Author: Sidney Dekker
Publisher: Routledge
ISBN: 0429864205
Category : Social Science
Languages : en
Pages : 229
Book Description
First published in 1999, this volume examined how increasing cockpit automation in commercial fleets across the world has had a profound impact on the cognitive work that is carried out on the flight deck. Pilots have largely been transformed into supervisory controllers, managing a suite of human and automated resources. Operational and training requirements have changed, and the potential for human error and system breakdown has shifted. This compelling book critically examines how airlines, regulators, educators and manufacturers cope with these and other consequences of advanced aircraft automation.
Coping with Computers in the Cockpit
Author: Sidney Dekker
Publisher: Routledge
ISBN: 0429864205
Category : Social Science
Languages : en
Pages : 229
Book Description
First published in 1999, this volume examined how increasing cockpit automation in commercial fleets across the world has had a profound impact on the cognitive work that is carried out on the flight deck. Pilots have largely been transformed into supervisory controllers, managing a suite of human and automated resources. Operational and training requirements have changed, and the potential for human error and system breakdown has shifted. This compelling book critically examines how airlines, regulators, educators and manufacturers cope with these and other consequences of advanced aircraft automation.
Publisher: Routledge
ISBN: 0429864205
Category : Social Science
Languages : en
Pages : 229
Book Description
First published in 1999, this volume examined how increasing cockpit automation in commercial fleets across the world has had a profound impact on the cognitive work that is carried out on the flight deck. Pilots have largely been transformed into supervisory controllers, managing a suite of human and automated resources. Operational and training requirements have changed, and the potential for human error and system breakdown has shifted. This compelling book critically examines how airlines, regulators, educators and manufacturers cope with these and other consequences of advanced aircraft automation.
Improving the Continued Airworthiness of Civil Aircraft
Author: National Research Council
Publisher: National Academies Press
ISBN: 0309173744
Category : Technology & Engineering
Languages : en
Pages : 87
Book Description
As part of the national effort to improve aviation safety, the Federal Aviation Administration (FAA) chartered the National Research Council to examine and recommend improvements in the aircraft certification process currently used by the FAA, manufacturers, and operators.
Publisher: National Academies Press
ISBN: 0309173744
Category : Technology & Engineering
Languages : en
Pages : 87
Book Description
As part of the national effort to improve aviation safety, the Federal Aviation Administration (FAA) chartered the National Research Council to examine and recommend improvements in the aircraft certification process currently used by the FAA, manufacturers, and operators.
Human Factors in Aviation
Author: Eduardo Salas
Publisher: Academic Press
ISBN: 008092302X
Category : Technology & Engineering
Languages : en
Pages : 747
Book Description
Fully updated and expanded, the second edition of Human Factors in Aviation serves the needs of the widespread aviation community - students, engineers, scientists, pilots, managers and government personnel. Offering a comprehensive overview the volume covers topics such as pilot performance, human factors in aircraft design, vehicles and systems and NextGen issues. The need for an up-to-date, scienti?cally rigorous overview is underscored by the frequency with which human factors/crew error cause aviation accidents, pervasiveness of human error in safety breakdowns. Technical and communication advances, diminishing airspace and the priority of aviation safety all contribute to the generation of new human factors problems and the more extensive range of solutions. Now more than ever a solid foundation from which to begin addressing these issues is needed. - New edition thoroughly updated with 50% new material, offering full coverage of NexGen and other modern issues - Liberal use of case examples exposes students to real-world examples of dangers and solutions - Website with study questions and image collection
Publisher: Academic Press
ISBN: 008092302X
Category : Technology & Engineering
Languages : en
Pages : 747
Book Description
Fully updated and expanded, the second edition of Human Factors in Aviation serves the needs of the widespread aviation community - students, engineers, scientists, pilots, managers and government personnel. Offering a comprehensive overview the volume covers topics such as pilot performance, human factors in aircraft design, vehicles and systems and NextGen issues. The need for an up-to-date, scienti?cally rigorous overview is underscored by the frequency with which human factors/crew error cause aviation accidents, pervasiveness of human error in safety breakdowns. Technical and communication advances, diminishing airspace and the priority of aviation safety all contribute to the generation of new human factors problems and the more extensive range of solutions. Now more than ever a solid foundation from which to begin addressing these issues is needed. - New edition thoroughly updated with 50% new material, offering full coverage of NexGen and other modern issues - Liberal use of case examples exposes students to real-world examples of dangers and solutions - Website with study questions and image collection
