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Author: Gary Fradin
Publisher: Lulu.com
ISBN: 1329102282
Category : Reference
Languages : en
Pages : 338
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Book Description
What makes our healthcare system better? What makes it worse? Gary Fradin explores these issues in Consumerism and Value Creation in American Healthcare. He shows that employer based financing and various tax and subsidy programs decrease system value by adding costs without improving health. Supply side reforms aimed at changing physician behavior, he argues, never seem to achieve their desired results. But programs that teach consumers how to choose a hospital, a treatment or a test - and perhaps even more importantly, how to talk to their doctors wisely - can add tremendous value. Learn how appropriate consumer education can revolutionize our system, improve patient outcomes, decrease patient risks and lower overall system costs.
Author: Gary Fradin
Publisher: Lulu.com
ISBN: 1329102282
Category : Reference
Languages : en
Pages : 338
Get Book Here
Book Description
What makes our healthcare system better? What makes it worse? Gary Fradin explores these issues in Consumerism and Value Creation in American Healthcare. He shows that employer based financing and various tax and subsidy programs decrease system value by adding costs without improving health. Supply side reforms aimed at changing physician behavior, he argues, never seem to achieve their desired results. But programs that teach consumers how to choose a hospital, a treatment or a test - and perhaps even more importantly, how to talk to their doctors wisely - can add tremendous value. Learn how appropriate consumer education can revolutionize our system, improve patient outcomes, decrease patient risks and lower overall system costs.
Author: Jennifer L. Hefner
Publisher: Emerald Group Publishing
ISBN: 1839829567
Category : Health & Fitness
Languages : en
Pages : 276
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Book Description
Shedding light on current transformations in payment mechanisms and transparency of hospital performance data and prices, this volume of Advances in Health Care Management presents findings on hospital profitability, cost, and organizational structures.
Author: David W Johnson
Publisher: McGraw Hill Professional
ISBN: 1260455580
Category : Business & Economics
Languages : en
Pages : 256
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Book Description
Customer-centric, market-driven solutions for fixing America’s broken healthcare system—from one of the industry’s most innovative thought leaders. Healthcare accounts for nearly a fifth of the U.S. economy. Everyone agrees that the current system is broken and in desperate need of repair. It should cost less, tackle chronic disease, and promote health. It requires a massive shift in resources from acute services to better care management, behavioral health, and primary care services. The question isn’t what to do. It’s how to do it. The revolution starts by meeting and supporting consumers’ real health needs. It’s time for American healthcare to serve the people. This is The Customer Revolution in Healthcare. Written by leading healthcare strategist and commentator David W. Johnson, this groundbreaking book is more than a wake-up call. It’s a point-by-point action plan to: • Blow up the “Healthcare Industrial Complex” • Liberate data and empower consumers with technology • Promote agile, innovative, and customer-centric “platform” companies • Reduce costs, improve service, and generate superior outcomes • Deliver personalized care with precisions and compassion • Explain and address America’s self-created opioid crisis • Provide affordable and accessible health insurance for all • Turbocharge the U.S. economy • Foster healthier communities Revolutionary healthcare empowers patients and providers alike. Competitive healthcare companies reconfigure inefficient business models to deliver appropriate, accessible, holistic, and reliable care at lower costs. Caregivers engage patients with insight and compassion informed by real-time data and analytics. Payers reward health companies that deliver great outcomes and great service at competitive prices while keeping members as healthy as possible. Investors fund innovative companies whose products and services delight customers. And consumers receive compassionate, affordable, convenient healthcare that meets their needs. Most important, The Customer Revolution in Healthcare provides a robust framework for aligning economic incentives with patient needs to deliver better outcomes at lower costs with superior customer service. The future of healthcare belongs to innovative customer-centric health companies that deliver kinder, smarter, more affordable care—to all.
Author: Gary Fradin
Publisher: Lulu.com
ISBN: 1365782468
Category : Business & Economics
Languages : en
Pages : 106
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Book Description
Beyond Deductibles shows what companies can do to control their healthcare spending after they've tried high deductibles, narrow networks, wellness programs and price transparency. It addresses the 30%%+ of medical spending that's ineffective, wasteful and harmful and it shows how employees can obtain more beneficial and typically less expensive care.
Author: Gregory P. Shea
Publisher: Xlibris Corporation
ISBN: 1462842291
Category : Health & Fitness
Languages : en
Pages : 68
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Book Description
Healthcare is both personal in nature and critical in importance. This monograph provides examines the state of healthcare in America, the choices at hand, and the possible futures ahead. Providers, employers, and, of course, patients would do well to familiarize themselves with this analysis of the present and the future.
