Author: Andrei Smith
Publisher: Independently Published
ISBN: 9781655709456
Category :
Languages : en
Pages : 148
Book Description
Across 11 chapters, Andrei will break down everything you need to know to excel in the BDC. Packed full of information from industry insiders, this book will transform your earning potential in the Automotive BDC/Internet department.
The Automotive BDC Manifesto
Author: Andrei Smith
Publisher: Independently Published
ISBN: 9781655709456
Category :
Languages : en
Pages : 148
Book Description
Across 11 chapters, Andrei will break down everything you need to know to excel in the BDC. Packed full of information from industry insiders, this book will transform your earning potential in the Automotive BDC/Internet department.
Publisher: Independently Published
ISBN: 9781655709456
Category :
Languages : en
Pages : 148
Book Description
Across 11 chapters, Andrei will break down everything you need to know to excel in the BDC. Packed full of information from industry insiders, this book will transform your earning potential in the Automotive BDC/Internet department.
Assumptive Selling
Author: Steve Stauning
Publisher: Createspace Independent Publishing Platform
ISBN: 9781722816728
Category :
Languages : en
Pages : 418
Book Description
Assumptive selling is about knowing everyone is a buyer... and knowing that the first time you believe someone is not, you'll be right. Take charge of your sales career by recognizing that everyone is a buyer and they want to buy today. What's more, is that if you do take charge, if you are direct, and if you provide the right guidance, they'll want to buy from you!
Publisher: Createspace Independent Publishing Platform
ISBN: 9781722816728
Category :
Languages : en
Pages : 418
Book Description
Assumptive selling is about knowing everyone is a buyer... and knowing that the first time you believe someone is not, you'll be right. Take charge of your sales career by recognizing that everyone is a buyer and they want to buy today. What's more, is that if you do take charge, if you are direct, and if you provide the right guidance, they'll want to buy from you!
Gravitational Marketing
Author: Jimmy Vee
Publisher: John Wiley & Sons
ISBN: 1118045386
Category : Business & Economics
Languages : en
Pages : 287
Book Description
If you’re an entrepreneur, business owner, or sales professional, Gravitational Marketing offers a simple method for attracting customers without the hassle of traditional manual sales labor. If you want to sell more and work less, this book exposes the principles of easily and effortlessly attracting customers without cold calling, prospecting, or begging for business. With Gravitational Marketing, you can finally stop chasing customers and let them come to you.
Publisher: John Wiley & Sons
ISBN: 1118045386
Category : Business & Economics
Languages : en
Pages : 287
Book Description
If you’re an entrepreneur, business owner, or sales professional, Gravitational Marketing offers a simple method for attracting customers without the hassle of traditional manual sales labor. If you want to sell more and work less, this book exposes the principles of easily and effortlessly attracting customers without cold calling, prospecting, or begging for business. With Gravitational Marketing, you can finally stop chasing customers and let them come to you.
BDC Basics - 7 Foundations Of An Effective Automotive Business Development Center
Author: Bernard Smalls
Publisher: Lulu.com
ISBN: 1365676641
Category : Business & Economics
Languages : en
Pages : 74
Book Description
The BDC in the digital age exists for staying in constant contact with prospects, communicating with and developing more business opportunities with past clients and the retention of loyal customers, increasing sales by driving traffic to the front door. Today the BDC concept is even more important than in the past. This is largely due to the impact of the Internet, social media, Smart-Phones, devices and the instant nature of communication in the digital age. Sales success in today's brave new digital world demands understanding of the place of the BDC in the Internet age and dealing with the needs of the information-based customer. Bernard Smalls, CPO HuMax Consulting Group
Publisher: Lulu.com
ISBN: 1365676641
Category : Business & Economics
Languages : en
Pages : 74
Book Description
The BDC in the digital age exists for staying in constant contact with prospects, communicating with and developing more business opportunities with past clients and the retention of loyal customers, increasing sales by driving traffic to the front door. Today the BDC concept is even more important than in the past. This is largely due to the impact of the Internet, social media, Smart-Phones, devices and the instant nature of communication in the digital age. Sales success in today's brave new digital world demands understanding of the place of the BDC in the Internet age and dealing with the needs of the information-based customer. Bernard Smalls, CPO HuMax Consulting Group
The Convenience Revolution
Author: Shep Hyken
Publisher: Sound Wisdom
ISBN: 1640950532
Category : Business & Economics
Languages : en
Pages : 173
Book Description
Convenience is King When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25? Yet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy. When you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers. The value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.