Human Factors in Multi-Crew Flight Operations
Author: HarryW. Orlady
Publisher: Routledge
ISBN: 1351563440
Category : Technology & Engineering
Languages : en
Pages : 644
Book Description
With the pace of ongoing technological and teamwork evolution across air transport, there has never been a greater need to master the application and effective implementation of leading edge human factors knowledge. Human Factors in Multi-Crew Flight Operations does just that. Written from the perspective of the well-informed pilot it provides a vivid, practical context for the appreciation of Human Factors, pitched at a level for those studying or engaged in current air transport operations. Features Include: - A unique seamless text, intensively reviewed by subject specialists. - Contemporary regulatory requirements from ICAO and references to FAA and JAA. - Comprehensive detail on the evolutionary development of air transport Human Factors. - Key statistics and analysis on the size and scope of the industry. - In-depth demonstration of the essential contribution of human factors in solving current aviation problems, air transport safety and certification. - Future developments in human factors as a 'core technology'. - Extensive appendices, glossary and indexes for ease of reference. The only book available to map the evolution, growth and future expansion of human factors in aviation, it will be the text for pilots and flight attendants and an essential resource for engineers, scientists, managers, air traffic controllers, regulators, educators, researchers and serious students.
Publisher: Routledge
ISBN: 1351563440
Category : Technology & Engineering
Languages : en
Pages : 644
Book Description
With the pace of ongoing technological and teamwork evolution across air transport, there has never been a greater need to master the application and effective implementation of leading edge human factors knowledge. Human Factors in Multi-Crew Flight Operations does just that. Written from the perspective of the well-informed pilot it provides a vivid, practical context for the appreciation of Human Factors, pitched at a level for those studying or engaged in current air transport operations. Features Include: - A unique seamless text, intensively reviewed by subject specialists. - Contemporary regulatory requirements from ICAO and references to FAA and JAA. - Comprehensive detail on the evolutionary development of air transport Human Factors. - Key statistics and analysis on the size and scope of the industry. - In-depth demonstration of the essential contribution of human factors in solving current aviation problems, air transport safety and certification. - Future developments in human factors as a 'core technology'. - Extensive appendices, glossary and indexes for ease of reference. The only book available to map the evolution, growth and future expansion of human factors in aviation, it will be the text for pilots and flight attendants and an essential resource for engineers, scientists, managers, air traffic controllers, regulators, educators, researchers and serious students.
Human Factors in Flight
Author: Frank H. Hawkins
Publisher: Routledge
ISBN: 1351218565
Category : Technology & Engineering
Languages : en
Pages : 485
Book Description
The late Captain Frank H Hawkins FRAes, M Phil, was Human Factors Consultant to KLM, for whom he had flown for over 30 years as line captain and R & D pilot, designing the flight decks for all KLM aircraft from the Viscount to the Boeing 747. In this period he developed and applied his specialization in Human Factors. His perception of lack of knowledge of Human Factors and its disastrous consequences led him to initiate both an annual course on Human Factors in Transport Aircraft Operation at Loughborough and Aston Universities, and the KLM Human Factors Awareness Course (KHUFAC). A consultant member of SAE S-7 committee, he was also a member of the Human Factors Society and a Liveryman of the Guild of Air Pilots. He was keynote speaker at the ICAO Human Factors Seminar held in St Petersburg, Russia in April 1990. About the Editor The late Captain Harry W Orlady was an Aviation Human Factors Consultant and a former Senior Research Scientist for the Aviation Safety Reporting System (ASRS); he also worked with NASA/Ames, with private research firms and the FAA in its certification of the Boeing 747-400 and the McDonnell-Douglas MK-11. As a pilot with United Airlines he flew 10 types of aircraft ranging from the DC-3 to the Boeing 747. He conducted studies in ground and flight training, Human Factors, aviation safety and aeromedical fields, and received several major awards and presented nearly 100 papers or lectures. He was an elected fellow of the Aerospace Medical Association; a member of the Human Factors Society, of ICE Flight Safety and Human Factors Study Group, and the SAE Human Behavioural Technology and G-10 Committees.
