The Fish Rots From The Head

The Fish Rots From The Head PDF Author: Bob Garratt
Publisher: Profile Books
ISBN: 1847650503
Category : Business & Economics
Languages : en
Pages : 320

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Book Description
As a Chinese proverb says 'The fish rots from the head' and so it is with businesses and other organisations - the buck starts and stops in the boardroom. This third edition of Bob Garratt'sbestselling book that highlights the importance of effectivecorporate governance has been extensively updated following the corporate scandals of the early 2000s - Enron, WorldCom, Tyco - and the abysmal boardroom standards that the recent credit crunch and ensuing global financial crisis brought to light. This new edition builds on the Learning Board model developed by the author and now widely used internationally by corporations and public sector organisations such as the NHS. The result is a thought-provoking and highly practical book that will be invaluable to all those with responsibility for corporate governance - and also those who subject them to scrutiny. What Sir Adrian Cadbury, whose committee's groundbreaking report on corporate governance was published nearly twenty years ago, said about the first edition remains as true today as ever:'No director can afford to ignore this book'.

The Fish Rots From The Head

The Fish Rots From The Head PDF Author: Bob Garratt
Publisher: Profile Books
ISBN: 1847650503
Category : Business & Economics
Languages : en
Pages : 320

Get Book

Book Description
As a Chinese proverb says 'The fish rots from the head' and so it is with businesses and other organisations - the buck starts and stops in the boardroom. This third edition of Bob Garratt'sbestselling book that highlights the importance of effectivecorporate governance has been extensively updated following the corporate scandals of the early 2000s - Enron, WorldCom, Tyco - and the abysmal boardroom standards that the recent credit crunch and ensuing global financial crisis brought to light. This new edition builds on the Learning Board model developed by the author and now widely used internationally by corporations and public sector organisations such as the NHS. The result is a thought-provoking and highly practical book that will be invaluable to all those with responsibility for corporate governance - and also those who subject them to scrutiny. What Sir Adrian Cadbury, whose committee's groundbreaking report on corporate governance was published nearly twenty years ago, said about the first edition remains as true today as ever:'No director can afford to ignore this book'.

Fish Rot from the Head Down Vol I

Fish Rot from the Head Down Vol I PDF Author: Gretchen Fierle
Publisher:
ISBN: 9780692860724
Category :
Languages : en
Pages :

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Book Description
An engaging 60-page leadership workbook comprised of 25 chapters that includes stories and lessons - followed by probing questions - about how to become a better leader. This book is for anyone who aspires to lead or currently leads and wishes to go from good to better to great.

Observations on the Religion, Law, Government, and Manners, of the Turks ...

Observations on the Religion, Law, Government, and Manners, of the Turks ... PDF Author: Sir James Porter
Publisher:
ISBN:
Category : Turkey
Languages : en
Pages : 316

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Book Description


Fish Rot from the Head Down

Fish Rot from the Head Down PDF Author: Gretchen Fierle
Publisher:
ISBN: 9781532386626
Category :
Languages : en
Pages :

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Book Description


Why Fish Don't Exist

Why Fish Don't Exist PDF Author: Lulu Miller
Publisher: Simon and Schuster
ISBN: 1501160346
Category : Biography & Autobiography
Languages : en
Pages : 256

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Book Description
Nineteenth-century scientist David Starr Jordan built one of the most important fish specimen collections ever seen, until the 1906 San Francisco earthquake shattered his life's work.

The Old Man and the Sea

The Old Man and the Sea PDF Author: Ernest Hemingway
Publisher: DigiCat
ISBN:
Category : Fiction
Languages : en
Pages : 65

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Book Description
DigiCat Publishing presents to you this special edition of "The Old Man and the Sea" by Ernest Hemingway. DigiCat Publishing considers every written word to be a legacy of humankind. Every DigiCat book has been carefully reproduced for republishing in a new modern format. The books are available in print, as well as ebooks. DigiCat hopes you will treat this work with the acknowledgment and passion it deserves as a classic of world literature.

The Power of More Than One

The Power of More Than One PDF Author:
Publisher: Maruki Books
ISBN: 0473115581
Category : Success in business
Languages : en
Pages : 98

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Book Description
Some of Australia and New Zealand's most talented business specialists have joined together to share insights, ideas and strategies that are practical and easy for any entrepreneur, sales person or marketer to implement. Divided into four main sections of Sales, Marketing, Performance and Success, this book is jam packed with the secrets and strategies that have contributed to the success of these outstanding achievers from a diverse range of backgrounds, industries and experiences. When you read this book and get a glimpse into what helped to shape each contributing author's career history, you'll discover ways that you can apply their lessons to your own business formula. What you'll learn by reading the Power of More Than One will enhance your business and encourage you to grow your aspirations as an entrepreneur.