Publisher: Sound Wisdom
ISBN: 1640950532
Category : Business & Economics
Languages : en
Pages : 173
Book Description
Convenience is King When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25? Yet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy. When you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers. The value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.
Power Phone Scripts
Author: Mike Brooks
Publisher: John Wiley & Sons
ISBN: 1119418070
Category : Business & Economics
Languages : en
Pages : 310
Book Description
Start closing sales like top producers! Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with: “I wouldn’t be interested”? Has your heart taken a fast dive into your stomach when, at the start of your presentation, your prospect tells you that they’ve thought about it and are just going to pass? If you’re in sales, then the question isn’t “Have you ever felt this way?”, but rather, “How often do you feel this way? Are you finally ready to learn how to confidently and effectively overcome these objections, stalls, and blow-offs? If so, Power Phone Scripts was written for you! Unlike other books on sales that tell you what you should do (like build value – hard to do when the prospect is hanging up on you!), Power Phone Scripts provides word-for-word scripts, phrases, questions, and comebacks that you can use on your very next call. Learn to overcome resistance, get through to the decision maker, and then, once you have him or her on the phone, make an instant connection and earn the right to have a meaningful conversation. You’ll be equipped with proven questions, conversation starters, and techniques to learn whether or not they are even right for your product or service, and, if they aren’t, who else in their company or another department might be. Power Phone Scripts is the sales manual you’ve been looking for: over 500 proven, current, and non-salesy phrases, rebuttals, questions, and conversation openers that will instantly make you sound more confident – just like the top producing sales pros do right now. Gone will be your call reluctance; gone will be your fear of calling prospects back for presentations and demos; gone will be the fear of asking for the sale at the end of your pitch! This practical guide is filled with effective scripts for prospecting, emailing, voice mails, closes, and tons of rebuttals to recurring objections you get like: “It costs too much” “We already have a vendor for that” “I’m going to need to think about it” “I need to talk to the boss or committee” and so many others... More than just phone scripts, this book provides practical, comprehensive guidance that every inside sales rep needs. Conquer concerns, provide answers, motivate action, and be the conduit between your prospect’s problems and your solution. Actionable, fun, and designed to work within the current sales environment, this invaluable guide is your ticket to the top of the leader board. With Power Phone Scripts, you will never be at a loss of what to say to a prospect or client. Communication is everything in sales, and being on top of your game is no longer enough when top producers are playing a different game altogether. You cannot achieve winning stats if you're not even on the field. If you're ready to join the big league, Power Phone Scripts is the playbook you need to win at inside sales.
Publisher: John Wiley & Sons
ISBN: 1119418070
Category : Business & Economics
Languages : en
Pages : 310
Book Description
Start closing sales like top producers! Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with: “I wouldn’t be interested”? Has your heart taken a fast dive into your stomach when, at the start of your presentation, your prospect tells you that they’ve thought about it and are just going to pass? If you’re in sales, then the question isn’t “Have you ever felt this way?”, but rather, “How often do you feel this way? Are you finally ready to learn how to confidently and effectively overcome these objections, stalls, and blow-offs? If so, Power Phone Scripts was written for you! Unlike other books on sales that tell you what you should do (like build value – hard to do when the prospect is hanging up on you!), Power Phone Scripts provides word-for-word scripts, phrases, questions, and comebacks that you can use on your very next call. Learn to overcome resistance, get through to the decision maker, and then, once you have him or her on the phone, make an instant connection and earn the right to have a meaningful conversation. You’ll be equipped with proven questions, conversation starters, and techniques to learn whether or not they are even right for your product or service, and, if they aren’t, who else in their company or another department might be. Power Phone Scripts is the sales manual you’ve been looking for: over 500 proven, current, and non-salesy phrases, rebuttals, questions, and conversation openers that will instantly make you sound more confident – just like the top producing sales pros do right now. Gone will be your call reluctance; gone will be your fear of calling prospects back for presentations and demos; gone will be the fear of asking for the sale at the end of your pitch! This practical guide is filled with effective scripts for prospecting, emailing, voice mails, closes, and tons of rebuttals to recurring objections you get like: “It costs too much” “We already have a vendor for that” “I’m going to need to think about it” “I need to talk to the boss or committee” and so many others... More than just phone scripts, this book provides practical, comprehensive guidance that every inside sales rep needs. Conquer concerns, provide answers, motivate action, and be the conduit between your prospect’s problems and your solution. Actionable, fun, and designed to work within the current sales environment, this invaluable guide is your ticket to the top of the leader board. With Power Phone Scripts, you will never be at a loss of what to say to a prospect or client. Communication is everything in sales, and being on top of your game is no longer enough when top producers are playing a different game altogether. You cannot achieve winning stats if you're not even on the field. If you're ready to join the big league, Power Phone Scripts is the playbook you need to win at inside sales.