Publisher: Routledge
ISBN: 1351218565
Category : Technology & Engineering
Languages : en
Pages : 485
Book Description
The late Captain Frank H Hawkins FRAes, M Phil, was Human Factors Consultant to KLM, for whom he had flown for over 30 years as line captain and R & D pilot, designing the flight decks for all KLM aircraft from the Viscount to the Boeing 747. In this period he developed and applied his specialization in Human Factors. His perception of lack of knowledge of Human Factors and its disastrous consequences led him to initiate both an annual course on Human Factors in Transport Aircraft Operation at Loughborough and Aston Universities, and the KLM Human Factors Awareness Course (KHUFAC). A consultant member of SAE S-7 committee, he was also a member of the Human Factors Society and a Liveryman of the Guild of Air Pilots. He was keynote speaker at the ICAO Human Factors Seminar held in St Petersburg, Russia in April 1990. About the Editor The late Captain Harry W Orlady was an Aviation Human Factors Consultant and a former Senior Research Scientist for the Aviation Safety Reporting System (ASRS); he also worked with NASA/Ames, with private research firms and the FAA in its certification of the Boeing 747-400 and the McDonnell-Douglas MK-11. As a pilot with United Airlines he flew 10 types of aircraft ranging from the DC-3 to the Boeing 747. He conducted studies in ground and flight training, Human Factors, aviation safety and aeromedical fields, and received several major awards and presented nearly 100 papers or lectures. He was an elected fellow of the Aerospace Medical Association; a member of the Human Factors Society, of ICE Flight Safety and Human Factors Study Group, and the SAE Human Behavioural Technology and G-10 Committees.
Human Factors in Certification
Author: John A. Wise
Publisher: CRC Press
ISBN: 1410604837
Category : Technology & Engineering
Languages : en
Pages : 457
Book Description
Much has happened to certification and to human factors during the past few years. In this volume, the editors and other specialists discuss the topic of human factors applied to certification. They focus on core topics in the certification process that have emerged in the study of product certification in high-tech industries. The editors' purpose is to document advances in the study of certification processes defined largely by the 1993 international conference on the application of human factors principles to the study of product certification in man-machine systems. Although the book focuses mostly on certification in large, man-machine systems, such as aeronautics, its principles also apply to other high tech industries, such as medicine and computers. An introductory paper and a group of papers presenting propositions and philosophies about human factors contribute to a framework for human factors certification. The papers in this volume: * adopt a more direct approach to certification activities, * deal with aspects of human-machine integration, * address topics that should feature in any established human factors certification of advanced aviation systems, * use ideas that already exist in aviation as a basis for discussing certification issues, * consider issues that arise in the certification of complex future systems, and * describe some current characteristics of human factors as a discipline that would influence its application to certification.
Publisher: CRC Press
ISBN: 1410604837
Category : Technology & Engineering
Languages : en
Pages : 457
Book Description
Much has happened to certification and to human factors during the past few years. In this volume, the editors and other specialists discuss the topic of human factors applied to certification. They focus on core topics in the certification process that have emerged in the study of product certification in high-tech industries. The editors' purpose is to document advances in the study of certification processes defined largely by the 1993 international conference on the application of human factors principles to the study of product certification in man-machine systems. Although the book focuses mostly on certification in large, man-machine systems, such as aeronautics, its principles also apply to other high tech industries, such as medicine and computers. An introductory paper and a group of papers presenting propositions and philosophies about human factors contribute to a framework for human factors certification. The papers in this volume: * adopt a more direct approach to certification activities, * deal with aspects of human-machine integration, * address topics that should feature in any established human factors certification of advanced aviation systems, * use ideas that already exist in aviation as a basis for discussing certification issues, * consider issues that arise in the certification of complex future systems, and * describe some current characteristics of human factors as a discipline that would influence its application to certification.
