to consistently adhere to the Peak Performance Formula enables him or her to face down some of the most common workplace ambushes and respond expertly to any rapidly evolving challenge. Here, the reader learns some simple principles for integrating the ideas and practices gained in the book into a never-fail plan for surviving and thriving both personally and professionally.
Publisher: Triple Nickel Press
ISBN: 0982702914
Category : Business & Economics
Languages : en
Pages : 42
Book Description
Former TOPGUN instructor, Navy Ace, and award-winning commercial real estate salesman Bill Driscoll offers business leaders results-proven principles to compete in the fast-paced, global enterprise that is today's business world. For Peak Performance Under Pressure: How to Achieve Extraordinary Results Under the Most Difficult Circumstances, he interviewed more than 200 senior executives and 26 Aces to show readers how to make critical decisions under intense pressure; build strong, dedicated teams; maintain steadfast focus on their mission; and model the integrity and constancy they expect from their staffs while facing rapidly changing problems. In Peak Performance Under Pressure, Driscoll uses the following six-element formula to keep leaders winning while tackling the most high-pressure conditions: Planning + Preparation + Focus + Assessment + Improvement + Self-Discipline = Peak Performance These six tools helped Driscoll keep his head and make split-second decisions through 170 combat missions, 5,200 jet dogfights, and 510 aircraft carrier landings as an Ace fighter pilot. Chapter 1 outlines each of the six elements in the Peak Performance Formula, how that formula enables Ace fighter pilots to win no matter what and how their methods can work for business leaders. This chapter's assessment enables the reader to quickly identify his or her own peak performance challenges. In chapter 2, the reader learns essential techniques for creating winning plans, including a targeted overview of the three must-have elements in any successful business plan, and a logical four-step approach to using a daily action plan to accomplish strategic, operational, and tactical goals. Chapter 3 outlines some concrete steps for mastering the five levels of essential preparation for both team and personal success and for building the kind of physical, emotional, and psychological readiness that will help the reader overcome his or her biggest challenges and toughest competition in any arena. Chapter 4 takes a close look at the Aces' techniques for developing and maintaining laser-beam focus and attention to detail, and it offers a simple, three-step process for adopting those techniques to boost personal and team performance. In chapter 5, the reader learns why ongoing assessment is essential to attaining peak performance, some easy-to-follow methods for assessing performance and that of a team, and how to infuse an organization with the kind of essential accountability necessary to establish standards of excellence, gain customer trust, and improve outcomes in every aspect of the operation. Chapter 6 offers specific tools and techniques for making ongoing improvements in the reader's personal, team, and organizational performance. From improving self-discipline to acing key leadership skills, building confidence, and expanding one's sphere of influence, the skills learned in this chapter help the reader become a more effective decision maker, in any environment and under any level of pressure. Chapter 7 pulls together the "training program," as it outlines how the reader's ability to consistently adhere to the Peak Performance Formula enables him or her to face down some of the most common workplace ambushes and respond expertly to any rapidly evolving challenge. Here, the reader learns some simple principles for integrating the ideas and practices gained in the book into a never-fail plan for surviving and thriving both personally and professionally.
Pressure is a Privilege
Author: Billie Jean King
Publisher: Lifetime Media
ISBN: 9780981636801
Category : Self-Help
Languages : en
Pages : 196
Book Description
The tennis star recounts her life and athletic career, from childhood, through her athletic successes, to her life after professional tennis, and discusses the life lessons that she learned at every stage along the way.
Publisher: Lifetime Media
ISBN: 9780981636801
Category : Self-Help
Languages : en
Pages : 196
Book Description
The tennis star recounts her life and athletic career, from childhood, through her athletic successes, to her life after professional tennis, and discusses the life lessons that she learned at every stage along the way.