Author: David W Johnson
Publisher: McGraw-Hill Education
ISBN: 9781260455571
Category : Business & Economics
Languages : en
Pages : 336
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Book Description
Customer-centric, market-driven solutions for fixing America’s broken healthcare system—from one of the industry’s most innovative thought leaders. Healthcare accounts for nearly a fifth of the U.S. economy. Everyone agrees that the current system is broken and in desperate need of repair. It should cost less, tackle chronic disease, and promote health. It requires a massive shift in resources from acute services to better care management, behavioral health, and primary care services. The question isn’t what to do. It’s how to do it. The revolution starts by meeting and supporting consumers’ real health needs. It’s time for American healthcare to serve the people. This is The Customer Revolution in Healthcare. Written by leading healthcare strategist and commentator David W. Johnson, this groundbreaking book is more than a wake-up call. It’s a point-by-point action plan to: • Blow up the “Healthcare Industrial Complex” • Liberate data and empower consumers with technology • Promote agile, innovative, and customer-centric “platform” companies • Reduce costs, improve service, and generate superior outcomes • Deliver personalized care with precisions and compassion • Explain and address America’s self-created opioid crisis • Provide affordable and accessible health insurance for all • Turbocharge the U.S. economy • Foster healthier communities Revolutionary healthcare empowers patients and providers alike. Competitive healthcare companies reconfigure inefficient business models to deliver appropriate, accessible, holistic, and reliable care at lower costs. Caregivers engage patients with insight and compassion informed by real-time data and analytics. Payers reward health companies that deliver great outcomes and great service at competitive prices while keeping members as healthy as possible. Investors fund innovative companies whose products and services delight customers. And consumers receive compassionate, affordable, convenient healthcare that meets their needs. Most important, The Customer Revolution in Healthcare provides a robust framework for aligning economic incentives with patient needs to deliver better outcomes at lower costs with superior customer service. The future of healthcare belongs to innovative customer-centric health companies that deliver kinder, smarter, more affordable care—to all.
Author: Susan M. Finley
Publisher: Dog Ear Publishing
ISBN: 1598585746
Category : Insurance companies
Languages : en
Pages : 170
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Book Description
This book gives the reader a look at the complicated U.S. health care system through the eyes of a consumer. It explores two key questions: Why, with all of the resources that have been devoted to solving the health care crisis, does the situation continue to deteriorate? And, what, exactly, could be done differently this time to turn the situation around? The author examines obstacles that have stood in the way of health care reform in the past - including politics, government red tape, profit-driven providers, moneyed lobbyists and special interest groups and even, our own consumer "entitlement mentality" - and challenges the reader to envision a scenario in which innovation in health care might be possible. The author argues that consumers are the key to forward progress on health care: we'll only see consumer-driven solutions when enough people demand them. This book is a challenge to consumers to speak up and hold our leaders in the medical community, the government and corporate America accountable for developing solutions that work for us. Susan M. Finley is a small business owner and marketing strategist. She began her career as a bank product manager, and in 1994 co-founded Michaelson Kelbick Partners Inc. (MKP), a firm specializing in marketing and communications for the financial services industry. Over the course of a decade, the agency managed marketing communications for some of the largest bank mergers in recent history. In 2003, she left MKP (now renamed mkp communications, inc.). Her knowledge and understanding of the complicated U.S. health care financing system comes from a three-year research and consulting project, started in the hopes of serving as a catalyst for consumer-driven changes in health care. She lives in North Carolina, where she and her husband have recently founded Finley and Finley, LLC, to continue their research on potential avenues for innovation in the health care and financial services industries.
Author: Dean Halverson
Publisher: Wave Marketing, LLC
ISBN: 9780979987502
Category : Health care reform
Languages : en
Pages : 0
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Book Description
Healthcare Tsunami offers a perspective on the emerging field of healthcare consumerism and differentiates it from past discussions by healthcare professionals. Authors Halverson and Glowac, both experts in research and branding, document how converging trends in multiple industries are creating a wave of change like nothing the healthcare industry or U.S. business has ever seen. Healthcare Tsunami is a definitive introduction to the future of American healthcare after the pressure builds to a point where it develops into the largest wave of change ever experienced by U.S. business.
Author: Deborah Dove Gordon
Publisher: Bloomsbury Publishing USA
ISBN: 1440874050
Category : Health & Fitness
Languages : en
Pages : 300
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Book Description
A health care executive at Harvard explains how to become a savvy consumer and get the value we all deserve for our health care spending. This book navigates and demystifies the confusing world of health care shopping. Readers go on a guided tour inside American health care to learn why it is so messy, and who is invested in keeping it that way. The text offers a new vision of how health care could work if it were truly designed to meet consumer needs, creating a call to action on how to demand and help create such a system. A wake-up call to an industry tenuously holding on to the status quo and ripe for true disruption, this book outlines what consumers can do themselves and demand from doctors, hospitals, health plans, and policy makers to get more for their health care spending and, in so doing, reshape the health care system into one we all deserve. Using real and compelling consumer stories intertwined with expert analysis, this book illustrates why it is so difficult to act as an engaged health care consumer in the United States and pulls back the curtain to expose the forces that hold the system in place.
Author: Enzo Baglieri
Publisher: Springer
ISBN: 3319042890
Category : Business & Economics
Languages : en
Pages : 286
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Book Description
This book presents latest research on the evolution of consumer services, as these services continue to become a larger part of the economy in the world. Four core focal points lead the central message of the book: first, the convergence of back and front offices; second, placing the client as a fundamental input of services production and delivery process, and 'industrializing' the customers' role to combine efficiency and experience; third, the constitution and role of inputs necessary for the configuration, production and delivery of the service, with the crucial role of 'operationalizing' the customers' experience; and fourth, the adoption of new technologies and the appropriate transfer of manufacturing managerial practices through service industrialization. This is a special volume of articles based on solid research and analysis, including conceptualization of the important issues, as well as recommendations for managers. It presents case histories and managerial practices in some key sectors, such as financial services, health care, tourism/hospitality, entertainment and media, online services and home and personal services