Institutionalization of UX
Author: Eric Schaffer
Publisher: Addison-Wesley
ISBN: 0133123812
Category : Business & Economics
Languages : en
Pages : 364
Book Description
“This book is a great how-to manual for people who want to bring the benefits of improved user experience to their companies. It’s thorough yet still accessible for the smart businessperson. I’ve been working with user-centered design for over twenty years, and I found myself circling tips and tricks.” –Harley Manning, vice president & research director, customer experience, Forrester Research ”Some argue that the big advances in our impact on user experience will come from better methods or new technologies. Some argue that they will come from earlier involvement in the design and development process. The biggest impact, however, will come as more and more companies realize the benefits of user-centered design and build cultures that embrace it. Eric offers a practical roadmap to get there.” –Arnie Lund, connected experience labs technology leader and human—systems interaction lab manager, GE Global Research “User experience issues are a key challenge for development of increasingly complex products and services. This book provides much-needed insights to help managers achieve their key objectives and to develop more successful solutions.” –Aaron Marcus, president, Aaron Marcus and Associates, Inc. “This handy book should be required reading for any executive champions of change in any development organization making products that demand a compelling user experience. It does an excellent job in laying the foundation for incorporating user experience engineering concepts and best practices into these corporations. In today’s competitive economy, business success will greatly depend on instituting the changes in design methods and thinking that are so clearly and simply put forth in this most practical and useful book.” –Ed Israelski, director, human factors, AbbVie “If you’re tasked with building a user-experience practice in a large organization, this book is for you (and your boss). Informed by years of case studies and consulting experience, Eric Schaffer provides the long view, clearly describing what to expect, what to avoid, and how to succeed in establishing user-centered principles at your company.” –Pat Malecek, former user experience manager, AVP, CUA, A.G. Edwards & Sons, Inc. ”For those of us who have evangelized user experience for so many years, we finally have a book that offers meaningful insights that can only come from years of practical experience in the real world. Here is a wonderful guide for all who wish to make user experience a ‘way of life’ for their companies.” –Feliça Selenko, Ph.D., former principal technical staff member, AT&T “Dr. Schaffer’s mantra is that the main differentiator for companies of the future will be the ability to build practical, useful, usable, and satisfying user experiences. This is a book that provides the road map necessary to allow your organization to achieve these goals.” –Colin Hynes, president, UX Inc. Computer hardware no longer provides a competitive edge. Software has become a broadly shared commodity. A new differentiator has emerged in information technology: user experience (UX). Executives recognize that the customer satisfaction that applications and websites provide directly impacts a company’s stock price. While UX practitioners know how to design usable, engaging applications that create good user experiences, establishing that process on an industrial scale poses critical IT challenges for an organization. How do you build user-centered design into your culture? What infrastructure do you need in order to make UX design faster, cheaper, and better? How do you create the organizational structure and staffing solution that will support UX design over time? Institutionalization of UX shows how to develop a mature, user-centered design practice within an enterprise. Eric Schaffer guides readers step by step through a solid methodology for institutionalizing UX, providing practical advice on the organizational change, milestones, toolsets, infrastructure, staffing, governance, and long-term operations needed to achieve fully mature UX engineering. First published in 2004 as Institutionalization of Usability, this new, expanded edition looks beyond the science of usability to the broader, deeper implications of UX: Once customers can use your applications and websites easily, how does your organization ensure that those engagements are satisfying, engaging, and relevant? Contextual innovation expert Apala Lahiri contributes a new chapter on managing cultural differences for international organizations. Whether you are an executive leading the institutional-ization process, a manager supporting the transition of your organization’s UX practice, or an engineer working on UX issues, this guide will help you build a mature and sustainable practice in UX design.