Perfect Dealership
Author: Max Zanan
Publisher: Create Space Independent Publishing Platform
ISBN: 1977545513
Category : Business & Economics
Languages : en
Pages : 72
Book Description
Remember travel agencies? They were a thriving business not so long ago. Then online services transformed the industry, and brick-and-mortar travel agencies died--and died quickly. Today, traditional car dealerships are facing much the same threat. Innovative and convenient digital startups and services threaten to disrupt the traditional car-sale process, egged on by consumers who aren't happy with the existing sales process. If car dealerships don't adapt, they too will face an industry-wide extinction. Perfect Dealership offers help and hope for dealerships struggling to adapt to this digital-based paradigm shift. Consultant Max Zanan applies fifteen years of automotive-industry experience to the future of the car dealership. Arguing that dealerships must make significant changes if they are to survive the coming storm, Zanan takes a close look at every department within the business, including human resources,business development centers,information technology,parts and service, andfinance and insurance.By improving the role of each department and transforming them from individual echelons into a cohesive whole, Zanan offers a road map for the creation of a perfect dealership--the only way to remain relevant and solvent in the digital age.
Publisher: Create Space Independent Publishing Platform
ISBN: 1977545513
Category : Business & Economics
Languages : en
Pages : 72
Book Description
Remember travel agencies? They were a thriving business not so long ago. Then online services transformed the industry, and brick-and-mortar travel agencies died--and died quickly. Today, traditional car dealerships are facing much the same threat. Innovative and convenient digital startups and services threaten to disrupt the traditional car-sale process, egged on by consumers who aren't happy with the existing sales process. If car dealerships don't adapt, they too will face an industry-wide extinction. Perfect Dealership offers help and hope for dealerships struggling to adapt to this digital-based paradigm shift. Consultant Max Zanan applies fifteen years of automotive-industry experience to the future of the car dealership. Arguing that dealerships must make significant changes if they are to survive the coming storm, Zanan takes a close look at every department within the business, including human resources,business development centers,information technology,parts and service, andfinance and insurance.By improving the role of each department and transforming them from individual echelons into a cohesive whole, Zanan offers a road map for the creation of a perfect dealership--the only way to remain relevant and solvent in the digital age.
The Art of Text Message Selling
Author: Billy W. Merritt
Publisher:
ISBN: 9781790554089
Category :
Languages : en
Pages : 98
Book Description
Text messaging has changed the world, and how the world communicates. We are currently going through the biggest revolution in the sales force, since the Internet itself became an integral part of our lives.Text Message Selling is vital to your survival in sales. Learning the Art of Text Message Selling will make you the most valuable player on the team and secure your financial future for the rest of your life. Your spouse, children, and grandkids will be forever financially secure because you learned the Art of Text Message Selling. Sales as a profession is ever-evolving, but Text Message Selling has become paramount, and it's here to stay.It doesn't matter what you are selling: cars, furniture, houses, rental property, books, lumber, computers, or anything else. Whatever your service, whatever your product, your customers have phones, and you need to be texting them.This book is the blueprint of how to grow your business, potentially exponentially, if you follow every rule.
Publisher:
ISBN: 9781790554089
Category :
Languages : en
Pages : 98
Book Description
Text messaging has changed the world, and how the world communicates. We are currently going through the biggest revolution in the sales force, since the Internet itself became an integral part of our lives.Text Message Selling is vital to your survival in sales. Learning the Art of Text Message Selling will make you the most valuable player on the team and secure your financial future for the rest of your life. Your spouse, children, and grandkids will be forever financially secure because you learned the Art of Text Message Selling. Sales as a profession is ever-evolving, but Text Message Selling has become paramount, and it's here to stay.It doesn't matter what you are selling: cars, furniture, houses, rental property, books, lumber, computers, or anything else. Whatever your service, whatever your product, your customers have phones, and you need to be texting them.This book is the blueprint of how to grow your business, potentially exponentially, if you follow every rule.