A Friend of the Earth

A Friend of the Earth PDF Author: T. C. Boyle
Publisher: A&C Black
ISBN: 1408826836
Category : Fiction
Languages : en
Pages : 379

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Book Description
_______________________ 'A comedy with teeth ... razor sharp and darkly funny' (TIMES) 'Boyle's prose is so good and his imagination so fertile that after a while you just sit back and are swept along' (TELEGRAPH) 'Surreal, daring and compassionate. Easily one of the best books of the year' (MAIL) 'Superb ... if Boyle was from this side of the pond, this is the book they'd all have to beat for the Booker Prize' (SUNDAY TIMES) It's 2025, and 75-year-old environmentalist and retired eco-terrorist Ty Tierwater is eking out a bleak living managing a pop star's private zoo. It is the last one in southern California, and vital for the cloning of its captive species. Once, Ty was so serious about environmental causes that as a radical activist committed to Earth Forever! he endangered the lives of both his daughter, Sierra, and his wife, Andrea. Now, when he's just trying to survive in a world cursed by storm and drought, Andrea re-enters his life. Frightening, funny, surreal and gripping, T.C. Boyle's story is both a modern morality tale, and a provocative vision of the future.

Customer Understanding

Customer Understanding PDF Author: Annette Franz
Publisher:
ISBN: 9781686886812
Category :
Languages : en
Pages : 219

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Book Description
Struggling to ensure that the customer is at the center of all your business does? This book is your guide to putting the "customer" in customer experience. Not sure what that means? Well, for starters, too many executives believe they are delighting their customers. Why wouldn't they think that?! When they focus on growth, those customer acquisition numbers are pretty sweet, but they don't tell the real story. Prioritizing customer retention is critical. But you can't just throw technology at it, give it some lip service, and call it a day. Retention is hard work! You've got to understand who your customers are and what problems they are trying to solve or what jobs they are trying to do. Then you've got to use that understanding to design an experience that helps customers achieve their goals. That's the key to putting the customer in customer experience! Ultimately, you need to bring the customer voice into all meetings, decisions, processes, and designs. The customer must be at the center of all you do. After all, it's all about the customer! In this book, I cover the three approaches to customer understanding: surveys and data, personas, and journey mapping. I could've written the whole book about journey mapping, but there's so much more to building a customer-centric business than journey mapping. The culture must first be deliberately designed to put the customer at the heart of the business. And all foundational elements of a CX transformation must be in place to make that happen. With that knowledge, read this book and: Learn about the three approaches you must use to understand your customers, why you must use them, and how they work together. Create an action plan to ensure insights gleaned from these three approaches are implemented in your organization. Develop and assign personas to your customers in order to better understand their needs, goals, problems to solve, and jobs to be done. Learn the difference between touchpoint maps and journey maps and how touchpoint maps can still be a valuable asset in your customer experience toolbox. Understand why journey mapping is called the backbone of customer experience management - and how to make it so in your organization. Set up and facilitate your own current-state and future-state journey mapping workshops with customers. Set up and facilitate service blueprint workshops with internal stakeholders. Find out how to put the customer at the heart of your business. And more!

It's Like This, Cat

It's Like This, Cat PDF Author: Emily Neville
Publisher: Courier Dover Publications
ISBN: 0486820696
Category : Juvenile Fiction
Languages : en
Pages : 192

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Book Description
"Superb. The best junior novel I've ever read about big-city life." — The New York Times. After another fight with Pop, 14-year-old Dave storms out of their apartment and nearly gets hit by a car. Kate, the local cat lady, comes to the rescue, and Dave returns home with an ally: Cat, the stray tom that becomes Dave's confidante and his key to new friendships and experiences. Cat inadvertently leads Dave to Tom, a troubled 19-year-old who needs help, and Mary, a shy girl who opens Dave's eyes and ears to music and theater. Even the Cat-related confrontations with Pop take on a new spirit, with less shouting and more understanding. It's Like This, Cat offers a vivid tour of New York City in the 1960s. From the genteel environs of Gramercy Park to a bohemian corner of Coney Island, the atmospheric journey is punctuated by stickball games, pastrami sandwiches, and a ride on the Staten Island Ferry. Recounted with humor, a remarkably realistic teenage voice, and Emil Weiss's pitch-perfect illustrations, this 1964 Newbery Award-winning tale recaptures the excitement and challenges of growing up in the big city.