Publisher: Addison-Wesley
ISBN: 0133123812
Category : Business & Economics
Languages : en
Pages : 364
Book Description
“This book is a great how-to manual for people who want to bring the benefits of improved user experience to their companies. It’s thorough yet still accessible for the smart businessperson. I’ve been working with user-centered design for over twenty years, and I found myself circling tips and tricks.” –Harley Manning, vice president & research director, customer experience, Forrester Research ”Some argue that the big advances in our impact on user experience will come from better methods or new technologies. Some argue that they will come from earlier involvement in the design and development process. The biggest impact, however, will come as more and more companies realize the benefits of user-centered design and build cultures that embrace it. Eric offers a practical roadmap to get there.” –Arnie Lund, connected experience labs technology leader and human—systems interaction lab manager, GE Global Research “User experience issues are a key challenge for development of increasingly complex products and services. This book provides much-needed insights to help managers achieve their key objectives and to develop more successful solutions.” –Aaron Marcus, president, Aaron Marcus and Associates, Inc. “This handy book should be required reading for any executive champions of change in any development organization making products that demand a compelling user experience. It does an excellent job in laying the foundation for incorporating user experience engineering concepts and best practices into these corporations. In today’s competitive economy, business success will greatly depend on instituting the changes in design methods and thinking that are so clearly and simply put forth in this most practical and useful book.” –Ed Israelski, director, human factors, AbbVie “If you’re tasked with building a user-experience practice in a large organization, this book is for you (and your boss). Informed by years of case studies and consulting experience, Eric Schaffer provides the long view, clearly describing what to expect, what to avoid, and how to succeed in establishing user-centered principles at your company.” –Pat Malecek, former user experience manager, AVP, CUA, A.G. Edwards & Sons, Inc. ”For those of us who have evangelized user experience for so many years, we finally have a book that offers meaningful insights that can only come from years of practical experience in the real world. Here is a wonderful guide for all who wish to make user experience a ‘way of life’ for their companies.” –Feliça Selenko, Ph.D., former principal technical staff member, AT&T “Dr. Schaffer’s mantra is that the main differentiator for companies of the future will be the ability to build practical, useful, usable, and satisfying user experiences. This is a book that provides the road map necessary to allow your organization to achieve these goals.” –Colin Hynes, president, UX Inc. Computer hardware no longer provides a competitive edge. Software has become a broadly shared commodity. A new differentiator has emerged in information technology: user experience (UX). Executives recognize that the customer satisfaction that applications and websites provide directly impacts a company’s stock price. While UX practitioners know how to design usable, engaging applications that create good user experiences, establishing that process on an industrial scale poses critical IT challenges for an organization. How do you build user-centered design into your culture? What infrastructure do you need in order to make UX design faster, cheaper, and better? How do you create the organizational structure and staffing solution that will support UX design over time? Institutionalization of UX shows how to develop a mature, user-centered design practice within an enterprise. Eric Schaffer guides readers step by step through a solid methodology for institutionalizing UX, providing practical advice on the organizational change, milestones, toolsets, infrastructure, staffing, governance, and long-term operations needed to achieve fully mature UX engineering. First published in 2004 as Institutionalization of Usability, this new, expanded edition looks beyond the science of usability to the broader, deeper implications of UX: Once customers can use your applications and websites easily, how does your organization ensure that those engagements are satisfying, engaging, and relevant? Contextual innovation expert Apala Lahiri contributes a new chapter on managing cultural differences for international organizations. Whether you are an executive leading the institutional-ization process, a manager supporting the transition of your organization’s UX practice, or an engineer working on UX issues, this guide will help you build a mature and sustainable practice in UX design.