Vehicle Powertrain Systems
Author: David Crolla
Publisher: John Wiley & Sons
ISBN: 1119961025
Category : Technology & Engineering
Languages : en
Pages : 563
Book Description
The powertrain is at the heart of vehicle design; the engine – whether it is a conventional, hybrid or electric design – provides the motive power, which is then managed and controlled through the transmission and final drive components. The overall powertrain system therefore defines the dynamic performance and character of the vehicle. The design of the powertrain has conventionally been tackled by analyzing each of the subsystems individually and the individual components, for example, engine, transmission and driveline have received considerable attention in textbooks over the past decades. The key theme of this book is to take a systems approach – to look at the integration of the components so that the whole powertrain system meets the demands of overall energy efficiency and good drivability. Vehicle Powertrain Systems provides a thorough description and analysis of all the powertrain components and then treats them together so that the overall performance of the vehicle can be understood and calculated. The text is well supported by practical problems and worked examples. Extensive use is made of the MATLAB(R) software and many example programmes for vehicle calculations are provided in the text. Key features: Structured approach to explaining the fundamentals of powertrain engineering Integration of powertrain components into overall vehicle design Emphasis on practical vehicle design issues Extensive use of practical problems and worked examples Provision of MATLAB(R) programmes for the reader to use in vehicle performance calculations This comprehensive and integrated analysis of vehicle powertrain engineering provides an invaluable resource for undergraduate and postgraduate automotive engineering students and is a useful reference for practicing engineers in the vehicle industry
Publisher: John Wiley & Sons
ISBN: 1119961025
Category : Technology & Engineering
Languages : en
Pages : 563
Book Description
The powertrain is at the heart of vehicle design; the engine – whether it is a conventional, hybrid or electric design – provides the motive power, which is then managed and controlled through the transmission and final drive components. The overall powertrain system therefore defines the dynamic performance and character of the vehicle. The design of the powertrain has conventionally been tackled by analyzing each of the subsystems individually and the individual components, for example, engine, transmission and driveline have received considerable attention in textbooks over the past decades. The key theme of this book is to take a systems approach – to look at the integration of the components so that the whole powertrain system meets the demands of overall energy efficiency and good drivability. Vehicle Powertrain Systems provides a thorough description and analysis of all the powertrain components and then treats them together so that the overall performance of the vehicle can be understood and calculated. The text is well supported by practical problems and worked examples. Extensive use is made of the MATLAB(R) software and many example programmes for vehicle calculations are provided in the text. Key features: Structured approach to explaining the fundamentals of powertrain engineering Integration of powertrain components into overall vehicle design Emphasis on practical vehicle design issues Extensive use of practical problems and worked examples Provision of MATLAB(R) programmes for the reader to use in vehicle performance calculations This comprehensive and integrated analysis of vehicle powertrain engineering provides an invaluable resource for undergraduate and postgraduate automotive engineering students and is a useful reference for practicing engineers in the vehicle industry
Vehicle Propulsion Systems
Author: Lino Guzzella
Publisher: Springer Science & Business Media
ISBN: 3540746927
Category : Technology & Engineering
Languages : en
Pages : 345
Book Description
The authors of this text have written a comprehensive introduction to the modeling and optimization problems encountered when designing new propulsion systems for passenger cars. It is intended for persons interested in the analysis and optimization of vehicle propulsion systems. Its focus is on the control-oriented mathematical description of the physical processes and on the model-based optimization of the system structure and of the supervisory control algorithms.
Publisher: Springer Science & Business Media
ISBN: 3540746927
Category : Technology & Engineering
Languages : en
Pages : 345
Book Description
The authors of this text have written a comprehensive introduction to the modeling and optimization problems encountered when designing new propulsion systems for passenger cars. It is intended for persons interested in the analysis and optimization of vehicle propulsion systems. Its focus is on the control-oriented mathematical description of the physical processes and on the model-based optimization of the system structure and of the supervisory control algorithms.