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Author: Alan D Wolfelt
Publisher: Companion Press
ISBN: 1617220345
Category : Business & Economics
Languages : en
Pages : 254
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Book Description
From personalizing memorials and visitations to aftercare for the bereaved, this thoughtful manual helps owners and staff of funeral homes and cemeteries better understand their customers and the special needs in tending to the grieving and burial process. Explaining the evolution and prospects of today's "experience economy" customer, this motivational resource offers practical guidance for exceeding expectations and provides suggestions for service issues particular to funeral homes, such as first impressions, telephone skills, competition, and arrangements. With the more than 70 issues addressed, funeral professionals will be able to meet and exceed the sensitive necessities of families in pain.
Author: Alan D Wolfelt
Publisher: Companion Press
ISBN: 1617220345
Category : Business & Economics
Languages : en
Pages : 254
Get Book Here
Book Description
From personalizing memorials and visitations to aftercare for the bereaved, this thoughtful manual helps owners and staff of funeral homes and cemeteries better understand their customers and the special needs in tending to the grieving and burial process. Explaining the evolution and prospects of today's "experience economy" customer, this motivational resource offers practical guidance for exceeding expectations and provides suggestions for service issues particular to funeral homes, such as first impressions, telephone skills, competition, and arrangements. With the more than 70 issues addressed, funeral professionals will be able to meet and exceed the sensitive necessities of families in pain.
Author: Dr. Alan Wolfelt
Publisher: Companion Press
ISBN: 1617222488
Category : Family & Relationships
Languages : en
Pages : 142
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Book Description
Meet the Williams family. Grandma Williams has died, and her children call Night & Day Funeral Home to make arrangements. Courtesy of a Twilight-Zonesque space-time anomaly, the Williams family ends up concurrently planning and holding two funerals for Grandma—one arranged by funeral director Sam Standard and the other by funeral director Garrett Gatekeeper. How will the two funerals turn out? Will the Williams family even be able to tell the difference? Find out in this riveting—and revealing—Tale of Two Funerals...
Author: Harold Schechter
Publisher: Ballantine Books
ISBN: 0345512510
Category : Social Science
Languages : en
Pages : 321
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Book Description
In the tradition of Mary Roach’s bestselling Stiff and Jessica Mitford’s classic exposé The American Way of Death comes this meticulously researched, refreshingly irreverent, and lavishly illustrated look at death from acclaimed author Harold Schechter. With his trademark fearlessness and bracing sense of humor, Schechter digs deep into a wealth of sources to unearth a treasure trove of surprising facts, amusing anecdotes, practical information, and timeless wisdom about that undiscovered country to which we will all one day travel. Topics include • Death anxiety–is your fear of death normal or off the scale? • You can’t take it with you . . . or can you? Wacky wills and bizarre bequests • The hospice experience–going out in comfort and style • Deathbed and funeral etiquette–how to help the dying and mourn the dead with dignity • Death on demand–why the right-to-die movement may be the next big thing • “Good-bye everybody”–famous last words • The embalmer’s art–all dressed up and nowhere to go • Behind the scenes at your local funeral home • Alternative burial choices–from coral reefs to outer space From the cold, hard facts of death to lessons in the art of dying well, from what happens in the body’s last living moments to what transpires in the ground or in the furnace, from near-death experiences to speculation on the afterlife, The Whole Death Catalog leaves no gravestone unturned.
Author: Tom Jokinen
Publisher: Da Capo Press
ISBN: 0306818965
Category : Biography & Autobiography
Languages : en
Pages : 290
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Book Description
At forty-four, Tom Jokinen decided to quit his job in order to become an apprentice undertaker, setting out to ask the questions: What is the right thing to do when someone dies? With the marketplace offering new options (go green, go anti-corporate, go Disney, be packed into an artificial reef and dropped in the Atlantic...), is there still room for tradition? In a year of adventures both hair-raising and hilarious, Jokinen finds a world that is radically changed since Jessica Mitford revised The American Way of Death, more surprising than Six Feet Under, and even funnier and more illuminating than Stiff. If Bill Bryson were to apprentice at a funeral home, searching for the meaning of life and death, you'd have Curtains.
Author: Reynolds C. Chapman
Publisher: iUniverse
ISBN: 0595453171
Category : Medical
Languages : en
Pages : 106
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Book Description
Nursing Homes from A to Z is a long overdue book intended to make the lives of residents in nursing homes as comfortable and problem-free as possible. A large majority of residents spend quite a few years in a nursing home before they pass on. These years can be one of misery or contentment. Everyone admitted to a nursing home, as well as their family members, will benefit from the information contained within this book.
Author: Audrey Hopkins
Publisher: Turner Publishing Company
ISBN: 1681622432
Category : History
Languages : en
Pages : 529
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Book Description
The Genealogy of the Moore Family, including death records, photos.
Author: Caleb Wilde
Publisher: HarperCollins
ISBN: 0062465260
Category : Social Science
Languages : en
Pages : 164
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Book Description
“Wise, vulnerable, and surprisingly relatable . . . funny in all the right places and enormously helpful throughout. It will change how you think about death.” —Rachel Held Evans, New York Times–bestselling author of Searching for Sunday We are a people who deeply fear death. While humans are biologically wired to evade death for as long as possible, we have become too adept at hiding from it, vilifying it, and—when it can be avoided no longer—letting the professionals take over. Sixth-generation funeral director Caleb Wilde understands this reticence and fear. He had planned to get as far away from the family business as possible. He wanted to make a difference in the world, and how could he do that if all the people he worked with were . . . dead? Slowly, he discovered that caring for the deceased and their loved ones was making a difference—in other people’s lives to be sure, but it also seemed to be saving his own. A spirituality of death began to emerge as he observed the family who lovingly dressed their deceased father for his burial; the nursing home that honored a woman’s life by standing in procession as her body was taken away; the funeral that united a conflicted community. Through stories like these, told with equal parts humor and poignancy, Wilde’s candid memoir offers an intimate look into the business of death and a new perspective on living and dying. “Open[s] up conversations about life’s ultimate concerns.” —The Washington Post “As a look behind the closed doors of the death industry, as well as a candid exploration of Wilde’s own faith journey, this book is fascinating and compelling.” —National Catholic Reporter “[A] stunner of a debut.” —Rachel Held Evans, author of Inspired
Author: United States. Federal Trade Commission
Publisher:
ISBN:
Category : Trade regulation
Languages : en
Pages : 188
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Book Description
Author: United States. Congress. Senate. Committee on Veterans' Affairs. Subcommittee on Cemeteries and Burial Benefits
Publisher:
ISBN:
Category : National cemeteries
Languages : en
Pages : 288
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Book Description
Author: Kevin Sheltra
Publisher:
ISBN: 9781501036996
Category : Fiction
Languages : en
Pages : 396
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Book Description
Funerals is a collection of short stories. It is the second in a series of three.