Human Factors in Project Management
Author: Zachary Wong
Publisher: Wiley + ORM
ISBN: 1118047575
Category : Business & Economics
Languages : en
Pages : 409
Book Description
In Human Factors in Project Management, author Zachary Wonga noted trainer and acclaimed leader of more than 250 project teamsprovides a summary of "people-based" managementskills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles called "Human Factors." Wong shows how these factors can be applied to the most challenging issues facing project managers today including Motivating a diverse workforce Facilitating team decisions Resolving interpersonal conflicts Managing difficult people Strengthening team accountability Communications Leadership
Publisher: Wiley + ORM
ISBN: 1118047575
Category : Business & Economics
Languages : en
Pages : 409
Book Description
In Human Factors in Project Management, author Zachary Wonga noted trainer and acclaimed leader of more than 250 project teamsprovides a summary of "people-based" managementskills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles called "Human Factors." Wong shows how these factors can be applied to the most challenging issues facing project managers today including Motivating a diverse workforce Facilitating team decisions Resolving interpersonal conflicts Managing difficult people Strengthening team accountability Communications Leadership
Human Factors in Systems Engineering
Author: Alphonse Chapanis
Publisher: Wiley-Interscience
ISBN:
Category : Technology & Engineering
Languages : en
Pages : 360
Book Description
Again, while other human factors books ignore the standards, specifications, requirements, and other work products that must be prepared by engineers, this book emphasizes the methods used to generate the human factors inputs for engineering work products, and the points in the development process where these inputs are needed.
Publisher: Wiley-Interscience
ISBN:
Category : Technology & Engineering
Languages : en
Pages : 360
Book Description
Again, while other human factors books ignore the standards, specifications, requirements, and other work products that must be prepared by engineers, this book emphasizes the methods used to generate the human factors inputs for engineering work products, and the points in the development process where these inputs are needed.
Cognitive Task Analysis
Author: Jan Maarten Schraagen
Publisher: Psychology Press
ISBN: 1135665303
Category : Business & Economics
Languages : en
Pages : 546
Book Description
Cognitive task analysis is a broad area consisting of tools and techniques for describing the knowledge and strategies required for task performance. Cognitive task analysis has implications for the development of expert systems, training and instructional design, expert decision making and policymaking. It has been applied in a wide range of settings, with different purposes, for instance: specifying user requirements in system design or specifying training requirements in training needs analysis. The topics to be covered by this work include: general approaches to cognitive task analysis, system design, instruction, and cognitive task analysis for teams. The work settings to which the tools and techniques described in this work have been applied include: 911 dispatching, faultfinding on board naval ships, design aircraft, and various support systems. The editors' goal in this book is to present in a single source a comprehensive, in-depth introduction to the field of cognitive task analysis. They have attempted to include as many examples as possible in the book, making it highly suitable for those wishing to undertake a cognitive task analysis themselves. The book also contains a historical introduction to the field and an annotated bibliography, making it an excellent guide to additional resources.
Publisher: Psychology Press
ISBN: 1135665303
Category : Business & Economics
Languages : en
Pages : 546
Book Description
Cognitive task analysis is a broad area consisting of tools and techniques for describing the knowledge and strategies required for task performance. Cognitive task analysis has implications for the development of expert systems, training and instructional design, expert decision making and policymaking. It has been applied in a wide range of settings, with different purposes, for instance: specifying user requirements in system design or specifying training requirements in training needs analysis. The topics to be covered by this work include: general approaches to cognitive task analysis, system design, instruction, and cognitive task analysis for teams. The work settings to which the tools and techniques described in this work have been applied include: 911 dispatching, faultfinding on board naval ships, design aircraft, and various support systems. The editors' goal in this book is to present in a single source a comprehensive, in-depth introduction to the field of cognitive task analysis. They have attempted to include as many examples as possible in the book, making it highly suitable for those wishing to undertake a cognitive task analysis themselves. The book also contains a historical introduction to the field and an annotated bibliography, making it an excellent guide to additional resources.